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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 760 Views
  • 5 replies
  • 2 likes
  • Other
  • 760 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17270 Views
  • 8 replies
  • 1 likes
  • Other
  • 17270 Views
  • 8 replies
  • 1 likes

Spotify premium 6 day trial

I installed the sofrware upgrade to my NDX device and downloaded the app. I now had the Spotify icon on my NAIM app. Then I selected the free trial of Premim for 6 days as Spotify will only work with NAIM with the premium. It worked perfectly for the...

  • Newbie
  • I installed the sofrware upgrade to my NDX device and downloaded the app. I now had the Spotify icon on my NAIM app. Then I selected the free trial of Premim for 6 days as Spotify will only work...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Solved!! Local Files showing in Local Files section but not Albums/Artists section.

Hi, I am using Spotify for desktop on Mac and I am trying to convert somewhat over to Spotify and consolidate my music rather than flitting between online music and my local music (Spotify and iTune). So I have worked out how to import my local music...

  • Newbie
  • Hi,   I am using Spotify for desktop on Mac and I am trying to convert somewhat over to Spotify and consolidate my music rather than flitting between online music and my local music (Spotify...
  • MattSuda
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Connect
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Denver 4044

Hello, is there any chance to play songs with Spotify premium on Denver 4044 MP4-Player? Thank you for your suggestions!

  • Casual Listener
  • Hello,   is there any chance to play songs with Spotify premium on Denver 4044 MP4-Player?   Thank you for your suggestions!    
  • SWQuestion
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Solved!! madeon - city is missing

hi, it seems that I can no more listen the song "city" from Madeon. I would like to know why ? regards,

  • Newbie
  • hi,   it seems that I can no more listen the song "city" from Madeon. I would like to know why ?   regards,
  • MattSuda
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

What's the song? Please help :(

whats the song in the new ad that goes -nu... Nu nu nu nu wait just hold up baby I just woke up

  • Regular
  • whats the song in the new ad that goes -nu... Nu nu nu nu wait just hold up baby I just woke up
  • Gunnyer
  • Regular
  • 391 Views
  • 5 replies
  • 0 likes
  • 391 Views
  • 5 replies
  • 0 likes

Solved!! Love me like you do- Ellie Goulding, not available in Hong Kong

Hi, I recently noticed that a song Love me like you do - Ellie Goulding (from the movie Fifty Shades of Grey) can only get covers/tributes as a result. And when I followed a spotify link from the internet i get the following message: "This track is c...

  • Newbie
  • Hi, I recently noticed that a song Love me like you do - Ellie Goulding (from the movie Fifty Shades of Grey) can only get covers/tributes as a result. And when I followed a spotify link from th...
  • lockersafc
  • Casual Listener
  • 2223 Views
  • 8 replies
  • 1 likes
  • Other
  • 2223 Views
  • 8 replies
  • 1 likes

Solved!! public playlist

Why is it that i have only two of my playlist up for public viewing and not all of them.can i not change what goes on public playlist

  • Newbie
  • Why is it that i have only two of my playlist up for public viewing and not all of them. can i not change what goes on public playlist
  • MattSuda
  • Spotify Star
  • 1059 Views
  • 2 replies
  • 0 likes
  • 1059 Views
  • 2 replies
  • 0 likes

Solved!! Local songs on iPhone won't play on the WIFI speaker using Spotify Connect.

[BB] Song not playing The problem simply put:Local files synced from the computer over to my iphone won't play while using the Panasonic SC-ALL3 WIFI speaker as the speaker source on Spotify Connect. Description: I have a Panasonic SC-ALL3 WIFI speak...

  • Visitor
  • [BB] Song not playing   The problem simply put: Local files synced from the computer over to my iphone won't play while using the Panasonic SC-ALL3 WIFI speaker as the speaker source on Spo...
  • user-removed
  • Not applicable
  • 2113 Views
  • 2 replies
  • 0 likes
  • 2113 Views
  • 2 replies
  • 0 likes

'Error retrieving your deleted playlists'

Hi guys - first time posting here. I recently found out you can recover your deleted playlists, which is amazing for me because I accidentally deleted one which had about 10-20 followers. I kept a back up (had all the songs copied and pasted over) be...

  • Casual Listener
  • Hi guys - first time posting here.   I recently found out you can recover your deleted playlists, which is amazing for me because  I accidentally deleted one which had about 10-20 follo...
  • Jibbyc
  • Casual Listener
  • 1264 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1264 Views
  • 3 replies
  • 0 likes

Solved!! Not aviable music

I just want to ask if a Spotify official may answer why these albums are not aviable in Germany: Samsas Traum - a.Ura und das Schnecken.Haus Marylin Manson - Born Villian (only partially aviable) This is a bit upset for me because I want to listen to...

  • Casual Listener
  • I just want to ask if a Spotify official may answer why these albums are not aviable in Germany:   Samsas Traum - a.Ura und das Schnecken.Haus Marylin Manson - Born Villian (only partially...
  • MattSuda
  • Spotify Star
  • 449 Views
  • 3 replies
  • 0 likes
  • music
  • 449 Views
  • 3 replies
  • 0 likes

Philips Fidelio, gramophon, and i-pad - not working together

I have set up the Gramofon device. It is connected to my Philips Fidelio speakers. The app is downloaded to my i-pad. The little circle of light turns green when I play a song on the ipad spotify app, but there is no sound coming through the speakers...

  • Newbie
  • I have set up the Gramofon device. It is connected to my Philips Fidelio speakers. The app is downloaded to my i-pad. The little circle of light turns green when I play a song on the ipad spotify app...
  • JoeThomas
  • Community Legend
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Saved Artists dissapearing

I keeping having artists that I have saved, being "unsaved" after I close out the player and open it back up. I have recently upgraded to Premium, and this just started happening after I upgraded. Is there only a certain amount of music that you can ...

  • Newbie
  • I keeping having artists that I have saved, being "unsaved" after I close out the player and open it back up. I have recently upgraded to Premium, and this just started happening after I upgraded. Is...
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Changed playlist

Hi, I follow a playlist named "Sunday Lounge". Somewhere around new year, all the tracks was replaced by new ones. Is there any way to get a hold of the previous playlist?

  • Newbie
  • Hi,    I follow a playlist named "Sunday Lounge". Somewhere around new year, all the tracks was replaced by new ones. Is there any way to get a hold of the previous playlist?
  • MattSuda
  • Spotify Star
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

playlist invisibile

Ciao,Il profilo ClubsMade ha 4 playlist ma non riesco a vederle. Qualcuno può aiutarmi?

  • Newbie
  • Ciao, Il profilo ClubsMade ha 4 playlist ma non riesco a vederle. Qualcuno può aiutarmi?
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Implement a Staylist

This is a hybrid of a playlist and station and is explored in my blog post. Bascially, it's a simple way to listen to music, add it to a playlist (for playing specifically good songs individually later).

  • Casual Listener
  • This is a hybrid of a playlist and station and is explored in my blog post.   Bascially, it's a simple way to listen to music, add it to a playlist (for playing specifically good s...
  • Marco
  • Community Legend
  • 573 Views
  • 1 replies
  • 1 likes
  • Radio
    Your Music
  • 573 Views
  • 1 replies
  • 1 likes

Spotify only partly downloads some albums

Some albums only partly download and I can't see how to force it to complete the download. Sometimes removing the album and putting it back in works but sometimes it doesn't. How can I force a resync? I am on windows phone 8.1

  • Casual Listener
  • Some albums only partly download and I can't see how to force it to complete the download. Sometimes removing the album and putting it back in works but sometimes it doesn't. How can I force a resync...
  • MattSuda
  • Spotify Star
  • 529 Views
  • 5 replies
  • 0 likes
  • 529 Views
  • 5 replies
  • 0 likes

WD TV Live with Spotify

I just got the WD TV device and have been using the built-in Spotify app. Something seemed a little off, and I think I finally figured it out. For many songs, the bass is overly heavy and bloated. It sounds like on an old boom box when you'd push the...

  • Music Fan
  • I just got the WD TV device and have been using the built-in Spotify app.  Something seemed a little off, and I think I finally figured it out.  For many songs, the bass is overly heavy and...
  • 464 Views
  • 0 replies
  • 0 likes
  • WD
  • 464 Views
  • 0 replies
  • 0 likes

Connect stopped showing other devices

Hi,Only a few weeks ago I was able to play music in my iPad from my iPhone without a problem with Spotify Connect.Not sure if it was listening to Spotify in my desktop (never used to), webplayer or trying to set up a Gramofon but now other devices do...

  • Newbie
  • Hi, Only a few weeks ago I was able to play music in my iPad from my iPhone without a problem with Spotify Connect. Not sure if it was listening to Spotify in my desktop (never used to), webpla...
  • 894 Views
  • 0 replies
  • 0 likes
  • Connect
  • 894 Views
  • 0 replies
  • 0 likes

Solved!! Conection failes on Sonos

[SONOS]I have just bought Spotify Premium, and connected it to my Sonos system. When i try to play on any Sonos device from the Sonos app on ios8, then the musik starts, and then the App show 'connection to spotify failed'. and the music stops. i can...

  • Regular
  • [SONOS]I have just bought Spotify Premium, and connected it to my Sonos system. When i try to play on any Sonos device from the Sonos app on ios8, then the musik starts, and then the App show 'conn...
  • ldplusse
  • Regular
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Solved!! Album disappeared

So I had the song 巴黎 from artist 方大同's album 危險世界 in a playlist. A week or so ago the track disappeared from the playlist and when I went to see why I noticed the album was no longer on Spotify. What would the reason for this be? I subscribed to Spot...

  • Casual Listener
  • So I had the song 巴黎 from artist 方大同's album 危險世界 in a playlist.  A week or so ago the track disappeared from the playlist and when I went to see why I noticed the album was no longer on Spotify...
  • Nial619
  • Casual Listener
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes