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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 884 Views
  • 7 replies
  • 2 likes
  • Other
  • 884 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17302 Views
  • 8 replies
  • 1 likes
  • Other
  • 17302 Views
  • 8 replies
  • 1 likes

Play.spotify keeps redirecting me to open.spotify

When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cookies and cache both on firefox and chrome and it sti...

  • Casual Listener
  • When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cook...
  • Melody
  • Spotify
  • 765 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 765 Views
  • 1 replies
  • 1 likes

Can't Post to Followers

Hello there, Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in.The option is "greyed out" and I can't select it.

  • Casual Listener
  • Hello there,   Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in. The option is "greyed out" and I ca...
  • Melody
  • Spotify
  • 533 Views
  • 1 replies
  • 0 likes
  • post
    posting
    repost
    sharing
  • 533 Views
  • 1 replies
  • 0 likes

Vizio Smart TV Corrupted Streaming

We recently purchased a new Vizio 65" Smart TV (Model D65u-D2). The Spotify app on our previous Vizio Smart TV (a 40" model) worked fine, but this one has two issues: 1) It will almost always cut off the first half-second or so of each song. Doesn't ...

  • Music Fan
  • We recently purchased a new Vizio 65" Smart TV (Model D65u-D2). The Spotify app on our previous Vizio Smart TV (a 40" model) worked fine, but this one has two issues:   1) It will almost alway...
  • 637 Views
  • 0 replies
  • 0 likes
  • Other
  • 637 Views
  • 0 replies
  • 0 likes

Spotify Won't Play ANY music

Hi all! I'm getting very frustrated. I can't get spotify to play _anything_ on my desktop. No local files, or spotify music files. so far I have tried:1. Clearing the 'spotify' folder in Appdata2. Reinstalled Spotify3. Reinstalled quicktime4. Cleared...

  • Casual Listener
  • Hi all!   I'm getting very frustrated. I can't get spotify to play _anything_ on my desktop. No local files, or spotify music files.  so far I have tried: 1. Clearing the 'spotify' fold...
  • Melody
  • Spotify
  • 1404 Views
  • 5 replies
  • 0 likes
  • Desktop
    Windows
  • 1404 Views
  • 5 replies
  • 0 likes

Import playlist from ITunes

So I subscribe to Premium today to move away from Itunes and although I follow Spotify's instructions on how to "easily" import playlist from Itunes, it does not work. Then I read this has been an issue for over a year now....is this true or am I mis...

  • Casual Listener
  • So I subscribe to Premium today to move away from Itunes and although I follow Spotify's instructions on how to "easily" import playlist from Itunes, it does not work. Then I read this has been an is...
  • Melody
  • Spotify
  • 687 Views
  • 4 replies
  • 0 likes
  • 687 Views
  • 4 replies
  • 0 likes

Chrome Crash after open Native Spotify App (win7)

why my chrome always crash, even i force-closed it using task manager.uninstall > download fresh setup still same..Thank you...

  • Newbie
  • why my chrome always crash, even i force-closed it using task manager. uninstall > download fresh setup still same.. Thank you...
  • Melody
  • Spotify
  • 336 Views
  • 2 replies
  • 0 likes
  • Desktop
    Windows
  • 336 Views
  • 2 replies
  • 0 likes

Keep getting a message that I cannot play songs

I'm at work and listening to an album (on computer). Suddenly stops and I am told "Song is not available. If you have the file on your computer you can import it" It was just working a few minutes ago. I 'saved' the album but nothing changes. And, ap...

  • Newbie
  • I'm at work and listening to an album (on computer). Suddenly stops and I am told "Song is not available. If you have the file on your computer you can import it"   It was just working a few m...
  • Melody
  • Spotify
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Necesito ayuda urgente

Siempre que abro spotify en mi celular o computadora se desconecta mi Internet y vuelve a cada rato y sólo me pasa cuando abro el programa y cuando lo cierro vuelve a la normalidad todo porfavor si me solucionan esto se los agradezco

  • Newbie
  • Siempre que abro spotify en mi celular o computadora se desconecta mi Internet y vuelve a cada rato y sólo me pasa cuando abro el programa y cuando lo cierro vuelve a la normalidad todo porfavor si m...
  • OviiiOne
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Way to prevent duplicates in playlists.

After new update cant find the settings in my Note 4 App and Im paying for the app.

  • Newbie
  • After new update cant find the settings in my Note 4 App and Im paying for the app.
  • Melody
  • Spotify
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Starts and then closes repeatedly

When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 seconds it is open. I have tried restarting it and it ...

  • Newbie
  • When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 sec...
  • Melody
  • Spotify
  • 259 Views
  • 2 replies
  • 0 likes
  • Desktop
    Windows
  • 259 Views
  • 2 replies
  • 0 likes

Local Files won't sync

When I upload a "local file" song and add it to a playlist, the song will not work on my iPhone whereas it works perfectly fine on my desktop computer. I have tried other answers like toggling the off-line online switch, disabling firewall, and all m...

  • Newbie
  • When I upload a "local file" song and add it to a playlist, the song will not work on my iPhone whereas it works perfectly fine on my desktop computer. I have tried other answers like toggling the of...
  • Melody
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Paid for the premium, but still have the free service

I paid for the premium upgrade and still have the free service, who do I contact to get this issue fixed? My email is *********@yahoo.com

  • Newbie
  • I paid for the premium upgrade and still have the free service, who do I contact to get this issue fixed? My email is *********@yahoo.com
  • KatesHere
  • Community Legend
  • 342 Views
  • 2 replies
  • 0 likes
  • Desktop
  • 342 Views
  • 2 replies
  • 0 likes

Premium service taken away

I had Spotify premium up until earlier today and I just went to use the app and I dont have premium anymore although I'm still signed in!? Why is this ?

  • Newbie
  • I had Spotify premium up until earlier today and I just went to use the app and I dont have premium anymore although I'm still signed in!? Why is this ?
  • ManuelLopez
  • Newbie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

No puedo iniciar sesión en lg Smart tv

Dice que hay un problema en mi cuenta de Spotify y que cree una cuenta en Spotify/lg al tratar de iniciar sesión en la tv

  • Newbie
  • Dice que hay un problema en mi cuenta de Spotify y que cree una cuenta en Spotify/lg al tratar de iniciar sesión en la tv
  • 468 Views
  • 0 replies
  • 0 likes
  • 468 Views
  • 0 replies
  • 0 likes

No options under "My Music"?

I can no longer access my saved tracks or local files that have been shared with spotify, this started after spotify had a weird fit where it kept crashing and updating constantly, and since I can't access my local files with the desktop app, it wont...

help plz.png
  • Casual Listener
  • I can no longer access my saved tracks or local files that have been shared with spotify, this started after spotify had a weird fit where it kept crashing and updating constantly, and since I can't ...
  • jawman215
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 327 Views
  • 2 replies
  • 0 likes

New to Premium.

Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?

  • Regular
  • Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?
  • lindaeubanks18
  • Regular
  • 401 Views
  • 8 replies
  • 0 likes
  • Other
  • 401 Views
  • 8 replies
  • 0 likes

Cant open web player

Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happened. ( my device wont allow me to download the app,...

  • Newbie
  • Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happe...
  • ErikG
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 247 Views
  • 1 replies
  • 0 likes

NO -Disconnect from Facebook- Button/Ingen -Koppla bort från Facebook- Knapp

I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and enoying! So big company have such a serious proble...

  • Visitor
  • I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and...
  • ErikG
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 208 Views
  • 1 replies
  • 0 likes

Lack of discover tab and radio in new web player

I was considering joining up for a premium membership, but have been detered since the web player format was rolled out. I don't like how it seems to prioritise mainstream chart music in the new simplified format. I am unable to easily discover new a...

  • Casual Listener
  •   I was considering joining up for a premium membership, but have been detered since the web player format was rolled out. I don't like how it seems to prioritise mainstream chart music in the ...
  • nomikkh
  • Newbie
  • 300 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 300 Views
  • 1 replies
  • 0 likes

Downloaded the Spotify Player....but I still need help

I got Step 1 - no problemStep 2 - I can listen to any songs I want, but I need to download the songs to my Download Folder in my Windows 10 OSStep 3 - I need to transfer the song to my Mp4 player. Help!

  • Casual Listener
  • I got Step 1 - no problem Step 2 - I can listen to any songs I want, but I need to download the songs to my Download Folder in my Windows 10 OS Step 3 - I need to transfer the song to my Mp4 player...
  • Hubo
  • Community Legend
  • 447 Views
  • 3 replies
  • 0 likes
  • 447 Views
  • 3 replies
  • 0 likes