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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15284 Views
  • 8 replies
  • 1 likes
  • Other
  • 15284 Views
  • 8 replies
  • 1 likes

I just won a compition from "spotify" and I would like to know if its real.

I just won a competion and I would like to know if its real. The email said: "We’re happy to let you know that you have won the Spotify & HEOS by Denon contest. Congratulations! Your prize includes a HEOS 5 speaker by Denon and 6 months of Spotify Pr...

  • Newbie
  • I just won a competion and I would like to know if its real.   The email said: "We’re happy to let you know that you have won the Spotify & HEOS by Denon contest. Congratulat...
  • JoeThomas
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Other
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! The South

I was looking for an album by a band who are now called "The South" but were formally "The Beautiful South". I've found the album but it has been mixed in with another band also called The South. Is this something that the Spotify team can fix? It wo...

  • Newbie
  • I was looking for an album by a band who are now called "The South" but were formally "The Beautiful South". I've found the album but it has been mixed in with another band also called The South. ...
  • MattSuda
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Offline mode date counter will not reset

I am a new Premium subscriber, and very enthusiastic about Offline Mode for my daily commute. My problem is that when I switch from Offline Mode to Online Mode and back again, the date counter does not reset to "Go Online Within" 30 days. Based on so...

  • Casual Listener
  • I am a new Premium subscriber, and very enthusiastic about Offline Mode for my daily commute. My problem is that when I switch from Offline Mode to Online Mode and back again, the date counter does ...
  • MattSuda
  • Spotify Star
  • 1086 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1086 Views
  • 1 replies
  • 0 likes

Some (random) Classical tracks only available on compilations

While I appreciate that Spotify is mainly targeted at a demographic who does not listen to much classical, I have found the web streaming services to have an adequate enough catalogue to justify parting with money for premium service. In fact, for a ...

  • Newbie
  • While I appreciate that Spotify is mainly targeted at a demographic who does not listen to much classical, I have found the web streaming services to have an adequate enough catalogue to justify part...
  • 229 Views
  • 0 replies
  • 0 likes
  • Other
  • 229 Views
  • 0 replies
  • 0 likes

Solved!! My saved songs is gone

Hi! I have had a lot of songs saved to my "Your Music" but all the songs have disappeared, there's only 15 songs in "Songs" now. When I go to "Albums" or "Artists" the songs is there but not in Songs. Do I have to save all the songs one more time?

  • Regular
  • Hi! I have had a lot of songs saved to my "Your Music" but all the songs have disappeared, there's only 15 songs in "Songs" now. When I go to "Albums" or "Artists" the songs is there but not in ...
  • Leoforthought
  • Newbie
  • 1069 Views
  • 2 replies
  • 0 likes
  • music
  • 1069 Views
  • 2 replies
  • 0 likes

Downloading entire albums

I have my Spotify subscription on my Sonos app. I've signed up for a premium subscription but find nowhere on app to download an entire album.

  • Newbie
  • I have my Spotify subscription on my Sonos app. I've signed up for a premium subscription but find nowhere on app to download an entire album.
  • OviiiOne
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

How do i turn the songs I have been saving into a playlist?

On Spotify I just play the songs I have saved as an undedited list. I'm now on Sonos and have connected Spotify to Sonos -- but my "songs" don't show up there -- and therefore cannot play. I think what I have to do is turn the "songs" into a playlist...

  • Newbie
  • On Spotify I just play the songs I have saved as an undedited list. I'm now on Sonos and have connected Spotify to Sonos -- but my "songs" don't show up there -- and therefore cannot play. I think wh...
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Miike Snow not on Spotify anymore?

Hey does anyone know why Miike Snow not is on Spotify anymore, if yes will they be back or not?Regards O

  • Music Fan
  • Hey does anyone know why Miike Snow not is on Spotify anymore, if yes will they be back or not? Regards O
  • MattSuda
  • Spotify Star
  • 2254 Views
  • 3 replies
  • 0 likes
  • music
  • 2254 Views
  • 3 replies
  • 0 likes

AYUDA!! windows phone 8.1

Hola !! realmente necesito ayuda ... lo que pasa que no puedo conectar mi celular, que es un lumia 1020 con windows phone 8.1, con spotify premium. Por mas que desee conectarlo es imposible, no aparece en la computadora y en el celular no encuentro a...

  • Casual Listener
  • Hola !! realmente necesito ayuda ... lo que pasa que no puedo conectar mi celular, que es un lumia 1020 con windows phone 8.1, con spotify premium. Por mas que desee conectarlo es imposible, no apare...
  • moscoquera
  • Regular
  • 871 Views
  • 3 replies
  • 1 likes
  • 871 Views
  • 3 replies
  • 1 likes

My account Is not being recognized by my yamaha amp

Hi, I hope someone can help. I have a Yamaha rxv675 amp and have been streaming through my iPad ap. however the app or my account is not being recognized by the amp so the amp does not appear as a device to stream to from both my iPad and iPhone .thi...

  • Music Fan
  • Hi, I hope someone can help. I have a Yamaha rxv675 amp and have been streaming through my iPad ap. however the app or my account is not being recognized by the amp so the amp does not appear as a de...
  • Mats_
  • Regular
  • 1361 Views
  • 21 replies
  • 1 likes
  • iOS
  • 1361 Views
  • 21 replies
  • 1 likes

Need album and artist lists on Windows Phone

Hi, I am considering moving from Wimp to Spotify. Just downloaded the Spotify app to Windows Phone 8.1 and my first impression was pretty good. However, I miss album and artist lists that are the most important reason why I am still at Wimp. Can you ...

  • Newbie
  • Hi,    I am considering moving from Wimp to Spotify. Just downloaded the Spotify app to Windows Phone 8.1 and my first impression was pretty good. However, I miss album and artist lists...
  • 176 Views
  • 0 replies
  • 1 likes
  • 176 Views
  • 0 replies
  • 1 likes

Marantz Melody player - stream keeps cutting out.

I recently got a Marantz MCR610 music player which has the facility to stream music from Spotify. Allegedly. I upgraded my account to premium to take advantage of this service, but have not been able to listen for more than about 5 minutes (usually m...

  • Regular
  • I recently got a Marantz MCR610 music player which has the facility to stream music from Spotify. Allegedly. I upgraded my account to premium to take advantage of this service, but have not been able...
  • Flutefriend
  • Casual Listener
  • 3791 Views
  • 10 replies
  • 0 likes
  • Marantz
  • 3791 Views
  • 10 replies
  • 0 likes

Linking Spotify to a community Facebook page

I found this similar thread but the first link provided seems to be missing, and is a bit outdated too http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-need-help-linking-my-album-on-Spotify-to-my-Facebook-Band-Fan/m-p/32495#M4734 Is ...

  • Casual Listener
  • I found this similar thread but the first link provided seems to be missing, and is a bit outdated too   http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-need-help-linking-m...
  • MattSuda
  • Spotify Star
  • 337 Views
  • 3 replies
  • 0 likes
  • 337 Views
  • 3 replies
  • 0 likes

track deleted from spotify

Hello there. there is a track i saved from the discovry and i saved him to my music on spotify i dont know is name or any detail about him and now i cant find him in my music library and it might took off from spotify by the artist or something my qu...

  • Newbie
  • Hello there.   there is a track i saved from the discovry and i saved him to my music on spotify i dont know is name or any detail about him  and now i cant find him in my musi...
  • OviiiOne
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

[Spotify Connect] Need to be on same wifi network ?

Hello, I'm plannig to buy a spotify connect speaker (Sony SRS x7) but I have one small question first. I'm used to switch with Spotify Connect between my android phone and my computer (which is btw an awesome feature). When I do that I don't have to ...

  • Regular
  • Hello,   I'm plannig to buy a spotify connect speaker (Sony SRS x7) but I have one small question first. I'm used to switch with Spotify Connect between my android phone and my computer (w...
  • 836 Views
  • 0 replies
  • 0 likes
  • Connect
  • 836 Views
  • 0 replies
  • 0 likes

Gb

Hi I want to know how many Gb I do with when music streaming 30 minutes via a WiFi connection. Want to know before I upgrade. Best regards ***flop***

  • Visitor
  •   Hi I want to know how many Gb I do with when music streaming 30 minutes via a WiFi connection. Want to know before I upgrade.   Best regards ***flop***
  • user-removed
  • Not applicable
  • 214 Views
  • 1 replies
  • 0 likes
  • Other
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Snapchat with Spotify Playing

While i am playing spotify and on snapchat chat, my music always seems to go on pause. Is there a way to stop this?

  • Casual Listener
  • While i am playing spotify and on snapchat chat, my music always seems to go on pause. Is there a way to stop this?
  • AT8
  • Casual Listener
  • 77497 Views
  • 2 replies
  • 0 likes
  • Other
  • 77497 Views
  • 2 replies
  • 0 likes

Spotify quality for boxee, how to change?

What if i want Extreme quality streaming for my Boxee? Cant find any settings in the App. If i change quality in my mobile device will it also change on the Boxee next time i log in?

  • Newbie
  • What if i want Extreme quality streaming for my Boxee? Cant find any settings in the App. If i change quality in my mobile device will it also change on the Boxee next time i log in?
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes