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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78020 Views

9 replies

4 likes

  • 78020 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42232 Views

232 replies

21 likes

Other
  • 42232 Views
  • 232 replies
  • 21 likes

Can't listen local files in Windows Phone

Hello! I started using Spotify Premium and i realiced that I can't listen my music (which is in my computer). When I tried to sync I receive this message and i can't even see my files in the phone.

Newbie

Hello! I started using Spotify Premium and i realiced that I can't listen my music (which is in my computer). When I tried to sync I receive this message and i can't even see my files in the phone. ...

Bittencourt

Spotify Star

338 Views

1 replies

0 likes

Music
  • 338 Views
  • 1 replies
  • 0 likes

New problem, Mobile works perfectly but Web Player buffers 2 or 3 times every song.

First off this is a completely new issue that has only started happening this past week.I tried using Firefox with no addons or plugins apart from Flash, mobile works perfectly fine so it can't really be a connection problem unless the Web player use...

Music Fan

First off this is a completely new issue that has only started happening this past week. I tried using Firefox with no addons or plugins apart from Flash, mobile works perfectly fine so it can't rea...

Pete

Roadie

1068 Views

8 replies

0 likes

Web Player
Windows
  • 1068 Views
  • 8 replies
  • 0 likes

Web player crashes when attempting to play album on repeat with no available songs

To reproduce:1. Have a saved album.2. Remove the album from the spotify service.3. Go to your list of saved albums.4. Set the "repeat" settings to "loop enabled".5. Attempt to play the album.6. Watch the web player become unresponsive and then show a...

Casual Listener

To reproduce: 1. Have a saved album. 2. Remove the album from the spotify service. 3. Go to your list of saved albums. 4. Set the "repeat" settings to "loop enabled". 5. Attempt to play the albu...

238 Views

0 replies

0 likes

Web Player
  • 238 Views
  • 0 replies
  • 0 likes

Accidentally deleted starred music

Managed to accidentally delete my Starred Music playlist on mobile/tablet -- I use the web player on my laptop and the playlist is still on there and functioning. Any help?

Newbie

Managed to accidentally delete my Starred Music playlist on mobile/tablet -- I use the web player on my laptop and the playlist is still on there and functioning. Any help?

217 Views

0 replies

0 likes

Web Player
  • 217 Views
  • 0 replies
  • 0 likes

Solved!! Spotify and Chromecast Audio

I recently bought a chromecast audio so I could listen to Spotify from my hifi easier. My problem is that the chromecast does not appear in the devices list, yet it appears in other apps (Google play music). So I'm assuming it's a Spotify issue. Coul...

Casual Listener

I recently bought a chromecast audio so I could listen to Spotify from my hifi easier. My problem is that the chromecast does not appear in the devices list, yet it appears in other apps (Google play...

GulibleCraig

Casual Listener

957 Views

2 replies

0 likes

Connect
Other
  • 957 Views
  • 2 replies
  • 0 likes

Stuttering, lagging, skipping song content on Spotify web player

Hey, For the last few weeks I've been experiencing horrendous playback on Spotify web player. Songs will have long pauses midway through (yes, multiple times in each song), skip halfway through to another song, most songs aren't even finishing. This ...

Casual Listener

Hey,   For the last few weeks I've been experiencing horrendous playback on Spotify web player. Songs will have long pauses midway through (yes, multiple times in each song), skip halfway thro...

gracebrunson19

Casual Listener

5194 Views

5 replies

1 likes

Other
  • 5194 Views
  • 5 replies
  • 1 likes

Payment issues

I will start off by saying I am a student. I am working towards my GCSE's. With this in mind, I tried to get myself a subscription to Spotify with a student discount. I entered my card details and then it immediately charged me £4.99 - the monthly fe...

Newbie

I will start off by saying I am a student. I am working towards my GCSE's. With this in mind, I tried to get myself a subscription to Spotify with a student discount. I entered my card details and th...

kbrooksc

Community Legend

397 Views

1 replies

0 likes

Other
  • 397 Views
  • 1 replies
  • 0 likes

Spotify connect issues with Pioneer VSX-830-K

I recently bought a new receiver from Pioneer (VSX-830-K) which has the spotify connect feature. However, I'm not able to get it working. The device will show up on all my other devices as "VSX-830-K", but when I click it nothing happens. I've tried ...

Casual Listener

I recently bought a new receiver from Pioneer (VSX-830-K) which has the spotify connect feature. However, I'm not able to get it working.  The device will show up on all my other devices as "...

user-removed

Not applicable

3953 Views

4 replies

1 likes

Connect
  • 3953 Views
  • 4 replies
  • 1 likes

Spotify Stopped Working on Windows Phone

I've always had problems with spotify crashing on my windows phone whenever I put on a different playlist or tried to change the song. Even then I didn't mind much because I learned to work around the crashing -- it's until recently that it was a pro...

Visitor

I've always had problems with spotify crashing on my windows phone whenever I put on a different playlist or tried to change the song. Even then I didn't mind much because I learned to work around th...

360 Views

0 replies

1 likes

WP 8
  • 360 Views
  • 0 replies
  • 1 likes

Gemeinsame Playlist in der Familie

Hallo Zusammen, ich hoffe man darf hier auch auf deutsch schreiben. Meine Frau und Ich sind als neue Aboneten bei Spotify und würden gerne eine gemeinsamme Playlist pflegen.Gibt es hierfür eine Anleitung?Wir wollen das ganze eigendlich nicht über Fac...

Newbie

Hallo Zusammen,   ich hoffe man darf hier auch auf deutsch schreiben.   Meine Frau und Ich sind als neue Aboneten bei Spotify und würden gerne eine gemeinsamme Playlist pflegen. Gibt e...

1043 Views

0 replies

0 likes

Web Player
Windows
  • 1043 Views
  • 0 replies
  • 0 likes

How do I remove a Playstaion3 link?

I just recently got a new PS4 replacing my PS3. Apparently there was a link connecting my Spotify only to the PS3. I need to know is there a way to remove that link, heres the thing I no longer have that PS3...

Casual Listener

I just recently got a new PS4 replacing my PS3. Apparently there was a link connecting my Spotify only to the PS3. I need to know is there a way to remove that link, heres the thing I no longer have ...

kbrooksc

Community Legend

552 Views

3 replies

0 likes

Other
  • 552 Views
  • 3 replies
  • 0 likes

Can't follow friends

Hi, I'm a premium user from Brazil. I use the app through my Iphone. My Spotify works almost fine, except for one thing: I can't follow my friends. I've tried to disconect, reinstall and the problem stays the same. My account is linked to facebook. I...

Regular

Hi, I'm a premium user from Brazil. I use the app through my Iphone. My Spotify works almost fine, except for one thing: I can't follow my friends. I've tried to disconect, reinstall and the problem ...

Alban127

Regular

3968 Views

6 replies

1 likes

Web Player
  • 3968 Views
  • 6 replies
  • 1 likes

LG 49UF772V + Spotify

I recently bought this TV and when it was installed I connected it to the internet and logged in at my Spotify account, since the TV have the app. Everything worked just great, I could listen to all music all day long.But now, a few days later, I can...

Casual Listener

I recently bought this TV and when it was installed I connected it to the internet and logged in at my Spotify account, since the TV have the app. Everything worked just great, I could listen to all ...

388 Views

0 replies

0 likes

Connect
Music
Other
  • 388 Views
  • 0 replies
  • 0 likes

spotify wont work for windows phones

I bought Lumia 640 phone the day before and I'm having trouble with the Spotify app. At first, it worked fine but then I couldn't listen my playlists on shuffle mode! It appears always the sigh "loading". Don't know if it matters, but I do not have p...

Newbie

I bought Lumia 640 phone the day before and I'm having trouble with the Spotify app. At first, it worked fine but then I couldn't listen my playlists on shuffle mode! It appears always the sigh "load...

302 Views

0 replies

0 likes

WP 8
  • 302 Views
  • 0 replies
  • 0 likes

Solved!! Log in issues

I signed up to Spotify and made all my playlists but I must have typed in the wrong email address because when I clicked forgot password I wasn't sent an email to recover my password. I then was also able to log in to another account with the same em...

Newbie

I signed up to Spotify and made all my playlists but I must have typed in the wrong email address because when I clicked forgot password I wasn't sent an email to recover my password. I then was also...

rliggin6

Newbie

600 Views

1 replies

0 likes

Other
  • 600 Views
  • 1 replies
  • 0 likes

Denon AVR + Spotify Connect Volume Leveling & Sound Quality

I have a Denon AVR-X2100W and Spotify Connect is generally working well but I have 2 issues: 1) Is the Denon getting the high-quality 320kbps stream? 2) The lack of volume leveling/normalization is a real problem. Many of the tracks in playlists are ...

Casual Listener

I have a Denon AVR-X2100W and Spotify Connect is generally working well but I have 2 issues:   1) Is the Denon getting the high-quality 320kbps stream?   2) The lack of volume leveling/...

jorometala

Newbie

3764 Views

3 replies

5 likes

Denon
  • 3764 Views
  • 3 replies
  • 5 likes

Can't make collaborative playlists on Chromebook?!

I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess that's just a fancy button to take you to the defau...

Newbie

I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess ...

user-removed

Not applicable

4695 Views

6 replies

25 likes

Web Player
  • 4695 Views
  • 6 replies
  • 25 likes

Pay with Mobile

Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says Sorry, Spotify Premium is not available for Smart Co...

Newbie

Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says&n...

Chiaraaaa

Newbie

3363 Views

3 replies

0 likes

Other
  • 3363 Views
  • 3 replies
  • 0 likes