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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • eliz_durham13
  • Visitor
  • 20049 Views
  • 122 replies
  • 13 likes
  • Other
  • 20049 Views
  • 122 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21957 Views
  • 9 replies
  • 2 likes
  • Other
  • 21957 Views
  • 9 replies
  • 2 likes

Spotfiy won't play a song even though it's not grey.

Okay so it won't play some songs even though they aren't greyed out. It just skips over them. I'm using windows 10.

  • Regular
  • Okay so it won't play some songs even though they aren't greyed out. It just skips over them. I'm using windows 10.
  • rednblu
  • Roadie
  • 386 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 386 Views
  • 1 replies
  • 1 likes

Taste Rewind Does Not Work

When I go to the "taste rewind" website for Spotify, it lets me choose three artists, but when it says that my "taste rewind is ready," it will not let me scroll down to the completed playlist. Any insights would be helpful!

  • Regular
  • When I go to the "taste rewind" website for Spotify, it lets me choose three artists, but when it says that my "taste rewind is ready," it will not let me scroll down to the completed playlist. Any i...
  • ginolerebours
  • Regular
  • 1442 Views
  • 7 replies
  • 3 likes
  • music
  • 1442 Views
  • 7 replies
  • 3 likes

I found what I believe to be 2 songs in one track by mistake.

Hello Spotify community (and what I hope to be Spotify team members!) I found a track that I believe has 2 tracks in it by mistake! Back Home in Texas by Casey Donahew Band (Spotify URI: spotify:track:1QPc7krJseO8LF2BzDZ2Wd). The track ends as it sho...

  • Newbie
  • Hello Spotify community (and what I hope to be Spotify team members!)   I found a track that I believe has 2 tracks in it by mistake! Back Home in Texas by Casey Donahew Band (Spotify URI:&nbs...
  • 274 Views
  • 0 replies
  • 0 likes
  • music
  • 274 Views
  • 0 replies
  • 0 likes

Confused

If I have premium and download my music and stop getting premium what was the point of downloading the music if I can't keep it downloaded?

  • Newbie
  • If I have premium and download my music and stop getting premium what was the point of downloading the music if I can't keep it downloaded?
  • MattSuda
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • music
  • 279 Views
  • 1 replies
  • 0 likes

Changing to Echo stops playlist

I've never had issues before playing spotify on the Echo but today, when I started Spotify on the Echo it changed my song. I used voice command to play a playlist, Echo accepts but then nothing happens. I started the playlist on on iPhone then switch...

  • Music Fan
  • I've never had issues before playing spotify on the Echo but today, when I started Spotify on the Echo it changed my song.  I used voice command to play a playlist, Echo accepts but then nothing...
  • VaTechPilot
  • Newbie
  • 647 Views
  • 3 replies
  • 0 likes
  • Other
  • 647 Views
  • 3 replies
  • 0 likes

Smart TV LG 43LH604V WebOS 3.0 Spain: no spotify app

Good morning (from Spain), Yesterday I bought the new 43LH604V LG Smart TV and I was going to download Spotify app from the store... but it is not there. I don't know if it is not there now or if it won't be there cause I don't know quite well the LG...

  • Newbie
  • Good morning (from Spain),   Yesterday I bought the new 43LH604V LG Smart TV and I was going to download Spotify app from the store... but it is not there. I don't know if it is not there now ...
  • Xebi
  • Casual Listener
  • 1117 Views
  • 1 replies
  • 1 likes
  • Other
  • 1117 Views
  • 1 replies
  • 1 likes

Freezing after ads

Spotify is again freezing after ads, it did this last year then seemed to fix itself. Really annoying. Can anyone help?

  • Newbie
  • Spotify is again freezing after ads, it did this last year then seemed to fix itself. Really annoying. Can anyone help?
  • 271 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 271 Views
  • 0 replies
  • 0 likes

Spotify Device Password

I'm stuck in a very frustrating spot. The "Set Spotify Device Password" option doesn't send an email to me. So after doing some reading, it looked like I should be able to contact support, and they would be able to manually generate the link to send ...

  • Casual Listener
  • I'm stuck in a very frustrating spot. The "Set Spotify Device Password" option doesn't send an email to me. So after doing some reading, it looked like I should be able to contact support, and they w...
  • Keraos
  • Casual Listener
  • 1029 Views
  • 2 replies
  • 0 likes
  • Other
  • 1029 Views
  • 2 replies
  • 0 likes

Game of Thrones + PS4 = Static?

For some reason, playing the Game of Thrones soundtrack (any season) through the Spotify app on my PS4 always ends up sounding muddled with a very shrieky, high pitched static. I don't have this issue on any other device, nor with any other album. Th...

  • Regular
  • For some reason, playing the Game of Thrones soundtrack (any season) through the Spotify app on my PS4 always ends up sounding muddled with a very shrieky, high pitched static. I don't have this issu...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Unable to play some spesific songs (greyed out)

Some friends and I were listening to music at my place this weekend and we wanted to put on Metallica - Whiskey In the Jar, but for some reason this song wouldn't start on my computer. I was using the webapp at the time, but I've tested the same song...

  • Casual Listener
  • Some friends and I were listening to music at my place this weekend and we wanted to put on Metallica - Whiskey In the Jar, but for some reason this song wouldn't start on my computer. I was using th...
  • sjallabeis
  • Casual Listener
  • 527 Views
  • 2 replies
  • 1 likes
  • Web Player
    Windows
  • 527 Views
  • 2 replies
  • 1 likes

help!! WHY DOESNT SPOTIFY WORK???

Why doesn't Spotify work on my windows 10 Lumia phone I'm a premium customer please help me!!! My songs don't even play!!!

  • Newbie
  • Why doesn't Spotify work on my windows 10 Lumia phone I'm a premium customer please help me!!! My songs don't even play!!!
  • 383 Views
  • 0 replies
  • 0 likes
  • music
  • 383 Views
  • 0 replies
  • 0 likes

Setting a device password

Hi!I'm experiencing some issues in setting a device password for my account.A few years back I coupled my FB login to my Spotify account, which works on most devices. However, now I have a Onkyo amplifier, with integrated Spotify support. But to make...

  • Newbie
  • Hi! I'm experiencing some issues in setting a device password for my account. A few years back I coupled my FB login to my Spotify account, which works on most devices. However, now I have a Onkyo ...
  • MaryS
  • Roadie
  • 560 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 560 Views
  • 1 replies
  • 0 likes

Error code 500 for concerts tab

There's a Spotify presale for Melanie Martinez tickets in my town, and it opened at 10 AM CST, but every time I try to open the concerts section, it says an error occurred in the app and error code 500 in the web player. I really wanna get tickets be...

  • Casual Listener
  • There's a Spotify presale for Melanie Martinez tickets in my town, and it opened at 10 AM CST, but every time I try to open the concerts section, it says an error occurred in the app and error code 5...
  • MaryS
  • Roadie
  • 837 Views
  • 1 replies
  • 1 likes
  • Other
  • 837 Views
  • 1 replies
  • 1 likes

Use PayPal for more than one premium Account

I got Premium for 99ct in a special offer for my account. Now I want to get it for my child but when I enter my PayPal account data, it just jumps back to the place where I can chose the methode of payment

  • Newbie
  • I got Premium for 99ct in a special offer for my account. Now I want to get it for my child but when I enter my PayPal account data, it just jumps back to the place where I can chose the methode of p...
  • MaryS
  • Roadie
  • 547 Views
  • 1 replies
  • 0 likes
  • music
  • 547 Views
  • 1 replies
  • 0 likes

Airplay Fix

I'm not sure exactly what the problem is, but when I'm using Airplay through an Apple TV (3rd gen) and Spotify, it will hang up if the computer goes to sleep (or possibly if I pause it for a long time) — I just no longer get sound from Spotify. I DO,...

  • Newbie
  • I'm not sure exactly what the problem is, but when I'm using Airplay through an Apple TV (3rd gen) and Spotify, it will hang up if the computer goes to sleep (or possibly if I pause it for ...
  • 726 Views
  • 0 replies
  • 0 likes
  • bugs
  • 726 Views
  • 0 replies
  • 0 likes

Solved!! Add Spotify Radio to SONOS, please!

Spotify, please provide SONOS with the ability to support Spotify Radio. From the SONOS community: John M, an employee of Sonos, replied to Add Spotify radios to Sonos !!!, an idea about Sonos. Thank you everyone for the responses and feedback. Pleas...

  • Newbie
  • Spotify, please provide SONOS with the ability to support Spotify Radio.      From the SONOS community:   John M, an employee of Sonos, replied to Add Spotify radios to ...
  • camillo75
  • Community Legend
  • 43401 Views
  • 177 replies
  • 262 likes
  • 43401 Views
  • 177 replies
  • 262 likes

[Help] Spotify integration on Facebook

Hello i want to post my music in facebook like this screen: http://image.noelshack.com/fichiers/2016/25/1466707149-sans-titre.jpg When i click on the track starts playing. But, when I post my album sharing, it's always links that return to the spotif...

  • Newbie
  • Hello i want to post my music in facebook like this screen: http://image.noelshack.com/fichiers/2016/25/1466707149-sans-titre.jpg   When i click on the track starts playing. But, when I p...
  • 505 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 505 Views
  • 0 replies
  • 0 likes

Way to prevent duplicates in playlists.

I have saved a bunch of songs that now show up in my music under "Songs." I want to basically create a new playlist that is a copy of the "Songs" section of my music, but it seems the only way to do this would be to go through my entire Songs section...

  • Newbie
  • I have saved a bunch of songs that now show up in my music under "Songs."    I want to basically create a new playlist that is a copy of the "Songs" section of my music, but it seems...
  • 1347 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 1347 Views
  • 0 replies
  • 0 likes

Re-ordering of tracks in a playlist still not available?

I just bought the Premium membership, only to find that there is no way to order tracks inside playlists. This makes Spotify not good enough to pay for in my opinion, and I see from other posts that people have been asking for this for the last 3 yea...

  • Casual Listener
  • I just bought the Premium membership, only to find that there is no way to order tracks inside playlists. This makes Spotify not good enough to pay for in my opinion, and I see from other posts that ...
  • osornios
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 262 Views
  • 1 replies
  • 0 likes

Cannot Connect to Spotify

I'm trying to load the Spotify web player on Google Chrome. I receive a spinning wheel that says "connecting to Spotify," which never loads. Tried launching in Internet Explorer and restarting brower. Still will not connect.

  • Casual Listener
  • I'm trying to load the Spotify web player on Google Chrome. I receive a spinning wheel that says "connecting to Spotify," which never loads. Tried launching in Internet Explorer and restarting brower...
  • bsalgado
  • Casual Listener
  • 1002 Views
  • 5 replies
  • 1 likes
  • Web Player
    Windows
  • 1002 Views
  • 5 replies
  • 1 likes