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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1544 Views
  • 15 replies
  • 5 likes
  • Other
  • 1544 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17580 Views
  • 8 replies
  • 1 likes
  • Other
  • 17580 Views
  • 8 replies
  • 1 likes

spotify not work in my playstation 3

Hello everyone, I have problems whit my app I'm Spotify ps3 because when I start the app only can see this message " error to connect whit PlayStation network, please try again more later. " I call to playstation service and they no have any solution...

  • Newbie
  • Hello everyone, I have problems whit my app I'm Spotify ps3 because when I start the app only can see this message " error to connect whit PlayStation network, please try again more later. " I call t...
  • ArildR
  • Roadie
  • 526 Views
  • 1 replies
  • 0 likes
  • Connect
  • 526 Views
  • 1 replies
  • 0 likes

My spotify premium account is crashing

Hi need help on how I will continue using my spotify application again on my windows phone.I already turned off my phone and re open it to see if the app will work again but it didn't.I also tried the option of uninstalling and re installing the appl...

  • Newbie
  • Hi need help on how I will continue using my spotify application again on my windows phone. I already turned off my phone and re open it to see if the app will work again but it didn't. I also tr...
  • user-removed
  • Not applicable
  • 237 Views
  • 1 replies
  • 0 likes
  • Windows
  • 237 Views
  • 1 replies
  • 0 likes

2 months great but last week nothing on a Denon s900w

I also have the Denon 6900w in California. It worked great for about 2 months through my I phone and the last 5 or 6 days I have not stopped scratching my head & trying to find a fix.Only thing I have not done us pull the power out of the back which ...

  • Casual Listener
  • I also have the Denon 6900w in California. It worked great for about 2 months through my I phone and the last 5 or 6 days I have not stopped scratching my head & trying to find a fix. Only thing...
  • 197 Views
  • 0 replies
  • 0 likes
  • Denon
  • 197 Views
  • 0 replies
  • 0 likes

Web Player: please create flash free option and offer HTML5

Let's face it, Flash is a dead technology. Is Spotify planing on offering HTML5 on their Web Player? It is kind of crucial for me as I'm using an operating system that doesn't have a native standalone Spotify application nor Flash plugins available. ...

  • Regular
  • Let's face it, Flash is a dead technology. Is Spotify planing on offering HTML5 on their Web Player? It is kind of crucial for me as I'm using an operating system that doesn't have a native standalon...
  • user-removed
  • Not applicable
  • 605 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 605 Views
  • 2 replies
  • 1 likes

Escaped character in song title

I came across a song which has an entity-encoded character in its title: Web link: https://open.spotify.com/track/37XSgWztrBFOV6snbWCtwhArtist: LuxuslärmAlbum: So laut ich kannSong: Leb' deine Träume The apostroph in the song title is entity-encoded ...

  • Regular
  • I came across a song which has an entity-encoded character in its title:   Web link: https://open.spotify.com/track/37XSgWztrBFOV6snbWCtwh Artist: Luxuslärm Album: So laut ich kann Son...
  • rednblu
  • Roadie
  • 591 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 591 Views
  • 3 replies
  • 1 likes

Unable to share music

Hi! I'm having issues sharing artists with certain people. I followed a few people about a week ago and I'm unable to share music with then, In the desktop program, they will not show up at all (people I have previously followed are still selectable)...

  • Regular
  • Hi!   I'm having issues sharing artists with certain people. I followed a few people about a week ago and I'm unable to share music with then, In the desktop program, they will not show up at ...
  • user-removed
  • Not applicable
  • 681 Views
  • 7 replies
  • 0 likes
  • Web Player
    Windows
  • 681 Views
  • 7 replies
  • 0 likes

[Web] Replace profile picture on Spotify

Hi, I registered to Spotify via Google/Facebook (I do not remember exactly) and Spotify automatically discovered and used my profile picture from somewhere. Is there a way to override this profile picture with own picture, or is there any info which ...

  • Newbie
  • Hi,   I registered to Spotify via Google/Facebook (I do not remember exactly) and Spotify automatically discovered and used my profile picture from somewhere. Is there a way to override this p...
  • user-removed
  • Not applicable
  • 271 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 271 Views
  • 1 replies
  • 0 likes

Bose Sound Touch Adapter activates even if not selected

Hi everybody, i'm using spotify for quite a long time without any issues but now i had to sign in to this community because of a quite strange Problem.bose soundtouch adapterbose soundtouch adapter, OtherI just purchased the SoundTouch adapter for my...

  • Casual Listener
  • Hi everybody,   i'm using spotify for quite a long time without any issues but now i had to sign in to this community because of a quite strange Problem. bose soundtouch a...
  • Pmano
  • Newbie
  • 663 Views
  • 4 replies
  • 1 likes
  • Other
  • 663 Views
  • 4 replies
  • 1 likes

Playlist recovery

I went to the recovery page to look for a playlist that I accidentally erased tonight, but I didn't see it. Is there a certain amount of time it takes to show up or is my playlist lost for good?

  • Casual Listener
  • I went to the recovery page to look for a playlist that I accidentally erased tonight, but I didn't see it. Is there a certain amount of time it takes to show up or is my playlist lost for good? 
  • user-removed
  • Not applicable
  • 257 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally unfollowed Discover Weekly

I accidentally unfollowed Discover Weekly, and I can't find the playlist to refollow it. I see other people's version of it but not Spotify's version. Anyway to get that back on my account?

  • Newbie
  • I accidentally unfollowed Discover Weekly, and I can't find the playlist to refollow it. I see other people's version of it but not Spotify's version. Anyway to get that back on my account?
  • ArildR
  • Roadie
  • 3747 Views
  • 1 replies
  • 1 likes
  • Other
  • 3747 Views
  • 1 replies
  • 1 likes

Spotify Connect delayed and distorted playback

Hi all, I am using spotify with a Samsung multiroom system with M3 speakers. When playing spotify back through one speaker using Spotify connect then everything is fine. However when I group the speakers using the Samsung multiroom app the second spe...

  • Casual Listener
  • Hi all,   I am using spotify with a Samsung multiroom system with M3 speakers.   When playing spotify back through one speaker using Spotify connect then everything is fine. However whe...
  • ArildR
  • Roadie
  • 1096 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 1096 Views
  • 1 replies
  • 0 likes

Solved!! Can not connect on PS4

Hello i've tried to log in to the ps4 app. and the ps4 does'nt show up on my connect for any of my devices and when i log in with my user/pass i just get a screen with the Spotify logo and nothing else. Would really like to use this app so any help w...

  • Casual Listener
  • Hello i've tried to log in to the ps4 app. and the ps4 does'nt show up on my connect for any of my devices and when i log in with my user/pass i just get a screen with the Spotify logo and nothing el...
  • Bianca760619
  • Newbie
  • 83446 Views
  • 3 replies
  • 1 likes
  • Connect
    Other
  • 83446 Views
  • 3 replies
  • 1 likes

Nothing Is Loading!!

When I go to listen to music and I click on Browse, Radio or Your Music it just gives me a loading screen and nothing else, no matter how long I wait It still plays the artist I was listening to before, but I can't click on anything else to listen to...

  • Casual Listener
  • When I go to listen to music and I click on Browse, Radio or Your Music it just gives me a loading screen and nothing else, no matter how long I wait 😞 It still plays the artist I was listening to b...
  • RennyExo
  • Casual Listener
  • 1716 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 1716 Views
  • 6 replies
  • 0 likes

Changing Spotify from Canada to UK (Premium)

There doesn't seem to be any option to do this - the instructions on the support page say to go to the subscriptions page but there's no option to change billing info.

  • Newbie
  • There doesn't seem to be any option to do this - the instructions on the support page say to go to the subscriptions page but there's no option to change billing info.
  • Nico
  • Community Legend
  • 1062 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1062 Views
  • 1 replies
  • 0 likes

My Music lists not appearing

For the last 24 hours the web-player will not load any of 'my music' lists, except my playlists - no songs, artists or albums - tried this across 3 different browsers. Premium account holder. Any ideas?

  • Casual Listener
  • For the last 24 hours the web-player will not load any of 'my music' lists, except my playlists - no songs, artists or albums - tried this across 3 different browsers.  Premium account holder. &...
  • adg211288
  • Newbie
  • 928 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 928 Views
  • 5 replies
  • 0 likes

Cancelled email

I signed up to the spotify premium trial and have forgotten my password however the email I used to sign up on I deleted... I'm stuck and don't know what to do? I am worried o will start paying to premium and I can't even use it

  • Casual Listener
  • I signed up to the spotify premium trial and have forgotten my password however the email I used to sign up on I deleted... I'm stuck and don't know what to do? I am worried o will start paying to pr...
  • MichaelW
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • music
  • 329 Views
  • 3 replies
  • 0 likes

Notifications unavailable

Hey, In windows web player and also in iPhone I don´t get any notifications, when I went to notifications settings then it says "notifications unavailable". Through spotify web page I had set my settings etc. to be informed about when someone follows...

  • Newbie
  • Hey,  In windows web player and also in iPhone I don´t get any notifications, when I went to notifications settings then it says "notifications unavailable". Through spotify web page I had set ...
  • 470 Views
  • 0 replies
  • 1 likes
  • Other
  • 470 Views
  • 0 replies
  • 1 likes

How do I see what songs I have shared?

I've shared songs, but forget what they were. How do I find what I have shared?

  • Newbie
  • I've shared songs, but forget what they were. How do I find what I have shared?
  • bshigley
  • Newbie
  • 7022 Views
  • 1 replies
  • 0 likes
  • Other
  • 7022 Views
  • 1 replies
  • 0 likes

Web Player Not Loading

Running the latest Chrome, WIndows 10, and Flash versions I am unable to access or use the Sportify Web Player. I don't think its a Flash issue and I have deleted all browser history/cookies/cache etc. I even downloaded the actual program which seems...

spotify.PNG
  • Newbie
  • Running the latest Chrome, WIndows 10, and Flash versions I am unable to access or use the Sportify Web Player.   I don't think its a Flash issue and I have deleted all browser history/cookies...
  • Dreadlord
  • Community Legend
  • 385 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 385 Views
  • 2 replies
  • 0 likes