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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

79624 Views

9 replies

4 likes

  • 79624 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42616 Views

232 replies

21 likes

Other
  • 42616 Views
  • 232 replies
  • 21 likes

[Install Issue] Windows Phone

Recently uninstalled Spotify, as it was not starting up. Then I had decided to re-install it, but upon downloading it from the store, it would have the download of the 14mb and then it would say "Attention required. Tap Here" The Tap Here lead to "Sp...

Newbie

Recently uninstalled Spotify, as it was not starting up.  Then I had decided to re-install it, but upon downloading it from the store, it would have the download of the 14mb and then it would sa...

374 Views

0 replies

0 likes

Other
WP 8
  • 374 Views
  • 0 replies
  • 0 likes

Tesla Spotify Errors

Hi,At present I do experience 2 errors in the tesla model s version of spotify. Car firmware 7.1 (2.14.66)1.My "songs" does not update in the car.I can add or remove songs in the car or on my phone or Sonos. The Sonos, Android app and Web player keep...

Newbie

Hi, At present I do experience 2 errors in the tesla model s version of spotify. Car firmware 7.1 (2.14.66) 1. My "songs" does not update in the car. I can add or remove songs in the car or o...

Krachael88

Casual Listener

5131 Views

7 replies

3 likes

Other
  • 5131 Views
  • 7 replies
  • 3 likes

samsung ue48ju6495 no app

Does anyone have a idea to get the app on this TV.

Casual Listener

Does anyone have a idea to get the app on this TV.

Djointje

Casual Listener

647 Views

3 replies

0 likes

Samsung
  • 647 Views
  • 3 replies
  • 0 likes

Offline Playlists not downloading properly (BlackBerry 9900)

Hey there,my 9900 won't download Spotify playlists for offline listening anymore. Also it has been buggy since forever, I can't get it to download more than one or two playlists anymore. At some point it just stops synching: shows 1/234 song download...

Casual Listener

Hey there, my 9900 won't download Spotify playlists for offline listening anymore. Also it has been buggy since forever, I can't get it to download more than one or two playlists anymore. At ...

372 Views

0 replies

0 likes

Other
  • 372 Views
  • 0 replies
  • 0 likes

spotify.com on mobile

The text of the web in Spanish doesn't fit the design on my iPhone 5s. www.spotify.com/es/account/overviewwww.spotify.com/es/account/overviewwww.spotify.com/es/purchase/ecards/

Community Legend

The text of the web in Spanish doesn't fit the design on my iPhone 5s.   www.spotify.com/es/account/overview www.spotify.com/es/account/overview www.spotify.com/es/purchase/ecards/

OviiiOne

Community Legend

925 Views

2 replies

0 likes

Other
  • 925 Views
  • 2 replies
  • 0 likes

Spotify on PlayStation: Playback troubleshooting

Hey folks, We’ve noticed a few of you are experiencing some playback mischievousness when using Spotify on your PlayStation devices. We thought we’d post a few helpful troubleshooting tips that might help with any pesky playback issues you’re having....

Spotify

Hey folks,   We’ve noticed a few of you are experiencing some playback mischievousness when using Spotify on your PlayStation devices. We thought we’d post a few helpful troubleshooting...

11103 Views

0 replies

4 likes

Other
PlayStation
ps3
Sony
  • 11103 Views
  • 0 replies
  • 4 likes

Cancel sub scription

I started a free trial and it's stopped and now I don't know how to cancel it. Also, I'm worried that I'll have to pay for this month even though I didn't plan on paying for anything

Newbie

I started a free trial and it's stopped and now I don't know how to cancel it. Also, I'm worried that I'll have to pay for this month even though I didn't plan on paying for anything

Edith80

Newbie

960 Views

2 replies

0 likes

Samsung
  • 960 Views
  • 2 replies
  • 0 likes

Disk Almost Full Message

Let me just fill you in on some deets real quick:-I'm using free Spotify, not premium-I can't even get into the app, so anything I would do that is within the app can't happen-I'm an avid music lover and Spotify is my main source of it.The problem is...

Casual Listener

Let me just fill you in on some deets real quick: -I'm using free Spotify, not premium -I can't even get into the app, so anything I would do that is within the app can't happen -I'm an avid music...

bencebarath128

Newbie

4792 Views

6 replies

0 likes

Music
  • 4792 Views
  • 6 replies
  • 0 likes

Web Player Still requires Flash?

I uninstalled flash player months ago and it's NEVER going to get reinstalled. Here we are in 2016 and there is still a requirement to install flash? Might as well require windows 10 and require google chrome as well. Unfortunately most people don't ...

Newbie

I uninstalled flash player months ago and it's NEVER going to get reinstalled. Here we are in 2016 and there is still a requirement to install flash? Might as well require windows 10 and require goog...

1324 Views

0 replies

1 likes

Web Player
  • 1324 Views
  • 0 replies
  • 1 likes

Free Web Player - sound stops and skips

I have been having problems with Spotify Free Web version since early 2016, with the sound stopping and starting, and skipping seemingly randomly. There does not appear to be any pattern or cause for these problems that I can determine. There can be ...

Music Fan

I have been having problems with Spotify Free Web version since early 2016, with the sound stopping and starting, and skipping seemingly randomly.   There does not appear to be any pattern or ...

Reflux_

Community Legend

1540 Views

12 replies

0 likes

Web Player
Windows
  • 1540 Views
  • 12 replies
  • 0 likes

Spotify web player not loading in Chrome or Firefox

A few weeks ago I noticed that the Spotify web player would only work sporadically on my Chromebook at work. I can sometimes get it to load a song here and there, but clicking on almost everything results in that little spinning wheel that never load...

Music Fan

A few weeks ago I noticed that the Spotify web player would only work sporadically on my Chromebook at work. I can sometimes get it to load a song here and there, but clicking on almost everything re...

cmallen

Music Fan

1362 Views

4 replies

0 likes

Web Player
  • 1362 Views
  • 4 replies
  • 0 likes

Followers

Why cant i see who is following my list, only how many ?

Newbie

Why cant i see who is following my list, only how many ?

MattSuda

Spotify Star

236 Views

1 replies

0 likes

Other
  • 236 Views
  • 1 replies
  • 0 likes

Roku - Please Give Us A Real App

Dear Spotify,Today is my birthday and the best present you could give me is an actual full featured app for the Roku. Sure, being able to access playlists is cool, but I normally just select songs and hit shuffle all on both the desktop and Android a...

Casual Listener

Dear Spotify, Today is my birthday and the best present you could give me is an actual full featured app for the Roku. Sure, being able to access playlists is cool, but I normally just select song...

Ryanthecubfan

Casual Listener

530 Views

2 replies

4 likes

Other
  • 530 Views
  • 2 replies
  • 4 likes

Requesting information about thumbs

I have a 20 song playlist, each one by a different artist. I go to the playlist radio, and I get a list of 40-50 songs based on the original playlist, I suppose, but it is not very varied, and some artists are very repeated, even if they were not fea...

Regular

I have a 20 song playlist, each one by a different artist. I go to the playlist radio, and I get a list of 40-50 songs based on the original playlist, I suppose, but it is not very varied, and some a...

Reflux_

Community Legend

780 Views

5 replies

0 likes

Web Player
Windows
  • 780 Views
  • 5 replies
  • 0 likes

Hard noise in a song at the end, could a Staff remove that please?

Hello dudes and dudinas, I did listen to Rock Folk and all was fine but then I did hear a Song and at the end it started a hard noise with the public "snow" sound from TV.https://play.spotify.com/album/6Pcqe1qPIJpFsDOb6AbSsuSkip to 3:10~ and listen.....

Newbie

  Hello dudes and dudinas,   I did listen to Rock Folk and all was fine but then I did hear a Song and at the end it started a hard noise with the public "snow" sound from TV. https://p...

ryanmedia

Roadie

548 Views

1 replies

1 likes

Web Player
Windows
  • 548 Views
  • 1 replies
  • 1 likes

Web player stopped working once I upgraded to Premium

I use a Chromebook. I have been using the web player since I got it. I used the downloaded version before that. Webplayer has been working fine until I upgraded to premium now it only works on my phone. The web player will load like normal but the so...

Newbie

I use a Chromebook. I have been using the web player since I got it. I used the downloaded version before that. Webplayer has been working fine until I upgraded to premium now it only works on my pho...

SeanMcCann

Casual Listener

440 Views

1 replies

0 likes

Web Player
  • 440 Views
  • 1 replies
  • 0 likes

login problems on the Spotify Windows App

I am having problems logging into Spotify on my phone app, the log in fails and tries to tell me it's the first time I've tried to log in through Facebook when that is not what I am even doing, and the "Forgot Password" option sends me to my edit pro...

Newbie

I am having problems logging into Spotify on my phone app, the log in fails and tries to tell me it's the first time I've tried to log in through Facebook when that is not what I am even doing, and t...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Useing a spotify prepaid gift card

Can i use a prepaid gift card to take advantage of the 3months of premium service for 9.99 .Id also like to know if iam currently eligible to take advantage of this promotion ?

Casual Listener

Can i use a prepaid gift card to take advantage of the 3months of premium service for 9.99 . Id also like to know if iam currently eligible to take advantage of this promotion ?

kbrooksc

Community Legend

453 Views

1 replies

0 likes

Other
  • 453 Views
  • 1 replies
  • 0 likes