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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6687 Views
  • 47 replies
  • 6 likes
  • Other
  • 6687 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19023 Views
  • 9 replies
  • 2 likes
  • Other
  • 19023 Views
  • 9 replies
  • 2 likes

Unable to Play Any Songs

Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it would if I would play a song, but then it immediately...

  • Newbie
  • Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it wo...
  • Nico
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Browse

My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here".What should I do? Windows Phone

  • Casual Listener
  • My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here". What should I do?   Windows Phone
  • Catee
  • Community Legend
  • 2394 Views
  • 4 replies
  • 0 likes
  • 2394 Views
  • 4 replies
  • 0 likes

Unable to cast after Spotify update

Spotify updated last night, and this morning, I am unable to cast Spotify to either Google home or Chromecast. Google home informs me that I need to upgrade to premium, but I have confirmed that my subscription is current. If I try to cast from my Ne...

  • Visitor
  • Spotify updated last night, and this morning, I am unable to cast Spotify to either Google home or Chromecast. Google home informs me that I need to upgrade to premium, but I have confirmed that my s...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Not a Single Song Will Play on my Desktop

No songs will play. AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not matter which song I want to listen to. It happens with songs...

  • Newbie
  • No songs will play.  AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not mat...
  • katylybr
  • Newbie
  • 822 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 822 Views
  • 3 replies
  • 1 likes

Web Player on Chome - 504 error

Hi everyone, I have been using Spotify Web player on my work laptop for a while, but for the past three weeks it has been showing a "504 error". I've had a look at previous threads about this, and the general advice is to clear all caches/cookies and...

  • Casual Listener
  • Hi everyone,   I have been using Spotify Web player on my work laptop for a while, but for the past three weeks it has been showing a "504 error".   I've had a look at previous threads ...
  • emarquez
  • Newbie
  • 1044 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 1044 Views
  • 5 replies
  • 0 likes

Superuser Contribution Radio Button on Web Viewer

Where did the Radio button as described here: https://support.spotify.com/us/using_spotify/search_play/spotify-radio/go on the web browser player? You can see it missing on the attached screenshot.

  • Casual Listener
  • Where did the Radio button as described here: https://support.spotify.com/us/using_spotify/search_play/spotify-radio/ go on the web browser player?   You can see it missing on the attached sc...
  • jason_isherwood
  • Casual Listener
  • 577 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 577 Views
  • 3 replies
  • 0 likes

Stuck on repeat.

I try clicking it to turn it off but it won't. What should I do

  • Newbie
  • I try clicking it to turn it off but it won't. What should I do
  • Melody
  • Spotify
  • 952 Views
  • 2 replies
  • 0 likes
  • 952 Views
  • 2 replies
  • 0 likes

Albums and songs missing in search but available through playlist

Hi, I'm having an issue here.Sometimes I make a search for a specific song that I have in one of my playlists and it does not appear. For example, the song 'Hit that' by 'The Offspring'.It play fine through the playlist, but if I make a search for th...

  • Casual Listener
  • Hi, I'm having an issue here. Sometimes I make a search for a specific song that I have in one of my playlists and it does not appear.   For example, the song 'Hit that' by 'The Offspring'. ...
  • Melody
  • Spotify
  • 810 Views
  • 2 replies
  • 0 likes
  • missing album
    search bug
    search problem
  • 810 Views
  • 2 replies
  • 0 likes

Premium skipping and pausing on its own on iPhone 6 and iPhone 5

For the past few weeks I've been experiencing very poor music quality on my premium subscription on both my iPhone 5 and 6. When I am connected to wifi and when using my data, the music skips and pauses on it's own. I am considering cancelling my sub...

  • Newbie
  • For the past few weeks I've been experiencing very poor music quality on my premium subscription on both my iPhone 5 and 6. When I am connected to wifi and when using my data, the music skips and pau...
  • Melody
  • Spotify
  • 625 Views
  • 3 replies
  • 0 likes
  • iphone
    Windows Phone
  • 625 Views
  • 3 replies
  • 0 likes

Spotify immediately crashes

HiMy Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this?I have the most descent iOS and the updated app.

  • Newbie
  • Hi My Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this? I have the most descent iOS and...
  • Melody
  • Spotify
  • 735 Views
  • 1 replies
  • 0 likes
  • iphone
    Mobile
  • 735 Views
  • 1 replies
  • 0 likes

Play.spotify keeps redirecting me to open.spotify

When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cookies and cache both on firefox and chrome and it sti...

  • Casual Listener
  • When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cook...
  • Melody
  • Spotify
  • 815 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 815 Views
  • 1 replies
  • 1 likes

Can't Post to Followers

Hello there, Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in.The option is "greyed out" and I can't select it.

  • Casual Listener
  • Hello there,   Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in. The option is "greyed out" and I ca...
  • Melody
  • Spotify
  • 591 Views
  • 1 replies
  • 0 likes
  • post
    posting
    repost
    sharing
  • 591 Views
  • 1 replies
  • 0 likes

Vizio Smart TV Corrupted Streaming

We recently purchased a new Vizio 65" Smart TV (Model D65u-D2). The Spotify app on our previous Vizio Smart TV (a 40" model) worked fine, but this one has two issues: 1) It will almost always cut off the first half-second or so of each song. Doesn't ...

  • Music Fan
  • We recently purchased a new Vizio 65" Smart TV (Model D65u-D2). The Spotify app on our previous Vizio Smart TV (a 40" model) worked fine, but this one has two issues:   1) It will almost alway...
  • 675 Views
  • 0 replies
  • 0 likes
  • Other
  • 675 Views
  • 0 replies
  • 0 likes

Spotify Won't Play ANY music

Hi all! I'm getting very frustrated. I can't get spotify to play _anything_ on my desktop. No local files, or spotify music files. so far I have tried:1. Clearing the 'spotify' folder in Appdata2. Reinstalled Spotify3. Reinstalled quicktime4. Cleared...

  • Casual Listener
  • Hi all!   I'm getting very frustrated. I can't get spotify to play _anything_ on my desktop. No local files, or spotify music files.  so far I have tried: 1. Clearing the 'spotify' fold...
  • Melody
  • Spotify
  • 1456 Views
  • 5 replies
  • 0 likes
  • Desktop
    Windows
  • 1456 Views
  • 5 replies
  • 0 likes

Import playlist from ITunes

So I subscribe to Premium today to move away from Itunes and although I follow Spotify's instructions on how to "easily" import playlist from Itunes, it does not work. Then I read this has been an issue for over a year now....is this true or am I mis...

  • Casual Listener
  • So I subscribe to Premium today to move away from Itunes and although I follow Spotify's instructions on how to "easily" import playlist from Itunes, it does not work. Then I read this has been an is...
  • Melody
  • Spotify
  • 762 Views
  • 4 replies
  • 0 likes
  • 762 Views
  • 4 replies
  • 0 likes

Chrome Crash after open Native Spotify App (win7)

why my chrome always crash, even i force-closed it using task manager.uninstall > download fresh setup still same..Thank you...

  • Newbie
  • why my chrome always crash, even i force-closed it using task manager. uninstall > download fresh setup still same.. Thank you...
  • Melody
  • Spotify
  • 362 Views
  • 2 replies
  • 0 likes
  • Desktop
    Windows
  • 362 Views
  • 2 replies
  • 0 likes

Keep getting a message that I cannot play songs

I'm at work and listening to an album (on computer). Suddenly stops and I am told "Song is not available. If you have the file on your computer you can import it" It was just working a few minutes ago. I 'saved' the album but nothing changes. And, ap...

  • Newbie
  • I'm at work and listening to an album (on computer). Suddenly stops and I am told "Song is not available. If you have the file on your computer you can import it"   It was just working a few m...
  • Melody
  • Spotify
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Necesito ayuda urgente

Siempre que abro spotify en mi celular o computadora se desconecta mi Internet y vuelve a cada rato y sólo me pasa cuando abro el programa y cuando lo cierro vuelve a la normalidad todo porfavor si me solucionan esto se los agradezco

  • Newbie
  • Siempre que abro spotify en mi celular o computadora se desconecta mi Internet y vuelve a cada rato y sólo me pasa cuando abro el programa y cuando lo cierro vuelve a la normalidad todo porfavor si m...
  • OviiiOne
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Way to prevent duplicates in playlists.

After new update cant find the settings in my Note 4 App and Im paying for the app.

  • Newbie
  • After new update cant find the settings in my Note 4 App and Im paying for the app.
  • Melody
  • Spotify
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Starts and then closes repeatedly

When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 seconds it is open. I have tried restarting it and it ...

  • Newbie
  • When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 sec...
  • Melody
  • Spotify
  • 293 Views
  • 2 replies
  • 0 likes
  • Desktop
    Windows
  • 293 Views
  • 2 replies
  • 0 likes