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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1620 Views
  • 16 replies
  • 6 likes
  • Other
  • 1620 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17597 Views
  • 8 replies
  • 1 likes
  • Other
  • 17597 Views
  • 8 replies
  • 1 likes

Devon Avr4100 hiccups

I am sad to say I yet again have problems with Spotify connect. Spotify plays perfectly on my android device but terribly on my Denon. It plays 1 second and pauses one before playING 1 sec and then new pause and so on. My Network is not the problem.

  • Roadie
  • I am sad to say I yet again have problems with Spotify connect. Spotify plays perfectly on my android device but terribly on my Denon. It plays 1 second and pauses one before playING 1 sec and then n...
  • 328 Views
  • 0 replies
  • 0 likes
  • Denon
  • 328 Views
  • 0 replies
  • 0 likes

Web Player not Streaming in Chrome

So the Web Player keeps giving me errors on not being able to stream because of my Network Restriction.This is driving me nuts, because it works from time to time, but It stops working as often as it works. To me, this has been the case for a long lo...

  • Regular
  • So the Web Player keeps giving me errors on not being able to stream because of my Network Restriction. This is driving me nuts, because it works from time to time, but It stops working as often as ...
  • Theberge43
  • Regular
  • 235 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 235 Views
  • 2 replies
  • 0 likes

South Africa Support for Spotify.

Hi. I love Spotify its an amazing program but I have a big problem. The problem is I'm South African and we can't get access to Spotify because its not supported in our country. I'm sure if you did a survey on South Africans you'll find that Sporify ...

  • Casual Listener
  • Hi.    I love Spotify its an amazing program but I have a big problem. The problem is I'm South African and we can't get access to Spotify because its not supported in our country. I'm su...
  • jean3601
  • Community Legend
  • 596 Views
  • 1 replies
  • 0 likes
  • Other
  • 596 Views
  • 1 replies
  • 0 likes

keep shutting down

I had my Spotify updated the other. After that the music keep shutting down its self.Can you please have it fixed what's the problem? I restarted my phone, uninstalled Spotify from my phone, installing it again still the same.

  • Visitor
  • I had my Spotify updated the other. After that the music keep shutting down its self. Can you please have it fixed what's the problem? I restarted my phone, uninstalled Spotify from my phone, instal...
  • 468 Views
  • 0 replies
  • 0 likes
  • music
  • 468 Views
  • 0 replies
  • 0 likes

Havent recieved any password email

I want to set a device password, and I get the message that an email has been sent to my email adress. But I never recieve any email. I have tried for over a week now.. Checked spam filter and all that. I do get random emails from spotify though.

  • Newbie
  • I want to set a device password, and I get the message that an email has been sent to my email adress. But I never recieve any email. I have tried for over a week now.. Checked spam filter and all th...
  • 306 Views
  • 0 replies
  • 0 likes
  • Connect
  • 306 Views
  • 0 replies
  • 0 likes

Lists not updating

I can remove and add artists, but when I filter My Music, the removed ones still show and new ones don't appear. Am I maxed out maybe? Iphone 6 plus updated

  • Newbie
  • I can remove and add artists, but when I filter My Music, the removed ones still show and new ones don't appear. Am I maxed out maybe? Iphone 6 plus updated
  • MauriceMV
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 179 Views
  • 1 replies
  • 0 likes

Re: All songs gone

hello im have the same problem all my best songs are gone . I did have 2 starred playlist songs now i only have 1 with olds songs. It was after i updated to new version of spotify can someone help me??

  • Newbie
  • hello im have the same problem all my best songs are gone . I did have 2 starred playlist songs now i only have 1 with olds songs. It was after i updated to new version of spotify 😞 can someone help...
  • jean3601
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Spotify Logo

Hi thereI am not sure if I am posting in the right place but it was really dificult to figure out. We are creating a product that also is conected to an artist and the artists music. Is it ok to put the Spotify logo on the tag? Its ok with the artist...

  • Newbie
  • Hi there I am not sure if I am posting in the right place but it was really dificult to figure out.  We are creating a product that also is conected to an artist and the artists music. Is it o...
  • NightScape
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • Other
  • 282 Views
  • 1 replies
  • 0 likes

[PS4] Can't play songs

Hey, First, sorry for my bad english, I'm German. I've got the problem, that I can't play any songs on my PS4.. I use this app since a couple of weeks or months and never had problems with it. But yesterday I bought Premium and now it doesn't work an...

  • Newbie
  • Hey,   First, sorry for my bad english, I'm German.   I've got the problem, that I can't play any songs on my PS4.. I use this app since a couple of weeks or months and never had proble...
  • jerola
  • Regular
  • 1099 Views
  • 2 replies
  • 1 likes
  • Other
  • 1099 Views
  • 2 replies
  • 1 likes

Ayudaaa

Necesito saber si puedo cambiar correo y mantener mi cuenta. Pago un plan familiar pero el correo que tenía ya no lo uso ni nada, quisiera saber si puedo cambiar el correo y seguir con mi cuenta normal.

  • Newbie
  • Necesito saber si puedo cambiar correo y mantener mi cuenta. Pago un plan familiar pero el correo que tenía ya no lo uso ni nada, quisiera saber si puedo cambiar el correo y seguir con mi cuenta norm...
  • 337 Views
  • 0 replies
  • 0 likes
  • Other
  • 337 Views
  • 0 replies
  • 0 likes

Top Tracks In Your Netrowk does not update

Hi, I have noticed that for quite a long time the playlist in my Top Tracks in Your Network does not change even though the last update is supposed to be today. I asked my friends and they have experienced the same problem. Is there a solution to tha...

  • Newbie
  • Hi,   I have noticed that for quite a long time the playlist in my Top Tracks in Your Network does not change even though the last update is supposed to be today. I asked my friends and they h...
  • jacobhampton
  • Regular
  • 503 Views
  • 2 replies
  • 1 likes
  • Other
  • 503 Views
  • 2 replies
  • 1 likes

[PS3] Glitch when scrolling through songs

I notice when I am scrolling through my music on my PS3 that I see duplicates of my music for everything. The duplicates are covering my other songs and the album art it not what the songs are. I don't know if this is because this is a more recent Sp...

  • Community Legend
  • I notice when I am scrolling through my music on my PS3 that I see duplicates of my music for everything. The duplicates are covering my other songs and the album art it not what the songs are. I don...
  • 284 Views
  • 0 replies
  • 0 likes
  • Other
  • 284 Views
  • 0 replies
  • 0 likes

Spotify stops playing after an 1hr by itself

I listen to spotidy while going to bed. Everything starts fine and about an hour into playing it just stops. I am using an Lg g4. This just started after an update about a month ago. Any suggestions?

  • Newbie
  • I listen to spotidy while going to bed. Everything starts fine and about an hour into playing it just stops. I am using an Lg g4. This just started after an update about a month ago. Any suggestions?
  • MauriceMV
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 222 Views
  • 1 replies
  • 0 likes

Spotify stops playing

Yeah guys that's my problem for like 2 weeks ago started to do this I'm not even touching my phone and it stops playing what's the problem? (samsung e5)edit : when i open spotify after this problem application says im offline for like 2-3 second.

  • Newbie
  • Yeah guys that's my problem for like 2 weeks ago started to do this I'm not even touching my phone and it stops playing what's the problem? (samsung e5) edit :  when i open spotify after this...
  • 220 Views
  • 0 replies
  • 1 likes
  • music
    Other
    Samsung
  • 220 Views
  • 0 replies
  • 1 likes

Why was the Holiday Theme Category removed from the selection of Playlists under "Browse"?

Mid-Year (around July) there was a Spotify Category/Playlist under "Browse" titled Holiday. I LOVED it, especially when I hosted parties or just wanted to listen to playlists that focused on a particular holiday. Ever since about September, the categ...

  • Newbie
  • Mid-Year (around July) there was a Spotify Category/Playlist under "Browse" titled Holiday. I LOVED it, especially when I hosted parties or just wanted to listen to playlists that focused on a partic...
  • annie_duncan
  • Newbie
  • 638 Views
  • 2 replies
  • 5 likes
  • music
    Samsung
  • 638 Views
  • 2 replies
  • 5 likes

False track: Alphabeat - Go Go

Device: Laptop Operating System Version: Windows 7 SP1 Spotify Version: 1.0.18.60.g5fe0413d Description:The song labelled "Go Go" by "Alphabeat" from the album "This Is Alphabeat" is erroneous. It is a completely different song. Please see https://ww...

  • Newbie
  • Device: Laptop   Operating System Version: Windows 7 SP1   Spotify Version: 1.0.18.60.g5fe0413d   Description: The song labelled "Go Go" by "Alphabeat" from the album "This...
  • jean3601
  • Community Legend
  • 538 Views
  • 1 replies
  • 1 likes
  • Android Song
    Desktop
  • 538 Views
  • 1 replies
  • 1 likes

İ need help

For 3 months agoİ paid 12.99 tl (means 4$) the normal price for turkeyFor the spotify premiumBut for 3months i started to pay 56.99 tl (means18$)So i open the spotify receipt and click to the pricesAnd when i click the prices which is 56.99tl it turn...

  • Newbie
  • For 3 months ago İ paid 12.99 tl (means 4$) the normal price for turkey For the spotify premium But for 3months i started to pay 56.99 tl (means18$) So i open the spotify receipt and click to the...
  • jean3601
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 283 Views
  • 1 replies
  • 0 likes

Account Hacked

I think I have tweeted and emailed a million times about my account being hacked and I am not getting any help. Emailing doesn't do any good since it goes to the hacker's email. My account has been hacked. The person has changed the email address and...

  • Regular
  • I think I have tweeted and emailed a million times about my account being hacked and I am not getting any help. Emailing doesn't do any good since it goes to the hacker's email. My account has been h...
  • jean3601
  • Community Legend
  • 731 Views
  • 10 replies
  • 0 likes
  • music
  • 731 Views
  • 10 replies
  • 0 likes

premium is not working

i upgraded to premium but the charges in my bank account said pending and now i checked today and its no longer there but i was still charged twice of 5.34 which is the student discount what do i do

  • Newbie
  • i upgraded to premium but the charges in my bank account said pending and now i checked today and its no longer there but i was still charged twice of 5.34 which is the student discount what do i do
  • jean3601
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Connect
    Logitech
    music
    Other
  • 255 Views
  • 1 replies
  • 0 likes

Re: How can I submit error correction to spotify?

@marianoc84 I see, well you can report this error by contacting support and they'll fix it for you You can contact support on twitter @SpotifyCares Or you can email Support here. If you receive a No-Reply email that says to check out the FAQ or Commu...

  • Community Legend
  • @marianoc84   I see, well you can report this error by contacting support and they'll fix it for you 🙂   You can contact support on twitter @SpotifyCares Or you can ...
  • 288 Views
  • 0 replies
  • 1 likes
  • 288 Views
  • 0 replies
  • 1 likes