Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
61456 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I have a AV7701 and bean using spotify on it for a wile with out any problem but is it not working any more.When I try to login the unit ask me to axept the spotify terms and when I do it tels me that it cant conect.What have hapend???
I have a AV7701 and bean using spotify on it for a wile with out any problem but is it not working any more. When I try to login the unit ask me to axept the spotify terms and when I do it tels me t...
267 Views
0 replies
0 likes
I paid for spotify first 99 cent then it wouldnt work it was still using the free spotify so i couldnt skip songs or anything then i went on to pay 119 for the year and its still not working its like im using the free spotify still i tried deleting t...
I paid for spotify first 99 cent then it wouldnt work it was still using the free spotify so i couldnt skip songs or anything then i went on to pay 119 for the year and its still not working its like...
Not applicable
334 Views
1 replies
0 likes
So in light of the Spotify court case on unpaid royalties I hear that Spotify will either have remove a lot of music or charge more...either eay, I'll probably be ending my subscription of the change is substantial as I can barely afford Spotify as a...
So in light of the Spotify court case on unpaid royalties I hear that Spotify will either have remove a lot of music or charge more...either eay, I'll probably be ending my subscription of the change...
Not applicable
309 Views
1 replies
0 likes
My friend created a collaborative playlist and shared it to me.I'm already following it but I still can't add any tracks to it.I've already restarted and reinstalled the desktop app (windows) and nothing. The same thing happens on the web player and ...
My friend created a collaborative playlist and shared it to me. I'm already following it but I still can't add any tracks to it. I've already restarted and reinstalled the desktop app (windows) and...
350 Views
0 replies
0 likes
Hello all, I am currently at my partner's house trying to help her Dad set up spotify on the cocktailAudio x30, I connected my spotify and it worked and linked. Bravo, my spotify works but it has saved my information with the "spotify connect" functi...
Hello all, I am currently at my partner's house trying to help her Dad set up spotify on the cocktailAudio x30, I connected my spotify and it worked and linked. Bravo, my spotify works but i...
Casual Listener
375 Views
1 replies
0 likes
Dear all, A little while ago I showed a friend the awesomeness of Spotify, and discovered his Yamaha amplifier was a Spotify compatible one. Worked like a charm, but... now I can't get rid of the device anymore. Even more odd: when I am at home and a...
Dear all, A little while ago I showed a friend the awesomeness of Spotify, and discovered his Yamaha amplifier was a Spotify compatible one. Worked like a charm, but... now I can't get rid o...
310 Views
0 replies
0 likes
Hello,I can stream music easily with windows mediaplayer within my home network from my computer to my Marantz speaker System (sr5008).How is it possible that running spotify on this computer does not allow me to stream to this speaker.If it is possi...
Hello, I can stream music easily with windows mediaplayer within my home network from my computer to my Marantz speaker System (sr5008). How is it possible that running spotify on this comput...
380 Views
0 replies
0 likes
I have created a playlist with approx 20 songs. I hit play and it plays the first song but when that song is over it plays some random song that I have never heard of or entered into my que or playlist. I try to play another song on the playlist. It ...
I have created a playlist with approx 20 songs. I hit play and it plays the first song but when that song is over it plays some random song that I have never heard of or entered into my que or playli...
330 Views
0 replies
0 likes
Hi, I've been a premium subscriber to spotify for about 2 years now, and never had a problem with the desktop and mobile apps, i use both every day, i also use the PS4 app. Which has been fine since i started using it a few months ago, but the past w...
Hi, I've been a premium subscriber to spotify for about 2 years now, and never had a problem with the desktop and mobile apps, i use both every day, i also use the PS4 app. Which has been fi...
Newbie
1936 Views
1 replies
2 likes
My friend is in Spotify with Facebook. He has prerium user. He can't remember his password to Facebook. How he can terminate premiun contract?
My friend is in Spotify with Facebook. He has prerium user. He can't remember his password to Facebook. How he can terminate premiun contract?
Spotify Star
339 Views
1 replies
0 likes
When I play my playlists, wich play well on my desktop and smartphone, on my Philips Fidelio streamers, about 10% of the tracks are skipped."Music format not supported / not available in your country. Skipped to next track."Philips says that the prob...
When I play my playlists, wich play well on my desktop and smartphone, on my Philips Fidelio streamers, about 10% of the tracks are skipped. "Music format not supported / not available in your count...
695 Views
0 replies
0 likes
When Airplay is used the display on my Yamaha R-N602 can show artist or track name, but when using Spotify Connect I cannot select anything and the display only shows "Spotify".Who is to blame for the lack of display options, Spotify or Yamaha?
When Airplay is used the display on my Yamaha R-N602 can show artist or track name, but when using Spotify Connect I cannot select anything and the display only shows "Spotify". Who is to blame fo...
Casual Listener
3461 Views
2 replies
0 likes
I normally use the web player but decided to use the desktop application again. I immediately noticed that the starred playlist is missing on the desktop. It's still there on the web player though.. so why remove it on desktop? I was able to copy all...
I normally use the web player but decided to use the desktop application again. I immediately noticed that the starred playlist is missing on the desktop. It's still there on the web player though.. ...
287 Views
0 replies
0 likes
Hello everyone, I would like to know if a premium account is necessarily required to stream songs from spotify to a wireless speaker with the feature Spootify Connect ? I am searching for almost 2-3 hours now and I don't manage to find a clear answer...
Hello everyone, I would like to know if a premium account is necessarily required to stream songs from spotify to a wireless speaker with the feature Spootify Connect ? I am searching for al...
Not applicable
437 Views
3 replies
0 likes
I have a problem with Spotify Connect on my STR-DN1050 where the songs plays slowly. A (roughly. Used a tap to BPM counter) 107 BPM song plays at 100 BPM. Also the pitch is off. Sort of like slowing a record down on an old record player. Doesn't seem...
I have a problem with Spotify Connect on my STR-DN1050 where the songs plays slowly. A (roughly. Used a tap to BPM counter) 107 BPM song plays at 100 BPM. Also the pitch is off. Sort of like slowing ...
Casual Listener
1592 Views
3 replies
0 likes
Using Samsung Galaxy S4 and takes forever to load and get error messages when try to use radio.Read another post and one recommended solution was to update Adobe Flash player but it's not supported on my mobile. Could that be causing problem?
Using Samsung Galaxy S4 and takes forever to load and get error messages when try to use radio. Read another post and one recommended solution was to update Adobe Flash player but it's not supported...
Spotify
309 Views
1 replies
0 likes
App will not start songs. Doesn't matter if I try to start a song with the playstation, by using my phone as a remote, my playlist, other playlist, etc. Under no circumstances can I start a song at will. As soon as i click play on a song, the song pa...
App will not start songs. Doesn't matter if I try to start a song with the playstation, by using my phone as a remote, my playlist, other playlist, etc. Under no circumstances can I start a song at w...
Casual Listener
1834 Views
12 replies
7 likes
Hey Community, ( first of all sorry for my english , i hope you will understand me) So i bought me the Premium 10€ for 3 Months, after that i started spotify and the quality was be the first 3 min really nice ( i had bevore premium), and after quting...
Hey Community, ( first of all sorry for my english , i hope you will understand me) So i bought me the Premium 10€ for 3 Months, after that i started spotify and the quality was be the fi...
262 Views
0 replies
0 likes
Does Spotify log/register the music I play from my Spotify account through the Sonos apps?I really like Discover Monday and Year In Music from Spotify, and want all my plays to be logged for precise recommendations every monday and look back next yea...
Does Spotify log/register the music I play from my Spotify account through the Sonos apps? I really like Discover Monday and Year In Music from Spotify, and want all my plays to be logged for precis...
Gig Goer
509 Views
1 replies
0 likes
on my PC runs through the Playlist. If i be run my Playlist via W-Lan to BOSE SoundTouch 20 skripped sone titles. Why? wenn ich meine Playliste über den PC laufen lasse ( nicht offline) läuft die liste ohne Probl. durch. Sobalt ich aber über W-Lan me...
on my PC runs through the Playlist. If i be run my Playlist via W-Lan to BOSE SoundTouch 20 skripped sone titles. Why? wenn ich meine Playlist...
Newbie
425 Views
1 replies
0 likes
