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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1392 Views
  • 13 replies
  • 4 likes
  • Other
  • 1392 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17523 Views
  • 8 replies
  • 1 likes
  • Other
  • 17523 Views
  • 8 replies
  • 1 likes

Missing Music?

"Behind Enemy Lines" by Demi Lovato from her first album "Don't Forget" is missing. Any reason why?

  • Newbie
  • "Behind Enemy Lines" by Demi Lovato from her first album "Don't Forget" is missing. Any reason why?
  • adriank1410
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 415 Views
  • 1 replies
  • 0 likes

Wrong Information track

Recently it came out my track on spotify.The problem is that there isn't written my artist name, but that of another, similar to my name. How can I fix?

  • Newbie
  • Recently it came out my track on spotify. The problem is that there isn't written my artist name, but that of another, similar to my name.   How can I fix?
  • adriank1410
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • Other
  • 207 Views
  • 1 replies
  • 0 likes

Spotify is constantly skipping to the point where it is physically not usable

Hi, I have had spotify since its inception under various accounts and user names. I have never had an issue with the service and i love the GUI until recently. Over the past 3 months i have had significant issues with Spotify with regards to being ab...

  • Casual Listener
  • Hi,   I have had spotify since its inception under various accounts and user names. I have never had an issue with the service and i love the GUI until recently. Over the past 3 months i have ...
  • 325 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 325 Views
  • 0 replies
  • 0 likes

Windows Phone 8.1: Spotify Is Offline

Spotify will not recognise that I am, indeed, connected to reliable internet source. I am really mad because I do not know the reason why it will not take itself out of 'offline mode.' Please help me.

  • Newbie
  • Spotify will not recognise that I am, indeed, connected to reliable internet source.   I am really mad because I do not know the reason why it will not take itself out of 'offline mode.' &nbs...
  • satu1
  • Newbie
  • 285 Views
  • 1 replies
  • 0 likes
  • Other
    WP 8
  • 285 Views
  • 1 replies
  • 0 likes

Descargar playlist

HolaQuiero descargar mis listas y cuando presionó el botón de descarga no me lo permite, que puedo hacer? Tengo una cuenta premiunPor otro lado, en que parte puedo leer si me responden este Post?Gracias

  • Casual Listener
  • Hola Quiero descargar mis listas y cuando presionó el botón de descarga no me lo permite, que puedo hacer? Tengo una cuenta premiun Por otro lado, en que parte puedo leer si me responden este Post?...
  • OviiiOne
  • Community Legend
  • 878 Views
  • 1 replies
  • 0 likes
  • Sony
  • 878 Views
  • 1 replies
  • 0 likes

Starred playlist won't update

Hey there; I'm using Spotify now since a while and have starred a couple of hundreds of tracks at that time. I've discovered that at some point Spotify automatically generated a playlist called "Starred" containing all these tracks I've starred. Awes...

  • Casual Listener
  • Hey there; I'm using Spotify now since a while and have starred a couple of hundreds of tracks at that time. I've discovered that at some point Spotify automatically generated a playlist called "Star...
  • usdy
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 399 Views
  • 2 replies
  • 0 likes

Song Suddenly Won't Play After Previous Plays

I am having a strange problem where a song that I was listening to a few times this afternoon suddenly won't play. I can't play it on the desktop app, the mobile app, or the web app. However, I shared a link to my friend with the song earlier today a...

  • Regular
  • I am having a strange problem where a song that I was listening to a few times this afternoon suddenly won't play. I can't play it on the desktop app, the mobile app, or the web app. However, I share...
  • 279 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 279 Views
  • 0 replies
  • 1 likes

[PS4] Playlist Problems

I use Spotify on my PS4 while playing games and to just mellow out. Recently I've noticed that's it skips certain songs in my "Recently Saved" playlist for no apparent reason at all. Sometimes it skips a single song and other times it skips upwards o...

  • Casual Listener
  • I use Spotify on my PS4 while playing games and to just mellow out. Recently I've noticed that's it skips certain songs in my "Recently Saved" playlist for no apparent reason at all. Sometimes it ski...
  • Resurrected01
  • Casual Listener
  • 452 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 452 Views
  • 1 replies
  • 0 likes

about music quality and windows mobile

I did not notice that by default the quality of them music is normal, even as a premium user. So I downloaded many music as normal and now I changed the quality to extreme but seems that anything changed.I switched the button of some playlist to "no ...

  • Newbie
  • I did not notice that by default the quality of them music is normal, even as a premium user. So I downloaded many music as normal and now I changed the quality to extreme but seems that anything cha...
  • 214 Views
  • 0 replies
  • 0 likes
  • Other
  • 214 Views
  • 0 replies
  • 0 likes

error/failed to load

Hi all, please advise on the issue.Can't access my discover tab this week, see the message "Error. Failed to load"Tried to log out and in again, cleaned cookies, restarted browser - nothing helps.The "Discover" doesn't load nor from web neither from ...

  • Newbie
  • Hi all, please advise on the issue. Can't access my discover tab this week, see the message "Error. Failed to load" Tried to log out and in again, cleaned cookies, restarted browser - nothing helps...
  • user-removed
  • Not applicable
  • 1541 Views
  • 11 replies
  • 2 likes
  • Connect
    music
  • 1541 Views
  • 11 replies
  • 2 likes

Superuser Contribution Windows Phone app freezes constantly

Hello. I am using spotify on a regular basis, however the last couple of days it does not seem to work at all on my phone, which is very inconvenient as I cant run around with my tablet/laptop. So here is whats happening: Every time I click on a song...

  • Casual Listener
  • Hello.   I am using spotify on a regular basis, however the last couple of days it does not seem to work at all on my phone, which is very inconvenient as I cant run around with my tablet/lapt...
  • Anyk17
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Other
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dissapearing albums in offline mode on WP Spotify v5.2.4.0

Hello,since update to 5.2.4.0 which added multilanguage support, shat is cool, is there serious bug. When I play downloaded album in offline mode, everything works. But when I stop it, do something else and then I want to continue, all albums, song a...

  • Newbie
  • Hello, since update to 5.2.4.0 which added multilanguage support, shat is cool, is there serious bug. When I play downloaded album in offline mode, everything works. But when I stop it, do something...
  • Anyk17
  • Spotify Star
  • 337 Views
  • 1 replies
  • 1 likes
  • 337 Views
  • 1 replies
  • 1 likes

Andy James discography issue

I'm posting this as I noticed there are 2 "Andy James" that have their work mixedOne is a metal guitarist (his official site in case anyone is interested) and the other one is a DJ or something (I could not find much informations about him due to his...

  • Regular
  • I'm posting this as I noticed there are 2 "Andy James" that have their work mixed One is a metal guitarist (his official site in case anyone is interested) and the other one...
  • Guzzo95
  • Regular
  • 351 Views
  • 1 replies
  • 0 likes
  • music
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Phone 10 - free up phone storage with offline lists doesn't work

My WP10 (Lumia 950) is showing me that Spotify uses 18GB of disc space, so I unchecked some big offline lists with about 1000 songs in highest quality to free up some space. However, even after restarting the phone it still shows the 18GB. Anything e...

  • Regular
  • My WP10 (Lumia 950) is showing me that Spotify uses 18GB of disc space, so I unchecked some big offline lists with about 1000 songs in highest quality to free up some space. However, even after resta...
  • Anyk17
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommending new songs

I listen to songs I've added to my lists. I frequently scroll to the bottom of the "My Songs" section to see what recommendations are made. While I'm listening, I'd like to have an audible indicator ("recommended") and then a recommended song inserte...

  • Newbie
  • I listen to songs I've added to my lists. I frequently scroll to the bottom of the "My Songs" section to see what recommendations are made. While I'm listening, I'd like to have an audible indicator ...
  • Anyk17
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! My Discover Weekly is stuck on Loading.

As the title says, my Discover Weekly has been stuck on loading for a good month now. Previously, it was stuck as a March playlist. My phone got a new version, while my desktop stayed the same... then my phone got stuck as an old version, has now cha...

  • Casual Listener
  • As the title says, my Discover Weekly has been stuck on loading for a good month now. Previously, it was stuck as a March playlist. My phone got a new version, while my desktop stayed the same... the...
  • ajmoore
  • Casual Listener
  • 1170 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 1170 Views
  • 3 replies
  • 0 likes

[WP8/W10M] Using more data than it should when music quality is set to Normal

Hello,I'm with Videotron in Canada and I have the unlimited music streaming feature, but it doesn't seem to be working with spotify (works with Groove/Xbox music though). I am using a Windows Mobile 10 phone, although I had the same problem with my W...

  • Casual Listener
  • Hello, I'm with Videotron in Canada and I have the unlimited music streaming feature, but it doesn't seem to be working with spotify (works with Groove/Xbox music though). I am using a Windows ...
  • comebackkid777
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 509 Views
  • 2 replies
  • 0 likes

Spotify app for Windows Phone aka Lumia

Hi guys! I already have started a topic about this issue, it was solved, but the same problem is back. The Spotify app keep on loading screen, what never ends. The songs cannot be played, and there are a lack of response on menu display. Its not poss...

  • Casual Listener
  • Hi guys! I already have started a topic about this issue, it was solved, but the same problem is back. The Spotify app keep on loading screen, what never ends. The songs cannot be played, and there a...
  • user-removed
  • Not applicable
  • 746 Views
  • 1 replies
  • 0 likes
  • Other
  • 746 Views
  • 1 replies
  • 0 likes

Endless radio loading

Hello, Every time I try to listen to the radio or even open the radio pane on the web page, it never stops loading and doesnt allow me to click on anything, seen here.Any idea how to fix this? It's done it ever since I opened the account. Thanks,Ben....

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  • Regular
  • Hello,   Every time I try to listen to the radio or even open the radio pane on the web page, it never stops loading and doesnt allow me to click on anything, seen here. Any idea how to f...
  • benny1215
  • Regular
  • 479 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 479 Views
  • 4 replies
  • 0 likes

PS4 App Problems, choppy playback, slow spotify connect

Hi, I've been a premium subscriber to spotify for about 2 years now, and never had a problem with the desktop and mobile apps, i use both every day, i also use the PS4 app. Which has been fine since i started using it a few months ago, but the past w...

  • Casual Listener
  • Hi,   I've been a premium subscriber to spotify for about 2 years now, and never had a problem with the desktop and mobile apps, i use both every day, i also use the PS4 app. Which has been fi...
  • Beneboy118
  • Newbie
  • 1678 Views
  • 1 replies
  • 2 likes
  • Connect
    Other
  • 1678 Views
  • 1 replies
  • 2 likes