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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2086 Views
  • 19 replies
  • 6 likes
  • Other
  • 2086 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17751 Views
  • 8 replies
  • 2 likes
  • Other
  • 17751 Views
  • 8 replies
  • 2 likes

Bad transition in The Wall

The transition between The Happiest Days Of Our Lives and Another Brick in The Wall in the album The Wall by Pink Floyd has been bugged for a few weeks now and really needs to be fixed.This is because one of the two songs, I can't recall which one, i...

  • Casual Listener
  • The transition between The Happiest Days Of Our Lives and Another Brick in The Wall in the album The Wall by Pink Floyd has been bugged for a few weeks now and really needs to be fixed. This is beca...
  • streamholder
  • Casual Listener
  • 600 Views
  • 3 replies
  • 0 likes
  • Other
  • 600 Views
  • 3 replies
  • 0 likes

This Song is not Available

I was listening to music no problems, then i encountered an issue with my laptop's sound driver so i had to restart. i load up Spotify again, go to listen to my saved playlist. all the songs are there but when i go to play them, i get an error saying...

  • Newbie
  • I was listening to music no problems, then i encountered an issue with my laptop's sound driver so i had to restart. i load up Spotify again, go to listen to my saved playlist. all the songs are ther...
  • cazual
  • Newbie
  • 304 Views
  • 1 replies
  • 0 likes
  • music
  • 304 Views
  • 1 replies
  • 0 likes

Accessing Spotify playlist in Sonos (from anorher Sporify account)

My daughter has her own Spotify account thru a Family subscription. Our Sonos system uses MY Spotify account. So: Is it possible for my daughter to hear her Spotify playlists on the Sonos system? She has made her playlist 'collaborative' but we can't...

  • Regular
  • My daughter has her own Spotify account thru a Family subscription. Our Sonos system uses MY Spotify account. So: Is it possible for my daughter to hear her Spotify playlists on the Sonos system? She...
  • 615 Views
  • 0 replies
  • 0 likes
  • 615 Views
  • 0 replies
  • 0 likes

Listening history Missing

I'm realtively new to spotify but I've read on several of the help threats that there is a Listening history on the queue page howver I'm not seeing it anywhere? Can somene confrim that a listening history indeed exists?

  • Newbie
  • I'm realtively new to spotify but I've read on several of the help threats that there is a Listening history on the queue page howver I'm not seeing it anywhere? Can somene confrim tha...
  • caglakhan
  • Gig Goer
  • 1080 Views
  • 2 replies
  • 2 likes
  • Web Player
  • 1080 Views
  • 2 replies
  • 2 likes

Account Compromised? Linked through Facebook - Facebook reports no activity

I've noticed behavior similar to the "Spotiamb exploit" issue some people have experienced. The behavior is the player changing the active song to things I have never heard, adding these items to my playlist (sometimes entire albums) and then playing...

  • Regular
  • I've noticed behavior similar to the "Spotiamb exploit" issue some people have experienced. The behavior is the player changing the active song to things I have never heard, adding these it...
  • osornios
  • Spotify Star
  • 796 Views
  • 8 replies
  • 0 likes
  • Web Player
    Windows
  • 796 Views
  • 8 replies
  • 0 likes

Retrieve Songs from Spotify Playlist

Hi – I was wondering if it was possible to retrieve songs or the actual playlist which was created by Spotify before they updated it recently. The playlist is called tropical morning and I assumed the songs would remain in my playlist once saved. Any...

  • Newbie
  • Hi – I was wondering if it was possible to retrieve songs or the actual playlist which was created by Spotify before they updated it recently. The playlist is called tropical morning and I assumed th...
  • Russel_woods
  • Newbie
  • 299 Views
  • 1 replies
  • 0 likes
  • music
  • 299 Views
  • 1 replies
  • 0 likes

Song not available

Every song i try to play, it keeps popping up with the message "this song is not available"

  • Casual Listener
  • Every song i try to play, it keeps popping up with the message "this song is not available"
  • Rubynash0626
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 281 Views
  • 2 replies
  • 0 likes

app on windows phone doesnt start

Hi everybody, do you have same issue? I added a podcast on my desktop Spotify, now my Spotify on windows phone doesn't start any more. There is no error message or similar, just a screen with "continuing..." And then back to desktop. New installation...

  • Casual Listener
  • Hi everybody, do you have same issue? I added a podcast on my desktop Spotify, now my Spotify on windows phone doesn't start any more. There is no error message or similar, just a screen with "contin...
  • b10126
  • Casual Listener
  • 382 Views
  • 5 replies
  • 0 likes
  • 382 Views
  • 5 replies
  • 0 likes

Playlist Maxed at 22 songs?

I was adding songs to my playlist but when i went to go check it out it seems to have maxed out at 22 songs, and no songs added after the 22nd song show up. I thought the playlist limit was 10,000?

  • Newbie
  • I was adding songs to my playlist but when i went to go check it out it seems to have maxed out at 22 songs, and no songs added after the 22nd song show up.  I thought the playlist limit was 10,...
  • 253 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 253 Views
  • 0 replies
  • 0 likes

STOP FOLLOWERS

HOW CAN I STOP FOLLOWERS? HOW CAN I PREVENT MYSELF FROM BEING FOLLOWED?

  • Casual Listener
  • HOW CAN I STOP FOLLOWERS? HOW CAN I PREVENT MYSELF FROM BEING FOLLOWED?
  • user-removed
  • Not applicable
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Spotify - Connection extremely slow

This is the third time I'm posting my issue. Hope this time someone will try to read instead of deleting my posts. Spotify does not work at home. I have high speed internet connection and except spotify everything works fine. I tried:Re-installing sp...

  • Casual Listener
  • This is the third time I'm posting my issue.   Hope this time someone will try to read instead of deleting my posts.   Spotify does not work at home. I have high speed internet connecti...
  • osornios
  • Spotify Star
  • 1692 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1692 Views
  • 1 replies
  • 0 likes

Web player in chrome Aw Snap

Hi, Since about two weeks ago, my sportify web player tab keeps crashing in chrome. It plays about 5 songs and then the tab crashes and chrome gives the "Aw Snap". I find it fustrating to have to constantly refresh the tab to keep using the web playe...

  • Casual Listener
  • Hi,   Since about two weeks ago, my sportify web player tab keeps crashing in chrome. It plays about 5 songs and then the tab crashes and chrome gives the "Aw Snap". I find it fustrating ...
  • j3mdamas
  • Regular
  • 4357 Views
  • 8 replies
  • 4 likes
  • Web Player
  • 4357 Views
  • 8 replies
  • 4 likes

All saved songs are lost and replaced, playlists lost.

I opened Spotify today and it prompted me to re-enter my password, which is strange because it has always been on auto-login. Now that I've logged in, a years worth of saved songs are gone and have been replaced by albums by Flume and Kollegah. Two b...

  • Newbie
  • I opened Spotify today and it prompted me to re-enter my password, which is strange because it has always been on auto-login.   Now that I've logged in, a years worth of saved songs are gone a...
  • Dreadlord
  • Community Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Cannot find specific user account

Hi! I want to follow a specific user account.Using the search function and entering the user account name is not successfull, means there's no result displayed.But it's 100% true that the user account I want to follow does exist. Any advice? THX

  • Regular
  • Hi!   I want to follow a specific user account. Using the search function and entering the user account name is not successfull, means there's no result displayed. But it's 100% true that th...
  • Dreadlord
  • Community Legend
  • 436 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 436 Views
  • 1 replies
  • 1 likes

correo electrónico

Necesito cambiar mi correo electronico, ya que me he hecho un facebook nuevo y quiero que se me actualice mi perfil de spotify.Por favor me podríais ayudar.Muchas gracias por su atención.

  • Newbie
  • Necesito cambiar mi correo electronico, ya que me he hecho un facebook nuevo y quiero que se me actualice mi perfil de spotify. Por favor me podríais ayudar. Muchas gracias por su atención.
  • Valeg024
  • Casual Listener
  • 240 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 240 Views
  • 1 replies
  • 0 likes

Playlist History

Hi, It could be that I'm missing something super obvious, but I've already spent some time searching around and haven't found what I'm looking for. I'm currently using the Windows desktop application, but also use Spotify on my iphone regularly. Is t...

  • Newbie
  • Hi,   It could be that I'm missing something super obvious, but I've already spent some time searching around and haven't found what I'm looking for. I'm currently using the Windows deskt...
  • dougm10
  • Casual Listener
  • 1359 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 1359 Views
  • 2 replies
  • 0 likes

[wp10] loading and resuming every time...

Hi all.I'm at my wit's end. I'm a Premium customer on a Lumia 950... I use Spotify every day. This last week, the app won't load. I see Loading, Resuming, crashes all the time. I've uninstalled and reinstalled many times. It doesn't seem to happen in...

  • Casual Listener
  • Hi all. I'm at my wit's end. I'm a Premium customer on a Lumia 950... I use Spotify every day. This last week, the app won't load. I see Loading, Resuming, crashes all the time. I've uninstalled a...
  • december_boy
  • Casual Listener
  • 844 Views
  • 5 replies
  • 0 likes
  • Connect
  • 844 Views
  • 5 replies
  • 0 likes

I can't use Spoify on my Windows Phone mobile.

There's always loading and loading. I can wait even 30 minutes and still can't listen. What is weird, when I'll log in on temporary account - everything is working. W wish to come back to premium account but I can't in this situation. I need support ...

  • Music Fan
  •     There's always loading and loading. I can wait even 30 minutes and still can't listen. What is weird, when I'll log in on temporary account - everything is working.   ...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

my laptop wont play music - not even in browser

when i press play, no audio is actually played. the play bar is moving, but no music is played. then, after a couple of seconds, it starts skipping through the entire playlist. some times it pops up a bar saying something along the lines of "cant pla...

  • Casual Listener
  • when i press play, no audio is actually played. the play bar is moving, but no music is played. then, after a couple of seconds, it starts skipping through the entire playlist. some times it pops up ...
  • user-removed
  • Not applicable
  • 573 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 573 Views
  • 1 replies
  • 0 likes

Keep getting a message saying 'Can't play the current song'

The song pauses, then sometimes restarts. It's playing on my computer, and it doesn't look like there is any wi-fi signal problem. Any help would be great! Thanks, Emma

Capture.JPG
  • Casual Listener
  • The song pauses, then sometimes restarts. It's playing on my computer, and it doesn't look like there is any wi-fi signal problem. Any help would be great!  Thanks, Emma   
  • user-removed
  • Not applicable
  • 449 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 449 Views
  • 3 replies
  • 0 likes