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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61620 Views

7 replies

4 likes

  • 61620 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

tonykaaye

Casual Listener

38597 Views

216 replies

19 likes

Other
  • 38597 Views
  • 216 replies
  • 19 likes

Web player Chromebook issue

Following on from this closed thread.. https://community.spotify.com/t5/Help-Web-Player/this-is-weird-chromebook-acer-c720-glitchy/td-p/661612 On my Acer C720 Chromebook the webplayer pauses for approx 0.5 secs every 20ish seconds. I've tried everyth...

Newbie

Following on from this closed thread.. https://community.spotify.com/t5/Help-Web-Player/this-is-weird-chromebook-acer-c720-glitchy/td-p/661612   On my Acer C720 Chromebook the webplayer p...

mrsturdyseven

Casual Listener

663 Views

3 replies

1 likes

Web Player
  • 663 Views
  • 3 replies
  • 1 likes

No Spotify Connect for Philips 65PFK6520/12?

Hello, I read in Spotify FAQ, that Spotify Connect is available for all Philips Smart TV's with Android.Now I have buyed the "Philips 65PFK6520/12 powered by Android", but there is no App for Spotify Connect. Not installed on TV, and not downloadable...

Newbie

Hello,   I read in Spotify FAQ, that Spotify Connect is available for all Philips Smart TV's with Android. Now I have buyed the "Philips 65PFK6520/12 powered by Android", but there is no App ...

345 Views

0 replies

0 likes

Philips
  • 345 Views
  • 0 replies
  • 0 likes

Solved!! Windows - both desktop and web player can't play any songs

Just today I've been having a problem getting tracks to play. If I use the desktop software, it says "Can't Play Track" and continuously keeps jumping to the next track, on the web player the song just doesn't play and the little green bar bit stays ...

Music Fan

Just today I've been having a problem getting tracks to play.  If I use the desktop software, it says "Can't Play Track" and continuously keeps jumping to the next track, on the web player the s...

sunhawk

Music Fan

1195 Views

12 replies

0 likes

Web Player
Windows
  • 1195 Views
  • 12 replies
  • 0 likes

sharing activity on facebook wall no longer working

Lately I've been having issues with sharing my activity on my facebook wall. Most of the time, spotify won't share my activity on my facebook wall, sometimes it randomly shares 2 songs in a row. I think it has something to do with spotify connect but...

Newbie

Lately I've been having issues with sharing my activity on my facebook wall. Most of the time, spotify won't share my activity on my facebook wall, sometimes it randomly shares 2 songs in a row. I th...

211 Views

0 replies

0 likes

Other
  • 211 Views
  • 0 replies
  • 0 likes

New Squeezebox App now giving Invalid username or password

I got the new Spotify App on my Squeezebox Radios and TouchThe new App is really great - you can use your playlists and all - great!This worked well for 14 days or so.Since ~a couple of weeks I can't play Spotify tunes on any of my Squeezeboxes - I g...

Newbie

I got the new Spotify App on my Squeezebox Radios and Touch The new App is really great - you can use your playlists and all - great! This worked well for 14 days or so. Since ~a couple of we...

457 Views

0 replies

0 likes

Other
  • 457 Views
  • 0 replies
  • 0 likes

[WP7] Sync - Can Spotify Finally Make this Reliable?

Spotify team - can you please get a handle and fix the synch issues? This happens again and again. Playlist appears on PC desktop. Same playlist appears on iOS iPhone 6. Add a track (on either) - does not appear in the opposite device playlist....not...

Newbie

Spotify team - can you please get a handle and fix the synch issues? This happens again and again. Playlist appears on PC desktop. Same playlist appears on iOS iPhone 6. Add a track (on either) - doe...

157 Views

0 replies

0 likes

Other
  • 157 Views
  • 0 replies
  • 0 likes

sin resultados

Estoy buscando la canción "No lo sabes" de Liquits y no la tienen en su servidor. ¿Cuánto tiempo tardará o debo cancelar mi suscripción Premium?

Newbie

Estoy buscando la canción "No lo sabes" de Liquits y no la tienen en su servidor. ¿Cuánto tiempo tardará o debo cancelar mi suscripción Premium?

483 Views

0 replies

0 likes

Music
  • 483 Views
  • 0 replies
  • 0 likes

Song frezzes

Hallo, Ich habe folgendes Problem: ich kann Spotify im Web Player laden (Chrome/Firefox) und es werden auch Titel abgespielt jedoch mittendrin stoppt der Track wenn ich in den Task Manager schau ist dort auch keine Auslastung normalerweise ist wärend...

Newbie

Hallo,   Ich habe folgendes Problem: ich kann Spotify im Web Player laden (Chrome/Firefox) und es werden auch Titel abgespielt jedoch mittendrin stoppt der Track wenn ich in den Task Manager s...

251 Views

0 replies

0 likes

Web Player
  • 251 Views
  • 0 replies
  • 0 likes

My tracks

Hi¡¡ I just upload my album (Aprendiendo a volar) to spotify and some of my friends can hear it, but for example, I cannot do it. When I try to play some of my songs, spotify tell me that the song is not available, and I suppose maybe other persons c...

Regular

Hi¡¡   I just upload my album (Aprendiendo a volar) to spotify and some of my friends can hear it, but for example, I cannot do it.   When I try to play some of my songs, spotify tell m...

jonasherdegen

Community Legend

611 Views

7 replies

0 likes

Music
  • 611 Views
  • 7 replies
  • 0 likes

Poor Sound Quality for One Album

I am having sound quality issues for one specific album on Spotify. Everything sounds fine except The Wild Hunt by The Tallest Man On Earth, which unfortunately is one of my favorite albums...I've tried it on different devices and with different head...

Newbie

I am having sound quality issues for one specific album on Spotify. Everything sounds fine except The Wild Hunt by The Tallest Man On Earth, which unfortunately is one of my favorite albums...I've tr...

324 Views

0 replies

0 likes

Other
  • 324 Views
  • 0 replies
  • 0 likes

How to skip songs from specific Artists?

Is there a way to skip automatically songs from Artists while listening to a playlist under 'Browse' on the webplayer or using the app? Thanks!

Casual Listener

Is there a way to skip automatically songs from Artists while listening to a playlist under 'Browse' on the webplayer or using the app?  Thanks!

tjvogelaar

Regular

963 Views

5 replies

3 likes

Mac
Web Player
Windows
  • 963 Views
  • 5 replies
  • 3 likes

Why is my radio broken

This just started recently (Sometime last week it worked fine). The radio no longer loads on my desktop app OR THE WEB PLAYER! I found threads on this site with the same issue but couldn't find anyone actually fixing the problem. I installed the App ...

Casual Listener

This just started recently (Sometime last week it worked fine). The radio no longer loads on my desktop app OR THE WEB PLAYER! I found threads on this site with the same issue but couldn't find ...

Tonst3r

Casual Listener

944 Views

6 replies

1 likes

Web Player
Windows
  • 944 Views
  • 6 replies
  • 1 likes

Solved!! My playlist are gone

Hi,A have a Spotify premium account and had about 3 or 4 playlists which I had made on my account. I opened the app on my phone today and they were all gone. Please help me, I don't want to re-make all of them again

Newbie

Hi, A have a Spotify premium account and had about 3 or 4 playlists which I had made on my account. I opened the app on my phone today and they were all gone. Please help me, I don't want to re-make...

Nico

Community Legend

331 Views

1 replies

0 likes

Web Player
  • 331 Views
  • 1 replies
  • 0 likes

Spotify connect unwanted device

Hi, Sometimes I see unwanted device, all the same "XXX's Macbook" in the spotify connect dropdown list on desktop app or mobile phone app. I tried to use the button "Disconnect all devices" but it didn't work. Can I find the ip of the unwanted device...

Newbie

Hi,   Sometimes I see unwanted device, all the same "XXX's Macbook" in the spotify connect dropdown list on desktop app or mobile phone app. I tried to use the button "Disconnect all devices" ...

Nico

Community Legend

741 Views

1 replies

2 likes

Connect
  • 741 Views
  • 1 replies
  • 2 likes

Only certain songs in playlists are playing?

Every time I try and shuffle a playlist, it only plays a few songs within a certain range, seemingly alphabetically.. Basically, I have a playlist with 158 songs, if I start with a song by Demi Lovato for example, and shuffle the songs, it only plays...

Newbie

Every time I try and shuffle a playlist, it only plays a few songs within a certain range, seemingly alphabetically.. Basically, I have a playlist with 158 songs, if I start with a song by Demi Lovat...

305 Views

0 replies

0 likes

Web Player
  • 305 Views
  • 0 replies
  • 0 likes

Make Playlists In A Folder Available Offline And Other Solutions

Hi I've read theric and thelimopit posts now hoping that an idea like their was something spotify was working on. Link to posts here and here. I'm looking for a feature letting us make a folder available offline, with all it's containing playlists of...

Casual Listener

Hi   I've read theric and thelimopit posts now hoping that an idea like their was something spotify was working on. Link to posts here and here.   I'm looking for a feature le...

421 Views

0 replies

1 likes

Other
  • 421 Views
  • 0 replies
  • 1 likes

Bose bears den ad

Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...

Casual Listener

Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...

xavier777raine

Newbie

573 Views

3 replies

0 likes

Other
  • 573 Views
  • 3 replies
  • 0 likes

Cant login Spotify

HelloYesterday while working i just opened my Spotify app from mobile and its instantly logged off.when i try to connect its says "Cant login". My account connectted via facebook and now when i try to connect from my PC its the same..i have been trie...

Regular

Hello Yesterday while working i just opened my Spotify app from mobile and its instantly logged off.when i try to connect its says "Cant login". My account connectted via facebook and now when i try...

232 Views

0 replies

0 likes

Other
  • 232 Views
  • 0 replies
  • 0 likes