Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15219 Views
  • 8 replies
  • 1 likes
  • Other
  • 15219 Views
  • 8 replies
  • 1 likes

Help With Spotify Web Player

My Spotify web player is playing the wrong songs. It seems to be stuck in a glitch that i dont know how to fix. I've tried deleting my cookies but it didn't do any good. its playing lets go by calvin harris but it should be playing roses by the chain...

Capture.PNG
  • Newbie
  • My Spotify web player is playing the wrong songs. It seems to be stuck in a glitch that i dont know how to fix. I've tried deleting my cookies but it didn't do any good. its playing lets go by calvin...
  • 228 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 228 Views
  • 0 replies
  • 1 likes

I can't listen a exist Album

Hey. Why i can't listen Albums that are aviable on Spotify but I can't find them?All my friends got this album but I can't find it on my Spotify Premium Account pls help me

  • Newbie
  • Hey. Why i can't listen Albums that are aviable on Spotify but I can't find them? All my friends got this album but I can't find it on my Spotify Premium Account pls help me
  • Juanandresopazo
  • Casual Listener
  • 234 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 234 Views
  • 3 replies
  • 0 likes

Smart TV

Just this week Spotify hasn't been working on my tv. I've got a Samsung Smart TV. Any help with this issue? The app will open but only to a logo screen. Thanks in advance.

  • Newbie
  • Just this week Spotify hasn't been working on my tv. I've got a Samsung Smart TV. Any help with this issue? The app will open but only to a logo screen. Thanks in advance.
  • 142 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 142 Views
  • 0 replies
  • 0 likes

Songs won't play from collection

So for a few days now on the webplayer I haven't been able to play any songs from my collection (https://play.spotify.com/collection/songs) I press the play button and simply nothing happens. Also if I try going to an artist's personal page and I hav...

  • Newbie
  • So for a few days now on the webplayer I haven't been able to play any songs from my collection (https://play.spotify.com/collection/songs) I press the play button and simply nothing happens.  ...
  • 311 Views
  • 0 replies
  • 2 likes
  • Web Player
    Windows
  • 311 Views
  • 0 replies
  • 2 likes

[WP 8.1] Spotify very unstable, recently started crashing on startup.

Phone: NOKIA Lumia 625Version: Windows Phone 8.1 UpdateSpotify version: Newest (as of April 21st, 2015)Free space on the phone: ~3.5GB So there's a bunch of issues with the app. It's been randomly stopping playback every 5-10 minutes on a random whim...

  • Visitor
  • Phone: NOKIA Lumia 625 Version: Windows Phone 8.1 Update Spotify version: Newest (as of April 21st, 2015) Free space on the phone: ~3.5GB   So there's a bunch of issues with the app. I...
  • johnjupp
  • Newbie
  • 1866 Views
  • 10 replies
  • 15 likes
  • WP 8
  • 1866 Views
  • 10 replies
  • 15 likes

Lost all my saved music

Hi, im not sure if anyone would be able to help me. All of the music that i have saved to my library NOT to playlists, but my songs section, have been removed.I didn't remove any of these songs. I was just wondering if there was a way someone would b...

  • Newbie
  • Hi, im not sure if anyone would be able to help me.   All of the music that i have saved to my library NOT to playlists, but my songs section, have been removed. I didn't remove any of these ...
  • 175 Views
  • 0 replies
  • 0 likes
  • Other
  • 175 Views
  • 0 replies
  • 0 likes

Spotify do not support Windows Phone anymore

Hello,I just received message that Spotify has no plans to support Windows Phone in a future. You can download application and use it, but they are not fixing bugs like constant crashing, lags, offline songs unsync and hangs on loading screen.If you ...

  • Music Fan
  • Hello, I just received message that Spotify has no plans to support Windows Phone in a future. You can download application and use it, but they are not fixing bugs like constant crashing, lags, off...
  • turbut
  • Music Fan
  • 470 Views
  • 4 replies
  • 3 likes
  • WP 8
  • 470 Views
  • 4 replies
  • 3 likes

Others connected to my Sony speaker via Spotify Connect

Hi, I have a Sony SRS-X77 which works really well with Spotify and all, but there is a nuisance when it comes to Spotify Connect. Others can choose to play music on my speaker via Spotify Connect, even though they are not connected to the same networ...

  • Newbie
  • Hi,   I have a Sony SRS-X77 which works really well with Spotify and all, but there is a nuisance when it comes to Spotify Connect. Others can choose to play music on my speaker via Spotify Co...
  • 343 Views
  • 0 replies
  • 0 likes
  • Connect
  • 343 Views
  • 0 replies
  • 0 likes

Web Player Not Working

Hey there, My web player's refusing to play any of my favourited tracks and a majority of the playlists. It'll highlight green but nothing will happen. I've tried restarting internet, changing computers, trying different browsers, pretty much everyth...

  • Casual Listener
  • Hey there,   My web player's refusing to play any of my favourited tracks and a majority of the playlists. It'll highlight green but nothing will happen. I've tried restarting internet, changi...
  • trevorjones81
  • Music Fan
  • 434 Views
  • 3 replies
  • 1 likes
  • Web Player
  • 434 Views
  • 3 replies
  • 1 likes

Music not playing in Web Player at all

Hi, Every time I click on a song in Web Player it absolutely refuses to play. I've refreshed several times but the problem still persists. I'm using Win 10 and Firefox. Any help appreciated.

  • Regular
  • Hi,   Every time I click on a song in Web Player it absolutely refuses to play. I've refreshed several times but the problem still persists. I'm using Win 10 and Firefox.   Any help app...
  • 239 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 239 Views
  • 0 replies
  • 0 likes

Playlist

on my PC runs through the Playlist. If i be run my Playlist via W-Lan to BOSE SoundTouch 20 skripped sone titles. Why? wenn ich meine Playliste über den PC laufen lasse ( nicht offline) läuft die liste ohne Probl. durch. Sobalt ich aber über W-Lan me...

  • Newbie
  • on my  PC runs through the Playlist. If i be run  my Playlist  via W-Lan  to BOSE  SoundTouch 20  skripped  sone  titles. Why?   wenn ich meine Playlist...
  • theresa2001
  • Newbie
  • 218 Views
  • 1 replies
  • 0 likes
  • Other
  • 218 Views
  • 1 replies
  • 0 likes

Songs no longer play from a certain playlist

I had a premium subscription up until a few days ago, and the moment it ran out, a playlist I made during that subscription just stopped working completely. Any time I try to play any song included in that playlist, it just immediately shows a small ...

  • Newbie
  • I had a premium subscription up until a few days ago, and the moment it ran out, a playlist I made during that subscription just stopped working completely. Any time I try to play any song included i...
  • the_ron_abides
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • music
  • 313 Views
  • 2 replies
  • 0 likes

Spotify Connect problem YAMAHA RN 500

I have a YAMAHA RN 500 stereo receiver since 08-2015. The device provides the Spotify Connect feature that I have been used without any problems. Since last week does not work anymore. The device can not connect, even though it is available on my iPh...

  • Casual Listener
  • I have a YAMAHA RN 500 stereo receiver since 08-2015.   The device provides the Spotify Connect feature that I have been used without any problems. Since last week does not work anymore. The d...
  • Miklo_79
  • Casual Listener
  • 1267 Views
  • 4 replies
  • 0 likes
  • Connect
  • 1267 Views
  • 4 replies
  • 0 likes

downloadlink symbian

hello everybody.It isn't possible anymore to download spotify for symbian on the website.Does anybody have me a link for the latest version(s60v3/v5)?I didn't found a working file so far.I'm happy for every help!Sorry for my english^^

  • Visitor
  • hello everybody. It isn't possible anymore to download spotify for symbian on the website. Does anybody have me a link for the latest version(s60v3/v5)? I didn't found a working file so far....
  • 437 Views
  • 0 replies
  • 0 likes
  • Symbian
  • 437 Views
  • 0 replies
  • 0 likes

Angry Anderson

Hi everyoneJust a quick question...seems that Angry Anderson "Suddenly" from the album Beats from a single drum isn't on Spotify, anyone have any ideas why? Or have I just searched wrong and missed it?Any help would be greatly appreciatedCheers in ad...

  • Newbie
  • Hi everyone Just a quick question...seems that Angry Anderson "Suddenly" from the album Beats from a single drum isn't on Spotify, anyone have any ideas why? Or have I just searched wrong and miss...
  • Bittencourt
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • music
  • 195 Views
  • 1 replies
  • 0 likes

Windows Phone 8/10 UPDATE - It's about darn time

I see many people speaking of this problem, so it wouldn't hurt to remind Spotify about this. Again. Especially when two weeks ago they officially cut the support for Symbian, Blackberry etc. If they included WP in this, I would actually have nothing...

  • Regular
  • I see many people speaking of this problem, so it wouldn't hurt to remind Spotify about this. Again.   Especially when two weeks ago they officially cut the support for Symbian, Blackberry etc...
  • zapach_starca
  • Regular
  • 825 Views
  • 5 replies
  • 11 likes
  • WP 8
  • 825 Views
  • 5 replies
  • 11 likes

Spotify Connect not playing music on Gramofon since some days

Hi guys,i have issues with Spotify Connect on my Gramofon device. Since some days, the Gramofon still shows up as a target for Connect, but when choosing it to play the icon turns green, starts blinking and then turns gray again. No music is played o...

  • Newbie
  • Hi guys, i have issues with Spotify Connect on my Gramofon device. Since some days, the Gramofon still shows up as a target for Connect, but when choosing it to play the icon turns green, start...
  • AndoB
  • Newbie
  • 1159 Views
  • 3 replies
  • 1 likes
  • Connect
  • 1159 Views
  • 3 replies
  • 1 likes

Can't find my playlist.

I try and search for my playlist through my friends Account so I can listen to it without having to log on. But when I search, my account nor my playlist shows up. I do not have premium.

  • Casual Listener
  • I try and search for my playlist through my friends Account so I can listen to it without having to log on.  But when I search, my account nor my playlist shows up. I do not have premium.
  • osornios
  • Spotify Star
  • 403 Views
  • 3 replies
  • 0 likes
  • Other
  • 403 Views
  • 3 replies
  • 0 likes

Windows phone support ends!

A big company like Spotify cannot maintain a windows phone app?!Screw them! I am cancelling my membership!

  • Casual Listener
  • A big company like Spotify cannot maintain a windows phone app?! Screw them! I am cancelling my membership!
  • EricDebenham
  • Casual Listener
  • 417 Views
  • 3 replies
  • 3 likes
  • WP 8
  • 417 Views
  • 3 replies
  • 3 likes

Tivo and Spotify Audio

Hi - Just got a Tivo Roamio Pro and have it hooked via Digital Optical Audio Cable to my Onkyo Audio Receiver. Everything plays fine until I try the Spotify App. No sound unless I switch the audio setting on the Tivo from "Use Dolby Audio" to "PCM on...

  • Regular
  • Hi - Just got a Tivo Roamio Pro and have it hooked via Digital Optical Audio Cable to my Onkyo Audio Receiver.  Everything plays fine until I try the Spotify App.  No sound unless I switch ...
  • lielsner
  • Regular
  • 643 Views
  • 4 replies
  • 1 likes
  • Other
  • 643 Views
  • 4 replies
  • 1 likes