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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
yesterday
babatjie
Visitor
5214 Views
35 replies
6 likes
Other

5214 Views
35 replies
6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
18736 Views
9 replies
2 likes
Other

18736 Views
9 replies
2 likes

Spotify installation of all time

Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I've already tried uninstalling and reinstalling the p...

leandroafonso85
Newbie
Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I'v...
2016-12-07 12:11:12 PM
2016-12-07 5:41:55 PM
Melody
Spotify
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

[Android 7.1, Google Pixel] Remote control widget dying or not starting

Brief description of the issue:When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spotify is still playing music. Starting and stopping the...

brockj
Regular
Brief description of the issue: When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spot...
2016-11-04 2:32:41 AM
2016-12-07 5:24:59 PM
Melody
Spotify
1608 Views
7 replies
0 likes
Android
Android 7.1
Mobile
nougat
pixel

1608 Views
7 replies
0 likes

Autoplay ads on internet browser stops spotify reproduction

Hello:I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOTHING outside spotify can pause/stop the reproduction, it i...

w_rtin
Newbie
Hello: I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOT...
2016-12-05 9:13:32 PM
2016-12-07 5:20:12 PM
Melody
Spotify
641 Views
1 replies
0 likes
audio advertisements

641 Views
1 replies
0 likes

[Desktop] Daily Mix on Desktop

Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play...it will just skip more songs. I have a paid subscri...

Msnada92
Casual Listener
Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play......
2016-12-05 5:30:23 PM
2016-12-07 5:06:36 PM
Melody
Spotify
385 Views
2 replies
0 likes

385 Views
2 replies
0 likes

Random music playing after ads

Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have any 3rd party software added, only spotify. Please ...

AntonyIR
Regular
Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have ...
2016-11-30 1:07:38 AM
2016-12-07 4:46:23 PM
user-removed
Not applicable
365 Views
3 replies
0 likes

365 Views
3 replies
0 likes

Web View Login screen not opening

Hi Team, i am using nexus 6p wth android 7.0 Nougut and login to spotify from India Working Fine but my friend From USA login on spotify with same device nothing happens even web view login screen not opening. so can you please what is the its loggin...

lokesh1219
Regular
Hi Team, i am using nexus 6p wth android 7.0 Nougut and login to spotify from India Working Fine but my friend From USA login on spotify with same device nothing happens even web view login ...
2016-11-18 12:28:58 PM
2016-12-07 4:23:24 PM
user-removed
Not applicable
1340 Views
8 replies
0 likes

1340 Views
8 replies
0 likes

[Mac] Sorting bugs on Local Files page

Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here. What happens is that when you click "Album" or "Artist" on the Local Files page to sort alphabetically based on these parameters, the sorting ...

Captura de Tela 2016-11-21 às 23.19.57.png

Captura de Tela 2016-11-21 às 23.20.09.png

Rodrigo
Community Legend
Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here. What happens is that when you click "Album" or "Artist" on the Local Files pag...
2016-11-22 3:21:54 AM
2016-12-07 2:38:36 PM
user-removed
Not applicable
576 Views
5 replies
0 likes
Mac

576 Views
5 replies
0 likes

Playlist/Songs stop playing

I've been experiencing this issue for the past hours: either while a song is playing or at the end of the song before the new one starts (while I'm listening to a playlist), the music stops on its own, and the weird thing is that there are strange be...

EmanuelaB
Casual Listener
I've been experiencing this issue for the past hours: either while a song is playing or at the end of the song before the new one starts (while I'm listening to a playlist), the music stops on its ow...
2016-11-17 4:24:07 PM
2016-12-07 2:14:19 PM
Melody
Spotify
534 Views
6 replies
1 likes
Android

534 Views
6 replies
1 likes

Trouble with logitech squeezebox spotify login with facebook account.

I have bought a logitech squeezebox radio, and I tried to use spotify on it. Im using the facebook account to login to it. I have tried using this page: https://support.spotify.com/us/learn-more/faq/#!/article/connect-devices to get a new username an...

Arild86
Regular
I have bought a logitech squeezebox radio, and I tried to use spotify on it. Im using the facebook account to login to it. I have tried using this page: https://support.spotify.com/us/learn-...
2013-05-22 11:08:57 PM
2016-12-07 10:37:21 AM
scartsjer
Casual Listener
5624 Views
14 replies
0 likes

5624 Views
14 replies
0 likes

Premium te weinig maanden gekregen.

In December was er een actie van spotify waarbij je bij 1 maand premium (10,-) 3 maanden lang premium zou krijgen. Ik heb 10 december mijn spotify premium aangesloten voor 10,- en zag daarna bij mijn accountgegevens dat mijn premium maar tot 10 janua...

Staceyboonstopp
Newbie
In December was er een actie van spotify waarbij je bij 1 maand premium (10,-) 3 maanden lang premium zou krijgen. Ik heb 10 december mijn spotify premium aangesloten voor 10,- en zag daarna bij mijn...
2016-01-05 9:30:13 PM
2016-12-06 11:54:11 PM
Deuxxmille
Newbie
359 Views
2 replies
0 likes
Other

359 Views
2 replies
0 likes

Happy Holiday genre missing on Web Player

The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find it (see attached screenshot). Thanks

musikfan
Casual Listener
The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find i...
2016-12-06 9:46:11 PM
199 Views
0 replies
0 likes
Web Player

199 Views
0 replies
0 likes

Blackberry

I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Blackberry AppWorld. Any idea where I can find it again?...

RAwrey
Casual Listener
I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Black...
2016-12-06 8:39:50 PM
439 Views
0 replies
1 likes
BB10

439 Views
0 replies
1 likes

iphone/ipod app crashes

App crashes on latest iOS version (as of 9 November 2016).

mariatortilla
Music Fan
App crashes on latest iOS version (as of 9 November 2016).
2016-11-09 12:46:58 AM
2016-12-06 6:58:51 PM
user-removed
Not applicable
600 Views
11 replies
0 likes
Mac

600 Views
11 replies
0 likes

offline

Same problem as others but no reasonable solution. Constantly Spotify tells me I'm offline when I clearly have an internet signal. Yes you can log out, or close the app, or go to settings and turn offline on and off again but its ridiculous how often...

jfk3019
Regular
Same problem as others but no reasonable solution. Constantly Spotify tells me I'm offline when I clearly have an internet signal. Yes you can log out, or close the app, or go to settings and turn of...
2016-10-28 11:32:29 PM
2016-12-06 5:29:12 PM
user-removed
Not applicable
971 Views
9 replies
0 likes
Windows Phone

971 Views
9 replies
0 likes

Spotify Premium not working on Wifi - Andoroid or iOS etc...

We recently went to Spotify Premium and Spotify seems to launch but gets into the launch screen and then drops out. THis mostly occurs using mobile devices on our WiFi. Spotify works OK if we go strickly to cellular connectivity and drops out when we...

haller88
Casual Listener
We recently went to Spotify Premium and Spotify seems to launch but gets into the launch screen and then drops out. THis mostly occurs using mobile devices on our WiFi. Spotify works OK if we go stri...
2016-11-20 5:57:19 AM
2016-12-06 3:59:48 PM
user-removed
Not applicable
551 Views
5 replies
0 likes

551 Views
5 replies
0 likes

Marantz M-CR610 Won't Connect (06.12.2016)

Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other devices (iOS app, desktop). Are there any known issues...

ericodsf
Newbie
Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other dev...
2016-12-06 12:35:03 PM
609 Views
0 replies
0 likes
Login

609 Views
0 replies
0 likes

Play Button on Album in Artist View behaves wrong

Hi, this might be bug When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played.If i have shuffle activated, for me it would be logical to shuffle through the songs of that parti...

jobinoy
Newbie
Hi, this might be bug When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played. If i have shuffle activated, fo...
2016-12-06 9:42:27 AM
268 Views
0 replies
0 likes
Web Player
Windows

268 Views
0 replies
0 likes

Superuser Contribution Spotify on Windows 10 Phone

Hi, I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow, so while it’s playing it will stop and i have to go into th...

jcplayer
Regular
Hi, I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow,...
2016-09-18 12:29:38 AM
2016-12-06 5:00:43 AM
jcplayer
Regular
1122 Views
10 replies
1 likes

1122 Views
10 replies
1 likes

Solved!! Missing songs in ESM - Electronic Study Music playlist

Playlist name: ESM - Electronic Study MusicCreated by : SpotifyProblem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlist has gone missing. From 50 to 60+ tracks and now left only 12 in...

goatfather66
Casual Listener
Playlist name: ESM - Electronic Study Music Created by : Spotify Problem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlis...
2016-06-30 8:18:51 AM
2016-12-06 4:49:19 AM
Ntj1023
Casual Listener
2023 Views
17 replies
6 likes
music

2023 Views
17 replies
6 likes

Is there any way to get this updated?

I want the picture for my Discover Weekly to change, but i cant find out how to change it. Its not my current profile picture anymore. I just dont want to see that picture anymore, it physically hurts me.

CurriePowder
Newbie
I want the picture for my Discover Weekly to change, but i cant find out how to change it. Its not my current profile picture anymore. I just dont want to see that picture anymore, it physicall...
2016-12-05 1:51:13 AM
2016-12-06 3:19:59 AM
kbrooksc
Community Legend
355 Views
2 replies
0 likes

355 Views
2 replies
0 likes

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