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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1560 Views
  • 15 replies
  • 5 likes
  • Other
  • 1560 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17585 Views
  • 8 replies
  • 1 likes
  • Other
  • 17585 Views
  • 8 replies
  • 1 likes

Web Player Still requires Flash?

I uninstalled flash player months ago and it's NEVER going to get reinstalled. Here we are in 2016 and there is still a requirement to install flash? Might as well require windows 10 and require google chrome as well. Unfortunately most people don't ...

  • Newbie
  • I uninstalled flash player months ago and it's NEVER going to get reinstalled. Here we are in 2016 and there is still a requirement to install flash? Might as well require windows 10 and require goog...
  • 1218 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 1218 Views
  • 0 replies
  • 1 likes

Cannot Play From Saved Music?

As of the most recent update to Web Player, I cannot play from my songs that I have saved. Before I used to just play through them all as if it were a playlist, but now I go to "My Music" and all my saved songs are still there, but if I click on 'pla...

  • Newbie
  • As of the most recent update to Web Player, I cannot play from my songs that I have saved. Before I used to just play through them all as if it were a playlist, but now I go to "My Music" and all my ...
  • Angelunderoath
  • Newbie
  • 375 Views
  • 1 replies
  • 1 likes
  • Other
  • 375 Views
  • 1 replies
  • 1 likes

Web player stopped working once I upgraded to Premium

I use a Chromebook. I have been using the web player since I got it. I used the downloaded version before that. Webplayer has been working fine until I upgraded to premium now it only works on my phone. The web player will load like normal but the so...

  • Newbie
  • I use a Chromebook. I have been using the web player since I got it. I used the downloaded version before that. Webplayer has been working fine until I upgraded to premium now it only works on my pho...
  • SeanMcCann
  • Casual Listener
  • 276 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 276 Views
  • 1 replies
  • 0 likes

login problems on the Spotify Windows App

I am having problems logging into Spotify on my phone app, the log in fails and tries to tell me it's the first time I've tried to log in through Facebook when that is not what I am even doing, and the "Forgot Password" option sends me to my edit pro...

  • Newbie
  • I am having problems logging into Spotify on my phone app, the log in fails and tries to tell me it's the first time I've tried to log in through Facebook when that is not what I am even doing, and t...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Problems with offline playlists, SD Card and Windows Phone 8

Hi everybody,about one month ago, I bought my first Lumia (540), but I got really unsatisfied because of the laggy app. Now I've a problem: because of the tiny size of my Lumia memory (8GB), I bought with it a 32Gigs SD Card, mainly to contain spotif...

  • Newbie
  • Hi everybody, about one month ago, I bought my first Lumia (540), but I got really unsatisfied because of the laggy app. Now I've a problem: because of the tiny size of my Lumia memory (8GB), I boug...
  • chemichaelsmith
  • Casual Listener
  • 474 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 474 Views
  • 2 replies
  • 0 likes

New Chromebook won't play my songs.

I just recently bought a Toshiba Chromebook 2 and I've been trying to any of my music but none of them play. It doesn' matter that I go to my playlist/songs/albums/or artist. i click on it and the icon changes to playing but still nothing. If I do ma...

  • Casual Listener
  • I just recently bought a Toshiba Chromebook 2 and I've been trying to any of my music but none of them play. It doesn' matter that I go to my playlist/songs/albums/or artist. i click on it and t...
  • 333 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 333 Views
  • 0 replies
  • 0 likes

No Https from about 24h

hello, from about 24h, i've no https. When loading the https is ok, and when loading is finish, https stop and stay off. i've try to clear cache, cookies, session, all...and de-connect a reconnect. No https. The spotify website is no stable from year...

  • Visitor
  • hello,   from about 24h, i've no https. When loading the https is ok, and when loading is finish, https stop and stay off.   i've try to clear cache, cookies, session, all...and de-conn...
  • 161 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 161 Views
  • 0 replies
  • 0 likes

Web player sort feature no longer available. Playlists not loading completely.

Hi everyone, As the subject line states, my playlists on web player no longer have the sort feature available. Also, large portions of playlists are not loading and when I scroll down to a blank area it freezes until I click on a different playlist. ...

  • Newbie
  • Hi everyone,    As the subject line states, my playlists on web player no longer have the sort feature available.  Also, large portions of playlists are not loading and when I scroll...
  • 203 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 203 Views
  • 0 replies
  • 2 likes

Playlist deleting large portions of itself

Hello there. Recently I've had an issue with one of playlists deleting large portions of itself. I add entire albums and discographies to this playlist at a time so it has gotten fairly large (It stands at 1,621 songs at the moment) but as I scroll t...

  • Casual Listener
  • Hello there.   Recently I've had an issue with one of playlists deleting large portions of itself. I add entire albums and discographies to this playlist at a time so it has gotten fairly larg...
  • Jlinacre
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 243 Views
  • 2 replies
  • 0 likes

Dj Software

I am a prof Dj and am considering getting Spotify Pro. I use Nuemark Cue or in other words Virtual Dj. Can I play my spotifytracks from my dj software?

  • Newbie
  • I am a prof Dj and am considering getting Spotify Pro. I use Nuemark Cue or in other words Virtual Dj. Can I play my spotifytracks from my dj software?
  • 395 Views
  • 0 replies
  • 0 likes
  • Other
  • 395 Views
  • 0 replies
  • 0 likes

Cant arrange songs in a playlist

How the hell do you arrange songs in a playlist you have created in either the web player or the app? God......

spotify3.png
  • Casual Listener
  • How the hell do you arrange songs in a playlist you have created in either the web player or the app? God......  
  • Jack7
  • Casual Listener
  • 263 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 263 Views
  • 1 replies
  • 0 likes

New web player is annoying me !!!!!

Spotify listen to me.................... I'm sick and tired of the update you did on the web player recently. It is so bugged I don't know where to begin with. I have to constantly refresh the page because it get stuck sometimes and it does not allow...

  • Music Fan
  • Spotify listen to me.................... I'm sick and tired of the update you did on the web player recently. It is so bugged I don't know where to begin with. I have to constantly refresh the page b...
  • Marco
  • Community Legend
  • 434 Views
  • 1 replies
  • 1 likes
  • Mac
    Web Player
  • 434 Views
  • 1 replies
  • 1 likes

[WP8.1] Not Work

Hi, I´ve a Premium subscription. In my Telephone with Windows Phone, Spotify not work. Every song stops few seconds after that it start.

  • Regular
  • Hi, I´ve a Premium subscription. In my Telephone with Windows Phone, Spotify not work. Every song stops few seconds after that it start.
  • CelesteNeyra
  • Regular
  • 447 Views
  • 6 replies
  • 0 likes
  • 447 Views
  • 6 replies
  • 0 likes

Discover Weekly Playlist Photo

Photo of the screenI have my ex gf photo on my Discover Weekly playlist.How can i change it?

  • Casual Listener
  • Photo of the screenI have my ex gf photo on my Discover Weekly playlist.How can i change it?  
  • hgokayoz
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • Other
  • 392 Views
  • 2 replies
  • 0 likes

Solved!! Unable to play songs + personal playlists don't load

Hi! As I've had this problem for over a week and haven't yet seen a thread about it, I decided to make my own.So, yeah, about a week ago I noticed my primary playlist was loading for an eternity (the general site still seems to work though) and it do...

  • Casual Listener
  • Hi! As I've had this problem for over a week and haven't yet seen a thread about it, I decided to make my own. So, yeah, about a week ago I noticed my primary playlist was loading for an eternity ...
  • mimzie9
  • Casual Listener
  • 786 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 786 Views
  • 3 replies
  • 1 likes

Trying to post a specific album to Facebook gives me a blank post

Pretty much what the title says. There's an album I'm trying to share on Facebook, but no matter what I do (copying and pasting the URL link or sharing it through the web player or desktop app), it gives me a blank post intead of the usual embed web ...

  • Newbie
  • Pretty much what the title says. There's an album I'm trying to share on Facebook, but no matter what I do (copying and pasting the URL link or sharing it through the web player or desktop app), it g...
  • 256 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! I can't play one song. (Willy Williams - ego)

Hi, i added this song to my playlist but i can't play it. There is not even play button next to it and whole text is grey. Does it mean that this song was deleted from spotify or what? Thanks for help

  • Newbie
  • Hi, i added this song to my playlist but i can't play it. There is not even play button next to it and whole text is grey. Does it mean that this song was deleted from spotify or what? Thanks for help
  • Dreadlord
  • Community Legend
  • 1881 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1881 Views
  • 1 replies
  • 0 likes

Playlists in the Web Player

I opened up the Web Player on my Chromebook today to a new layout and found that all my playlist folders have been removed and the contents released into one huge list of playlists. My iPhone still has the playlist folders so I am wondering why I can...

  • Regular
  • I opened up the Web Player on my Chromebook today to a new layout and found that all my playlist folders have been removed and the contents released into one huge list of playlists. My iPhone st...
  • jcsauls
  • Regular
  • 927 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 927 Views
  • 2 replies
  • 0 likes