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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12673 Views
  • 8 replies
  • 0 likes
  • Other
  • 12673 Views
  • 8 replies
  • 0 likes

sync WMP and spotify

yes i would like to stream spotify on my windows media player or other simular player so I can use the dsp functions as spotify has none.or is there a dsp software program I can get that is resonably priced.

  • Casual Listener
  • yes i would like to stream spotify on my windows media player or other simular player so I can use the dsp functions as spotify has none.or is there a dsp software program I can get that is resonably...
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

Help Get from Unlimeted to Premium! :)

Hello, I was getting a spotify premium... But i tryed to fix it on my phone.... When i did that i got Unlimeted! How can i change it to Premium??

  • Newbie
  • Hello, I was getting a spotify premium... But i tryed to fix it on my phone.... When i did that i got Unlimeted! 😞 How can i change it to Premium??  
  • Joe
  • Community Legend
  • 190 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 190 Views
  • 3 replies
  • 0 likes

Spotify Partner Status - how do you get it?

I am a musician who use a software tool called The Amazing SlowDowner (http://www.ronimusic.com/) for practice and learning new songs. It has recently been re-developed as an iPhobe app and it would be great if I could access my Spotify Playlists via...

  • Casual Listener
  • I am a musician who use a software tool called The Amazing SlowDowner (http://www.ronimusic.com/) for practice and learning new songs. It has recently been re-developed as an iPhobe app and it would ...
  • Peter__
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Other
  • 199 Views
  • 1 replies
  • 0 likes

Spotify Premium + iPhone 5 + BMW 320d 2014 Music Interface (Bluetooth and USB)

Hi Spotify, Looks like Spotify App is not compatible with BMW's system. I can change soruce to Media and select Bluetooth or USB cable and I can hear music. I also can change the volume on the steering wheel. I can change the song using the forward a...

  • Newbie
  • Hi Spotify,   Looks like Spotify App is not compatible with BMW's system. I can change soruce to Media and select Bluetooth or USB cable and I can hear music. I also can change the volum...
  • Peter__
  • Community Legend
  • 2868 Views
  • 1 replies
  • 0 likes
  • 2868 Views
  • 1 replies
  • 0 likes

Useless shuffle function on Windows Phone.

Is it just for me the shuffling function is absolute rubbish on the new WP app? I'm running spotify 3.1 on Nokia Lumia 920 with WP8 and shuffle is terrible. For example in a playlist with 100+ songs i can be forced tol isten to the same song 3 times ...

  • Casual Listener
  • Is it just for me the shuffling function is absolute rubbish on the new WP app? I'm running spotify 3.1 on Nokia Lumia 920 with WP8 and shuffle is terrible. For example in a playlist with 100+ songs ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Symbian syncing via wlan sucks on Nokia N8

Have Nokia N8 with up-to-date Symbian OS, if using WLAN option and doing offline playlist sync with Spotify, after about 10 pieces of music, either spotify goes offline, or wlan gets disconnected, or both. After any of these cases, I have to shut dow...

  • Regular
  • Have Nokia N8 with up-to-date Symbian OS, if using WLAN option and doing offline playlist sync with Spotify, after about 10 pieces of music, either spotify goes offline, or wlan gets disconnected, or...
  • Joe
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Music is disappearing

Hi, I'm using Spotify for a long. This last weeks, lot of my favourite songs have disappaearied, like an album named Walls from Apparat, and some others. I have it in my playlists, but in grey color, unavaliable. Why is this happening?? I loved Spoti...

  • Newbie
  • Hi,   I'm using Spotify for a long. This last weeks, lot of my favourite songs have disappaearied, like an album named Walls from Apparat, and some others. I have it in my playlists, but in ...
  • Joe
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Other
  • 149 Views
  • 1 replies
  • 0 likes

FRUSTATED!!!!!!!!!

I am so pissed. For the past couple of weeks I've been trying to log in to my account (which decided to log itself out) and I wouldn't remember my username and password. I tried logging in with facebook and it would ask me to log in using my Spotify ...

  • Newbie
  • I am so pissed.  For the past couple of weeks I've been trying to log in to my account (which decided to log itself out) and I wouldn't remember my username and password.  I tried logging i...
  • blake
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Problem with order of tracks in Glenn Gould's album

Hi, as you can see (listen) in this link, the tracks are messed up, there's no correspondence between the track selected and the audio. Is it possible to fix it? Glenn Gould – Glenn Gould plays Bach: The Well-Tempered Clavier Books I & II, BWV 846-89...

  • Casual Listener
  • Hi, as you can see (listen) in this link, the tracks are messed up, there's no correspondence between the track selected and the audio. Is it possible to fix it?   Glenn Gould – Glenn Gould ...
  • Joefalchetto
  • Casual Listener
  • 137 Views
  • 2 replies
  • 0 likes
  • Other
  • 137 Views
  • 2 replies
  • 0 likes

EXACTLY WHICH "THE ANIMALS" ALBUM IS THIS???

The Animals – Greatest Hits THIS ALBUM ROCKS! I CAN'T FIND "EXACTLY" WHICH ONE IT IS. SPOTIFY IS VERY HARD TO NAVIGATE. NO LINKS TO PURCHASE THIS ALBUM. NO DISCOGRAPHY ETC. HELP!!!

  • Casual Listener
  • The Animals – Greatest Hits   THIS ALBUM ROCKS!   I CAN'T FIND "EXACTLY" WHICH ONE IT IS.   SPOTIFY IS VERY HARD TO NAVIGATE.   NO LINKS TO PURCHASE THIS ALBUM. NO...
  • Joe
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Other
  • 134 Views
  • 1 replies
  • 0 likes

TiVO Slide Pro Remote Keyboard

Tivo sells a upgraded remote with a qwerty slide-out keyboard, which is very useful for searching. When you can't use the keyboard, you need to navigate around with arrow keys to enter text - cumbersome and error-ridden. This keyboard works with all ...

  • Newbie
  • Tivo sells a upgraded remote with a qwerty slide-out keyboard, which is very useful for searching. When you can't use the keyboard, you need to navigate around with arrow keys to enter text - cumbers...
  • 406 Views
  • 0 replies
  • 1 likes
  • Other
  • 406 Views
  • 0 replies
  • 1 likes

[WP8] How do you get songs to delete off of the phone when taken off of offline mode?

I have the Nokia Lumia 920, and I've made numerous playlists available in offline mode. I took up my entire phone space. I turned a few of the larger ones off to get more space but I can't get the space back eventhough those lists are now only availa...

  • Newbie
  • I have the Nokia Lumia 920, and I've made numerous playlists available in offline mode.  I took up my entire phone space.  I turned a few of the larger ones off to get more space but I can'...
  • DryMarker
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Jackie Evancho

Where can l find Jackie Evancho's album Songs from the Silver Screen?

  • Newbie
  • Where can l find Jackie Evancho's album Songs from the Silver Screen?
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Solved!! Logging in on windows phone

I have recently downloaded Spotify on a windows phone. It says i can use the Spotify free however when i try logging in it says i need premium. i can log in on ipads and my old Samsung phone. Can you let me know how to use login to this Spotify or if...

  • Casual Listener
  • I have recently downloaded Spotify on a windows phone. It says i can use the Spotify free however when i try logging in it says i need premium. i can log in on ipads and my old Samsung phone. Can...
  • Silverspade92
  • Regular
  • 334 Views
  • 5 replies
  • 0 likes
  • 334 Views
  • 5 replies
  • 0 likes

{Music Track is missing} Approaching Nirvana - Glimpse Of Surface

hi guys whats up? im missing some songs from apporaching nirvana....This song is not on the apporaching nirvana page on spotify and i would love to have it on the program, can u please put it inside of the apporaching nirvana page? thanks!the song is...

  • Newbie
  • hi guys whats up? im missing some songs from apporaching nirvana.... This song is not on the apporaching nirvana page on spotify and i would love to have it on the program, can u please put it ins...
  • Peter__
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Other
    WP 8
  • 189 Views
  • 1 replies
  • 0 likes

Sonos and new broadband equals problems

I recently changed broadband providers (UK) from BT to EE. On to a unlimited service, I mainly use my sonos play 3 with spotify via the sonos app. However since the switch I am unable to use spotify within the sonos app. Spotify works on my iphone on...

  • Casual Listener
  • I recently changed broadband providers (UK) from BT to EE. On to a unlimited service, I mainly use my sonos play 3 with spotify via the sonos app. However since the switch I am unable to use spotify ...
  • Kidcragg
  • Casual Listener
  • 398 Views
  • 3 replies
  • 0 likes
  • Other
    SONOS
  • 398 Views
  • 3 replies
  • 0 likes

Wrong song on D12's Album "Devils Night"

Has anyone else noticed that the track "Words are Weapons" on D12's album Devils Night is incorrect on Spotify? when I click on the song it is the song "Sh*t can happen". here is the link to the song: D12 – Words Are Weapons - Non-Lp Version Definite...

  • Casual Listener
  • Has anyone else noticed that the track "Words are Weapons" on D12's album Devils Night is incorrect on Spotify?   when I click on the song it is the song "Sh*t can happen".    ...
  • karlbond88
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Solved!! Guardar album y pago desde argentina

Buenas tardes, quiero hacer dos consultas.1- No me deja guardar albumes de artistas, ni desde el dispositivo android ni desde la aplicación de escritorio de windows, y no sé porqué- 2- Quería saber si desde argentina se puede realizar el pago premium...

  • Casual Listener
  • Buenas tardes, quiero hacer dos consultas. 1- No me deja guardar albumes de artistas, ni desde el dispositivo android ni desde la aplicación de escritorio de windows, y no sé porqué- 2- Quería sab...
  • santyx
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

Can't I listen to ALL the Spotify playlists on my Sonos?

I have a premium account. I thought I would be able to access all the Spotify created playlists on my new Sonos speaker. I can only access playlists I create! Am I missing something? Thanks!

  • Casual Listener
  • I have a premium account. I thought I would be able to access all the Spotify created playlists on my new Sonos speaker. I can only access playlists I create! Am I missing something?   Thank...
  • Joe
  • Community Legend
  • 318 Views
  • 3 replies
  • 0 likes
  • SONOS
  • 318 Views
  • 3 replies
  • 0 likes