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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 709 Views
  • 5 replies
  • 2 likes
  • Other
  • 709 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17247 Views
  • 8 replies
  • 1 likes
  • Other
  • 17247 Views
  • 8 replies
  • 1 likes

Solved!! Wrong Album assigned to artist

The artist 'The Agonist' has a new album assigned 'Soundwave Blasters' which is not correct, this belongs to another artist please remove it from the assignment.

  • Casual Listener
  • The artist 'The Agonist' has a new album assigned 'Soundwave Blasters' which is not correct, this belongs to another artist please remove it from the assignment.
  • rolandwilken
  • Casual Listener
  • 547 Views
  • 2 replies
  • 0 likes
  • Other
  • 547 Views
  • 2 replies
  • 0 likes

Solved!! No sounds

Hi folks,Spotify is the only App of mine that there is no sounds even the status shows playing,It happened as soon as I didn't choose pay for listening.Any suggestions?Thanks

  • Casual Listener
  • Hi folks, Spotify is the only App of mine that there is no sounds even the status shows playing, It happened as soon as I didn't choose pay for listening. Any suggestions? Thanks
  • Janejane
  • Casual Listener
  • 451 Views
  • 2 replies
  • 0 likes
  • 451 Views
  • 2 replies
  • 0 likes

Spotify web player stuck on browse

So I updated my flash player, and after I did I tried to use the spotify web player and it kept loading. I looked at my history and saw what was happening: the web player was going to the browse screen and continually starting over at the browse scre...

  • Regular
  • So I updated my flash player, and after I did I tried to use the spotify web player and it kept loading.  I looked at my history and saw what was happening: the web player was going to the brows...
  • charliemeszaro1
  • Regular
  • 557 Views
  • 7 replies
  • 0 likes
  • Web Player
  • 557 Views
  • 7 replies
  • 0 likes

Marantz M-CR610 Streaming Quality with a Premium Account

Dear Readers, I am the happy owner of a M-CR610 and connected it to Spotify last night, after registering for a Spotify Premimum Account in order to enjoy in 320 kbps. Why buying high-end devices when the music source is rubbish?, I thought. But then...

  • Casual Listener
  • Dear Readers,   I am the happy owner of a M-CR610 and connected it to Spotify last night, after registering for a Spotify Premimum Account in order to enjoy in 320 kbps. Why buying high...
  • SHADEYMAN-GB
  • Gig Goer
  • 5112 Views
  • 10 replies
  • 0 likes
  • Marantz
    Other
  • 5112 Views
  • 10 replies
  • 0 likes

Solved!! Marantz M-CR510 and Spotify Streaming Quality

I recently purchased a M-CR510 and I'm very disapointed with the sound quality of Spotify, is there a way to check the bitrate I'm getting? M-CR510 User Manual.pdf Spotify, page 37.

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  • Gig Goer
  • I recently purchased a M-CR510 and I'm very disapointed with the sound quality of Spotify, is there a way to check the bitrate I'm getting?   M-CR510 User Manual.pdf Spotify, page 37.
  • SHADEYMAN-GB
  • Gig Goer
  • 7028 Views
  • 7 replies
  • 0 likes
  • Marantz
  • 7028 Views
  • 7 replies
  • 0 likes

Solved!! Cannot connect my account with facebook

Hello.I used to have (about 1-2 years ago) a spotify account that was created using facebook, but I deleted my facebook account.Right now, for some months I've been using a new spotify account because my old account was lost.I now also have a new fac...

  • Casual Listener
  • Hello. I used to have (about 1-2 years ago) a spotify account that was created using facebook, but I deleted my facebook account. Right now, for some months I've been using a new spotify account ...
  • Dreadlord
  • Community Legend
  • 615 Views
  • 3 replies
  • 0 likes
  • Mac
    Web Player
  • 615 Views
  • 3 replies
  • 0 likes

Song deleted

I don't know if it's the right section. Sorry for this and sorry for my bad english! Can I recover accidentally a song deleted from the list?I didn't delete it! And i can't remember the name or author. It was part of the "News of the week" a few week...

  • Newbie
  • I don't know if it's the right section. Sorry for this and sorry for my bad english!   Can I recover accidentally a song deleted from the list? I didn't delete it!  And i can't remem...
  • Dreadlord
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • Other
  • 242 Views
  • 1 replies
  • 0 likes

My Year in Music page tells me to update my browser, but my browser is up to date. Help?

I'm using chrome on mac, also tried it on firefox and I got the exact same message telling me to update my browser.

  • Casual Listener
  • I'm using chrome on mac, also tried it on firefox and I got the exact same message telling me to update my browser.
  • Painquake
  • Regular
  • 1432 Views
  • 6 replies
  • 5 likes
  • 1432 Views
  • 6 replies
  • 5 likes

Less Chinese songs

Why some of the Chinese songs couldn't found in Spotify? Even some of the artist's new album are not found in their artist page. Is it because of copyright?

  • Regular
  • Why some of the Chinese songs couldn't found in Spotify? Even some of the artist's new album are not found in their artist page. Is it because of copyright?
  • IMIAN
  • Regular
  • 383 Views
  • 1 replies
  • 0 likes
  • Other
  • 383 Views
  • 1 replies
  • 0 likes

Is there any Chinese new music list ?

It's very inconvenient to find new Taiwan albums. When I check out the new released music, they are all English songs. I have to know first that a particular Taiwanese artist just release a new album , then search for it . Is there any possibility th...

  • Casual Listener
  • It's very inconvenient to find new Taiwan albums. When I check out the new released music, they are all  English songs. I have to know first  that a particular Taiwanese artist just release...
  • IMIAN
  • Regular
  • 8796 Views
  • 1 replies
  • 3 likes
  • Other
  • 8796 Views
  • 1 replies
  • 3 likes

Subwoofer im Auto

Es kommt kein ton aus meinem subwoofer wenn ich über spotify Musik abspiele.Bin über Bluetooth mit meinem Autoradio verbunden.Der Subwoofer funktioniert bei normalen Betrieb, Radio,CD oder mit USB Stick einwandfrei.

  • Newbie
  • Es kommt kein ton aus meinem subwoofer wenn ich über spotify Musik abspiele. Bin über Bluetooth mit meinem Autoradio verbunden. Der Subwoofer funktioniert bei normalen Betrieb, Radio,CD oder mit US...
  • 973 Views
  • 0 replies
  • 0 likes
  • Connect
  • 973 Views
  • 0 replies
  • 0 likes

Discover Weekly not updating for weeks

Hello,I have a problem which the feature/playlist "Discovery Weekly".It seems to me it is not working for weeks now. I am quite sure it was created once and never updated since then.In addition to that the list is totally not fitting my music behavio...

  • Newbie
  • Hello, I have a problem which the feature/playlist "Discovery Weekly". It seems to me it is not working for weeks now. I am quite sure it was created once and never updated since then. In add...
  • 263 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 263 Views
  • 0 replies
  • 0 likes

Starred playlist

Hi, I accidentally deleted my starred playlist and I would really like it back if there is anything you could do please, thanks

  • Newbie
  • Hi, I accidentally deleted my starred playlist and I would really like it back if there is anything you could do please, thanks
  • 190 Views
  • 0 replies
  • 0 likes
  • music
  • 190 Views
  • 0 replies
  • 0 likes

Problem logging with due to country setting

From 2013 til 2014 I used SPOTIFY in koreathen in the mid 2014 I moved to another country and now I’m back in korea. I have been in korea for about 4 months and I didn’t had any problem using SPOTIFY. But I suddenly had problem logging in few days ag...

  • Regular
  • From 2013 til 2014 I used SPOTIFY in korea then in the mid 2014 I moved to another country and now I’m back in korea.    I have been in korea for about 4 months and I didn’t had any prob...
  • lelelem
  • Newbie
  • 271 Views
  • 1 replies
  • 1 likes
  • Other
  • 271 Views
  • 1 replies
  • 1 likes

Son ps4

Bonjour j'aimerai savoir comment modifier le volume de spotify sur ps4 car la musique est vraimebt forte et prend le dessus sur les jeuxMerci beaucoup d'avoir lu !

  • Newbie
  • Bonjour j'aimerai savoir comment modifier le volume de spotify sur ps4 car la musique est vraimebt forte et prend le dessus sur les jeux Merci beaucoup d'avoir lu !
  • 127 Views
  • 0 replies
  • 0 likes
  • music
  • 127 Views
  • 0 replies
  • 0 likes

Randomly deleting off line content on WP?

I've used Spotify on iOS and Android and never had this issue. What happens is you make the content available off line, today I made 1 album available, It was playing away, I skipped a song and the music never came on, I looked at the phone the off l...

  • Visitor
  • I've used Spotify on iOS and Android and never had this issue.  What happens is you make the content available off line, today I made 1 album available,  It was playing away, I skipped...
  • 161 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! I Can't listen a specific playlist

Hi Guys I have this Playlist but I can't listen, the songs are not found when I want to play.Thanks! PlayList

  • Casual Listener
  • Hi Guys I have this Playlist but I can't listen, the songs are not found when I want to play. Thanks!   PlayList
  • Bittencourt
  • Spotify Star
  • 2041 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 2041 Views
  • 3 replies
  • 0 likes

Where to find complete following list?

Hi allIs there anywhere I can find a complete list of the users and artists I follow?I'd like to tidy up but neither the Mac app, browser version and iOS app show everyone when clicking 'following' on my profile - it just shows a few hundred and I've...

  • Roadie
  • Hi all Is there anywhere I can find a complete list of the users and artists I follow? I'd like to tidy up but neither the Mac app, browser version and iOS app show everyone when clicking 'foll...
  • Bittencourt
  • Spotify Star
  • 1611 Views
  • 3 replies
  • 1 likes
  • Other
  • 1611 Views
  • 3 replies
  • 1 likes

Strange device in account

Hi everyone,I have the problem that since about an hour, a stranger is in my Spotify account. It's a PlayStation 4. I have never logged into Spotify with a PlayStation 4, I don't even know anyone having one. I tried changing the password and the opti...

  • Newbie
  • Hi everyone, I have the problem that since about an hour, a stranger is in my Spotify account. It's a PlayStation 4. I have never logged into Spotify with a PlayStation 4, I don't even know anyone...
  • Bittencourt
  • Spotify Star
  • 738 Views
  • 1 replies
  • 0 likes
  • WRT
  • 738 Views
  • 1 replies
  • 0 likes