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Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
yesterday
CloverLayton
Casual Listener
17670 Views
111 replies
11 likes
Other

17670 Views
111 replies
11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
21500 Views
9 replies
2 likes
Other

21500 Views
9 replies
2 likes

Starts and then closes repeatedly

When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 seconds it is open. I have tried restarting it and it ...

DPop7
Newbie
When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 sec...
2016-11-29 12:10:44 AM
2016-12-08 11:44:29 AM
Melody
Spotify
351 Views
2 replies
0 likes
Desktop
Windows

351 Views
2 replies
0 likes

Local Files won't sync

When I upload a "local file" song and add it to a playlist, the song will not work on my iPhone whereas it works perfectly fine on my desktop computer. I have tried other answers like toggling the off-line online switch, disabling firewall, and all m...

karsenferner
Newbie
When I upload a "local file" song and add it to a playlist, the song will not work on my iPhone whereas it works perfectly fine on my desktop computer. I have tried other answers like toggling the of...
2016-12-08 2:51:53 AM
2016-12-08 11:42:23 AM
Melody
Spotify
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Paid for the premium, but still have the free service

I paid for the premium upgrade and still have the free service, who do I contact to get this issue fixed? My email is *********@yahoo.com

ihad777
Newbie
I paid for the premium upgrade and still have the free service, who do I contact to get this issue fixed? My email is *********@yahoo.com
2016-12-08 4:38:48 AM
2016-12-08 11:34:32 AM
KatesHere
Community Legend
435 Views
2 replies
0 likes
Desktop

435 Views
2 replies
0 likes

Premium service taken away

I had Spotify premium up until earlier today and I just went to use the app and I dont have premium anymore although I'm still signed in!? Why is this ?

Neilcampbell3
Newbie
I had Spotify premium up until earlier today and I just went to use the app and I dont have premium anymore although I'm still signed in!? Why is this ?
2016-12-08 3:13:03 AM
2016-12-08 4:35:17 AM
ManuelLopez
Newbie
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

No puedo iniciar sesión en lg Smart tv

Dice que hay un problema en mi cuenta de Spotify y que cree una cuenta en Spotify/lg al tratar de iniciar sesión en la tv

Papgladi
Newbie
Dice que hay un problema en mi cuenta de Spotify y que cree una cuenta en Spotify/lg al tratar de iniciar sesión en la tv
2016-12-08 4:13:35 AM
533 Views
0 replies
0 likes

533 Views
0 replies
0 likes

No options under "My Music"?

I can no longer access my saved tracks or local files that have been shared with spotify, this started after spotify had a weird fit where it kept crashing and updating constantly, and since I can't access my local files with the desktop app, it wont...

jawman215
Casual Listener
I can no longer access my saved tracks or local files that have been shared with spotify, this started after spotify had a weird fit where it kept crashing and updating constantly, and since I can't ...
2016-12-07 12:26:18 AM
2016-12-08 2:11:04 AM
jawman215
Casual Listener
399 Views
2 replies
0 likes
Web Player
Windows

399 Views
2 replies
0 likes

New to Premium.

Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?

lindaeubanks18
Regular
Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?
2016-12-06 7:34:30 PM
2016-12-07 11:22:52 PM
lindaeubanks18
Regular
563 Views
8 replies
0 likes
Other

563 Views
8 replies
0 likes

Cant open web player

Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happened. ( my device wont allow me to download the app,...

AutumnRae02
Newbie
Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happe...
2016-12-06 4:12:01 AM
2016-12-07 10:33:15 PM
ErikG
Roadie
306 Views
1 replies
0 likes
Web Player

306 Views
1 replies
0 likes

NO -Disconnect from Facebook- Button/Ingen -Koppla bort från Facebook- Knapp

I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and enoying! So big company have such a serious proble...

user-removed
Visitor
I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and...
2016-12-06 9:23:39 PM
2016-12-07 10:11:31 PM
ErikG
Roadie
259 Views
1 replies
0 likes
Web Player
Windows

259 Views
1 replies
0 likes

Lack of discover tab and radio in new web player

I was considering joining up for a premium membership, but have been detered since the web player format was rolled out. I don't like how it seems to prioritise mainstream chart music in the new simplified format. I am unable to easily discover new a...

Stealthfox
Casual Listener
I was considering joining up for a premium membership, but have been detered since the web player format was rolled out. I don't like how it seems to prioritise mainstream chart music in the ...
2016-12-07 3:00:09 PM
2016-12-07 6:30:10 PM
nomikkh
Newbie
395 Views
1 replies
0 likes
Web Player
Windows

395 Views
1 replies
0 likes

Downloaded the Spotify Player....but I still need help

I got Step 1 - no problemStep 2 - I can listen to any songs I want, but I need to download the songs to my Download Folder in my Windows 10 OSStep 3 - I need to transfer the song to my Mp4 player. Help!

thailend19
Casual Listener
I got Step 1 - no problem Step 2 - I can listen to any songs I want, but I need to download the songs to my Download Folder in my Windows 10 OS Step 3 - I need to transfer the song to my Mp4 player...
2016-12-04 8:31:57 AM
2016-12-07 6:22:44 PM
Hubo
Community Legend
526 Views
3 replies
0 likes

526 Views
3 replies
0 likes

Mixtape isn`t working as it is supposed to

I`ve got Spotify on my Smartphone aswell as on my PC. Just to make that clear.There is a "new" feature called "My Mixtape" and it should check for the music I hear and put together a playlist with similar music. My friend told me, that on his device ...

Shrukain
Casual Listener
I`ve got Spotify on my Smartphone aswell as on my PC. Just to make that clear. There is a "new" feature called "My Mixtape" and it should check for the music I hear and put together a playlist ...
2016-11-30 6:49:50 PM
2016-12-07 6:21:26 PM
user-removed
Not applicable
677 Views
3 replies
0 likes

677 Views
3 replies
0 likes

Spotify pauses, says account being used somewhere else

All of a sudden my spotify will pause and continuously do so almost every few seconds sometimes and the notification pops up saying "Your account is being used elsewhere". I changed my password and logged out so I know theres no one else with access ...

Yaz182
Newbie
All of a sudden my spotify will pause and continuously do so almost every few seconds sometimes and the notification pops up saying "Your account is being used elsewhere". I changed my password and l...
2016-12-07 4:51:34 PM
2016-12-07 5:54:13 PM
Melody
Spotify
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Song keeps appearing after being deleted

I have this song on my playlist that has been there since 2013. I've tried deleting it every single day, but for some reason it absolutely won't leave. It just keeps reappearing all the time. How do I get rid of it permanently???

Chellebyg
Casual Listener
I have this song on my playlist that has been there since 2013. I've tried deleting it every single day, but for some reason it absolutely won't leave. It just keeps reappearing all the time. How do ...
2016-11-30 6:52:23 PM
2016-12-07 5:51:28 PM
user-removed
Not applicable
2187 Views
3 replies
0 likes
phone
reappearing

2187 Views
3 replies
0 likes

I think an update messed up my spotify on devices that updated the app

Both my computer and main smart phone's spotify app is skipping through an entire playlist and landing on a random track only playing half a song until it repeats the process. But my tablet and alternate smart phone which did not update due to insufi...

l1nk2222
Newbie
Both my computer and main smart phone's spotify app is skipping through an entire playlist and landing on a random track only playing half a song until it repeats the process. But my tablet and alter...
2016-12-04 5:29:50 PM
2016-12-07 5:47:34 PM
Melody
Spotify
669 Views
2 replies
1 likes
Update bug across multiple platforms

669 Views
2 replies
1 likes

Spotify installation of all time

Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I've already tried uninstalling and reinstalling the p...

leandroafonso85
Newbie
Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I'v...
2016-12-07 12:11:12 PM
2016-12-07 5:41:55 PM
Melody
Spotify
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

[Android 7.1, Google Pixel] Remote control widget dying or not starting

Brief description of the issue:When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spotify is still playing music. Starting and stopping the...

brockj
Regular
Brief description of the issue: When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spot...
2016-11-04 2:32:41 AM
2016-12-07 5:24:59 PM
Melody
Spotify
1710 Views
7 replies
0 likes
Android
Android 7.1
Mobile
nougat
pixel

1710 Views
7 replies
0 likes

Autoplay ads on internet browser stops spotify reproduction

Hello:I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOTHING outside spotify can pause/stop the reproduction, it i...

w_rtin
Newbie
Hello: I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOT...
2016-12-05 9:13:32 PM
2016-12-07 5:20:12 PM
Melody
Spotify
699 Views
1 replies
0 likes
audio advertisements

699 Views
1 replies
0 likes

[Desktop] Daily Mix on Desktop

Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play...it will just skip more songs. I have a paid subscri...

Msnada92
Casual Listener
Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play......
2016-12-05 5:30:23 PM
2016-12-07 5:06:36 PM
Melody
Spotify
437 Views
2 replies
0 likes

437 Views
2 replies
0 likes

Random music playing after ads

Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have any 3rd party software added, only spotify. Please ...

AntonyIR
Regular
Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have ...
2016-11-30 1:07:38 AM
2016-12-07 4:46:23 PM
user-removed
Not applicable
414 Views
3 replies
0 likes

414 Views
3 replies
0 likes

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