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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6693 Views
  • 47 replies
  • 6 likes
  • Other
  • 6693 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19023 Views
  • 9 replies
  • 2 likes
  • Other
  • 19023 Views
  • 9 replies
  • 2 likes

Denon and switching account

Hi Guys, Today I upgraded my premium account to a family account so my wife can use the spotify premium features. It all works except for connecting to our Denon avr-x2300w.When I use my spotify account on my laptop or my iphone I can play music over...

  • Newbie
  • Hi Guys,   Today I upgraded my premium account to a family account so my wife can use the spotify premium features. It all works except for connecting to our Denon avr-x2300w. When I use my s...
  • 384 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 384 Views
  • 0 replies
  • 0 likes

Limited PS4 shuffle, even when controlled through phone (android)

For the last 12 months or so, I have been working around the limited PS4 shuffle capabilities by using my phone to shuffle the playlist, then connect it to the PS4. This seems to have stopped working with recent updates and I cannot find any way to s...

  • Newbie
  • For the last 12 months or so, I have been working around the limited PS4 shuffle capabilities by using my phone to shuffle the playlist, then connect it to the PS4.   This seems to have stoppe...
  • 1425 Views
  • 0 replies
  • 0 likes
  • 1425 Views
  • 0 replies
  • 0 likes

(Browse) This is gross.

Honestly i've never been a huge fan of the playlists featured here, they always seem to be mainstream **bleep** that I have 0 interest in, but this sort of pissed me off this morning. I can live with Spotify showing me things i'm not interested in, *...

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  • Newbie
  • Honestly i've never been a huge fan of the playlists featured here, they always seem to be mainstream **bleep** that I have 0 interest in, but this sort of pissed me off this morning. I can live with...
  • 367 Views
  • 0 replies
  • 0 likes
  • music
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! Song not playing after a local file (downloaded) song

After a song that i have downloaded on my computer plays and shuffles to the next one it will play around 5 seconds of the next one and then just restart and stop playing.I do have crossfade on if thats a problem.

  • Casual Listener
  • After a song that i have downloaded on my computer plays and shuffles to the next one it will play around 5 seconds of the next one and then just restart and stop playing. I do have crossfade on if ...
  • Ruanjdv
  • Casual Listener
  • 449 Views
  • 1 replies
  • 0 likes
  • music
  • 449 Views
  • 1 replies
  • 0 likes

Home Automation Integration

I am an A/V and Home Automation dealer. We have sold hundreds of Sonos systems and integrated them with Control4 Automation systems. A recent change to your API has removed the full featured integration that allowed Spotify to be navigated via Contro...

  • Newbie
  • I am an A/V and Home Automation dealer. We have sold hundreds of Sonos systems and integrated them with Control4 Automation systems. A recent change to your API has removed the full featured integrat...
  • ferast1987
  • Newbie
  • 1775 Views
  • 4 replies
  • 13 likes
  • 1775 Views
  • 4 replies
  • 13 likes

Google voice problem, drawing attention

Hi,Me and a few other people have this problem:https://community.spotify.com/t5/Android/Voice-control-on-Android/m-p/1427222But there has been no official response from a spotify employee (the bug was posted 6 month ago, and people are still reportin...

  • Casual Listener
  • Hi, Me and a few other people have this problem: https://community.spotify.com/t5/Android/Voice-control-on-Android/m-p/1427222 But there has been no official response from a spotify employ...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

[Onkyo TX-NR 609] some tracks are not available

i'm using a Onkyo TX-NR609 with Spotify for quite some time now.But from today i've got a problem that some tracks are unavailable to play. The tracks that are unavailable on the Onkyo ARE available on my laptop/ipad/iphone ... what ?!?!

  • Newbie
  • i'm using a Onkyo TX-NR609 with Spotify for quite some time now. But from today i've got a problem that some tracks are unavailable to play.   The tracks that are unavailable on the Onkyo ARE...
  • Kammiesama
  • Casual Listener
  • 3727 Views
  • 16 replies
  • 0 likes
  • 3727 Views
  • 16 replies
  • 0 likes

Solved!! Band Mixup

Hi,Not sure where to post this.But I am following a artist named Brig, and lately there is another band with the same name that has started showing up on this artist list.https://open.spotify.com/artist/3DXDPnYbSFGQ3nj5PzhsY8Is it possible to split t...

  • Casual Listener
  • Hi, Not sure where to post this. But I am following a artist named Brig, and lately there is another band with the same name that has started showing up on this artist list. https://open.spotify.c...
  • Maxim
  • Spotify Star
  • 582 Views
  • 4 replies
  • 0 likes
  • 582 Views
  • 4 replies
  • 0 likes

Spotify se pausa en bose SoundTouch

tengo problemas al reproducir spotify con bose SoundTouch 20. Al utilizar los preset, se pausa al reproducir 2 o 3 canciones. ya he probado actualizando, usando wifi, ethernet, bajando calidad de audio, etc. reproducir con Bluetooth sin problemas. so...

  • Newbie
  • tengo problemas al reproducir spotify con bose SoundTouch 20. Al utilizar los preset, se pausa al reproducir 2 o 3 canciones.   ya he probado actualizando, usando wifi, ethernet, bajand...
  • 916 Views
  • 0 replies
  • 3 likes
  • Connect
    music
  • 916 Views
  • 0 replies
  • 3 likes

connection problems with Spotify on Sonos

Hoi everybodyIf we want to play Spotify on Sonos ( which went perfect until 3 days ago ) we receive following error message.During the connection with spotify there's been a time-out.Please try again ( whicch offcourse we did ) Still nothing. Please ...

  • Newbie
  • Hoi everybody If we want to play Spotify on Sonos ( which went perfect until 3 days ago ) we receive following error message. During the connection with spotify there's been a time-out. Pleas...
  • ShellBells
  • Casual Listener
  • 1149 Views
  • 3 replies
  • 1 likes
  • 1149 Views
  • 3 replies
  • 1 likes

Download Spotify for windows phone without microsoft account ?

I have a Premium account and want to install Spotify on my Windows phone. I don't have a Microsoft account and don't want to register to Microsoft. When I try to download Spotify from Spotify.com, it links me to a microsoft download page where I have...

  • Newbie
  • I have a Premium account and want to install Spotify on my Windows phone. I don't have a Microsoft account and don't want to register to Microsoft. When I try to download Spotify from Spotify.com, it...
  • 707 Views
  • 0 replies
  • 0 likes
  • 707 Views
  • 0 replies
  • 0 likes

Copyright Problem. There are two different bands called Institute.

Two bands with the same name are mixed in searches. The name is Institute. The first one is former band of Bush's signer Gavin Rossdale. I love that on but don't want to listen to the other one. Could you please sepperate them? It's also probably a c...

  • Newbie
  • Two bands with the same name are mixed in searches. The name is Institute. The first one is former band of Bush's signer Gavin Rossdale. I love that on but don't want to listen to the other one. Coul...
  • KatesHere
  • Community Legend
  • 349 Views
  • 1 replies
  • 1 likes
  • Other
  • 349 Views
  • 1 replies
  • 1 likes

Smartv Samsung App

Hello guys,I started using spotify on my SmarTv Samsung without any kind of problem. After some days, my account automaticaly logged out and I needed to log in again, it wasn't a big problem.But, nowadays, I open my app on my Samsumg TV and it contin...

  • Newbie
  • Hello guys, I started using spotify on my SmarTv Samsung without any kind of problem. After some days, my account automaticaly logged out and I needed to log in again, it wasn't a big problem. But,...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Ideas to make Spotify becomes prominent than other music apps

Hi there,I am so humbled to share with you guys my ideas on how to make my beloved music app, Spotify, to be the most prominent music app ever on the planet.1. Spotify Music Awards : Why don't you guys organize a music award yearly? The nominees need...

  • Newbie
  • Hi there, I am so humbled to share with you guys my ideas on how to make my beloved music app, Spotify, to be the most prominent music app ever on the planet. 1. Spotify Music Awards : Why don'...
  • 442 Views
  • 0 replies
  • 0 likes
  • 442 Views
  • 0 replies
  • 0 likes

Web Player always opens in different language and basic page

As I told in the title I am Turkish and i want to use webplayer in Turkish or English but it opens in different language and basic connection page in the screeshot you will see help me fix this

sil.png
  • Newbie
  • As I told in the title I am Turkish and i want to use webplayer in Turkish or English but it opens in different language and basic connection page in the screeshot you will see help me fix this
  • 319 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 319 Views
  • 0 replies
  • 0 likes

Friend Feed

I realldy did not like the fact that Friend Activity is gone. That's where I get the best ideas for new music, that's the reason why we follow people I guess? Please bring it back!

  • Newbie
  • I realldy did not like the fact that Friend Activity is gone. That's where I get the best ideas for new music, that's the reason why we follow people I guess? Please bring it back!
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Spotify Fallo

Hola buenas, soy premiun, y antes tenía un iPhone 6s en el que tenía música en música de iPhone y la pase a spotify y todo bien pero tuve que mandar a arreglar ese móvil y ahora me han mandado un nuevo iPhone 6s y ahora ya no puedo oír esas canciones...

  • Newbie
  • Hola buenas, soy premiun, y antes tenía un iPhone 6s en el que tenía música en música de iPhone y la pase a spotify y todo bien pero tuve que mandar a arreglar ese móvil y ahora me han mandado un nue...
  • 706 Views
  • 0 replies
  • 0 likes
  • music
  • 706 Views
  • 0 replies
  • 0 likes

Change layout of the spotify web player?

Currently, I'm using the spotify web player. However, when I look at my web player, and compare it to my friends when they go on, mine looks a lot different. For example, my Currently Playing song is on the right side of the window, and the left side...

  • Casual Listener
  • Currently, I'm using the spotify web player. However, when I look at my web player, and compare it to my friends when they go on, mine looks a lot different. For example, my Currently Playing song is...
  • tj_hills
  • Newbie
  • 4960 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 4960 Views
  • 4 replies
  • 0 likes

Differentiation of song versions from local files

So recently I had been having a problem with me uploading/ syncing 2 versions of the same song (which was Duke Ellington's arrangement of Laura performed by the Tucson Jazz Institute [which aren't on Spotify] with Jimmy Heath on version 1 and Ben Sto...

  • Newbie
  • So recently I had been having a problem with me uploading/ syncing 2 versions of the same song (which was Duke Ellington's arrangement of Laura performed by the Tucson Jazz Institute [which aren't on...
  • 397 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 397 Views
  • 0 replies
  • 0 likes