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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1401 Views
  • 13 replies
  • 4 likes
  • Other
  • 1401 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17526 Views
  • 8 replies
  • 1 likes
  • Other
  • 17526 Views
  • 8 replies
  • 1 likes

I have Samsung Smart TV UN55D8000YF, Why doesn't the Samsung App show in the store?

Am I doing something wrong? I don't see the Samsung App in the store. This TV is supported, right? Thanks for any help.

  • Casual Listener
  • Am I doing something wrong? I don't see the Samsung App in the store.  This TV is supported, right?  Thanks for any help.
  • SpeedyNZ
  • Visitor
  • 853 Views
  • 3 replies
  • 0 likes
  • 853 Views
  • 3 replies
  • 0 likes

Spotify plays wrong song

There are a few songs in my playlists that once played are not the correct songs. The title is correct and the image art is correct but the actual music is not. They are songs that I have never heard of, these songs that come out of the speakers are ...

  • Music Fan
  • There are a few songs in my playlists that once played are not the correct songs. The title is correct and the image art is correct but the actual music is not. They are songs that I have never heard...
  • BluePanda
  • Music Fan
  • 504 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 504 Views
  • 3 replies
  • 0 likes

Onkyo - Wake up on lan

Is there a way to wake up my Onkyo receiver with spotify connect using the app on IOS ? The receiver as wake up on lan feature it would be nice .

  • Newbie
  • Is there a way to wake up my Onkyo receiver with spotify connect using the app on IOS ? The receiver as wake up on lan feature it would be nice .
  • 1052 Views
  • 0 replies
  • 1 likes
  • Onkyo
  • 1052 Views
  • 0 replies
  • 1 likes

Stop recommended songs?

So I sometimes get "recommended song"and it really annoys me! I just want to hear the music that's in the playlist I clicked not some random violin music, is there a way to stop this? (I don't have premium)

  • Casual Listener
  • So I sometimes get "recommended song"and it really annoys me! I just want to hear the music that's in the playlist I clicked not some random violin music, is there a way to stop this? (I don't have p...
  • 679 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 679 Views
  • 0 replies
  • 0 likes

Sharing on Facebook feature does not work on the Web Player

Does it happen to you as well? Everytime I want to share a song on FB and do "Send to..." the recipient NEVER receive my message...

  • Casual Listener
  • Does it happen to you as well? Everytime I want to share a song on FB and do "Send to..." the recipient NEVER receive my message...
  • 245 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 245 Views
  • 0 replies
  • 0 likes

problem solving

Hey lads... I had a same problem for weeks ..bad sound quality even if I pay premium. . It's easy... just send email to Ps 4 with with all your Ps details and write down your trouble. ..in 1 hour time u will have the clearest sound quality. ..

  • Newbie
  • Hey lads... I had a same problem for weeks ..bad sound quality even if I pay premium. . It's easy... just send email to Ps 4 with with all your Ps details and write down your trouble. ..in 1 hour tim...
  • 666 Views
  • 0 replies
  • 0 likes
  • Other
  • 666 Views
  • 0 replies
  • 0 likes

Not able to sort Tracks in play list

Am I beiing really stupid or is there anyway of drag and dropping a a song In a different position in your playlist. I have latest version and am working off of both kindle fire and I phone.Thanks in advance

  • Newbie
  • Am I beiing really stupid or is there anyway of drag and dropping a a song In a different position in your playlist. I have latest version and am working off of both kindle fire and I phone. Thanks ...
  • user-removed
  • Not applicable
  • 359 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 359 Views
  • 2 replies
  • 0 likes

Spotify Webplayer doesn't work on my PC

I've used Spotify Webplayer but about a month ago it stopped working. It won't let me click on anything and it's just stuck on the "connecting to Spotify" page. Please help!

  • Newbie
  • I've used Spotify Webplayer but about a month ago it stopped working. It won't let me click on anything and it's just stuck on the "connecting to Spotify" page. Please help!
  • Erkan_Yılmaz
  • Community Legend
  • 1790 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1790 Views
  • 1 replies
  • 0 likes

PS4 music stream constantly fails while gaming, does not resume

I use spotify on a number of devices without issue. The only problem is with the PS4. I can stream music all day with no problem. I can control via the desktop or my android phone with no problem. However when I am gaming the music will stop at a ran...

  • Casual Listener
  • I use spotify on a number of devices without issue. The only problem is with the PS4.   I can stream music all day with no problem. I can control via the desktop or my android phone with no pr...
  • dc99
  • Casual Listener
  • 659 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 659 Views
  • 1 replies
  • 1 likes

Login o Web Player without access to my facebook account

Hi, I can listen to music at work and obviously want to use my Spotify account, but I can't access facebook on a work computer/wifi so I can't connect using my facebook profile. I've read all the FAQs I could find and if I understand it correctly I c...

  • Newbie
  • Hi,   I can listen to music at work and obviously want to use my Spotify account, but I can't access facebook on a work computer/wifi so I can't connect using my facebook profile. I've read al...
  • Mattosaurus
  • Community Legend
  • 2089 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 2089 Views
  • 1 replies
  • 1 likes

New music doesn't want to play on new acc

I have 2 acc's, one premium and one free. On my free there is al my good music and album's called (New wave) but all new songs. And on my premium acc i cant play the new songs.

  • Newbie
  •  I have 2 acc's, one premium and one free. On my free there is al my good music and album's called (New wave) but all new songs. And on my premium acc i cant play the new songs. 
  • 250 Views
  • 0 replies
  • 0 likes
  • music
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Unwanted Connect device stuck on my Spotify

Hey there. I have no use for my Pioneer anymore, so I choosed to give it away for another person, he is happy about it. But somehow when we tested sound before he decided if he need one, the item appeared on my Spotify Connect list on both - mobile a...

pioneer stuck.PNG
  • Visitor
  • Hey there.   I have no use for my Pioneer anymore, so I choosed to give it away for another person, he is happy about it. But somehow when we tested sound before he decided if he need one, t...
  • user-removed
  • Not applicable
  • 1389 Views
  • 2 replies
  • 0 likes
  • Connect
  • 1389 Views
  • 2 replies
  • 0 likes

Sonos Functionality

Hi Guys Have just loaded Spotify premium as my Sonos service provider. Really dissapointed with the Sonos version versus that which I have on my IPad and Iphone. No radio, no browse / genres functionality.This is really very basic and not what I had ...

  • Newbie
  • Hi Guys   Have just loaded Spotify premium as my Sonos service provider. Really dissapointed with the Sonos version versus that which I have on my IPad and Iphone. No radio, no browse  / ...
  • user-removed
  • Not applicable
  • 379 Views
  • 1 replies
  • 0 likes
  • BB10
  • 379 Views
  • 1 replies
  • 0 likes

Workaround for browse which doesn't work upon login

I've seen this post here before that the browse feature doesn't work when you first launch the web player in Windows. I use the web player with Spotify Unlimited on a laptop running Windows 7. I seem to get a new release nearly every day, and this pr...

  • Music Fan
  • I've seen this post here before that the browse feature doesn't work when you first launch the web player in Windows. I use the web player with Spotify Unlimited on a laptop running Windows 7. I seem...
  • 420 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 420 Views
  • 0 replies
  • 0 likes

BUG: WIndows Phone - Lumia 735 - app stops playing music while using Flipboard with media content

Hey, I've been using spotify also on my Lumia 735 device and it's awesome. But sometimes when I browse Flipboard while listening to music on Spotify and the article I read has some media content (some youtube movie for example) spotify stops to play....

  • Casual Listener
  • Hey,   I've been using spotify also on my Lumia 735 device and it's awesome. But sometimes when I browse Flipboard while listening to music on Spotify and the article I read has some media con...
  • Spotter66
  • Casual Listener
  • 666 Views
  • 1 replies
  • 1 likes
  • music
    WP 8
  • 666 Views
  • 1 replies
  • 1 likes

PSN

I already logged out of my spotify on the first account that it told me to log out of to log in to another account but it keeps saying it's already linked to another account,how can I fix this?i already logged out of all accounts

  • Casual Listener
  • I already logged out of my spotify on the first account that it told me to log out of to log in to another account but it keeps saying it's already linked to another account,how can I fix this?i alre...
  • 223 Views
  • 0 replies
  • 0 likes
  • Other
  • 223 Views
  • 0 replies
  • 0 likes

Spotify on Lumia 1020 (Denim) extremely slow and buggy

Hi, Does anyone have the same problem and got rid of it? I just got the Lumia 1020 with the Denim Update (previously Samsung Galaxy S4) and it is so slowly - it needs 20-30 seconds to open the app. Moreover, changing between Playlists needs more time...

  • Newbie
  • Hi,   Does anyone have the same problem and got rid of it? I just got the Lumia 1020 with the Denim Update (previously Samsung Galaxy S4) and it is so slowly - it needs 20-30 seconds to open t...
  • Spotter66
  • Casual Listener
  • 526 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 526 Views
  • 1 replies
  • 0 likes

Excessive charges ir fraud

Started a free trial last night and started to add music to my library. I woke up this morning to see that my bank card was lacked. After further investigation I saw that there were nearly 30 charges for 9.99 on my account. I never authorized any cha...

  • Newbie
  • Started a free trial last night and started to add music to my library. I woke up this morning to see that my bank card was lacked. After further investigation I saw that there were nearly 30 charges...
  • MattSuda
  • Spotify Star
  • 1413 Views
  • 1 replies
  • 0 likes
  • Other
  • 1413 Views
  • 1 replies
  • 0 likes

Problem with Ford Sync2 (>11/2014)

Hello all,I picked up a new car (ford Mondeo) last month with sync 2 on it. Is there anything special that I need to do to make Spotify app work? It's even impossible to install Spotify I can only manage Spotify directly on the phone, not with the sc...

  • Casual Listener
  • Hello all, I picked up a new car (ford Mondeo) last month with sync 2 on it. Is there anything special that I need to do to make Spotify app work?   It's even impossible to insta...
  • 533 Views
  • 0 replies
  • 0 likes
  • Ford SYNC
  • 533 Views
  • 0 replies
  • 0 likes

[Spotify Connect] last.fm scrobbling from Gramofon

Hi! I would like to know is there any way to make Gramofon scrobble tracks played using Spotify Connect to last.fm? Like for example connecting last.fm account into Spotify so Spotify servers scrobble (similiar to Deezer where you can connect last.fm...

  • Newbie
  • Hi! I would like to know is there any way to make Gramofon scrobble tracks played using Spotify Connect to last.fm? Like for example connecting last.fm account into Spotify so Spotify servers scrobbl...
  • StiffBoard
  • Regular
  • 2503 Views
  • 7 replies
  • 13 likes
  • 2503 Views
  • 7 replies
  • 13 likes