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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1353 Views
  • 13 replies
  • 4 likes
  • Other
  • 1353 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17511 Views
  • 8 replies
  • 1 likes
  • Other
  • 17511 Views
  • 8 replies
  • 1 likes

{WP8.1] Not Recongnizing Premium/Playing

Lumia 521Latest Version: 8.10.12400.899 (even windows technical preview 10 and a later version thats not avaliable)Latest Spotify It doesn't seem to want to play my music and it's laggy. Just scrolls and scrolls.Also, when i go to try to change music...

  • Music Fan
  • Lumia 521 Latest Version: 8.10.12400.899 (even windows technical preview 10 and a later version thats not avaliable) Latest Spotify   It doesn't seem to want to play my music and it's laggy....
  • TrevBlu19
  • Music Fan
  • 364 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 364 Views
  • 1 replies
  • 1 likes

How change Spotify's nation

Good evening people,I've a problem. I lived in Spain for 9 months and I got Spotify Premium there, and now the country is Spain.I'm Italian and I need to put it as Italy. How could I do it? Thank you for your next answers.

  • Newbie
  • Good evening people, I've a problem. I lived in Spain for 9 months and I got Spotify Premium there, and now the country is Spain. I'm Italian and I need to put it as Italy. How could I do it? Thank...
  • 308 Views
  • 0 replies
  • 0 likes
  • Other
  • 308 Views
  • 0 replies
  • 0 likes

Opening links in desktop app instead of web player

Is there still a way to make Spotify open links (to albums, artists, etc) in the desktop app instead of the web player? There used to be a way to do that in Preferences of the web player, but it seems to be removed. (Also: why does Spotify keep on re...

  • Music Fan
  • Is there still a way to make Spotify open links (to albums, artists, etc) in the desktop app instead of the web player? There used to be a way to do that in Preferences of the web player, but it...
  • hans-jürgen
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 345 Views
  • 1 replies
  • 0 likes

Peeping Tom vs peepingtom and ipecac albums

So I am having a really hard time discerning if Mike Pattons Peeping Tom is on here because spotify seems to insist peepingtom is the same bandIt seems very odd to me that this is one of the only ipecac albums not available?If it is truly not availab...

  • Regular
  • So I am having a really hard time discerning if Mike Pattons Peeping Tom is on here because spotify seems to insist peepingtom is the same band It seems very odd to me that this is one of the only...
  • Digiplay
  • Regular
  • 618 Views
  • 6 replies
  • 0 likes
  • Other
  • 618 Views
  • 6 replies
  • 0 likes

Bug Report: Asian Artist Search Problem

There's this thai band called Zeal. When I click the link to show all the songs/albums by that artist, the results are group together with christian music. There should be a seperation parameter somewhere that looks for "Language"

  • Casual Listener
  • There's this thai band called Zeal. When I click the link to show all the songs/albums by that artist, the results are group together with christian music. There should be a seperation parameter some...
  • 211 Views
  • 0 replies
  • 0 likes
  • Other
  • 211 Views
  • 0 replies
  • 0 likes

PS4 streaming problem with specific playlist

So, spotify on my PS4 works beautifully using my phone as a control. It works for online playlists, and any playlist I make even from local files, except one in particular. It's a soundtrack from a video game called Planetside... I acquired it by dow...

  • Casual Listener
  • So, spotify on my PS4 works beautifully using my phone as a control. It works for online playlists, and any playlist I make even from local files, except one in particular. It's a soundtrack from a v...
  • Hypercarbia
  • Casual Listener
  • 404 Views
  • 2 replies
  • 0 likes
  • Other
  • 404 Views
  • 2 replies
  • 0 likes

Solved!! Deleting messages? Please please?

I am trying hard to get through a breakup, and would really like to NOT see my ex's messages in there anymore.Is there any way to do this? Or can Spotify perform this action upon request? I know I can "hide" them with the "Showing People you know" op...

  • Casual Listener
  • I am trying hard to get through a breakup, and would really like to NOT see my ex's messages in there anymore. Is there any way to do this? Or can Spotify perform this action upon request?   ...
  • howdygurl
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 354 Views
  • 2 replies
  • 0 likes

Spotify is not playing the correct song I pick

Spotify ps4 app not working correctly. When I pick a track it'll play a random one not the one I had chosen. Also when I'm looking at songs in my Playlist it'll double some of them or not show some at all all I have to do is back out and go back in b...

  • Newbie
  • Spotify ps4 app not working correctly. When I pick a track it'll play a random one not the one I had chosen. Also when I'm looking at songs in my Playlist it'll double some of them or not show some a...
  • Jack_H
  • Spotify
  • 466 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 466 Views
  • 2 replies
  • 0 likes

Volume changes on android

Running the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happens on Bluetooth and headphones.Is there a fix for t...

  • Casual Listener
  • Running the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happe...
  • Sd2
  • Casual Listener
  • 343 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 343 Views
  • 1 replies
  • 0 likes

I have Samsung Smart TV UN55D8000YF, Why doesn't the Samsung App show in the store?

Am I doing something wrong? I don't see the Samsung App in the store. This TV is supported, right? Thanks for any help.

  • Casual Listener
  • Am I doing something wrong? I don't see the Samsung App in the store.  This TV is supported, right?  Thanks for any help.
  • SpeedyNZ
  • Visitor
  • 853 Views
  • 3 replies
  • 0 likes
  • 853 Views
  • 3 replies
  • 0 likes

Spotify plays wrong song

There are a few songs in my playlists that once played are not the correct songs. The title is correct and the image art is correct but the actual music is not. They are songs that I have never heard of, these songs that come out of the speakers are ...

  • Music Fan
  • There are a few songs in my playlists that once played are not the correct songs. The title is correct and the image art is correct but the actual music is not. They are songs that I have never heard...
  • BluePanda
  • Music Fan
  • 504 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 504 Views
  • 3 replies
  • 0 likes

Onkyo - Wake up on lan

Is there a way to wake up my Onkyo receiver with spotify connect using the app on IOS ? The receiver as wake up on lan feature it would be nice .

  • Newbie
  • Is there a way to wake up my Onkyo receiver with spotify connect using the app on IOS ? The receiver as wake up on lan feature it would be nice .
  • 1052 Views
  • 0 replies
  • 1 likes
  • Onkyo
  • 1052 Views
  • 0 replies
  • 1 likes

Stop recommended songs?

So I sometimes get "recommended song"and it really annoys me! I just want to hear the music that's in the playlist I clicked not some random violin music, is there a way to stop this? (I don't have premium)

  • Casual Listener
  • So I sometimes get "recommended song"and it really annoys me! I just want to hear the music that's in the playlist I clicked not some random violin music, is there a way to stop this? (I don't have p...
  • 677 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 677 Views
  • 0 replies
  • 0 likes

Sharing on Facebook feature does not work on the Web Player

Does it happen to you as well? Everytime I want to share a song on FB and do "Send to..." the recipient NEVER receive my message...

  • Casual Listener
  • Does it happen to you as well? Everytime I want to share a song on FB and do "Send to..." the recipient NEVER receive my message...
  • 245 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 245 Views
  • 0 replies
  • 0 likes

problem solving

Hey lads... I had a same problem for weeks ..bad sound quality even if I pay premium. . It's easy... just send email to Ps 4 with with all your Ps details and write down your trouble. ..in 1 hour time u will have the clearest sound quality. ..

  • Newbie
  • Hey lads... I had a same problem for weeks ..bad sound quality even if I pay premium. . It's easy... just send email to Ps 4 with with all your Ps details and write down your trouble. ..in 1 hour tim...
  • 666 Views
  • 0 replies
  • 0 likes
  • Other
  • 666 Views
  • 0 replies
  • 0 likes

Not able to sort Tracks in play list

Am I beiing really stupid or is there anyway of drag and dropping a a song In a different position in your playlist. I have latest version and am working off of both kindle fire and I phone.Thanks in advance

  • Newbie
  • Am I beiing really stupid or is there anyway of drag and dropping a a song In a different position in your playlist. I have latest version and am working off of both kindle fire and I phone. Thanks ...
  • user-removed
  • Not applicable
  • 359 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 359 Views
  • 2 replies
  • 0 likes

Spotify Webplayer doesn't work on my PC

I've used Spotify Webplayer but about a month ago it stopped working. It won't let me click on anything and it's just stuck on the "connecting to Spotify" page. Please help!

  • Newbie
  • I've used Spotify Webplayer but about a month ago it stopped working. It won't let me click on anything and it's just stuck on the "connecting to Spotify" page. Please help!
  • Erkan_Yılmaz
  • Community Legend
  • 1790 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1790 Views
  • 1 replies
  • 0 likes

PS4 music stream constantly fails while gaming, does not resume

I use spotify on a number of devices without issue. The only problem is with the PS4. I can stream music all day with no problem. I can control via the desktop or my android phone with no problem. However when I am gaming the music will stop at a ran...

  • Casual Listener
  • I use spotify on a number of devices without issue. The only problem is with the PS4.   I can stream music all day with no problem. I can control via the desktop or my android phone with no pr...
  • dc99
  • Casual Listener
  • 659 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 659 Views
  • 1 replies
  • 1 likes

Login o Web Player without access to my facebook account

Hi, I can listen to music at work and obviously want to use my Spotify account, but I can't access facebook on a work computer/wifi so I can't connect using my facebook profile. I've read all the FAQs I could find and if I understand it correctly I c...

  • Newbie
  • Hi,   I can listen to music at work and obviously want to use my Spotify account, but I can't access facebook on a work computer/wifi so I can't connect using my facebook profile. I've read al...
  • Mattosaurus
  • Community Legend
  • 2089 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 2089 Views
  • 1 replies
  • 1 likes