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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

67838 Views

8 replies

4 likes

  • 67838 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39854 Views

223 replies

21 likes

Other
  • 39854 Views
  • 223 replies
  • 21 likes

Spotify family on Sonos

Hello, My wife at home want to listen spotfy music over the Sonos soundbar. Do i heve to make a separate account for the Sonos or is there an other selution?Because when i use the same accound as on my iPhone the music will interupped i think. I have...

Newbie

Hello,   My wife at home want to listen spotfy music over the Sonos soundbar.   Do i heve to make a separate account for the Sonos or is there an other selution? Because when i use the...

MaryS

Roadie

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Connecting Spotify to Amazon Echo

Echo option is not showing up in my devices nor are any kind of 'find new devices' - how do I connect my spotify to my amazon echo with this feature not working for me?

Casual Listener

Echo option is not showing up in my devices nor are any kind of 'find new devices' - how do I connect my spotify to my amazon echo with this feature not working for me?

fabriciorsilva

Newbie

1082 Views

4 replies

0 likes

Other
  • 1082 Views
  • 4 replies
  • 0 likes

Classical Albums Won't Open on Web Player

Classical albums won't open when clicked on in the my music section, it just goes to a black screen. All other genres are fine, it only seems to happen with classical. You can see the songs in songs or artists but not albums. I am using google chrome...

Newbie

Classical albums won't open when clicked on in the my music section, it just goes to a black screen. All other genres are fine, it only seems to happen with classical. You can see the songs in songs ...

Bittencourt

Spotify Star

632 Views

1 replies

0 likes

Web Player
  • 632 Views
  • 1 replies
  • 0 likes

Spotify play counts on facebook

Hey Guys! I am doing a little research about Spotify for my school project and I was wondering if I post a 30 sec song preview in Facebook and person listens to it all, does it count as a play or not? I can't find any information on that anywhere. Th...

Newbie

Hey Guys!   I am doing a little research about Spotify for my school project and I was wondering if I post a 30 sec song preview in Facebook and person listens to it all, does it count as a pl...

530 Views

0 replies

0 likes

Other
  • 530 Views
  • 0 replies
  • 0 likes

How to set External SD as Offline Storage - Windows 10 Phone

I have seen lots of posts, and feature requests for this, but it is already available to do. If you already have Spotify Installedif you have the default app location set to the internal storage then...go to Settings > System > Storageselect "This De...

Casual Listener

I have seen lots of posts, and feature requests for this, but it is already available to do.   If you already have Spotify Installed if you have the default app location set to the internal s...

620 Views

0 replies

0 likes

Other
  • 620 Views
  • 0 replies
  • 0 likes

app on windows phone doesnt start

Hi everybody, do you have same issue? I added a podcast on my desktop Spotify, now my Spotify on windows phone doesn't start any more. There is no error message or similar, just a screen with "continuing..." And then back to desktop. New installation...

Casual Listener

Hi everybody, do you have same issue? I added a podcast on my desktop Spotify, now my Spotify on windows phone doesn't start any more. There is no error message or similar, just a screen with "contin...

b10126

Casual Listener

571 Views

5 replies

0 likes

  • 571 Views
  • 5 replies
  • 0 likes

Playlists

Hey, Spotify Community! I love to listen to music on Spotify, I've been using it for a long time now. My problem is though, is that when I came from vacation, all my playlists are gone. Now, there are only 64 (excluding the ones I downloaded after th...

Newbie

Hey, Spotify Community! I love to listen to music on Spotify, I've been using it for a long time now. My problem is though, is that when I came from vacation, all my playlists are gone. Now, there ar...

user-removed

Not applicable

366 Views

1 replies

0 likes

Other
  • 366 Views
  • 1 replies
  • 0 likes

Spotify Web Player Won't Play Anything in Chrome

Hi there, I've been having this issue for over a month now where nothing will play on the web player. I get logged in, push play on a song, and then.. nothing. Skips every song after that and then the screen eventually dulls out back to the loading s...

Casual Listener

Hi there,   I've been having this issue for over a month now where nothing will play on the web player. I get logged in, push play on a song, and then.. nothing. Skips every song after that an...

tanyadb

Newbie

14508 Views

31 replies

8 likes

Web Player
  • 14508 Views
  • 31 replies
  • 8 likes

Spotify Connect for Windows Phone

i've got a windows phone lumia 630. I've downloaded spotify's app but iven if i've got premium on my phon result as i haven't! I've already tried to do the login again and to delete and donwload the app again but nothing change: i'm on free version a...

Casual Listener

i've got a windows phone lumia 630. I've downloaded spotify's app but iven if i've got premium on my phon result as i haven't! I've already tried to do the login again and to delete and  donwloa...

filofilo97

Casual Listener

483 Views

2 replies

0 likes

WP 8
  • 483 Views
  • 2 replies
  • 0 likes

ROKU - Connect to a device

Is there an update scheduled so the Roku app could work in a decent way? or at least get the chance to connect to Roku from my android phone?

Newbie

Is there an update scheduled so the Roku app could work in a decent way? or at least get the chance to connect to Roku from my android phone?

770 Views

0 replies

2 likes

Connect
Other
  • 770 Views
  • 0 replies
  • 2 likes

Listening through Sonos and discovery playlist

Hi, it seems to me that listening through Sonos Spotify does not track my listened songs.I like the discovery playlist but since I started using Sonos the playlist is nonsense. Is it just me?

Newbie

Hi,   it seems to me that listening through Sonos Spotify does not track my listened songs. I like the discovery playlist but since I started using Sonos the playlist is nonsense.   Is...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Explicit Lyrics/Radio Edit

HiIs there a policy that Spotify does not list radio edit versions of tracks? I have two daughters and a current favourite for them is "cake by the ocean" by DNCE. This is a very radio heavy song but we now can't play it on Spotify as there strong us...

Newbie

Hi Is there a policy that Spotify does not list radio edit versions of tracks?   I have two daughters and a current favourite for them is "cake by the ocean" by DNCE. This is a very radio hea...

Concerneduser26

Newbie

484 Views

1 replies

3 likes

Music
  • 484 Views
  • 1 replies
  • 3 likes

where is my music?ANY music?

Hello! I just upgraded to spotify premoum a few days ago. Since that, any and all music I try to play- " this song is not available .if you have the file on the computer you can import it". For all my playlists, all my music.radio as well.I cannot pl...

Casual Listener

Hello!   I just upgraded to spotify premoum a few days ago.   Since that, any and all music I try to play-   " this song is not available .if you have the file on the computer you ...

osornios

Spotify Star

519 Views

1 replies

0 likes

Web Player
Windows
  • 519 Views
  • 1 replies
  • 0 likes

iPhone problem

I've subscribed as premium on my iPhone and it plays 3/4 songs and then just cuts out... I'm not a technical person so not sure what I'm doing wrong... Thanks!

Newbie

I've subscribed as premium on my iPhone and it plays 3/4 songs and then just cuts out... I'm not a technical person so not sure what I'm doing wrong... Thanks!

Nico

Community Legend

265 Views

1 replies

0 likes

Web Player
  • 265 Views
  • 1 replies
  • 0 likes

LG 32LH604V 2016

I have just purchased an LG 32LH604V LED Smart TV.It uses WebOS 3 and it doesn't have a Spotify App to install (not in Premium area)Any idea when the Spotify App will make its way in WebOS3?

Newbie

I have just purchased an LG 32LH604V LED Smart TV. It uses WebOS 3 and it doesn't have a Spotify App to install (not in Premium area) Any idea when the Spotify App will make its way in WebOS3?

osornios

Spotify Star

1066 Views

1 replies

0 likes

Music
  • 1066 Views
  • 1 replies
  • 0 likes

[wp10] loading and resuming every time...

Hi all.I'm at my wit's end. I'm a Premium customer on a Lumia 950... I use Spotify every day. This last week, the app won't load. I see Loading, Resuming, crashes all the time. I've uninstalled and reinstalled many times. It doesn't seem to happen in...

Casual Listener

Hi all. I'm at my wit's end. I'm a Premium customer on a Lumia 950... I use Spotify every day. This last week, the app won't load. I see Loading, Resuming, crashes all the time. I've uninstalled a...

december_boy

Casual Listener

1064 Views

5 replies

0 likes

Connect
  • 1064 Views
  • 5 replies
  • 0 likes

LG App issues

I have an LA-660S smart TV and although it has the Spotify app in it, it's very premature. I mean that it won't appear neither on my connected devices into my laptop nor my smartphone. On top of that there are no artists/my music/ songs tabs and as a...

Newbie

I have an LA-660S smart TV and although it has the Spotify app in it, it's very premature. I mean that it won't appear neither on my connected devices into my laptop nor my smartphone. On top of that...

363 Views

0 replies

0 likes

Connect
  • 363 Views
  • 0 replies
  • 0 likes

Guest Mode for Spotify on SONOS

Hey,I use Spotify premium mainly for my sonos system, but as well on my Phone while I am jogging. When I have guests listening to music in my place (most oft them even have their own accounts) it is just difficult to permanently switch accounts when ...

Newbie

Hey, I use Spotify premium mainly for my sonos system, but as well on my Phone while I am jogging. When I have guests listening to music in my place (most oft them even have their own accounts) it i...

2120 Views

0 replies

0 likes

  • 2120 Views
  • 0 replies
  • 0 likes