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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1353 Views
  • 13 replies
  • 4 likes
  • Other
  • 1353 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17511 Views
  • 8 replies
  • 1 likes
  • Other
  • 17511 Views
  • 8 replies
  • 1 likes

Problems regarding Canto-pop artist Joey Yung (容祖兒)

Hong Kong-based music label EEG seems to have changed their mind and decided to make a comeback to Spotify. Joey Yung's hits are available again on Spotify, which is totally good news to Canto-pop audience on Spotify. Yet, the artist page is not full...

  • Newbie
  • Hong Kong-based music label EEG seems to have changed their mind and decided to make a comeback to Spotify. Joey Yung's hits are available again on Spotify, which is totally good news to Canto-p...
  • 246 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 246 Views
  • 0 replies
  • 1 likes

Spotify won't start on Windows 8 64bit

Hi everyone, Sorry to be of nuisance and just posting but I couldn't find the right area to post in. I've been having some troubles starting spotify.I've installed it, and attempted to uninstall it (won't work).I'm using AVG and I've looked into the ...

  • Newbie
  • Hi everyone,   Sorry to be of nuisance and just posting but I couldn't find the right area to post in.   I've been having some troubles starting spotify. I've installed it, and attempt...
  • MattSuda
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • Connect
    WD
  • 420 Views
  • 1 replies
  • 0 likes

What is the song in Spotify adverts at the moment?

I heard a snipped of it in an advert on 10/05/15. It sounds like a children's choir singing "Oooooooh, disappear..." then I don't hear the next few words. The advert starts with the song Cool by Alesso. Do any of you know what this song with the word...

  • Newbie
  • I heard a snipped of it in an advert on 10/05/15. It sounds like a children's choir singing "Oooooooh, disappear..." then I don't hear the next few words. The advert starts with the song Cool by Ales...
  • 217 Views
  • 0 replies
  • 0 likes
  • music
  • 217 Views
  • 0 replies
  • 0 likes

My Spotify will no longer save songs, and I've tried both logging out and reinstalling it

Hi, So about a week ago, every time I tried to save songs on my Spotify on either my Mac or my iPhone, it wouldn't appear on the other device with Spotify. Then, within a few hours, it would be gone from the one which I originally saved it to. Basica...

  • Casual Listener
  • Hi,   So about a week ago, every time I tried to save songs on my Spotify on either my Mac or my iPhone, it wouldn't appear on the other device with Spotify. Then, within a few hours, it would...
  • 173 Views
  • 0 replies
  • 0 likes
  • music
  • 173 Views
  • 0 replies
  • 0 likes

[Playlist] Recover deleted songs in Playlist

Hey Guys.I have a playlist called 'Archive' in which I transfer all my songs into once I'm done listening with them/overplayed them.The playlist had about a thousand songs in it, and somehow (a random mistake on my part), I've unfortunately deleted a...

  • Newbie
  • Hey Guys. I have a playlist called 'Archive' in which I transfer all my songs into once I'm done listening with them/overplayed them. The playlist had about a thousand songs in it, and somehow (a r...
  • 253 Views
  • 0 replies
  • 0 likes
  • Other
  • 253 Views
  • 0 replies
  • 0 likes

Doubts on the sharing settings in Spotify

Hi all, I have my doubts on the sharing settings on Spotify. Even though I don't see actual posts on my timeline I noticed my friends are able to see my Spotify activity on my Facebook profile, even though I specifically configured Spotify not to sha...

  • Regular
  • Hi all, I have my doubts on the sharing settings on Spotify. Even though I don't see actual posts on my timeline I noticed my friends are able to see my Spotify activity on my Facebook profile, even ...
  • 255 Views
  • 0 replies
  • 0 likes
  • Other
  • 255 Views
  • 0 replies
  • 0 likes

[Other Platform][Partnerships] Hyatt Place Spotify Issue

I recently tried to use the Hyatt Place Spotify create your playlist, but the continue button never loads so I can't click on it. I've always had problems in the past with these promotion specialties where it never loads. I've upgraded my spotify (by...

  • Casual Listener
  • I recently tried to use the Hyatt Place Spotify create your playlist, but the continue button never loads so I can't click on it. I've always had problems in the past with these promotion specialties...
  • JaywalkinShawol
  • Casual Listener
  • 900 Views
  • 3 replies
  • 0 likes
  • Other Platform
    Partnerships
  • 900 Views
  • 3 replies
  • 0 likes

Spotify won't work on PS4

So when I start up my Spotify on my ps4 it won't load and it gives me a black screen and it wont let me listen to music. If anyone can help I really appreciate. Thanks!!!!!!

  • Newbie
  • So when I start up my Spotify on my ps4 it won't load and it gives me a black screen and it wont let me listen to music. If anyone can help I really appreciate. Thanks!!!!!!
  • klutch
  • Newbie
  • 2529 Views
  • 1 replies
  • 3 likes
  • Other
  • 2529 Views
  • 1 replies
  • 3 likes

[WP 8] Crashes when account has large playlists

Hi, I use spotify mainly on my desktop but for some occasions I use it on my Lumia 930 with Windows Phone 8. The old version worked OK but since the new redesigned version it is behaving strange. With the first 2-3 releases switching between songs in...

  • Regular
  • Hi,   I use spotify mainly on my desktop but for some occasions I use it on my Lumia 930 with Windows Phone 8. The old version worked OK but since the new redesigned version it is behaving str...
  • Aytekozden
  • Newbie
  • 716 Views
  • 4 replies
  • 0 likes
  • WP 8
  • 716 Views
  • 4 replies
  • 0 likes

Deleted songs on saved music

All of my songs in my music library of saved music is gone, I had about 4000 songs and I am in desperate need of them back

  • Newbie
  • All of my songs in my music library of saved music is gone, I had about 4000 songs and I am in desperate need of them back
  • lolchair
  • Newbie
  • 316 Views
  • 2 replies
  • 0 likes
  • music
  • 316 Views
  • 2 replies
  • 0 likes

No "Your Music" Tap on Web Player

When I use the play.spotify.com URL to access spotify on Chrome on a Mac, the "Your Music" tab shows up on the left side of the page without an issue. I get to listen to my saved music, and all is good. However, when I use the same URL on my PC, the ...

  • Newbie
  • When I use the play.spotify.com URL to access spotify on Chrome on a Mac, the "Your Music" tab shows up on the left side of the page without an issue. I get to listen to my saved music, and all is go...
  • Taylor
  • Community Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • Web Player
    Your Music
  • 580 Views
  • 1 replies
  • 0 likes

linked wrong account to spotify on my ps4

I linked the wrong psn account to my spotify. And I can't or it won't let me log out of it from the other account, there's no option to log out.. Help plz!!!

  • Casual Listener
  • I linked the wrong psn account to my spotify. And I can't or it won't let me log out of it from the other account, there's no option to log out.. Help plz!!!
  • bmwood96
  • Casual Listener
  • 851 Views
  • 5 replies
  • 0 likes
  • Connect
    music
  • 851 Views
  • 5 replies
  • 0 likes

Sony CMT X7 CDB

Hi All, Newbie here. Is anyone using Spotify with a Sony CMT X7CDB wirelessly? SongPal, the Sony App on my Android lets me manage some (inferior) music services Wirelessly, such as Deezer, but I can only get Spotify via Bluetooth from my phone. If I ...

  • Newbie
  • Hi All,   Newbie here.  Is anyone using Spotify with a Sony CMT X7CDB wirelessly? SongPal, the Sony App on my Android lets me manage some (inferior) music services Wirelessly, such as D...
  • jornhd
  • Music Fan
  • 1635 Views
  • 2 replies
  • 0 likes
  • Other
  • 1635 Views
  • 2 replies
  • 0 likes

Solved!! Windows Phone 8 App will not play tracks or download playlists.

DescriptionWindows Phone App will not play tracks or download playlists. A more detailed description, using numbered steps Start the AppAttempt to start any track: from playlists, what’s new, inbox, etc.Ellipses run across the top of the app… no erro...

  • Casual Listener
  • Description Windows Phone App will not play tracks or download playlists.     A more detailed description, using numbered steps   Start the App Attempt to start any track: from...
  • Sherlockgriffin
  • Newbie
  • 5226 Views
  • 10 replies
  • 0 likes
  • WP 8
  • 5226 Views
  • 10 replies
  • 0 likes

Ad is blocked

Hi,Since yesterday, I have an issue with a french Ad "Impots.gouv". It's not loaded correctly and not beeing played at all...I can't do anything, the only workaround is to play a music from the phone, and then to go back to the app. And it will work....

  • Visitor
  • Hi, Since yesterday, I have an issue with a french Ad "Impots.gouv". It's not loaded correctly and not beeing played at all... I can't do anything, the only workaround is to play a music from the...
  • Coralie
  • Newbie
  • 247 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 247 Views
  • 2 replies
  • 1 likes

Turn down the volume of loud songs on Connect

Hey there. It is almost impossible to listen nowadays music on my Pioneer SMA1, as volume differs so lot. One track at same 10 volume is right for me and then another track is a way louder. It makes impossible to enjoy music as you need all the time ...

  • Visitor
  • Hey there.   It is almost impossible to listen nowadays music on my Pioneer SMA1, as volume differs so lot. One track at same 10 volume is right for me and then another track is a way louder...
  • user-removed
  • Not applicable
  • 535 Views
  • 1 replies
  • 0 likes
  • Connect
  • 535 Views
  • 1 replies
  • 0 likes

ps4 wont show up when im login thru facebook

So my ps4 doesnt show up on the spotify connect when im login thru facebook but does show up if im login thru spotify username and password any idea how fix this

  • Newbie
  • So my ps4 doesnt show up on the spotify connect when im login thru facebook but does show up if im login thru spotify username and password any idea how fix this
  • 172 Views
  • 0 replies
  • 0 likes
  • Connect
  • 172 Views
  • 0 replies
  • 0 likes

ps4 error

hello everyone i need to contact someone who works for spotify to log me out from my account in my ps4 , please i cant find the way , accidentally my cousin from usa put his account in my ps4 here in chile and now i cant log out his account.we tried ...

  • Newbie
  • hello everyone i need to contact someone who works for spotify to log me out from my account in my ps4 , please i cant find the way , accidentally my cousin from usa put his account in my ps4 here in...
  • MattSuda
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • music
  • 343 Views
  • 1 replies
  • 0 likes

[Desktop][Subscriptions] Save your company

Hello community members, this is a public formal letter to Spotify. Dear Spotify, It has become apparent that you may need to take action in saving your companies profits. It is my belief that you are losing profits because people are not paying for ...

  • Casual Listener
  • Hello community members, this is a public formal letter to Spotify.   Dear Spotify,   It has become apparent that you may need to take action in saving your companies profits. It is m...
  • 419 Views
  • 0 replies
  • 0 likes
  • Desktop
    Subscriptions
  • 419 Views
  • 0 replies
  • 0 likes

Cannot download linux client

Since Grooveshark died I want to use a new platform. Downloading music is a hassle and doesn't compensate artists. Spotify seems popular, so I decided to give it a go (and I intend to become a subscriber if it works well enough). So far I'm disappoin...

  • Regular
  • ...ubscriber if it works well enough). So far I'm disappointed by the support: I have to ask on a public forum? There is no number to call for support nor is there a contact form I can use (yeah there is a f...
  • Luc1
  • Regular
  • 1801 Views
  • 2 replies
  • 0 likes
  • Other
  • 1801 Views
  • 2 replies
  • 0 likes