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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

77047 Views

9 replies

4 likes

  • 77047 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41963 Views

230 replies

21 likes

Other
  • 41963 Views
  • 230 replies
  • 21 likes

Playlist not syncing on Roku

Up until two weeks ago, I was able to sync my playlists and now none will show up. I see that many people have reported this and it still hasn't been fixed. I will cancel my premium account soon if there's no solution because I don't need it anymore

Newbie

Up until two weeks ago, I was able to sync my playlists and now none will show up. I see that many people have reported this and it still hasn't been fixed. I will cancel my premium account soon if t...

MattSuda

Spotify Star

911 Views

2 replies

1 likes

Other
  • 911 Views
  • 2 replies
  • 1 likes

silent 3 minutes of illest motherf**ker alive by kanye west and jay z

I'm not sure if this is the right place to put this, but the first 3 minutes of the song is silent, and it is about 3 minutes longer than the song is supposed to be. I am listening on windows web player. the song is https://play.spotify.com/track/4DO...

Newbie

I'm not sure if this is the right place to put this, but the first 3 minutes of the song is silent, and it is about 3 minutes longer than the song is supposed to be. I am listening on windows web pla...

648 Views

0 replies

0 likes

Web Player
Windows
  • 648 Views
  • 0 replies
  • 0 likes

No playlists loading on WD TV Live

Hello!Ever since I updated to the newest firmware on my WDTV Live, Spotify does not load my playlists anymore (it is totally empty). Anyone knows how to fix it?

Regular

Hello! Ever since I updated to the newest firmware on my WDTV Live, Spotify does not load my playlists anymore (it is totally empty). Anyone knows how to fix it?

onwillekeurig

Regular

696 Views

2 replies

0 likes

WD
  • 696 Views
  • 2 replies
  • 0 likes

Solved!! Connecting to Vizio TV or Onkyo Receiver

I'm having difficulty connecting to my Vizio and Onkyo. I'm trying out the free service and both have the Spotify app. Vizio's support says that free will work but both devices are saying I need Premium. Is it possible that a different band or networ...

Casual Listener

I'm having difficulty connecting to my Vizio and Onkyo.  I'm trying out the free service and both have the Spotify app.  Vizio's support says that free will work but both devices are saying...

gomsu79

Casual Listener

949 Views

1 replies

0 likes

  • 949 Views
  • 1 replies
  • 0 likes

Spotify stops playing when monitor powers off

My laptop monitor shuts off after 4 minutes, but when it does, Spotify stops playing. If I jiggle the mouse, the monitor comes back on and so does Spotify. How can i keep Spotify playing when the monitor shuts off ???Thanks.

Casual Listener

My laptop monitor shuts off after 4 minutes, but when it does, Spotify stops playing.  If I jiggle the mouse, the monitor comes back on and so does Spotify.   How can i keep Spotify pl...

victord66

Casual Listener

29554 Views

2 replies

0 likes

Web Player
Windows
  • 29554 Views
  • 2 replies
  • 0 likes

PS4 App Tweaks I'd like to see ...

1 - Some artists have a LOT of albums. When I'm searching through to the 20th LP, have a listen to some tracks, then exit back to the albums of the artist it puts me back at the beginning of the album lists - quite frustrating.2 - There's no way to a...

Casual Listener

1 - Some artists have a LOT of albums. When I'm searching through to the 20th LP, have a listen to some tracks, then exit back to the albums of the artist it puts me back at the beginning of the albu...

672 Views

0 replies

0 likes

All Platforms
Search
  • 672 Views
  • 0 replies
  • 0 likes

Amazon Echo - showing on phone when not on local WiFi network

Hi all,I have an android with my Spotify premium account. I have added the same account to my Amazon Echo.The problem i have is when music is played on the echo (both when i am at home and away from home) it shows on my Spotify and i cannot listen to...

Newbie

Hi all, I have an android with my Spotify premium account. I have added the same account to my Amazon Echo. The problem i have is when music is played on the echo (both when i am at home and away f...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Archived Playlist of #Throwback Thursday Ladies of the 00' (March 30th) ???

PLEASE help me find this playlist! I was in love with it and didn't realise Spotify updates it every week. If anyone has an archived/saved version of this I'll forever be in your debt!

Newbie

PLEASE help me find this playlist! I was in love with it and didn't realise Spotify updates it every week.    If anyone has an archived/saved version of this I'll forever be in your debt!

572 Views

0 replies

0 likes

Other
  • 572 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect not working after Denon firmware update

A few days ago my Denon AVR X1200W had a firmware upgrade and since then I cannot connect with it via Spotify. Please fix!

Regular

A few days ago my Denon AVR X1200W had a firmware upgrade and since then I cannot connect with it via Spotify. Please fix!

ADDxxxx

Casual Listener

19758 Views

15 replies

9 likes

Denon
  • 19758 Views
  • 15 replies
  • 9 likes

How to open Open.spotify in app instead of web browser?

Looks like all guides are out of date. Settings are missing in the browser I think? Welp! How to open Open.Spotify in app instead of web browser by default?

Newbie

Looks like all guides are out of date. Settings are missing in the browser I think? Welp! How to open Open.Spotify in app instead of web browser by default? 

saintpeezy

Newbie

80330 Views

3 replies

25 likes

Web Player
Windows
  • 80330 Views
  • 3 replies
  • 25 likes

why is the song showing but not "clickable"?

1- I see the album and songs but it's not 'clickable' the play button is missing. 2- Do you remove albums from the artists lists?

Newbie

1- I see the album and songs but it's not 'clickable'  the play button is missing.  2- Do you remove albums from the artists lists? 

malicious-mind

Casual Listener

2132 Views

1 replies

0 likes

  • 2132 Views
  • 1 replies
  • 0 likes

Can't sign into Spotify on Roku TV. Message says Spotify is already in use. (It's not)

Spotify quit working on my Roku TV. It worked fine for a long time before it quit. Message says Spotify is already in use. It is not.

Newbie

Spotify quit working on my Roku TV.  It worked fine for a long time before it quit.  Message says Spotify is already in use. It is not.  

domeriii

Newbie

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

New Releases Discover Tab

Please bring back the New Releases Recommendation roll that used to be under the Discover tab. Much love

Newbie

Please bring back the New Releases Recommendation roll that used to be under the Discover tab.   Much love

MartinStoichkov

Community Legend

430 Views

1 replies

1 likes

  • 430 Views
  • 1 replies
  • 1 likes

go to old rap cavier

The new rap cavier is nice when in mobile, as you can select any song on-demand. However, the U/I on both mobile and desktop has suffered greatly with the increased rap cavier specific Ads and all of the new icons look cluttered. The injection of ads...

Newbie

The new rap cavier is nice when in mobile, as you can select any song on-demand. However, the U/I on both mobile and desktop has suffered greatly with the increased rap cavier specific Ads and all of...

459 Views

0 replies

0 likes

All Platforms
Playlists
  • 459 Views
  • 0 replies
  • 0 likes

Missing history

Vaikea ymmärtää miksi historiani on poissa, about 1,5 vuotta. On tietysti ni. että olen isompi kuin koko ruotsalainen telia halituspaikka persson. Miksi minä en tulisi teidän halituspaikkaan kiinni? Tää oon jo slussenilla, ni ei oo syytä huoleen. Oot...

Newbie

Vaikea ymmärtää miksi historiani on poissa, about 1,5 vuotta. On tietysti ni. että olen isompi kuin koko ruotsalainen telia halituspaikka persson. Miksi minä en tulisi teidän halituspaikkaan kiinni? ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Annoying Emails

Can you stop sending emails that say "my favourite artists" or "the bands you love". Some of them I've never even heard of, others, I may have listened to once or twice. That doesn't make them my favourites, or bands "I love".

Newbie

Can you stop sending emails that say "my favourite artists" or "the bands you love".  Some of them I've never even heard of, others, I may have listened to once or twice.  That doesn't make...

MattSuda

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Disable spotify connect

Hello, some guys used my Bose SoundTouch speakers with their spotify accounts and now they can use it, turn it on, off, play music whenever they want. I don't want this. I have no idea what the account(s) are.I don't want my speakers listed in any sp...

Newbie

Hello,   some guys used my Bose SoundTouch speakers with their spotify accounts and now they can use it, turn it on, off, play music whenever they want.   I don't want this. I have no i...

MusOnBosLov

Visitor

811 Views

1 replies

2 likes

  • 811 Views
  • 1 replies
  • 2 likes

Discover tab is gone???

Just opened the web player (I use Linux so the desktop player is not an option) The 'Discover' tab is gone from both the "old" player at https://play.spotify.com and the new one at https://open.spotify.com What is going on??

Music Fan

Just opened the web player (I use Linux so the desktop player is not an option) The 'Discover' tab is gone from both the "old" player at   https://play.spotify.com   and the new one at ...

MartinStoichkov

Community Legend

1167 Views

3 replies

1 likes

Web Player
  • 1167 Views
  • 3 replies
  • 1 likes

Audio Book: Tracks suddenly disappeared

All sudden all tracks from my audio book I just have listened were gone. After one week now half of them are back in white (playable) but the rest stays grey (unplayable). Strange. I have installed the spotify app again and I have tried it on my desk...

Casual Listener

All sudden all tracks from my audio book I just have listened were gone. After one week now half of them are back in white (playable) but the rest stays grey (unplayable). Strange. I have installed t...

MattSuda

Spotify Star

2404 Views

1 replies

2 likes

Other
  • 2404 Views
  • 1 replies
  • 2 likes