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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1480 Views
  • 14 replies
  • 5 likes
  • Other
  • 1480 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17552 Views
  • 8 replies
  • 1 likes
  • Other
  • 17552 Views
  • 8 replies
  • 1 likes

Beosound essence mk2 problem

Hi Community,I'Got some problems With Spotify Connect om my Essence. In short it just wont Connect it. It shows up on the devices list but nothing happens when selected. I've tried resetting and restarting everything. any suggestions or is the proble...

  • Newbie
  • Hi Community, I'Got some problems With Spotify Connect om my Essence. In short it just wont Connect it. It shows up on the devices list but nothing happens when selected. I've tried resetting and re...
  • buhlkasper
  • Newbie
  • 1175 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1175 Views
  • 1 replies
  • 0 likes

Lost all my Playlists and Premium?

I accidentally disconneted my account from Facebook. This logged me out on Mac and my iPad. I logged back in and all my playlists have disappeared. I connected back with Facebook. Still no playlists. Searched it and read many things about duplicated ...

  • Newbie
  • I accidentally disconneted my account from Facebook. This logged me out on Mac and my iPad. I logged back in and all my playlists have disappeared. I connected back with Facebook. Still no playlists....
  • Jacob
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Other
  • 336 Views
  • 1 replies
  • 0 likes

Accidental deleted saved songs

So my mom was accidently logged into my accouint on her phone and deleted all my saved songs from my saved songs playlist. Is there anyway to get this back? it's not in the "deleted playlists" tab.

  • Newbie
  • So my mom was accidently logged into my accouint on her phone and deleted all my saved songs from my saved songs playlist. Is there anyway to get this back? it's not in the "deleted playlists" tab.
  • nazlicivann
  • Newbie
  • 434 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 434 Views
  • 1 replies
  • 0 likes

Spotify and Sonos connectivity issues

Hi. I'm exoeriencing lots of problems controlling my Sonos system from my Spotify app. Firstly, it's difficult to switch back and forth from other devices (Bluetooth headphones) to the speakers. The Sonos speaker typically doesn't connect. Secondly w...

  • Newbie
  • Hi. I'm exoeriencing lots of problems controlling my Sonos system from my Spotify app. Firstly, it's difficult to switch back and forth from other devices (Bluetooth headphones) to the speakers. The ...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Denon Receiver AVR 3100W geht in Standby Betrieb und verliert Spotify

Denon Receiver AVR 3100W geht in Standby Betrieb und verliert Spotify. Fehler erst seit einigen Wochen. Receiver erkennt scheinbar nicht mehr das Spotify läuft und schaltet ab.Was ist zu tun?

  • Newbie
  • Denon Receiver AVR 3100W geht in Standby Betrieb und verliert Spotify. Fehler erst seit einigen Wochen. Receiver erkennt scheinbar nicht mehr das Spotify läuft und schaltet ab. Was ist zu tun?
  • 477 Views
  • 0 replies
  • 0 likes
  • Denon
  • 477 Views
  • 0 replies
  • 0 likes

Spotify skipping every song, or unavailable songs?

I'm trying to use my spotify on a windows 10 system, Hp laptop, and it just started acting up? When i click play, it skips all the songs in the playlist randomly, and when i click a specific song, it tells me the song in unavailable? I've tried closi...

  • Newbie
  • I'm trying to use my spotify on a windows 10 system, Hp laptop, and it just started acting up? When i click play, it skips all the songs in the playlist randomly, and when i click a specific song, it...
  • 432 Views
  • 0 replies
  • 0 likes
  • Other
  • 432 Views
  • 0 replies
  • 0 likes

Problem spotify premium sonos

Hello, i have a spotify premium account, i can't play my music with sonos device, it doesn t work with a playlist nor a single song, or mayby d'or 30 secs ... I think it is a spotify problem because with other partners like spotify it works perfectly...

  • Newbie
  • Hello, i have a spotify premium account, i can't play my music with sonos device, it doesn t work with a playlist nor a single song, or mayby d'or 30 secs ... I think it is a spotify problem because ...
  • KathyB_1111
  • Newbie
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

when I want to add a track to a playlist, not all my playlists are given as options.

It seems as though my original playlists are available on the side bar, but not available when I want to add a track to them. Only my more recent playlists come up in the window as a choice where to put tracks.

  • Casual Listener
  • It seems as though my original playlists are available on the side bar, but not available when I want to add a track to them. Only my more recent playlists come up in the window as a choice where to ...
  • 231 Views
  • 0 replies
  • 0 likes
  • Other
  • 231 Views
  • 0 replies
  • 0 likes

[Playlists] What??

Why are random songs showing up in my playlists? I spend a lot of time and effort building them precisely how I want them but one of my Xmas playlists is having awful stuff I hate slipping in, playing, and giving me the option to add it to the playli...

  • Newbie
  • Why are random songs showing up in my playlists? I spend a lot of time and effort building them precisely how I want them but one of my Xmas playlists is having awful stuff I hate slipping in, playin...
  • 281 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 281 Views
  • 0 replies
  • 0 likes

Steering wheel controls for skipping songs

It would be great to be able to use steering wheel controls to skip songs its so frustrating when listening to a track that you dont particularly like but having no option to skip while driving unless pulling over and skip manually. Be great to have ...

  • Newbie
  • It would be great to be able to use steering wheel controls to skip songs its so frustrating when listening to a track that you dont particularly like but having no option to skip while driving unles...
  • 435 Views
  • 0 replies
  • 0 likes
  • 435 Views
  • 0 replies
  • 0 likes

Spotify on PS4 is not STARTING, stuck at loading screen

My spotify is stuck at the logo screen. I tried to log out, remove the app, reset all settings on save modus. Still not loading. IS there a way to fix this ???

  • Casual Listener
  • My spotify is stuck at the logo screen.    I tried to log out, remove the app, reset all settings on save modus. Still not loading. IS there a way to fix this ???     
  • brammetje213
  • Newbie
  • 1528 Views
  • 2 replies
  • 0 likes
  • Other
  • 1528 Views
  • 2 replies
  • 0 likes

Samsung TV APP not playing sound to Optical output but can use TV output

Hi, I recently just purchased a new Samsung smart TV 55 inch 4k Model: UN55KU6490F. I found the Spotfy app under the smart tv app menu and installed it. I was able to successfully log in and play music. The problem is that I am unable to hear the mus...

  • Newbie
  • Hi, I recently just purchased a new Samsung smart TV 55 inch 4k Model: UN55KU6490F. I found the Spotfy app under the smart tv app menu and installed it. I was able to successfully log in and play mus...
  • yoshyoyo1
  • Newbie
  • 1609 Views
  • 2 replies
  • 3 likes
  • 1609 Views
  • 2 replies
  • 3 likes

Tmobile Gear S3 LTE Troubleshooting Missing Track Information from car stereo over bluetooth

When I connect my Tmobile Gear S3 LTE to my cars stereo via bluetooth, the track information DOES NOT display on the stereo. However, the stock music player for the Gear S3 DOES display track information on the car stereo. Therefore, it seems to me i...

  • Casual Listener
  • When I connect my Tmobile Gear S3 LTE to my cars stereo via bluetooth, the track information DOES NOT display on the stereo.  However, the stock music player for the Gear S3 DOES displ...
  • 394 Views
  • 0 replies
  • 0 likes
  • Other
    Samsung
  • 394 Views
  • 0 replies
  • 0 likes

Problem with family account, cant play both at same time?

Hi!I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones stops. I have checked and they are registered as two diffe...

  • Casual Listener
  • Hi! I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones sto...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Bluetooth tracking song

I have a 2013model Skoda Octavia. When using Google play music or other music app holding the next track button on the steering wheel fast forwards through the song as long as it is held. Similar with back button. This function does not occur in the ...

  • Newbie
  • I have a 2013model Skoda Octavia. When using Google play music or other music app holding the next track button on the steering wheel fast forwards through the song as long as it is held. Similar wit...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Denon DNP-730AE with Spotify Connect - No volume control over Spotify app on iPhone or MacBook

Hi I have just boght a Denon DNP-730AE network audioplayer with Spotify Connect. The network player is connected to a Denon PMA 1500AE amplifer and this to the loudspeakers. I can stream perfectly to the network audioplayer with my Spotify app on my ...

  • Casual Listener
  • Hi   I have just boght a Denon DNP-730AE network audioplayer with Spotify Connect. The network player is connected to a Denon PMA 1500AE amplifer and this to the loudspeakers. I can stream per...
  • Bodoleclodo
  • Casual Listener
  • 1513 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1513 Views
  • 3 replies
  • 0 likes

Discover Weekly Playlist Not Changing

My discover weekly playlist isn't changing. I can confirm I'm following it. The desktop player says that the songs were added in June of this year if that makes a difference. I've googled this and either the user gets resolution, the staff just posts...

  • Casual Listener
  • My discover weekly playlist isn't changing. I can confirm I'm following it. The desktop player says that the songs were added in June of this year if that makes a difference.  I've googled th...
  • BillBishop
  • Casual Listener
  • 226 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 226 Views
  • 1 replies
  • 0 likes

Samsung Smart TV App not working

Hi, This app worked fine on my TV for a while but now when I go onto it, it just freezes on a screen with the spotify logo and nothing loads. Have tried uninstalling the app and re-adding but that didnt work. Anyonehad this happen to them or know how...

  • Casual Listener
  • Hi,   This app worked fine on my TV for a while but now when I go onto it, it just freezes on a screen with the spotify logo and nothing loads. Have tried uninstalling the app and re-adding ...
  • rnpoole
  • Newbie
  • 9084 Views
  • 6 replies
  • 5 likes
  • Other
    Samsung
  • 9084 Views
  • 6 replies
  • 5 likes

Recuperare account premium

Ho un abbonamento premium ma non so a quale account corrisponde. Mi potete aiutare? Ho un codice che mi compare nelle note del pagamento della carta di crestio e basta!

  • Casual Listener
  • Ho un abbonamento premium ma non so a quale account corrisponde. Mi potete aiutare? Ho un codice che mi compare nelle note del pagamento della carta di crestio e basta!
  • 928 Views
  • 0 replies
  • 0 likes
  • 928 Views
  • 0 replies
  • 0 likes