Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
After the PS4 update 4.0.1 i did a "Rebuid Database" in safe mode because my updates are not downloading automatically while in rest mode. So I don't know if the isse has been caused by PS4 SSW 4.0.1 or else.Anyway, the problem(s) I have is that when...
Yesterday the Miley Cyrus Bangerz album was working fine for me (Im in the UK).I could listen to the whole album no problem. But today suddenly most of the album is grayed out and I cant listen to it.This is really annoying. Can someone help?
Whenever I play a playlist, the first song on the playlist plays but then the second song is a random song from another playlist. The only way I can listen to other songs on the playlist is if I go and press play, which defeats the purpose of shuffle...
I opened the Spotify Web Player but I couldn't access the web player due to 'Flash player needed'. I checked with my Chromebook and the latest Adobe Flash Player is install but somehow I still couldn't access the Spotify Web Player. Please help me. I...
Hi,We can get this playlist only in iOS or Android?Not even on the web player or windows phone?Can't see it.Thanks
Hello ! I work for San Lorenzo Bikinis and we are very interested in advertising with Spotify. I have been trying to contact Spotify through their 'Spotify for Brands' contact section for the past two months now and have not heard anything from them....
Hi again, I just notice there is a system of badges (like achievments in videogames). I don't bring that much importance to it but It tells me I'm here from one year but... I'm here for 6 or 7 years...Is it new and that's why I doesn't really work?
The album Old by Danny Brown disappeared from my playlist, and I cannot find it back. What happened? thanx for the help.
How do I renew the access of a third party app?
I accidentally pressed the Or hate it button on a track that was playing on my daily mix. Is there anyway I can get it back on the mix?
Spotify opens in Windows with a black screen and no visibility to playlists or functionality. I've uninstalled application and reinstalled new version. I've opened using IE and Google. I checked the hidden files and there are no dump files or crash r...
Hello When I want to start my Spotify App on my PS4 there is a connection error. I'm logged in and I also tried some solutions like restart, download the app again or log off and on again. I can hear music when I connect via iPhone but the error mess...
First noticed this week, I can't find my inbox anymore.
First off, I just started using Spotify with my PS4 and I LOVE it. One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. Is this a 'free' restritction? Anyway to fix this? Not having...
Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't connect. Tried on Chrome, tried on incognito mode, ...
I like all kinds of music and have 6 Daily Mixes. About 4 of them are not really mixes I will listen to very often if at all. Will the types change based on how often they are played? Or is the idea to eventually have one mix of everything?
"Behind Enemy Lines" by Demi Lovato from her first album "Don't Forget" is missing. Any reason why?
Recently it came out my track on spotify.The problem is that there isn't written my artist name, but that of another, similar to my name. How can I fix?
Hi, I have had spotify since its inception under various accounts and user names. I have never had an issue with the service and i love the GUI until recently. Over the past 3 months i have had significant issues with Spotify with regards to being ab...
Spotify will not recognise that I am, indeed, connected to reliable internet source. I am really mad because I do not know the reason why it will not take itself out of 'offline mode.' Please help me.