Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61497 Views

7 replies

4 likes

  • 61497 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38570 Views

215 replies

19 likes

Other
  • 38570 Views
  • 215 replies
  • 19 likes

Play.spotify keeps redirecting me to open.spotify

When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cookies and cache both on firefox and chrome and it sti...

Casual Listener

When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cook...

Melody

Spotify

958 Views

1 replies

1 likes

Web Player
  • 958 Views
  • 1 replies
  • 1 likes

Spotify installation of all time

Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I've already tried uninstalling and reinstalling the p...

Newbie

Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I'v...

Melody

Spotify

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

ad music cannot be stopped

hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear immediately as the music starts

Casual Listener

hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear  immediately as the music starts    

ashdhsfjh

Casual Listener

602 Views

2 replies

2 likes

  • 602 Views
  • 2 replies
  • 2 likes

Browse

My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here".What should I do? Windows Phone

Casual Listener

My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here". What should I do?   Windows Phone

Catee

Community Legend

2610 Views

4 replies

0 likes

  • 2610 Views
  • 4 replies
  • 0 likes

Ford sync not detecting spotify

After the last spotify update my 2013 Ford Focus no longer detects spotify at all. Help resolving would be appreciated

Newbie

After the last spotify update my 2013 Ford Focus no longer detects spotify at all. Help resolving would be appreciated

FabianS_Bogota

Roadie

542 Views

2 replies

1 likes

  • 542 Views
  • 2 replies
  • 1 likes

Happy Holiday genre missing on Web Player

The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find it (see attached screenshot). Thanks

Casual Listener

The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find i...

303 Views

0 replies

0 likes

Web Player
  • 303 Views
  • 0 replies
  • 0 likes

Song skipping

Hey! So the song Lemme Freak by Lil Dicky skips right at the end of the song. The song doesn't finish, mid sentence in the last chorus it skips to a new song. I've trained deleting and redownloading, shutting down my phone and the app, backing everth...

Casual Listener

Hey! So the song Lemme Freak by Lil Dicky skips right at the end of the song. The song doesn't finish, mid sentence in the last chorus it skips to a new song. I've trained deleting and redownloading,...

FabianS_Bogota

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

NO -Disconnect from Facebook- Button/Ingen -Koppla bort från Facebook- Knapp

I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and enoying! So big company have such a serious proble...

Visitor

I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and...

ErikG

Roadie

301 Views

1 replies

0 likes

Web Player
Windows
  • 301 Views
  • 1 replies
  • 0 likes

Música no coincide con nombre de la canción

Hola, soy usuario premium de SpotifyTengo un problema con el álbum "Strength to Survive" del artista SOJA (Soldiers of Jah Army) en la aplicación para mi telefono Android. Los nombres de las canciones de este álbum, no coinciden con la música que esc...

Newbie

Hola, soy usuario premium de Spotify Tengo un problema con el álbum "Strength to Survive" del artista SOJA (Soldiers of Jah Army) en la aplicación para mi telefono Android. Los nombres de las cancio...

Melody

Spotify

2852 Views

2 replies

0 likes

  • 2852 Views
  • 2 replies
  • 0 likes

Blackberry

I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Blackberry AppWorld. Any idea where I can find it again?...

Casual Listener

I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Black...

647 Views

0 replies

1 likes

BB10
  • 647 Views
  • 0 replies
  • 1 likes

Solved!! Spotify not streaming to sonos

Hi, today I received a mail from Sonos that after upgrading, I should be able to directly stream from my Spotify app to my Sonos. I upgraded both Sonos and Spotify to the most recent versions and authorized the apps to connect. In my Sonos app on IOS...

Casual Listener

Hi, today I received a mail from Sonos that after upgrading, I should be able to directly stream from my Spotify app to my Sonos.   I upgraded both Sonos and Spotify to the most recent version...

Godfried

Casual Listener

1381 Views

3 replies

1 likes

Connect
  • 1381 Views
  • 3 replies
  • 1 likes

New to Premium.

Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?

Regular

Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?

lindaeubanks18

Regular

765 Views

8 replies

0 likes

Other
  • 765 Views
  • 8 replies
  • 0 likes

Continuing Issue: Incorrect Album Year

What I'm posting about is nothing new; this issue was raised as early as 2012 by user incandenza (referring to the broader issue), and as recently as this past Wednesday by user deathdestruct (referring to the Fixx album Reach the Beach (1983)). Is t...

Casual Listener

What I'm posting about is nothing new; this issue was raised as early as 2012 by user incandenza (referring to the broader issue), and as recently as this past Wednesday by user deathdestru...

FabianS_Bogota

Roadie

1031 Views

1 replies

1 likes

1982
capitalism
copyright
Falco
greed
money over artistry
Release date
  • 1031 Views
  • 1 replies
  • 1 likes

Spotify immediately crashes

HiMy Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this?I have the most descent iOS and the updated app.

Newbie

Hi My Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this? I have the most descent iOS and...

Melody

Spotify

878 Views

1 replies

0 likes

iphone
Mobile
  • 878 Views
  • 1 replies
  • 0 likes

Marantz M-CR610 Won't Connect (06.12.2016)

Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other devices (iOS app, desktop). Are there any known issues...

Newbie

Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other dev...

742 Views

0 replies

0 likes

Login
  • 742 Views
  • 0 replies
  • 0 likes

Play Button on Album in Artist View behaves wrong

Hi, this might be bug When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played.If i have shuffle activated, for me it would be logical to shuffle through the songs of that parti...

Newbie

Hi, this might be bug   When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played. If i have shuffle activated, fo...

346 Views

0 replies

0 likes

Web Player
Windows
  • 346 Views
  • 0 replies
  • 0 likes

Can't Post to Followers

Hello there, Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in.The option is "greyed out" and I can't select it.

Casual Listener

Hello there,   Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in. The option is "greyed out" and I ca...

Melody

Spotify

794 Views

1 replies

0 likes

post
posting
repost
sharing
  • 794 Views
  • 1 replies
  • 0 likes

Cant open web player

Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happened. ( my device wont allow me to download the app,...

Newbie

Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happe...

ErikG

Roadie

349 Views

1 replies

0 likes

Web Player
  • 349 Views
  • 1 replies
  • 0 likes

Cannot edit or generate new playlist

Since the recent update on app, I haven't been able to generate new playlist or rename my old playlists either. Help!

Newbie

Since the recent update on app, I haven't been able to generate new playlist or rename my old playlists either. Help!

FabianS_Bogota

Roadie

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes