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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Nickp2300
  • Visitor
  • 12388 Views
  • 82 replies
  • 9 likes
  • Other
  • 12388 Views
  • 82 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20535 Views
  • 9 replies
  • 2 likes
  • Other
  • 20535 Views
  • 9 replies
  • 2 likes

[Desktop] Daily Mix on Desktop

Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play...it will just skip more songs. I have a paid subscri...

  • Casual Listener
  • Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play......
  • Melody
  • Spotify
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Random music playing after ads

Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have any 3rd party software added, only spotify. Please ...

  • Regular
  • Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have ...
  • user-removed
  • Not applicable
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Web View Login screen not opening

Hi Team, i am using nexus 6p wth android 7.0 Nougut and login to spotify from India Working Fine but my friend From USA login on spotify with same device nothing happens even web view login screen not opening. so can you please what is the its loggin...

  • Regular
  • Hi Team,   i am using nexus 6p wth android 7.0 Nougut and login to spotify from India Working Fine but my friend From USA login on spotify with same device nothing happens even web view login ...
  • user-removed
  • Not applicable
  • 1428 Views
  • 8 replies
  • 0 likes
  • 1428 Views
  • 8 replies
  • 0 likes

[Mac] Sorting bugs on Local Files page

Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here. What happens is that when you click "Album" or "Artist" on the Local Files page to sort alphabetically based on these parameters, the sorting ...

Captura de Tela 2016-11-21 às 23.19.57.png Captura de Tela 2016-11-21 às 23.20.09.png
  • Community Legend
  • Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here.  What happens is that when you click "Album" or "Artist" on the Local Files pag...
  • user-removed
  • Not applicable
  • 670 Views
  • 5 replies
  • 0 likes
  • Mac
  • 670 Views
  • 5 replies
  • 0 likes

Playlist/Songs stop playing

I've been experiencing this issue for the past hours: either while a song is playing or at the end of the song before the new one starts (while I'm listening to a playlist), the music stops on its own, and the weird thing is that there are strange be...

  • Casual Listener
  • I've been experiencing this issue for the past hours: either while a song is playing or at the end of the song before the new one starts (while I'm listening to a playlist), the music stops on its ow...
  • Melody
  • Spotify
  • 617 Views
  • 6 replies
  • 1 likes
  • Android
  • 617 Views
  • 6 replies
  • 1 likes

Trouble with logitech squeezebox spotify login with facebook account.

I have bought a logitech squeezebox radio, and I tried to use spotify on it. Im using the facebook account to login to it. I have tried using this page: https://support.spotify.com/us/learn-more/faq/#!/article/connect-devices to get a new username an...

  • Regular
  • I have bought a logitech squeezebox radio, and I tried to use spotify on it. Im using the facebook account to login to it. I have tried using this page: https://support.spotify.com/us/learn-...
  • scartsjer
  • Casual Listener
  • 5666 Views
  • 14 replies
  • 0 likes
  • 5666 Views
  • 14 replies
  • 0 likes

Premium te weinig maanden gekregen.

In December was er een actie van spotify waarbij je bij 1 maand premium (10,-) 3 maanden lang premium zou krijgen. Ik heb 10 december mijn spotify premium aangesloten voor 10,- en zag daarna bij mijn accountgegevens dat mijn premium maar tot 10 janua...

  • Newbie
  • In December was er een actie van spotify waarbij je bij 1 maand premium (10,-) 3 maanden lang premium zou krijgen. Ik heb 10 december mijn spotify premium aangesloten voor 10,- en zag daarna bij mijn...
  • Deuxxmille
  • Newbie
  • 390 Views
  • 2 replies
  • 0 likes
  • Other
  • 390 Views
  • 2 replies
  • 0 likes

Happy Holiday genre missing on Web Player

The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find it (see attached screenshot). Thanks

  • Casual Listener
  • The Happy Holiday genre disappeared when the new version of the web player launched last week. I can see it on my mobile app, but when I log in on my computer to the Web Player, I still cannot find i...
  • 237 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 237 Views
  • 0 replies
  • 0 likes

Blackberry

I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Blackberry AppWorld. Any idea where I can find it again?...

  • Casual Listener
  • I'd previously downloaded the Spotify App onto my BlackBerry Classic via Blackberry World (sometime in 2015). I just got a new Classic and tried to install Spotify again but I cannot find it in Black...
  • 504 Views
  • 0 replies
  • 1 likes
  • BB10
  • 504 Views
  • 0 replies
  • 1 likes

iphone/ipod app crashes

App crashes on latest iOS version (as of 9 November 2016). 

  • Music Fan
  • App crashes on latest iOS version (as of 9 November 2016). 
  • user-removed
  • Not applicable
  • 733 Views
  • 11 replies
  • 0 likes
  • Mac
  • 733 Views
  • 11 replies
  • 0 likes

offline

Same problem as others but no reasonable solution. Constantly Spotify tells me I'm offline when I clearly have an internet signal. Yes you can log out, or close the app, or go to settings and turn offline on and off again but its ridiculous how often...

  • Regular
  • Same problem as others but no reasonable solution. Constantly Spotify tells me I'm offline when I clearly have an internet signal. Yes you can log out, or close the app, or go to settings and turn of...
  • user-removed
  • Not applicable
  • 1075 Views
  • 9 replies
  • 0 likes
  • Windows Phone
  • 1075 Views
  • 9 replies
  • 0 likes

Spotify Premium not working on Wifi - Andoroid or iOS etc...

We recently went to Spotify Premium and Spotify seems to launch but gets into the launch screen and then drops out. THis mostly occurs using mobile devices on our WiFi. Spotify works OK if we go strickly to cellular connectivity and drops out when we...

  • Casual Listener
  • We recently went to Spotify Premium and Spotify seems to launch but gets into the launch screen and then drops out. THis mostly occurs using mobile devices on our WiFi. Spotify works OK if we go stri...
  • user-removed
  • Not applicable
  • 621 Views
  • 5 replies
  • 0 likes
  • 621 Views
  • 5 replies
  • 0 likes

Marantz M-CR610 Won't Connect (06.12.2016)

Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other devices (iOS app, desktop). Are there any known issues...

  • Newbie
  • Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other dev...
  • 651 Views
  • 0 replies
  • 0 likes
  • Login
  • 651 Views
  • 0 replies
  • 0 likes

Play Button on Album in Artist View behaves wrong

Hi, this might be bug When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played.If i have shuffle activated, for me it would be logical to shuffle through the songs of that parti...

  • Newbie
  • Hi, this might be bug   When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played. If i have shuffle activated, fo...
  • 294 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify on Windows 10 Phone

Hi, I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow, so while it’s playing it will stop and i have to go into th...

  • Regular
  • Hi,   I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow,...
  • jcplayer
  • Regular
  • 1262 Views
  • 10 replies
  • 1 likes
  • 1262 Views
  • 10 replies
  • 1 likes

Solved!! Missing songs in ESM - Electronic Study Music playlist

Playlist name: ESM - Electronic Study MusicCreated by : SpotifyProblem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlist has gone missing. From 50 to 60+ tracks and now left only 12 in...

  • Casual Listener
  • Playlist name: ESM - Electronic Study Music Created by : Spotify Problem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlis...
  • Ntj1023
  • Casual Listener
  • 2214 Views
  • 17 replies
  • 6 likes
  • music
  • 2214 Views
  • 17 replies
  • 6 likes

Is there any way to get this updated?

I want the picture for my Discover Weekly to change, but i cant find out how to change it. Its not my current profile picture anymore. I just dont want to see that picture anymore, it physically hurts me.

  • Newbie
  • I want the picture for my Discover Weekly to change, but i cant find out how to change it.  Its not my current profile picture anymore. I just dont want to see that picture anymore, it physicall...
  • kbrooksc
  • Community Legend
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Spotify not launcing after Win 10 Mobile Anniversary Update

Hi - I'm getting the message..."errorThe audio could not be started. Please restart the application" when I launch the app on my Lumia 950XL after I upgraded with the Windows 10 Mobile Anniversary update. I've seen others report this on other forums ...

  • Casual Listener
  • Hi - I'm getting the message... "error The audio could not be started. Please restart the application"   when I launch the app on my Lumia 950XL after I upgraded with the Windows 10 Mobile A...
  • trbryant
  • Casual Listener
  • 1048 Views
  • 9 replies
  • 1 likes
  • 1048 Views
  • 9 replies
  • 1 likes

Superuser Contribution Ps4 link trouble

How do you unlink your spotify account on a ps4 that you dont have that way you can link it to a different ps4?

  • Newbie
  • How do you unlink your spotify account on a ps4 that you dont have that way you can link it to a different ps4?
  • Knucklehead66
  • Newbie
  • 522 Views
  • 2 replies
  • 1 likes
  • 522 Views
  • 2 replies
  • 1 likes

Ciao, sono falciani luciano un cantautore di Cesena,Lucio , se volete potrete ascoltare 55 brani

http://open.spotify.com/user/21exihpzzei25x6ssenbveyey/playlist/10uX1Gt82yvezcUZsgGc01https://play.spotify.com/album/5IrVBM6ju0OebW34D7Qero Ciao, sono Lucio e spero Che i miei brani vi piacciano, Sono 55 canzoni una raccolta dei miei 8 album 2009/201...

  • Gig Goer
  • http://open.spotify.com/user/21exihpzzei25x6ssenbveyey/playlist/10uX1Gt82yvezcUZsgGc01https://play.spotify.com/album/5IrVBM6ju0OebW34D7Qero   Ciao, sono Lucio e spero Che i miei brani vi piaccia...
  • 193 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 193 Views
  • 0 replies
  • 0 likes