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Please see below the current ongoing issues which are under investigation.

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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12209 Views
  • 8 replies
  • 0 likes
  • Other
  • 12209 Views
  • 8 replies
  • 0 likes

Solved!! [Symbian] paid but cant login

I paid for service, works great off laptop, but try to login on cell phone says wrong passwork, frustrating, any help would be great. The phone is a nokia E5

  • Regular
  • I paid for service, works great off laptop, but try to login on cell phone says wrong passwork, frustrating, any help would be great. The phone is a nokia E5
  • spotifyelle
  • Newbie
  • 2059 Views
  • 20 replies
  • 0 likes
  • 2059 Views
  • 20 replies
  • 0 likes

Spotify on LG Smart TVs

LG have launched a new app for Spotify but even though I have a new TV it will not let me download it?

  • Newbie
  • LG have launched a new app for Spotify but even though I have a new TV it will not let me download it?
  • sinkleir
  • Casual Listener
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Spotify not Compatible with LG Smart TV LG37LM620-T

I have a Spotify Premium Subscription but am unable to download the Spotify App on my LG Smart TV Model 37LM620-T. I have 'compatibility issues'? LG advise me that Spotify is not compatible with my particular model although, as a 2013 model I underst...

  • Newbie
  • I have a Spotify Premium Subscription but am unable to download the Spotify App on my LG Smart TV Model 37LM620-T. I have 'compatibility issues'?   LG advise me that Spotify is not compatibl...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

finding facebook friends

Hi. I sign in Spotify via my facebook account. The same does my boyfriend on his Spotify. We have tried to search for each other via the "find friends from facebook", but we dont find each other. Any suggestions why?

  • Visitor
  • Hi. I sign in Spotify via my facebook account. The same does my boyfriend on his Spotify. We have tried to search for each other via the "find friends from facebook", but we dont find each other. Any...
  • 121 Views
  • 0 replies
  • 0 likes
  • Other
  • 121 Views
  • 0 replies
  • 0 likes

Unable to browse music just started

Hi, normally spotify works perfectly for me over sonos. However now although I can see the playlists through the controllers, I cant play anything. I just get the message "unable to browse music". I never got this before, it just started tonight and ...

  • Newbie
  • Hi,   normally spotify works perfectly for me over sonos. However now although I can see the playlists through the controllers, I cant play anything. I just get the message "unable to browse...
  • stellanb
  • Casual Listener
  • 5213 Views
  • 13 replies
  • 0 likes
  • 5213 Views
  • 13 replies
  • 0 likes

Activation Account family

hi, I have a question I already have a premium account trial (3 months to 9.9 €) you can convert it into account family? Thanks.

  • Casual Listener
  • hi, I have a question I already have a premium account trial (3 months to 9.9 € ) you can convert it into account family ? Thanks.
  • ciulano
  • Casual Listener
  • 302 Views
  • 1 replies
  • 0 likes
  • Other
  • 302 Views
  • 1 replies
  • 0 likes

Spotify in WD HD live

I bought WD HD Live in 2010, there is Flickr, facebook, could not find spotify. I read on the internet instead of WD HD Live Supports spotify. the firmware is updated

  • Casual Listener
  • I bought WD HD Live in 2010, there is Flickr, facebook, could not find spotify. I read on the internet instead of WD HD Live Supports spotify. the firmware is updated
  • 159 Views
  • 0 replies
  • 0 likes
  • WD
  • 159 Views
  • 0 replies
  • 0 likes

Epica - Spotify - Poland

Hey!I bought a subscription today, and I was really disappointed to find out that there is only one album of Epica available on Spotify here (In Poland; The Phantom Agony).I did some research, and even managed to add "The Quantum Enigma" to my librar...

  • Newbie
  • Hey! I bought a subscription today, and I was really disappointed to find out that there is only one album of Epica available on Spotify here (In Poland; The Phantom Agony). I did some research, an...
  • 125 Views
  • 0 replies
  • 0 likes
  • Other
  • 125 Views
  • 0 replies
  • 0 likes

Sonos connect Android phone

Hi, I have a couple of issues that I need the community's expertise with. I got a Sonos system for christmas. I just learnt, via a twitter conversation with sonos that I can't play offline songs via their app. I'm hoping that Spotify's Connect will h...

  • Community Legend
  • Hi,   I have a couple of issues that I need the community's expertise with. I got a Sonos system for christmas. I just learnt, via a twitter conversation with sonos that I can't play offline...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Year in music fails.

The year in music feature is failing for me. The service announces that "we've just met in 2014" although I have been a premium subscriber for much, much longer. Any ideas on what is going on?

  • Casual Listener
  • The year in music feature is failing for me. The service announces that "we've just met in 2014" although I have been a premium subscriber for much, much longer.    Any ideas on what is...
  • xdx
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Music
    Other
  • 320 Views
  • 2 replies
  • 0 likes

Wie kann ich ohne Internet Musik offline hören?

Ich hab seit gestern spotify premium und auch keine Internet flat mehr. Wie kann ich denn Musik offline hören? Wie funktioniert das? Mir bringt das ja nichts wenn ich immer Internet brauche. Wie geht das? Bitte um.hilfe:)

  • Newbie
  • Ich hab seit gestern spotify premium und auch keine Internet flat mehr. Wie kann ich denn Musik offline hören? Wie funktioniert das? Mir bringt das ja nichts wenn ich immer Internet brauche. Wie geht...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

Solved!! Question re Amazon Fire TV and iOS

I'm considering buying an Amazon Fire TV specifically to use with Spotify Connect, but our phones/tablets are iOS not Android/Amazon. Will Spotify Connect work using an iPad to control the Amazon Fire? Thanks

  • Visitor
  •  I'm considering buying an Amazon Fire TV specifically to use with Spotify Connect, but our phones/tablets are iOS not Android/Amazon.   Will Spotify Connect work using an iPa...
  • Liam
  • Community Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Spotify plays random music mac

I have a problem with Spotify on my mac. I listened on the recommend music page to a few songs, since then everytime I want to play a playlist it does not work. When i click on a song in my playlist, it plays the song, but the next song is from some ...

  • Newbie
  • I have a problem with Spotify on my mac. I listened on the recommend music page to a few songs, since then everytime I want to play a playlist it does not work. When i click on a song in my playlist,...
  • 183 Views
  • 0 replies
  • 0 likes
  • Music
    Other
  • 183 Views
  • 0 replies
  • 0 likes

HELP!!!

Im about to change to premium but i have a big concern here in mexico (i dont know other places) they are offering 3 months for $29 mexican pesos .... Reading the Terms and conditions , they said if you had take any offert previously you are not aleg...

  • Newbie
  • Im about to change to premium but i have a big concern here in mexico (i dont know other places) they are offering 3 months for $29 mexican pesos .... Reading the Terms and conditions , they said if ...
  • Liam
  • Community Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Profile language set to English but Russian is displayed

Apologies is this is dup - I submitted same 2 mins ago but it's disappered. My Spotify profile language is set to English, I am based in France, but the Profile drop downs are displaying Russian (?I think) - see attached screen shot. How do I fix thi...

  • Newbie
  • Apologies is this is dup - I submitted same 2 mins ago but it's disappered.   My Spotify profile language is set to English, I am based in France, but the Profile drop downs are displaying R...
  • bowenjones
  • Newbie
  • 262 Views
  • 1 replies
  • 0 likes
  • Other
  • 262 Views
  • 1 replies
  • 0 likes

I've got a follower but my playlists aren't public

I don't want my playlists to be public but from nowhere I've got a follower. I don't want followers and I don't want anyone to see my playlists! Under Preferences > Privacy and > PlaylistsI have everything UNchecked except "Scrobble to LAST FM". If I...

  • Casual Listener
  • I don't want my playlists to be public but from nowhere I've got a follower. I don't want followers and I don't want anyone to see my playlists! Under Preferences > Privacy and > PlaylistsI hav...
  • Erkan_Yılmaz
  • Community Legend
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Samsung Smart TV App - any chance for other models?

hi - i already read why i cannot see the spotify app in my samsung smart TV app selection (-> https://community.spotify.com/t5/Help-Other-Partner-Devices/Samsung-Smart-TV-Supported-models/m-p/185562#M3146 ) is there any chance that the app will be re...

  • Casual Listener
  • hi - i already read why i cannot see the spotify app in my samsung smart TV app selection (-> https://community.spotify.com/t5/Help-Other-Partner-Devices/Samsung-Smart-TV-Supported-models/m-p/18...
  • 284 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 284 Views
  • 0 replies
  • 0 likes

Where is Turn Blue by The Black Keys?

It dropped yesterday (May 13) so it should be on spotify. Why don't we have it yet?

  • Casual Listener
  • It dropped yesterday (May 13) so it should be on spotify. Why don't we have it yet?
  • Karl_Achs
  • Casual Listener
  • 11742 Views
  • 6 replies
  • 0 likes
  • album
    Band
    black keys
    New Music
    new release
    Rock
  • 11742 Views
  • 6 replies
  • 0 likes

TV LG 42LN5700-SA don't support Spotify

When I go to download the Spotify App the site informed if my dispositive TV LG 42LN5700-SA is not compatible. Anyone of Spotify developers can help?

  • Visitor
  • When I go to download the Spotify App the site informed if my dispositive TV LG 42LN5700-SA is not compatible. Anyone of Spotify developers can help?
  • 621 Views
  • 0 replies
  • 1 likes
  • 621 Views
  • 0 replies
  • 1 likes

Last time on each device

Hi, I would like to know, is there anyway to know last time have used in each device not only the date? If there is a way please let me know. Like when I go to offline devices I find only the date of last activate in each device. Is it possible to sh...

  • Newbie
  • Hi,   I would like to know, is there anyway to know last time have used in each device not only the date? If there is a way please let me know.   Like when I go to offline devices I...
  • 113 Views
  • 0 replies
  • 0 likes
  • Other
  • 113 Views
  • 0 replies
  • 0 likes