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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1398 Views
  • 13 replies
  • 4 likes
  • Other
  • 1398 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17524 Views
  • 8 replies
  • 1 likes
  • Other
  • 17524 Views
  • 8 replies
  • 1 likes

LG Smart TV APP

Hi Guys, i have a little question. Iam Using the Spotify App in my LG Smart Tv and it works fine. But the search function is really slow with a normal remote device. You installed on PC / Android the function "Connect with device" and i can search so...

  • Casual Listener
  • Hi Guys,   i have a little question. 😉   Iam Using the Spotify App in my LG Smart Tv and it works fine.   But the search function is really slow with a normal remote device. &n...
  • 791 Views
  • 0 replies
  • 0 likes
  • Other
  • 791 Views
  • 0 replies
  • 0 likes

Spotify won't play downloaded songs when in offline mode(Windows Phone 8)

I've downloaded most of my playlists onto my phone, but when I'm disconnected from the internet, if I try to play a song a message pops up saying "This song is unavailable in offline mode." When I'm in the playlists section, all of my downloaded play...

  • Newbie
  • I've downloaded most of my playlists onto my phone, but when I'm disconnected from the internet, if I try to play a song a message pops up saying "This song is unavailable in offline mode."  Whe...
  • 834 Views
  • 0 replies
  • 1 likes
  • WP 8
  • 834 Views
  • 0 replies
  • 1 likes

Solved!! How do I know if I have been blocked by a user

I am not sure if this is in the correct thread, but I was curious if there is any way to know if you have been blocked by a user? Thank you.

  • Casual Listener
  • I am not sure if this is in the correct thread, but I was curious if there is any way to know if you have been blocked by a user? Thank you.
  • Bittencourt
  • Spotify Star
  • 38638 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 38638 Views
  • 1 replies
  • 0 likes

spotify on windows phone 8.1 problem with the app

Hi, I have a big problem In my Lumia 640. I can't use the app in online mode because the app continuously keeps loading, when I go offline the app runs right. But I can't listen music online. I tried uninstalling the app and installing it again but t...

  • Newbie
  • Hi, I have a big problem In my Lumia 640. I can't use the app in online mode because the app continuously keeps loading, when I go offline the app runs right. But I can't listen music online. I tried...
  • 401 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 401 Views
  • 0 replies
  • 0 likes

all my songs deleted and many random songs added???

last 2 weeks from time to time i saw some random songs added to my music library and deleted them everytime. today i tried to hear my music as usual then recived a message that someone else hearing songs from other device (i dont remmeber the excat m...

  • Newbie
  • last 2 weeks from time to time i saw some random songs added to my music library and deleted them everytime. today i tried to hear my music as usual then recived a message that someone else hearing s...
  • 216 Views
  • 0 replies
  • 0 likes
  • music
  • 216 Views
  • 0 replies
  • 0 likes

Spotify for Non-Profits

Hi, all! I'm wondering if anyone has had success with the Non-Profit profile application. I've applied twice now and haven't heard anything back from Spotify. I think it's a great tool and would be ultimately one of the most useful social media profi...

  • Casual Listener
  • Hi, all! I'm wondering if anyone has had success with the Non-Profit profile application. I've applied twice now and haven't heard anything back from Spotify.   I think it's a great tool and w...
  • gilmorefestival
  • Casual Listener
  • 5449 Views
  • 2 replies
  • 3 likes
  • music
    Other
  • 5449 Views
  • 2 replies
  • 3 likes

Ps4 saying error connecting to psn

So I created a new account and had all my stuff transfered from fb account. I signed out of app on ps4 but when I try to load up Spotify now to sign in with new account I get the error connecting to Playstation network please try again later. Well la...

  • Newbie
  • So I created a new account and had all my stuff transfered from fb account. I signed out of app on ps4 but when I try to load up Spotify now to sign in with new account I get the error connecting to ...
  • kbrooksc
  • Community Legend
  • 1480 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 1480 Views
  • 1 replies
  • 0 likes

App not connecting to account properly

I just downloaded the Spotify app onto my windows phone. when I log into my account none of my playlists appear and it keeps offering for me to upgrade to premium. It basically looks like a brand new unused account. However the details I logged in wi...

  • Newbie
  • I just downloaded the Spotify app onto my windows phone. when I log into my account none of my playlists appear and it keeps offering for me to upgrade to premium. It basically looks like a brand new...
  • kbrooksc
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • Connect
  • 380 Views
  • 1 replies
  • 0 likes

Connected to an unknown device

I came home from work today to see that my spotify desktop client is connected to a device called "PS4-317" via Spotify Connect. I do not own a PS4. I changed my password and logged out from every device (as read in previous posts) but when I logged ...

  • Visitor
  • I came home from work today to see that my spotify desktop client is connected to a device called "PS4-317" via Spotify Connect. I do not own a PS4. I changed my password and logged out from every de...
  • 272 Views
  • 0 replies
  • 0 likes
  • Connect
  • 272 Views
  • 0 replies
  • 0 likes

Music stops

Hi, since one month ago, once I hear a listplay or a disc in my phone, I can´t hear it again. When I try to hear for second time a song, it stops suddenly. I've tried with different Internet connections (wi fi and 3G).

  • Regular
  • Hi, since one month ago, once I hear a listplay or a disc in my phone, I can´t hear it again. When I try to hear for second time a song, it stops suddenly. I've tried with different Internet connecti...
  • 390 Views
  • 0 replies
  • 0 likes
  • Connect
  • 390 Views
  • 0 replies
  • 0 likes

Note 4 SPOTIFY just stopped

I see there was issues a while ago but this just happened as of 2/28/2016. I am unable to play on my note 4 and also in my 2015 Kia Optima. I have uninstalled and also cleared the cache and I also have it sync to my external memory on my phone. I hav...

  • Newbie
  • I see there was issues a while ago but this just happened as of 2/28/2016. I am unable to play on my note 4 and also in my 2015 Kia Optima. I have uninstalled and also cleared the cache and I also ha...
  • 382 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 382 Views
  • 0 replies
  • 0 likes

The Rate at Which a Song is Chosen at Random

So as someone who regularly plays from a playlist of 650+ I've noticed that there are some songs that play a lot more, in fact almost always play when a hit the "shuffle" button for the first time. I find this really strange because there are a few s...

  • Regular
  • So as someone who regularly plays from a playlist of 650+ I've noticed that there are some songs that play a lot more, in fact almost always play when a hit the "shuffle" button for the first time. I...
  • MattSuda
  • Spotify Star
  • 1388 Views
  • 1 replies
  • 0 likes
  • Other
  • 1388 Views
  • 1 replies
  • 0 likes

Spotify Black screen /locales/ru.mo for developers

for developers + for those who can not find - a new reason for this problem. not the one that at the beginning of this post "Hello. I found a solution for this problem. Go to C:\Users\UserName\AppData\Roaming\Spotify\locales after thad delete Ru.mo a...

  • Casual Listener
  • for developers + for those who can not find - a new reason for this problem. not the one that at the beginning of this post    "Hello. I found a solution for this...
  • nastiab
  • Newbie
  • 1762 Views
  • 2 replies
  • 3 likes
  • Mac
    Web Player
    Windows
  • 1762 Views
  • 2 replies
  • 3 likes

What did I search on Spotify more than 6 months ago?

I am trying to find a music genre I plugged in successfully to a search based on a radio show I had been listening to last June. Now that name is lost to the universe.Does spotify allow me to look at old searches so that I can retrieve this informati...

  • Newbie
  • I am trying to find a music genre I plugged in successfully to a search based on a radio show I had been listening to last June. Now that name is lost to the universe. Does spotify allow me to loo...
  • 218 Views
  • 0 replies
  • 0 likes
  • music
  • 218 Views
  • 0 replies
  • 0 likes

Samsung Smart TV Serien J

Hallo Warum finde ich auf meinem Samsung Smart TV der Serien J nicht die Spotify App?Wird es die App in nächster Zeit für die Serie J geben? DankeGruß Florian

  • Casual Listener
  • Hallo   Warum finde ich auf meinem Samsung Smart TV der Serien J nicht die Spotify App? Wird es die App in nächster Zeit für die Serie J geben?   Danke Gruß Florian
  • 1121803654
  • Casual Listener
  • 1203 Views
  • 2 replies
  • 3 likes
  • Samsung
  • 1203 Views
  • 2 replies
  • 3 likes

Web Player not working on IE

Afternoon all, I use the Web Player all the time on Chrome, but works settings are a bit funny and I just can't get it to load, so I'm trying IE and it's telling me that it's not available in my country (Australia). Cheers,Sasha

  • Newbie
  • Afternoon all,   I use the Web Player all the time on Chrome, but works settings are a bit funny and I just can't get it to load, so I'm trying IE and it's telling me that it's not available i...
  • 278 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 278 Views
  • 0 replies
  • 1 likes

[All Platforms][Partnership] adverts

this isnt really an idea i was just wondering if u guys could stop playing the first direct advert with barry the platypus repeatedly its doing my head in the amount of times i have to hear it please replace it with something else

  • Visitor
  • this isnt really an idea i was just wondering if u guys could stop playing the first direct advert with barry the platypus repeatedly its doing my head in the amount of times i have to hear it please...
  • 296 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Partnership
  • 296 Views
  • 0 replies
  • 0 likes

Mp3 Players

Is Spotify Peemium supporting any mp3 Players?

  • Newbie
  • Is Spotify Peemium supporting any mp3 Players?
  • driveflanger
  • Community Legend
  • 794 Views
  • 3 replies
  • 0 likes
  • music
  • 794 Views
  • 3 replies
  • 0 likes

refund

how do I get a refund?

  • Newbie
  • how do I get a refund?
  • kbrooksc
  • Community Legend
  • 1097 Views
  • 1 replies
  • 0 likes
  • Logitech
  • 1097 Views
  • 1 replies
  • 0 likes

Starred playlist cannot be deleted and only shows up in Web Player, not on mobile or desktop apps

If I look at my playlists from the mobile app or the desktop app, it says I have none. http://imgur.com/4nMuELe If I look at my playlists from the web player it says I have a playlist called "starred" http://imgur.com/Y9RhDwu The problem is that I ca...

  • Visitor
  • If I look at my playlists from the mobile app or the desktop app, it says I have none.    http://imgur.com/4nMuELe   If I look at my playlists from the web player it says I have a ...
  • 198 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 198 Views
  • 0 replies
  • 0 likes