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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

79706 Views

9 replies

4 likes

  • 79706 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42643 Views

232 replies

21 likes

Other
  • 42643 Views
  • 232 replies
  • 21 likes

[WP] Lumia 930 - Spotify dysfunctional on Windows Phone

Phone: Lumia 930 with all latest updatesLatest available update of spotify from Store.Premium subscription Ongoing issues :- Randomly stops playback- Randomly shuts down app- Randomly disconnects- Uses VERY LONG time to start up app, even in offline ...

Casual Listener

Phone: Lumia 930 with all latest updates Latest available update of spotify from Store. Premium subscription   Ongoing issues : - Randomly stops playback - Randomly shuts down ap...

dorkvader

Casual Listener

993 Views

3 replies

0 likes

WP 8
  • 993 Views
  • 3 replies
  • 0 likes

Total number of songs in Favourites-list: difference of 188 songs mobile VS desktop

Dear fellow Spotifiers! It came to my attention that my 'favourites'-list holds 188 more songs on my mobile-version (5993 songs) compared to my 'favourites'-list on the desktop-version (5805 songs). I.e. somehow my desktop-version of Spotify does not...

Casual Listener

Dear fellow Spotifiers!   It came to my attention that my 'favourites'-list holds 188 more songs on my mobile-version (5993 songs) compared to my 'favourites'-list on the desktop-version (5805...

el_dido

Casual Listener

414 Views

2 replies

0 likes

Other
  • 414 Views
  • 2 replies
  • 0 likes

Solved!! Unlink Playstation Music from Sportify account

Hello, How can I unlink my spotfiy account to the playstation music ? I don't find a way on spotify website or on playstation music. Thanks for your help. Regards Nicolas

Casual Listener

Hello, How can I unlink my spotfiy account to the playstation music ? I don't find a way on spotify website or on playstation music. Thanks for your help. Regards Nicolas

MattSuda

Spotify Star

1147 Views

5 replies

0 likes

  • 1147 Views
  • 5 replies
  • 0 likes

Solved!! maximale Anzahl der Downloads erreicht

so ich bin langsam an den Punkt amgekommen, das ich mein spotify abo nicht verlängern werde.ich habe spotify permium seit 2 Jahren.heute kam die Nachricht das ich die maximale anzahl von Downloads erreicht habe (es ist noch genügen Speicher vorhanden...

Casual Listener

so ich bin langsam an den Punkt amgekommen, das ich mein spotify abo nicht verlängern werde. ich habe spotify permium seit 2 Jahren. heute kam die Nachricht das ich die maximale anzahl von Download...

Holle_06

Newbie

15651 Views

3 replies

2 likes

Other
Samsung
  • 15651 Views
  • 3 replies
  • 2 likes

Chromecast support from desktop and web.

I'm sure this has been requested before but please add Chromecast support with the ability to cast directly from desktop app and web player. Thanks.

Casual Listener

I'm sure this has been requested before but please add Chromecast support with the ability to cast directly from desktop app and web player. Thanks.

MattSuda

Spotify Star

1040 Views

2 replies

0 likes

Web Player
Windows
  • 1040 Views
  • 2 replies
  • 0 likes

Help link loop; can't report broken track

I would like to report a jittery track. I browsed to https://support.spotify.com/us/contact-spotify-support/ , clicked on "I want to report a broken song or wrong song information", then clicked on the single "How do I report broken tracks or albums?...

Newbie

I would like to report a jittery track.  I browsed to https://support.spotify.com/us/contact-spotify-support/ , clicked on "I want to report a broken song or wrong song information", then c...

272 Views

0 replies

0 likes

Other
  • 272 Views
  • 0 replies
  • 0 likes

Repetitive Radio

The radio is far too repetitive. I know many people have complained about this, so I am sure this will fall on deaf ears. Please add a discover button, or improve your algorthim; it's seriously ridiculous. If not fixed, this is going to push me to ch...

Newbie

The radio is far too repetitive. I know many people have complained about this, so I am sure this will fall on deaf ears. Please add a discover button, or improve your algorthim; it's seriously ridic...

299 Views

0 replies

0 likes

Other
  • 299 Views
  • 0 replies
  • 0 likes

Problem with setting Presets on Bose Soundtouch

I have the Bose Soundtouch since a half year. Playing Spotify at the soundtouch worked quit good since a few weeks. Since then I am not able to set presets from a spotify-playlist. Setting presets from a radiostation is still possible. So it seems to...

Newbie

I have the Bose Soundtouch since a half year. Playing Spotify at the soundtouch worked quit good since a few weeks. Since then I am not able to set presets from a spotify-playlist. Setting prese...

nyazai

Music Fan

1897 Views

1 replies

1 likes

Other
  • 1897 Views
  • 1 replies
  • 1 likes

Starred Playlist missing on various Spotify accounts i've created, Is there a Fix? Please help!

Hello, I just created a whole new Facebook and Spotify account because i thought my previous account wasn't working correctly as my Starred playlist wasn't showing up when on mobile devices, desktop etc i was only ever able to see it show up when usi...

Visitor

Hello,   I just created a whole new Facebook and Spotify account because i thought my previous account wasn't working correctly as my Starred playlist wasn't showing up when on mobile devices,...

PoloK1Te

Newbie

455 Views

4 replies

0 likes

Web Player
Windows
  • 455 Views
  • 4 replies
  • 0 likes

Spotify for PS4 not playing certain songs

Recently, I've decided to get Spotify on my PS4 again but everytime I try to play some songs, it doesn't play them. Like I click the play button and it switched from pause to play in like 1 second and it doesn't play at all. I've tried doing this via...

Visitor

Recently, I've decided to get Spotify on my PS4 again but everytime I try to play some songs, it doesn't play them. Like I click the play button and it switched from pause to play in like 1 second an...

pedro_alucardo

Newbie

407 Views

1 replies

0 likes

Other
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! History is not updating

For a while now whenever I close Spotify I lose what I played during the day in my history. When I reopen it, the last track played will be like something from 2 weeks prior or so. Then every once in a while it actually does update the history. There...

Regular

For a while now whenever I close Spotify I lose what I played during the day in my history.  When I reopen it, the last track played will be like something from 2 weeks prior or so.  Then e...

Sjlbarber

Newbie

3046 Views

8 replies

0 likes

Web Player
Windows
  • 3046 Views
  • 8 replies
  • 0 likes

Album "Thirst for romance" from Cherry Ghost not playing in my region?

Hi, I am a big fan of Cherry Ghost. All albums of Cherry ghost are on Spotify and all but one album playable from the Netherlands; the album "Thirst for romance" is not playing due to region restrictions. I can only play one song from the album (4am)...

Newbie

Hi,   I am a big fan of Cherry Ghost.  All albums of Cherry ghost are on Spotify and all but one album playable from the Netherlands; the album "Thirst for romance" is not playing due to ...

383 Views

0 replies

0 likes

Music
  • 383 Views
  • 0 replies
  • 0 likes

Can't play any music after getting premium

Hi,i just got spotify premium and now when i try to play a song, it just says that it isnt available right now and moves on to the next one, and the next one and so on. tested spotify radio, all my playlists and random albums, nothing works. Has this...

Newbie

Hi,i just got spotify premium and now when i try to play a song, it just says that it isnt available right now and moves on to the next one, and the next one and so on. tested spotify radio, all my p...

CCara22

Newbie

630 Views

2 replies

1 likes

  • 630 Views
  • 2 replies
  • 1 likes

[PS4] Spotify won't load on profile, I get "Can't connect to playstation network"

Having this issue with Spotify. Basically when I try to launch it, startsin loading a full screen spotify wallpaper then it says "Can't connect to playstation network" - I have tried deleting\reinstalling and that doesn't work- I tried it on another ...

Casual Listener

Having this issue with Spotify. Basically when I try to launch it, startsin loading a full screen spotify wallpaper then it says "Can't connect to playstation network"    - I have tried d...

heelpme

Casual Listener

895 Views

1 replies

0 likes

Other
  • 895 Views
  • 1 replies
  • 0 likes

Really bad shuffling?

Anyone else notice that the "shuffle" experience is mainly just the latest released albums? For instance shuffle Lana Del Rey and the only two albums it'll play are Ultraviolence and Honeymoon despite her having a bunch of other albums. I'm lucky to ...

Newbie

Anyone else notice that the "shuffle" experience is mainly just the latest released albums? For instance shuffle Lana Del Rey and the only two albums it'll play are Ultraviolence and Honeymoon despit...

201 Views

0 replies

0 likes

Other
  • 201 Views
  • 0 replies
  • 0 likes

download problem

Lumia 930-wp8.1 and Premium account.I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.

Regular

Lumia 930-wp8.1 and Premium account. I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Winphone offline

Lumia 930-wp8.1 and Premium account.I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.

Regular

Lumia 930-wp8.1 and Premium account. I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Can't find the volume on playstation four.

The music is so quiet I can't find any volume control anywhere. I have to turn the TV up really loud but that just distorts the TV speakers. Thanks in advance.

Casual Listener

The music is so quiet I can't find any volume control anywhere. I have to turn the TV up really loud but that just distorts the TV speakers. Thanks in advance.

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes