Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12219 Views
  • 8 replies
  • 0 likes
  • Other
  • 12219 Views
  • 8 replies
  • 0 likes

New songs

Put up songs by Eir Aoi! Examples are Ignite and Niji no Oto!

  • Newbie
  • Put up songs by Eir Aoi! Examples are Ignite and Niji no Oto!
  • Peter__
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Add support for Google ChromeCast

So, I was thinking about getting a roku since it nad spotify. But then i saw the chromecast and fell in love with it. I got it but spotify isnt available on it! Spotify please come on chromecast! If tis dosen't happen soon, i will switch the Google P...

  • Newbie
  • So, I was thinking about getting a roku since it nad spotify. But then i saw the chromecast and fell in love with it. I got it but spotify isnt available on it! Spotify please come on chromecast! If ...
  • Peter__
  • Community Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • Other
  • 493 Views
  • 1 replies
  • 0 likes

How many numbers do I have on my device?

Hi, I know there is a maximum of 3333 offline songs on my Windows Phone device (or any other device). But is there a way to find out how many numbers you currently have offline? It would be nice to see that in the synchronization/settings screen, nex...

  • Visitor
  • Hi,   I know there is a maximum of 3333 offline songs on my Windows Phone device (or any other device). But is there a way to find out how many numbers you currently have offline? It would...
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 167 Views
  • 1 replies
  • 0 likes

MF DOOM

What happened to all the MF albums??

  • Newbie
  • What happened to all the MF albums??
  • Peter__
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

[WP8.1] Show only offline content

It'd be great to have the "show only offline content" filter somewhere in the app.

  • Music Fan
  • It'd be great to have the "show only offline content" filter somewhere in the app.
  • 271 Views
  • 0 replies
  • 2 likes
  • WP 8
  • 271 Views
  • 0 replies
  • 2 likes

Two Bands Named Utopia

There are two bands named Utopia: http://en.wikipedia.org/wiki/Utopia_(band) http://en.wikipedia.org/wiki/Utopia_(Brazilian_band) One is American, the other is Brazilian. They are both located on the same page but with the American bio. It would be g...

  • Casual Listener
  • There are two bands named Utopia:   http://en.wikipedia.org/wiki/Utopia_(band) http://en.wikipedia.org/wiki/Utopia_(Brazilian_band)   One is American, the other is Brazilian. They...
  • blake
  • Community Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • artist pages
  • 412 Views
  • 1 replies
  • 0 likes

50 titres disparus d'une playlist

Bonjour, grosse déception aujourd'hui en ouvrant spotify, une de mes playlist a perdu environ 50 titres!!! Pourquoi? Que s'est-il passé? Pourriez-vous me rstaurer cette playlist ou me donner un historique que je les retrouve svp? Cordialement Alan Ve...

  • Newbie
  • Bonjour, grosse déception aujourd'hui en ouvrant spotify, une de mes playlist a perdu environ 50 titres!!! Pourquoi? Que s'est-il passé? Pourriez-vous me rstaurer cette playlist ou me donner un his...
  • hcastidu
  • Newbie
  • 359 Views
  • 1 replies
  • 0 likes
  • Music
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! New Releases on Spotify - US Not Getting Updated

The playlist for "New Releases on Spotify - US" is not getting updated. This list is managed by Spotify USA. It hasn't been added to since July 29th. Can someone please make sure it's current with this week's releases?

  • Newbie
  • The playlist for "New Releases on Spotify - US" is not getting updated.  This list is managed by Spotify USA.     It hasn't been added to since July 29th.  Can someone please ...
  • Newmoo
  • Newbie
  • 530 Views
  • 4 replies
  • 1 likes
  • Other
  • 530 Views
  • 4 replies
  • 1 likes

Incorrect Song

While listening to an album today, I came across a song that is obviously incorrect. The title and info is fitting to the album, but the audio file connected to it is not. The track that played was from a whole different genre. I was just curious abo...

  • Casual Listener
  • While listening to an album today, I came across a song that is obviously incorrect.  The title and info is fitting to the album, but the audio file connected to it is not.  The track that ...
  • mebble
  • Casual Listener
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Solved!! Martha Tilston gone on Spotify?

Whats up with Martha Tilston. 5 Albums and every song is gone in spotify germany. Where do I find further informations about things like this?

  • Regular
  • Whats up with Martha Tilston. 5 Albums and every song is gone in spotify germany.   Where do I find further informations about things like this?  
  • MackTheShrek
  • Regular
  • 843 Views
  • 5 replies
  • 0 likes
  • 843 Views
  • 5 replies
  • 0 likes

Why no "instrumental version" of Katy Perry songs

Why doesn't Spotify have any songs that are "instrumental" like The One That Got Away or Part of Me by Katy Perry as an example. Is it due to those sountracks not being "offical releases" or does Spotify not have a license to have those soundtracks? ...

  • Casual Listener
  • Why doesn't Spotify have any songs that are "instrumental" like The One That Got Away or Part of Me by Katy Perry as an example. Is it due to those sountracks not being "offical releases" or does Spo...
  • 392 Views
  • 0 replies
  • 0 likes
  • Pop
  • 392 Views
  • 0 replies
  • 0 likes

[Sonos] Issue with New Albums Showing Up on Artist Pages

I have noticed that some weeks when new albums get added they do not show up on the Sonos artist pages. This got better for a while, but it is happening again. It really seems like it is just not updating for some reason (not sure if this is related ...

  • Roadie
  • I have noticed that some weeks when new albums get added they do not show up on the Sonos artist pages.  This got better for a while, but it is happening again.  It really seems like it is ...
  • Scharffenator
  • Newbie
  • 1048 Views
  • 4 replies
  • 0 likes
  • SONOS
  • 1048 Views
  • 4 replies
  • 0 likes

Music link to re-issued version doesn't work

I read in the FAQ that if a song is removed it'll try to play a similair song. I've got In Flames in my playlist which was removed last week or so. It has now been readded in a "Re-issued 2014" version but when my playlist tries to play the old in fl...

  • Casual Listener
  • I read in the FAQ that if a song is removed it'll try to play a similair song.   I've got In Flames in my playlist which was removed last week or so. It has now been readded in a "Re-is...
  • Snæbjørn
  • Casual Listener
  • 407 Views
  • 2 replies
  • 0 likes
  • Other
  • 407 Views
  • 2 replies
  • 0 likes

Playlist categories (Genres and Moods) disappeared on Windows Phone

I recently saw that some playlist categories that were shown on Windows Phone are missing. First, the "Urban" category dissappeared. Now Country disapppeared as well. Then I saw that the new categories, Hip Hop, Folk & Americana, R & B, Dinner and Sl...

  • Newbie
  • I recently saw that some playlist categories that were shown on Windows Phone are missing.   First, the "Urban" category dissappeared. Now Country disapppeared as well.   Then I saw...
  • 665 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 665 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect works too well

I am experiencing something quite strange with Spotify Connect. I have a pretty standard set-up: Yamaha RX-V475 receiver, HTC One, and a normal home LAN with a standard router. The receiver is on the LAN and I can, as one would expect, fire it up and...

  • Casual Listener
  • I am experiencing something quite strange with Spotify Connect. I have a pretty standard set-up: Yamaha RX-V475 receiver, HTC One, and a normal home LAN with a standard router. The receiver is on the...
  • renesdk
  • Casual Listener
  • 2355 Views
  • 6 replies
  • 0 likes
  • Other
  • 2355 Views
  • 6 replies
  • 0 likes

Looking for Smiling by Harry Gregson Williams

Hi everyone, I search the song "smiling" by Harry Gregson Williams but got none. however, soundcloud has it... Spotify, please get this song....!!!

  • Newbie
  • Hi everyone, I search the song "smiling" by Harry Gregson Williams but got none.  however, soundcloud has it...   Spotify, please get this song....!!!
  • Peter__
  • Community Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • Artist
    Music
  • 466 Views
  • 1 replies
  • 0 likes

Snow Patrol

can't find this is everything you are in the albums

  • Newbie
  • can't find this is everything you are in the albums
  • Peter__
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

A Request For Keys and Krates Album

I would like to request an album for Keys ad Krates. I pay 10 dollars a month and i think i desirve to atleast have somehting i like. It would be great if you can put it up!

  • Newbie
  • I would like to request an album for Keys ad Krates. I pay 10 dollars a month and i think i desirve to atleast have somehting i like. It would be great if you can put it up! 
  • Peter__
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • trap
  • 425 Views
  • 1 replies
  • 0 likes

Seatrain

I'm looking for the group Seatrain albums: Seatrain and Marblehead Messenger! How do I make requests like this to Spotify?

  • Newbie
  • I'm looking for the group Seatrain albums:   Seatrain    and  Marblehead Messenger!  How do I make requests like this to Spotify?
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Request
  • 398 Views
  • 1 replies
  • 0 likes