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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Petra17
  • Casual Listener
  • 9117 Views
  • 66 replies
  • 9 likes
  • Other
  • 9117 Views
  • 66 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19768 Views
  • 9 replies
  • 2 likes
  • Other
  • 19768 Views
  • 9 replies
  • 2 likes

Trouble with logitech squeezebox spotify login with facebook account.

I have bought a logitech squeezebox radio, and I tried to use spotify on it. Im using the facebook account to login to it. I have tried using this page: https://support.spotify.com/us/learn-more/faq/#!/article/connect-devices to get a new username an...

  • Regular
  • I have bought a logitech squeezebox radio, and I tried to use spotify on it. Im using the facebook account to login to it. I have tried using this page: https://support.spotify.com/us/learn-...
  • scartsjer
  • Casual Listener
  • 5656 Views
  • 14 replies
  • 0 likes
  • 5656 Views
  • 14 replies
  • 0 likes

Premium te weinig maanden gekregen.

In December was er een actie van spotify waarbij je bij 1 maand premium (10,-) 3 maanden lang premium zou krijgen. Ik heb 10 december mijn spotify premium aangesloten voor 10,- en zag daarna bij mijn accountgegevens dat mijn premium maar tot 10 janua...

  • Newbie
  • In December was er een actie van spotify waarbij je bij 1 maand premium (10,-) 3 maanden lang premium zou krijgen. Ik heb 10 december mijn spotify premium aangesloten voor 10,- en zag daarna bij mijn...
  • Deuxxmille
  • Newbie
  • 367 Views
  • 2 replies
  • 0 likes
  • Other
  • 367 Views
  • 2 replies
  • 0 likes

Happy Holiday genre missing on Web Player

The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find it (see attached screenshot). Thanks

  • Casual Listener
  • The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find i...
  • 225 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 225 Views
  • 0 replies
  • 0 likes

Blackberry

I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Blackberry AppWorld. Any idea where I can find it again?...

  • Casual Listener
  • I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Black...
  • 467 Views
  • 0 replies
  • 1 likes
  • BB10
  • 467 Views
  • 0 replies
  • 1 likes

iphone/ipod app crashes

App crashes on latest iOS version (as of 9 November 2016). 

  • Music Fan
  • App crashes on latest iOS version (as of 9 November 2016). 
  • user-removed
  • Not applicable
  • 655 Views
  • 11 replies
  • 0 likes
  • Mac
  • 655 Views
  • 11 replies
  • 0 likes

offline

Same problem as others but no reasonable solution. Constantly Spotify tells me I'm offline when I clearly have an internet signal. Yes you can log out, or close the app, or go to settings and turn offline on and off again but its ridiculous how often...

  • Regular
  • Same problem as others but no reasonable solution. Constantly Spotify tells me I'm offline when I clearly have an internet signal. Yes you can log out, or close the app, or go to settings and turn of...
  • user-removed
  • Not applicable
  • 1002 Views
  • 9 replies
  • 0 likes
  • Windows Phone
  • 1002 Views
  • 9 replies
  • 0 likes

Spotify Premium not working on Wifi - Andoroid or iOS etc...

We recently went to Spotify Premium and Spotify seems to launch but gets into the launch screen and then drops out. THis mostly occurs using mobile devices on our WiFi. Spotify works OK if we go strickly to cellular connectivity and drops out when we...

  • Casual Listener
  • We recently went to Spotify Premium and Spotify seems to launch but gets into the launch screen and then drops out. THis mostly occurs using mobile devices on our WiFi. Spotify works OK if we go stri...
  • user-removed
  • Not applicable
  • 580 Views
  • 5 replies
  • 0 likes
  • 580 Views
  • 5 replies
  • 0 likes

Marantz M-CR610 Won't Connect (06.12.2016)

Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other devices (iOS app, desktop). Are there any known issues...

  • Newbie
  • Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other dev...
  • 622 Views
  • 0 replies
  • 0 likes
  • Login
  • 622 Views
  • 0 replies
  • 0 likes

Play Button on Album in Artist View behaves wrong

Hi, this might be bug When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played.If i have shuffle activated, for me it would be logical to shuffle through the songs of that parti...

  • Newbie
  • Hi, this might be bug   When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played. If i have shuffle activated, fo...
  • 279 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify on Windows 10 Phone

Hi, I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow, so while it’s playing it will stop and i have to go into th...

  • Regular
  • Hi,   I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow,...
  • jcplayer
  • Regular
  • 1193 Views
  • 10 replies
  • 1 likes
  • 1193 Views
  • 10 replies
  • 1 likes

Solved!! Missing songs in ESM - Electronic Study Music playlist

Playlist name: ESM - Electronic Study MusicCreated by : SpotifyProblem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlist has gone missing. From 50 to 60+ tracks and now left only 12 in...

  • Casual Listener
  • Playlist name: ESM - Electronic Study Music Created by : Spotify Problem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlis...
  • Ntj1023
  • Casual Listener
  • 2100 Views
  • 17 replies
  • 6 likes
  • music
  • 2100 Views
  • 17 replies
  • 6 likes

Is there any way to get this updated?

I want the picture for my Discover Weekly to change, but i cant find out how to change it. Its not my current profile picture anymore. I just dont want to see that picture anymore, it physically hurts me.

  • Newbie
  • I want the picture for my Discover Weekly to change, but i cant find out how to change it.  Its not my current profile picture anymore. I just dont want to see that picture anymore, it physicall...
  • kbrooksc
  • Community Legend
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Spotify not launcing after Win 10 Mobile Anniversary Update

Hi - I'm getting the message..."errorThe audio could not be started. Please restart the application" when I launch the app on my Lumia 950XL after I upgraded with the Windows 10 Mobile Anniversary update. I've seen others report this on other forums ...

  • Casual Listener
  • Hi - I'm getting the message... "error The audio could not be started. Please restart the application"   when I launch the app on my Lumia 950XL after I upgraded with the Windows 10 Mobile A...
  • trbryant
  • Casual Listener
  • 1005 Views
  • 9 replies
  • 1 likes
  • 1005 Views
  • 9 replies
  • 1 likes

Superuser Contribution Ps4 link trouble

How do you unlink your spotify account on a ps4 that you dont have that way you can link it to a different ps4?

  • Newbie
  • How do you unlink your spotify account on a ps4 that you dont have that way you can link it to a different ps4?
  • Knucklehead66
  • Newbie
  • 505 Views
  • 2 replies
  • 1 likes
  • 505 Views
  • 2 replies
  • 1 likes

Ciao, sono falciani luciano un cantautore di Cesena,Lucio , se volete potrete ascoltare 55 brani

http://open.spotify.com/user/21exihpzzei25x6ssenbveyey/playlist/10uX1Gt82yvezcUZsgGc01https://play.spotify.com/album/5IrVBM6ju0OebW34D7Qero Ciao, sono Lucio e spero Che i miei brani vi piacciano, Sono 55 canzoni una raccolta dei miei 8 album 2009/201...

  • Gig Goer
  • http://open.spotify.com/user/21exihpzzei25x6ssenbveyey/playlist/10uX1Gt82yvezcUZsgGc01https://play.spotify.com/album/5IrVBM6ju0OebW34D7Qero   Ciao, sono Lucio e spero Che i miei brani vi piaccia...
  • 178 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 178 Views
  • 0 replies
  • 0 likes

Update of Spotify for Samsung Smart TV?

Hello there, will there be any updates to the Samsung Smart TV version of Spotify? I would love it to have Connect functionality, so that I could control it from desktop/phone. Also, it's missing the "Browse" screen with all the Genres & Moods lists....

  • Newbie
  • Hello there, will there be any updates to the Samsung Smart TV version of Spotify?   I would love it to have Connect functionality, so that I could control it from desktop/phone. Also, i...
  • hakham
  • Newbie
  • 1696 Views
  • 2 replies
  • 2 likes
  • 1696 Views
  • 2 replies
  • 2 likes

Broadway Category to "Genres & Moods?"

I am wondering if there is any way to recomend or add a new category for the "Genres & Moods" list or any other list of its type. I believe that a Broadway or Musical Theatre category would be very nice as it doesn't really fit into the other areas.

  • Casual Listener
  • I am wondering if there is any way to recomend or add a new category for the "Genres & Moods" list or any other list of its type. I believe that a Broadway or Musical Theatre category would be ve...
  • PotionMaster
  • Casual Listener
  • 419 Views
  • 2 replies
  • 3 likes
  • Other
  • 419 Views
  • 2 replies
  • 3 likes

Google Home - Spotify Playlists

I created a playlist in Spotify. Then said: Play "my list" on Google Home. Google says ok and then plays only the first few bars of each song. What am I doing wrong? Also when I say Ok Google "stop" it only stops for the one song and goes to the next...

  • Newbie
  • I created a playlist in Spotify. Then said: Play "my list" on Google Home. Google says ok and then plays only the first few bars of each song. What am I doing wrong? Also when I say Ok Google "stop" ...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Playlists made public not appearing for followers to access via mobile device

Is this an issue between desktop/mobile or between free and paid accounts, or what? Also, is there a way to get songs from local files(imported from itunes) to appear (and play) in the public playlist that others access? Thanks in advance.springcreek...

  • Music Fan
  • Is this an issue between desktop/mobile or between free and paid accounts, or what?   Also, is there a way to get songs from local files(imported from itunes) to appear (and play) in the public...
  • 300 Views
  • 0 replies
  • 0 likes
  • Other
  • 300 Views
  • 0 replies
  • 0 likes

Song clips on facebook. Count as plays?

Hey!Wasn't totally sure where to post this, hope this is ok.I was wondering. Does playing the 30-second song clips on facebook (song links) count in the amount of plays a track has on spotify? Anyone know?Thanks!

  • Newbie
  • Hey! Wasn't totally sure where to post this, hope this is ok. I was wondering. Does playing the 30-second song clips on facebook (song links) count in the amount of plays a track has on spotify? ...
  • 338 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 338 Views
  • 0 replies
  • 0 likes