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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

64957 Views

7 replies

4 likes

  • 64957 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39282 Views

219 replies

20 likes

Other
  • 39282 Views
  • 219 replies
  • 20 likes

Can you make folders for Spotify/Web?

OK, I figured out how to make folders for the Desktop Spotify. I see that those didn't appear on the Web Spotify. Is there some way to make folders for the web version as well? TY

Regular

OK, I figured out how to make folders for the Desktop Spotify. I see that those didn't appear on the Web Spotify. Is there some way to make folders for the web version as well? TY

osornios

Spotify Star

1648 Views

1 replies

3 likes

Web Player
Windows
  • 1648 Views
  • 1 replies
  • 3 likes

How can you sort playlists in a normal way, like A-Z?

See this? A bit out of order for my OCD brain. Any way to do this? (I am new to Spotify.). TY!

Regular

See this? A bit out of order for my OCD brain. Any way to do this? (I am new to Spotify.). TY!    

Mattosaurus

Community Legend

477 Views

1 replies

0 likes

Web Player
Windows
  • 477 Views
  • 1 replies
  • 0 likes

UI still shows suggestions from France despite country settings changed to Canada

I was abroad with the Canadian Navy and switched from Imusic to Spotify while in France. Upon my return, I made sure my account settings were all set to Canada. The problem now is that when I open spotify, I still get suggestions for the France top p...

Newbie

I was abroad with the Canadian Navy and switched from Imusic to Spotify while in France.  Upon my return, I made sure my account settings were all set to Canada.  The problem now is that wh...

407 Views

0 replies

0 likes

PlayStation
  • 407 Views
  • 0 replies
  • 0 likes

Repeated Songs on Discover Weekly Playlists

On my Discover Weekly (DW) playlist every week, I get up to 15 songs that I've had previously on DW playlists. As in, there are many songs that have shown up on two or even three of my DW playlists in the last few months. Note: These are all songs I ...

Regular

On my Discover Weekly (DW) playlist every week, I get up to 15 songs that I've had previously on DW playlists. As in, there are many songs that have shown up on two or even three of my DW playli...

540 Views

0 replies

1 likes

Music
  • 540 Views
  • 0 replies
  • 1 likes

Adding Content and Monetisaton...

I recently found myself with several thousand records that are all so old, that they are no longer protected by copyright and it suddenly dawned on me that it would be a great idea to start recording old records into mp3 format and putting them on th...

Newbie

I recently found myself with several thousand records that are all so old, that they are no longer protected by copyright and it suddenly dawned on me that it would be a great idea to start recording...

601 Views

0 replies

0 likes

Music
Other
  • 601 Views
  • 0 replies
  • 0 likes

Other Users Are Connecting to My Spotify

This has happened to me a few times now. Spotify Connect will connect to another users device and stream music. They are able to follow/unfollow playlists and artists. I am currently using version 1.0.28.89.gf959d4ce .

Newbie

This has happened to me a few times now. Spotify Connect will connect to another users device and stream music. They are able to follow/unfollow playlists and artists. I am currently using version&nb...

osornios

Spotify Star

526 Views

1 replies

0 likes

Connect
Other
  • 526 Views
  • 1 replies
  • 0 likes

Songs are grey, inactive and won't play!

A few songs in my oldest playlist are inactive, they stay visable but won't play...I want to remove them from the list but it's impossible....help! I want to tidy things up!

Newbie

A few songs in my oldest playlist are inactive, they stay visable but won't play...I want to remove them from the list but it's impossible....help! I want to tidy things up!

541 Views

0 replies

0 likes

Other
  • 541 Views
  • 0 replies
  • 0 likes

Songs not full length

At some point about 7 months ago on a vacation some songs in my playlist hadnt the full length or the normal sound like Firefly from Owl city it was now 3:02 minutes long from the normal 3:48 minutes long or Alone Together from Fall out boy was sudde...

Newbie

At some point about 7 months ago on a vacation some songs in my playlist hadnt the full length or the normal sound like Firefly from Owl city it was now 3:02 minutes long from the normal 3:48 minutes...

541 Views

0 replies

0 likes

Other
  • 541 Views
  • 0 replies
  • 0 likes

Webplayer error

Greetings! I continiuously get the error message "Can't connect to Spotify. Trying again now..." when I use play.spotify.com. How to get rid of this problem. I am using latest Mozilla Firefox.Thanks and Regards, Nirmal

Newbie

Greetings!   I continiuously get the error message "Can't connect to Spotify. Trying again now..." when I use play.spotify.com. How to get rid of this problem. I am using latest Mozilla Firefo...

362 Views

0 replies

0 likes

Web Player
Windows
  • 362 Views
  • 0 replies
  • 0 likes

Removal of New Releases in Browse->Discover->New Releases

This was a fundamnetal part of my listening habits. A personalised list of new music coming out, who wouldnt want that feature. Can someone from spotify explain why I don't see this anymore? And how can I get it back. Is this kind of list accessible ...

Regular

This was a fundamnetal part of my listening habits.  A personalised list of new music coming out, who wouldnt want that feature.  Can someone from spotify explain why I don't see this...

ngosman

Newbie

813 Views

4 replies

6 likes

Windows
  • 813 Views
  • 4 replies
  • 6 likes

Solved!! Album appears in Web Player but Won't Play, doesn't show in app at all.

I am unable to play this album: https://open.spotify.com/album/1nquRHL1WHrwkX9EuPx9Ck It wont even show up in search results from within the app, but google was able to find it. I can see all other albums by that band, and they all appear to work.

Newbie

I am unable to play this album:    https://open.spotify.com/album/1nquRHL1WHrwkX9EuPx9Ck   It wont even show up in search results from within the app, but google was able to find i...

osornios

Spotify Star

1021 Views

1 replies

0 likes

Web Player
  • 1021 Views
  • 1 replies
  • 0 likes

Most Massive Attack Albums Disappeared (UK)

All original Massive Attack albums, with the exception of Blue Lines and remix albums, have disappeared from Spotify. Has Spotify lost the rights to this content, or is this a technical issue?

Casual Listener

  All original Massive Attack albums, with the exception of Blue Lines and remix albums, have disappeared from Spotify. Has Spotify lost the rights to this content, or is this a technical issue...

jamogram

Casual Listener

427 Views

1 replies

0 likes

Music
  • 427 Views
  • 1 replies
  • 0 likes

[WP 8] i download song that not appear in the playlist *Descargo Temas que no aparecen en playlist

I am part of the family Spotify account. I have a public playlist. Today i download 2 songs and reach the 100 discharged. Spotify show me the 100 downloads. But the songs doesnt appear in the playlist. What can be? I look forward to any comments.rega...

Newbie

I am part of the family Spotify account. I have a public playlist. Today i download 2 songs and reach the 100 discharged. Spotify show me the 100 downloads. But the songs doesnt appear in the pl...

310 Views

0 replies

0 likes

WP 8
  • 310 Views
  • 0 replies
  • 0 likes

Spotify + Amazon Echo + Support in Brazil

Hello,I have a spotify account in Brazila and I am planning to take my Amazon Alexa Echo to Brazil. Does the Alexa works in Brazil and a Brazilian spotify account?Any help is appreciated

Newbie

Hello, I have a spotify account in Brazila and I am planning to take my Amazon Alexa Echo to Brazil. Does the Alexa works in Brazil and a Brazilian spotify account? Any help is appreciated

ablandina

Newbie

4932 Views

9 replies

0 likes

Connect
  • 4932 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't play a full album

Just went into premium, but still cant play a full album. after playing the first song of the album by clicking on it, Spotify will than shuffle the songs and worse, play the songs in live versions! can i just listen to a full album by its original o...

Visitor

Just went into premium, but still cant play a full album. after playing the first song of the album by clicking on it, Spotify will than shuffle the songs and worse, play the songs in live versions! ...

AnyDayJoe

Casual Listener

62296 Views

21 replies

3 likes

Music
  • 62296 Views
  • 21 replies
  • 3 likes

Solved!! Spotify Draw Cash From my Bank Account But No Preminium?

Hello dear community.As you all know there was a discount for summer which offers a special price for 3 months(after that regular price) which was 1Turkish Lira in my case. However when I tried to buy that offer I gave my card info and paid but when ...

Newbie

Hello dear community. As you all know there was a discount for summer which offers a special price for 3 months(after that regular price) which was 1Turkish Lira in my case. However when I tried to ...

osornios

Spotify Star

1045 Views

1 replies

0 likes

Web Player
Windows
  • 1045 Views
  • 1 replies
  • 0 likes

Lyrics

Thought new lyrics program was under development. Don't see and can't find anything on lyrics. Advsie pls. Thanks.

Casual Listener

Thought new lyrics program was under development. Don't see and can't find anything on lyrics. Advsie pls. Thanks.

REG47

Casual Listener

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

Spotlight

I'm trying to connect to Spotlight, using my Spotify Premium Account, on the Amazon Firestick, but I'm not sure how to get it up and running! Any help or comments would be greatly appreciated, Thanks!

Newbie

I'm trying to connect to Spotlight, using my Spotify Premium Account, on the Amazon Firestick, but I'm not sure how to get it up and running! Any help or comments would be greatly appreciated, Thanks!

320 Views

0 replies

0 likes

Connect
  • 320 Views
  • 0 replies
  • 0 likes

Playstation 4 - I am not able to start songs anymore

Since two months... my Playstation 4 suddenly stops playing music. As soon as i start a song it switches back to Pause.- I deleted spotify and installed it again. Didnt help.- I restarted my router. Didnt help.If i cant solve the problem iam going to...

Newbie

Since two months... my Playstation 4 suddenly stops playing music. As soon as i start a song it switches back to Pause. - I deleted spotify and installed it again. Didnt help. - I restarted my ro...

517 Views

0 replies

1 likes

Music
PlayStation
ps3
  • 517 Views
  • 0 replies
  • 1 likes