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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1596 Views
  • 15 replies
  • 5 likes
  • Other
  • 1596 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17592 Views
  • 8 replies
  • 1 likes
  • Other
  • 17592 Views
  • 8 replies
  • 1 likes

Doesn't play music on Philips TV

So, after the last couple of updates, I can only login to Spotify on my tv, and start the songs, but they never load so they just come up and stays on 0 seconds. Spotify did use to work on it. And I am a premium member my device model is 42PFL6158S/1...

  • Newbie
  • So, after the last couple of updates, I can only login to Spotify on my tv, and start the songs, but they never load so they just come up and stays on 0 seconds. Spotify did use to work on it. And I ...
  • Marijn1983
  • Newbie
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

playlist problems

My playlist that I made on spotify on a pc a while ago has songs that are missing. At the top it says there are 17 songs in the playlist. However, only 11 songs are showing up and playing. How do I make those missing songs show and play? Please help!...

  • Newbie
  • My playlist that I made on spotify on a pc a while ago has songs that are missing. At the top it says there are 17 songs in the playlist. However, only 11 songs are showing up and playing. ...
  • cellotom
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Adding old playlist

Hey! I found one of my old playlists, which I've delete for some time ago, through a friend who had subscribed it. How can I add/"subscribe" it once again?

  • Casual Listener
  • Hey!    I found one of my old playlists, which I've delete for some time ago, through a friend who had subscribed it. How can I add/"subscribe" it once again?
  • Taylor
  • Community Legend
  • 385 Views
  • 4 replies
  • 0 likes
  • music
  • 385 Views
  • 4 replies
  • 0 likes

Solved!! Change username on Onkyo 636

Hello community! I've recently bought a Onkyo NR-636 AV Receiver and i'm very pleased to use Spotify Connect with it. Now it happens that I first set up my personnal spotify account, but now I'd like to use the "shared" family account that we have (d...

  • Regular
  • Hello community!   I've recently bought a Onkyo NR-636 AV Receiver and i'm very pleased to use Spotify Connect with it. Now it happens that I first set up my personnal spotify account, but n...
  • MattSuda
  • Spotify Star
  • 1425 Views
  • 7 replies
  • 0 likes
  • Onkyo
  • 1425 Views
  • 7 replies
  • 0 likes

[WP 8.1] Hang on start

Hej there, i have a Lumia 930 with wp8.1. i registered as premium user just yesterday (did not use facebook), installed the app and it worked like charm. i made some music available offline and it worked just fine on the way to work in the train. i s...

  • Newbie
  • Hej there,   i have a Lumia 930 with wp8.1. i registered as premium user just yesterday (did not use facebook), installed the app and it worked like charm. i made some music available offline ...
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on PC does not sort songs correctly

Hi, I just recently got an upgrade to the PC version of Spotify and since then all songs listed in Your Music/Songs are listed incorrectly. Before the upgrade I could sort the listings by artist or album and each track in each album would be listed i...

  • Casual Listener
  • Hi,   I just recently got an upgrade to the PC version of Spotify and since then all songs listed in Your Music/Songs are listed incorrectly.   Before the upgrade I could sort the listi...
  • MattSuda
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Other
  • 364 Views
  • 1 replies
  • 0 likes

[WP8] Cannot log into Spotify - gives me the notification that I need Spotify premium

As the title says, I can't log into Spotify. After I input my credentials, it gives me the pop up saying that I can only use it with premium, then closes the app. A little bit of Googling showed me that this bug was fixed in an update a while ago, bu...

  • Newbie
  • As the title says, I can't log into Spotify. After I input my credentials, it gives me the pop up saying that I can only use it with premium, then closes the app. A little bit of Googling showed me t...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 217 Views
  • 1 replies
  • 0 likes

ALL MY PLAYLISTS DISSAPEARED YESTERDAY!

Good morning! I have realized that all my playlists have dissapeared. I am connecting from different devices. Same result I update my playlists regualrly (on a mionthly basis),have several followers for each list... I am a Dj and use this lists to pr...

  • Casual Listener
  • Good morning! I have realized that all my playlists have dissapeared. I am connecting from different devices. Same result I update my playlists regualrly (on a mionthly basis),have several follower...
  • camillo75
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • music
  • 329 Views
  • 3 replies
  • 0 likes

Does Spotify Support even exist?

Unfortunately I am getting the vibe that no one at Spotify wants to assist nor fix my error on their end. I have sent emails, fb messages, etc,etc....> with one response from a Shirly- who asked me to do a reinstall, which I did, and I wrote her back...

  • Visitor
  • Unfortunately I am getting the vibe that no one at Spotify wants to assist nor fix my error on their end.  I have sent emails, fb messages, etc,etc....> with one response ...
  • OviiiOne
  • Community Legend
  • 534 Views
  • 5 replies
  • 0 likes
  • 534 Views
  • 5 replies
  • 0 likes

Spotify app for Windows phone 8.1, shuts down if music is paused for a few min!!!

Hello am i the only one who have this problem, that the app close down if you pause the music for a few min, and you have to unlock you phone and let spotify reload again?And this leads to the next problem, if you had it on suffle in a playlist and y...

  • Music Fan
  • Hello am i the only one who have this problem, that the app close down if you pause the music for a few min, and you have to unlock you phone and let spotify reload again? And this leads to the next...
  • story
  • Regular
  • 1012 Views
  • 6 replies
  • 3 likes
  • 1012 Views
  • 6 replies
  • 3 likes

Some songs don't play on Bose Soundlink wireless mobile speaker

I have a Spotify Premium account and recently bought a Bose Soundlink wireless mobile speaker in order to play songs in the living room or anywhere else than behind the PC. The idea is to connect my Android phone (Samsung Galaxy Note) to the device v...

  • Newbie
  • I have a Spotify Premium account and recently bought a Bose Soundlink  wireless mobile speaker in order to play songs in the living room or anywhere else than behind the PC. The idea is to conne...
  • Fishface
  • Casual Listener
  • 1536 Views
  • 1 replies
  • 0 likes
  • 1536 Views
  • 1 replies
  • 0 likes

Search function

Before this update I could command+f and search my playlists, now I can't. How do I search my playlists... this was my most cherished function.

  • Newbie
  • Before this update I could command+f and search my playlists, now I can't. How do I search my playlists... this was my most cherished function.
  • OviiiOne
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • music
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Beyonce "Haunted" and "Crazy in Love" missing in Fifty Shades of Grey soundtrack

Hello, I'm not sure if this is the correct forum for this topic. If not, I would like to apologize beforehand. The Beyonce songs "Haunted" and "Crazy in Love" from the Fifty Shades of Grey soundtrack are not available since today anymore. Is there a ...

  • Regular
  • Hello,   I'm not sure if this is the correct forum for this topic. If not, I would like to apologize beforehand.   The Beyonce songs "Haunted" and "Crazy in Love" from the Fifty Sha...
  • figuranta
  • Newbie
  • 9059 Views
  • 7 replies
  • 1 likes
  • 9059 Views
  • 7 replies
  • 1 likes

Large Amounts of Music not Working.

After opening my Spotiy today, i'm on a Windows 8.1, 64bit, laptop, and there are a number of tracks that i cant get to play that played fine last night. I have tried removing them from my librabry and going to the page for the artist and readding th...

  • Newbie
  • After opening my Spotiy today, i'm on a Windows 8.1, 64bit, laptop, and there are a number of tracks that i cant get to play that played fine last night. I have tried removing them from my librabry a...
  • MattSuda
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • music
  • 325 Views
  • 1 replies
  • 0 likes

Start list radio? What is this please??

This is new I see? When I open and choose all I get are mostly my picked songs and songs which don't match the category. No clue?? Every since yesterday when I installed their latest version, my Spotify has gone hay wire. Missing songs from my playli...

  • Visitor
  • This is new I see?  When I open and choose all I get are mostly my picked songs and songs which don't match the category. No clue??   Every since yesterday when I installed their latest...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Facebook Spotify Integration

I noticed a lot of my friends have Spotify showing up in the 'About Me' box on the top left of their profiles. Beneath their photo.Above their school, work, info etc when viewing their timeline. It says, for example 'Listened to Brothers in Arms by D...

  • Casual Listener
  • I noticed a lot of my friends have Spotify showing up in the 'About Me' box on the top left of their profiles. Beneath their photo. Above their school, work, info etc when viewing their timeline. ...
  • jellymoomin
  • Casual Listener
  • 1338 Views
  • 5 replies
  • 0 likes
  • Other
  • 1338 Views
  • 5 replies
  • 0 likes

Lryics Configuration

Hello Spotify Com. Recently I became familiar with the Lyrics page on Spotify which displays your currently playing songs lyrics. I then selected a track (One Arm Steve - Widespread Panic) to be specific which annouced that it had not been configured...

  • Newbie
  • Hello Spotify Com. Recently I became familiar with the Lyrics page on Spotify which displays your currently playing songs lyrics. I then selected a track (One Arm Steve - Widespread Panic) to be sp...
  • 216 Views
  • 0 replies
  • 0 likes
  • Other
  • 216 Views
  • 0 replies
  • 0 likes

Playlist doesn't show up on Windows Phone

So I've been sitting and creating a new themed playlist I wanted, and when I opened the app on my Nokia Lumia 930 to sync it to it so I could listen to it on my way home from work, I found that it wasn't there, thinking it might just not have updated...

  • Casual Listener
  • So I've been sitting and creating a new themed playlist I wanted, and when I opened the app on my Nokia Lumia 930 to sync it to it so I could listen to it on my way home from work, I found that it wa...
  • Thorerik
  • Casual Listener
  • 282 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 282 Views
  • 2 replies
  • 0 likes

Solved!! Playback of downloaded list

Hi, can anyone tell me - If a playlist is downloaded, will it be played from my local files even if my phone is connected to internet or do I have to set Spotify in 'Offline mode' to save data transfer?

  • Newbie
  • Hi, can anyone tell me - If a playlist is downloaded, will it be played from my local files even if my phone is connected to internet or do I have to set Spotify in 'Offline mode' to save da...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • music
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Luna-Soprano Problems music broken

Hello ! The tracks Luna is broken originally it lasts about 3' but 1'57 lasts and it stops in the middle of the song ! https://open.spotify.com/track/3OoxzKZukk0nY3gYejPKd0 vs http://www.dailymotion.com/video/x27r34a_soprano-luna-hd_music it is rathe...

  • Casual Listener
  • Hello ! The tracks Luna  is broken originally it lasts about 3' but 1'57 lasts and it stops in the middle of the song ! https://open.spotify.com/track/3OoxzKZukk0nY3gYe...
  • MattSuda
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • music
  • 301 Views
  • 1 replies
  • 0 likes