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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2190 Views
  • 19 replies
  • 6 likes
  • Other
  • 2190 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17784 Views
  • 8 replies
  • 2 likes
  • Other
  • 17784 Views
  • 8 replies
  • 2 likes

open.spotify.com doesn't match what is actually on Spotify

So, I noticed that one of Freezepop's albums shows up as being on spotify if you arn't logged in --> https://open.spotify.com/album/6teFOlmBSuIsmuhzqOY7u9 However, if I log into Spotify, that album is no where to be seen. It's also a little odd only ...

  • Newbie
  • So, I noticed that one of Freezepop's albums shows up as being on spotify if you arn't logged in --> https://open.spotify.com/album/6teFOlmBSuIsmuhzqOY7u9   However, if I log into Spotify, ...
  • 251 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 251 Views
  • 0 replies
  • 0 likes

Nokia Lumia 625 wont install

I have a Nokia Lumia 625Windows 8.1recently updated! It keeps asking me to update to latest version and wont install spotify. this is the latest update?Its the one thing i use mobile frequently any help? i keep gettingmessage "we are having trouble i...

  • Casual Listener
  • I have a Nokia Lumia 625 Windows 8.1 recently updated!   It keeps asking me to update to latest version and wont install spotify. this is the latest update? Its the one thing i use mobile f...
  • Garc1a
  • Casual Listener
  • 669 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 669 Views
  • 2 replies
  • 0 likes

Spotify activity won't post to Facebook

Hi there - apologies if this is in the wrong thread. (Seemed the most appropriate) I've been using Spotify (free) for a while now, and it used to share my Spotify activity to Facebook by showing recent songs I'd listened to in a section on the left h...

  • Newbie
  • Hi there - apologies if this is in the wrong thread. (Seemed the most appropriate)   I've been using Spotify (free) for a while now, and it used to share my Spotify activity to Facebook by sho...
  • 390 Views
  • 0 replies
  • 0 likes
  • Other
  • 390 Views
  • 0 replies
  • 0 likes

[WP8] Stuck in offline mode

- Your country (optional, for privacy reasons): USA - Your specific phone model: Nokia Lumia 920 - Your phone's Operating System and version: Windows Phone 8 - Are you using 3G, WiFi: 4G and LTE Phone is stuck in offline mode. Help! Tried logging out...

  • Newbie
  • - Your country (optional, for privacy reasons): USA - Your specific phone model: Nokia Lumia 920 - Your phone's Operating System and version: Windows Phone 8 - Are you using 3G, WiFi: 4G and LT...
  • powergamermii
  • Casual Listener
  • 2321 Views
  • 8 replies
  • 0 likes
  • 2321 Views
  • 8 replies
  • 0 likes

[BB] BlackBerry how to Store offline-playlists on media card?

Hi, Spotify is working flawlessly on my Blackberry 9800 but my internal memory is running low so I bought a 32GB MicroSD card. I'd like to select that card so that it stores my offline playlists there, instead of the BB's internal 4GB's. Any way to d...

  • Regular
  • Hi,    Spotify is working flawlessly on my Blackberry 9800 but my internal memory is running low so I bought a 32GB MicroSD card.    I'd like to select that card so that i...
  • darlos_finest
  • Newbie
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Songs damaged like scratches on vinyl

Hi there,I have the problem that some songs are dameged and sound like a scratched vinyl on all devices (Mac, Iphone, Premium Acount, best quality off&on). For ex. Daniel Porter - Bad Day or Rihanna - American Oxygen always jumping at the same time f...

  • Casual Listener
  • Hi there, I have the problem that some songs are dameged and sound like a scratched vinyl on all devices (Mac, Iphone, Premium Acount, best quality off&on). For ex. Daniel Porter - Bad Day or ...
  • das_spotify
  • Casual Listener
  • 231 Views
  • 1 replies
  • 0 likes
  • Other
  • 231 Views
  • 1 replies
  • 0 likes

Ps3 search box error

Hello,There is an issue that you cannot do any action on playing now screen if you click and close search box before.Click the search box open and close on ps3 spotify application. Next, press double down button and try to stop playing song. you won'...

  • Newbie
  • Hello, There is an issue that you cannot do any action on playing now screen if you click and close search box before. Click the search box open and close on ps3 spotify application. Next, press ...
  • 129 Views
  • 0 replies
  • 0 likes
  • Other
  • 129 Views
  • 0 replies
  • 0 likes

Account disabled

My account was disabled so I had to make a new account to message you guys. Is there anyway to reverse it so I can login. I'm trying to put a new card on the account

  • Casual Listener
  • My account was disabled so I had to make a new account to message you guys. Is there anyway to reverse it so I can login. I'm trying to put a new card on the account
  • Motobro702
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • music
  • 277 Views
  • 2 replies
  • 0 likes

Solved!! Problems with my Nokia Lumia 930 and Spotify

I like Spotify a lot , have premium subscription, however I find on my Nokia Lumia my downloaded music when I play offline after a few days all my music vanishes and I have to go and sync everything and download everything again. Very frustrating ten...

  • Newbie
  • I like Spotify a lot , have premium subscription, however I find on my Nokia Lumia my downloaded music when I play offline after a few days all my music vanishes and I have to go and sync everything ...
  • Jordi
  • Community Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • Other
  • 801 Views
  • 1 replies
  • 0 likes

spotify mp3

Hello I want to play spotify in my car but only have an sd cart in it . Its an audi a 5 from 2009 ... does someone knows a way how I eventually can play the spotify tracks?I m a premium member so I pay for it and like it to work every where I need it...

  • Casual Listener
  • Hello I want to play spotify in my car but only have an sd cart in it . Its an audi a 5 from 2009 ... does someone knows a way how I eventually can play the spotify tracks? I m a premium member so I...
  • LordRollin
  • Community Legend
  • 556 Views
  • 4 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 556 Views
  • 4 replies
  • 0 likes

[WP7.5][WP 8][WP 8.1] A Tale of Eternal Bugs

Hello, I have been using Spotify on Windows Phone (7.5 to 8.1) and Android for a couple of years and the Windows Phone version have always been buggy, slow, and way beyond the Android version in term of features. I have been constantly hoping for the...

  • Casual Listener
  • Hello,   I have been using Spotify on Windows Phone (7.5 to 8.1) and Android for a couple of years and the Windows Phone version have always been buggy, slow, and way beyond the Android vers...
  • Laci
  • Music Fan
  • 495 Views
  • 2 replies
  • 8 likes
  • Other
    WP 8
  • 495 Views
  • 2 replies
  • 8 likes

I don't have a "Liked from radio" playlist

I've just came back to spotify and I noticed I don't have the "Liked from radio" playlist... Did I delete it by mistake? How do I turn it back on? Thanks!

  • Casual Listener
  • I've just came back to spotify and I noticed I don't have the "Liked from radio" playlist...   Did I delete it by mistake? How do I turn it back on?   Thanks!
  • nathanls
  • Regular
  • 319 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 319 Views
  • 1 replies
  • 0 likes

Shuffle won't shuffle

So, over the past few months, my Spotify playlists won't shuffle online. It just plays straight down my playlist each time. I try turning shuffle on, off, closing out the web browser, etc. Any ideas on what to do? I don't know how to contact Spotify ...

  • Newbie
  • So, over the past few months, my Spotify playlists won't shuffle online. It just plays straight down my playlist each time. I try turning shuffle on, off, closing out the web browser, etc. Any ideas ...
  • 319 Views
  • 0 replies
  • 0 likes
  • music
  • 319 Views
  • 0 replies
  • 0 likes

WP Spotify & Facebook Activity Feed

I just noticed that nothing is showing up in my Facebook activity feed when I'm listening to Spotify on my Windows Phone. All I can see is my plays from my laptop. Under Settings > Social there are two options: Private Session and Scrobble to Last.fm...

  • Newbie
  • I just noticed that nothing is showing up in my Facebook activity feed when I'm listening to Spotify on my Windows Phone.  All I can see is my plays from my laptop.  Under Settings > Soc...
  • 138 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 138 Views
  • 0 replies
  • 0 likes

Solved!! Unable to launch / uninstall

Hi everyone, I have a few issues... Since yesterday, spotify doesn't even want to launch. When I try to open it, nohing happens, not even an error message. Nothing happened, it just stopped working. I tried to uninstall it so I can install it back, h...

  • Regular
  • Hi everyone,  I have a few issues... Since yesterday, spotify doesn't even want to launch. When I try to open it, nohing happens, not even an error message. Nothing happened, it just stopped wo...
  • lyingrain
  • Regular
  • 650 Views
  • 6 replies
  • 0 likes
  • Other
  • 650 Views
  • 6 replies
  • 0 likes

Spotify Mobile

Anyone know if you can still download Spotify Mobile on [Symbian] devices?

  • Newbie
  • Anyone know if you can still download Spotify Mobile on [Symbian] devices?
  • 265 Views
  • 0 replies
  • 0 likes
  • Symbian
  • 265 Views
  • 0 replies
  • 0 likes

Missing Barenaked Ladies Album

I was taking an audio trip down memory lane yesterday and put on some Barenaked Ladies. Spotify has every album (including all of their live albums they released during a tour a decade ago), but I couldn't help but notice that their album Barenaked L...

  • Newbie
  • I was taking an audio trip down memory lane yesterday and put on some Barenaked Ladies. Spotify has every album (including all of their live albums they released during a tour a decade ago), but I co...
  • Bobvim_2000
  • Newbie
  • 1821 Views
  • 6 replies
  • 2 likes
  • missing album
  • 1821 Views
  • 6 replies
  • 2 likes

Solved!! Quiet music, loud ads

I work in an open office area so when I listen to spotify, I keep the music low. This is tolerated, and works out. Then suddenly an ad will come on at 10x the volume, which is less tolerated. I don't mind listening to an ad when I am using this servi...

  • Newbie
  • I work in an open office area so when I listen to spotify, I keep the music low.  This is tolerated, and works out.  Then suddenly an ad will come on at 10x the volume, which is less tolera...
  • kbrooksc
  • Community Legend
  • 1103 Views
  • 1 replies
  • 0 likes
  • music
  • 1103 Views
  • 1 replies
  • 0 likes

Is there a difference between premium on PS4 and mobile?

Today I purhcased premium on my PS4 and it won't transistion to my tablet or my iPhone. Is there a difference between the PS4 premium and the mobile one?

  • Newbie
  • Today I purhcased premium on my PS4 and it won't transistion to my tablet or my iPhone. Is there a difference between the PS4 premium and the mobile one? 
  • kbrooksc
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Other
  • 302 Views
  • 1 replies
  • 0 likes