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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10922 Views
  • 72 replies
  • 9 likes
  • Other
  • 10922 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20234 Views
  • 9 replies
  • 2 likes
  • Other
  • 20234 Views
  • 9 replies
  • 2 likes

we-sy@online.no

I don't understand how to change my account to another wisacardnumber. And I don't understand how to use family spotify. How do I do it?

  • Newbie
  • I don't understand how to change my account to another wisacardnumber. And I don't understand how to use family spotify. How do I do it?
  • MattSuda
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Warning about spam

In the last weeks I have been receiving SMS and mails about Spotify premium for 6 months by paying 10 sek. I know this is false because I haven't register my phone number and the mail address is not the one that I use for Spotify. I just wanted to wa...

  • Newbie
  • In the last weeks I have been receiving SMS and mails about Spotify premium for 6 months by paying 10 sek. I know this is false because I haven't register my phone number and the mail address is not ...
  • MattSuda
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Suscripcion Familiar Premium

Hi!It should be a good idea to have support for changing from premium suscription to the familiy suscription.How is it possible for Spotify not to have a support team to do that?So I have to delete my suscrption and then to activate it again to have ...

  • Newbie
  • Hi! It should be a good idea to have support for changing from premium suscription to the familiy suscription. How is it possible for Spotify not to have a support team to do that? So I have to de...
  • MattSuda
  • Spotify Star
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Streamscount of each song of a playlist

Hi, I would like to see how many streams my playlist generates for each song.For instance I would know how many times a song has been listened thanks to my playlist.Is that possible using your API? Hot can I get detailed analytics about streams?This ...

  • Newbie
  • Hi,  I would like to see how many streams my playlist generates for each song. For instance I would know how many times a song has been listened thanks to my playlist. Is that possible using ...
  • MattSuda
  • Spotify Star
  • 1757 Views
  • 1 replies
  • 0 likes
  • Stream count
    Streams
  • 1757 Views
  • 1 replies
  • 0 likes

Ruku

Will not down load my play list?Is this a known issue?

  • Newbie
  • Will not down load my play list? Is this a known issue?
  • MattSuda
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Logging in

I can't log in to my account. I downloaded the app but when I tap on log in it won't let me. It's like it's frozen or something. I tried installing the app again and deleting but it won't work.

  • Newbie
  • I can't log in to my account. I downloaded the app but when I tap on log in it won't let me. It's like it's frozen or something. I tried installing the app again and deleting but it won't work.
  • MattSuda
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

The New Spotify Web Player Interface: Pretty, Streamlined, and Useless.

I opened up play.spotify.com at work today, and was redirected to a brand new web player that I didn't ask for. It looked awesome. This new web player was sleek and modern. I found a bunch of new playlists waiting for me in the discover section, with...

  • Casual Listener
  • I opened up play.spotify.com at work today, and was redirected to a brand new web player that I didn't ask for. It looked awesome. This new web player was sleek and modern. I found a bunch of new pla...
  • 480 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 480 Views
  • 0 replies
  • 1 likes

Solved!! Starred playlist forever "loading" on Roku

I have a premium account, and I use the Roku Spotify app. I've used it almost since its inception without problems. Until now. For whatever reason, only my starred playlist won't load. It used to; this is a new problem that's lasted for the past thre...

  • Casual Listener
  • I have a premium account, and I use the Roku Spotify app. I've used it almost since its inception without problems. Until now.   For whatever reason, only my starred playlist won't load. It ...
  • alexmp9cod
  • Newbie
  • 7702 Views
  • 8 replies
  • 0 likes
  • Other
  • 7702 Views
  • 8 replies
  • 0 likes

Solved!! Echo Doesn't Load Correct Facebook Account Despite Login

I have had an echo for about six months. Last week, the Echo stopped being a connected device for Spotify. This morning, I realized why. I've logged in via Facebook. It says that I'm logged in as myself - see photo with my picture. But then, if you l...

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  • Casual Listener
  • I have had an echo for about six months.  Last week, the Echo stopped being a connected device for Spotify.  This morning, I realized why.   I've logged in via Facebook.  It say...
  • MattSuda
  • Spotify Star
  • 632 Views
  • 3 replies
  • 0 likes
  • Other
  • 632 Views
  • 3 replies
  • 0 likes

Spotify App being taken off Visio TVs

Why is the Spotify app being removed from my Visio TV. One of the reasons I bought the TV was to have this app. Now I am informed it is being removed. Seems like an unfair change. Could be a good class action lawsuit!

  • Casual Listener
  • Why is the Spotify app being removed from my Visio TV. One of the reasons I bought the TV was to have this app. Now I am informed it is being removed. Seems like an unfair change. Could be a good cla...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Wrong release displayed in "Latest Release" section of my artist page

Hi. The new web player HTML5 layout shows the wrong release on my artist page in the "Latest Release" section. If you look at my page here with a web browser (not the Spotify app, as that seems to display the correct album) using HTML5 instead of Fla...

  • Newbie
  • Hi. The new web player HTML5 layout shows the wrong release on my artist page in the "Latest Release" section.   If you look at my page here with a web browser (not the Spotify app, as that se...
  • 268 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 268 Views
  • 0 replies
  • 2 likes

Improve commercial production

Hello Spotify, First I'd like to say I don't mind adverts. I understand you have to make money from somewhere. And that is why I believe this topic is so important. I have been a Spotify user for quite some time and I have noticed that majority of ad...

  • Newbie
  • Hello Spotify,   First I'd like to say I don't mind adverts. I understand you have to make money from somewhere. And that is why I believe this topic is so important.   I have been a Sp...
  • 216 Views
  • 0 replies
  • 0 likes
  • Other
  • 216 Views
  • 0 replies
  • 0 likes

ROKU APP IS DISMAL

Hello! I love Spotify. Roku is the fastest growing streaming device through which I don't have problems with other apps, but the Spotify App for Roku is atrocious. Roku is my number one method of streaming and I prefer Spotify to Pandora so I don't w...

  • Newbie
  • Hello! I love Spotify. Roku is the fastest growing streaming device through which I don't have problems with other apps, but the Spotify App for Roku is atrocious. Roku is my number one method o...
  • kingsxman
  • Regular
  • 408 Views
  • 1 replies
  • 2 likes
  • 408 Views
  • 1 replies
  • 2 likes

Spotify channel on Roku Stuck loading.

The Spotify channel on my Roku player is having issues. It will not load searches, playlists, or play tracks unless you exit the channel and reboot the Roku from the home screen. Every other channel works so I know it is not my connection or the devi...

  • Newbie
  • The Spotify channel on my Roku player is having issues. It will not load searches, playlists, or play tracks unless you exit the channel and reboot the Roku from the home screen. Every other channel ...
  • Mctaurus13
  • Casual Listener
  • 8079 Views
  • 38 replies
  • 3 likes
  • 8079 Views
  • 38 replies
  • 3 likes

Web Player Skips to Next Song in the Middle of Another Song

I'm going on about 3 years of Spotify Premium and I have started encountering errors on both my Spotify App and online web player. On my browser the current playing song will stop midway through my song and skip to the next one on my playlist (all st...

  • Casual Listener
  • I'm going on about 3 years of Spotify Premium and I have started encountering errors on both my Spotify App and online web player. On my browser the current playing song will stop midway through...
  • Maschul
  • Casual Listener
  • 412 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 412 Views
  • 1 replies
  • 0 likes

Share to twitter just sends the http URL but no artist or song title

its like you guys go out of your way to break this on every new release. it was working at some point in the last few months but now with this **bleep** new song share sheet, youve broken it again!! to replicate:right click track you want to share (d...

  • Regular
  • its like you guys go out of your way to break this on every new release.   it was working at some point in the last few months but now with this **bleep** new song share sheet, youve broken it...
  • 451 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 451 Views
  • 0 replies
  • 0 likes

Open.Spotify has no radio

Did they get rid of the pandora like radio tab they had on play.spotify? I have searched the whole site for it and have not been able to find it. That was my favourite way to get new music that I liked and it's a shame that it is gone.

  • Casual Listener
  • Did they get rid of the pandora like radio tab they had on play.spotify? I have searched the whole site for it and have not been able to find it. That was my favourite way to get new music that I lik...
  • Gaba_p
  • Music Fan
  • 640 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 640 Views
  • 2 replies
  • 1 likes

New Spotify Web Player Issues - Can't Share, Can't See Messages...

I noticed that there was a new version of Spotfy Web Browser about a week ago. It looks nice, but I can no longer share music! There is no option to share after right clicking a song or clicking the "..." link. I also cannot access messages anymore. ...

  • Newbie
  • I noticed that there was a new version of Spotfy Web Browser about a week ago. It looks nice, but I can no longer share music! There is no option to share after right clicking a song or clicking the ...
  • hiphopgrl77
  • Newbie
  • 456 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 456 Views
  • 1 replies
  • 0 likes

Solved!! [Playlists] Neither my Discover Weekly or my Release Radar have updated in a while

The title pretty much explains my issue. Thanks in advance!spotify:user:spotify:playlist:37i9dQZEVXboXZPnUrbBF5 [Release Radar]spotify:user:spotify:playlist:37i9dQZEVXcHFUXCtwNZX2 [Discover Weekly]

  • Casual Listener
  • The title pretty much explains my issue. Thanks in advance! spotify:user:spotify:playlist:37i9dQZEVXboXZPnUrbBF5 [Release Radar] spotify:user:spotify:playlist:37i9dQZEVXcHFUXCtwNZX2 [Discover Weekl...
  • _sloop
  • Casual Listener
  • 572 Views
  • 2 replies
  • 0 likes
  • music
  • 572 Views
  • 2 replies
  • 0 likes

Web Player Update Broke Media Keys Shortcuts?

Hi, so the worst part of the new update for me is that I can no longer control Spotify Web using the media keys on my keyboard/shortcuts on my mouse. Before this I got them to work using Chrome add-ons like Streamkeys/Spotify Mediakeys Reloaded etc. ...

  • Newbie
  • Hi, so the worst part of the new update for me is that I can no longer control Spotify Web using the media keys on my keyboard/shortcuts on my mouse.   Before this I got them to work using Chr...
  • 507 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 507 Views
  • 0 replies
  • 0 likes