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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

77312 Views

9 replies

4 likes

  • 77312 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

42015 Views

230 replies

21 likes

Other
  • 42015 Views
  • 230 replies
  • 21 likes

Can't share with user anymore

Very strange... I used to be able to share with my brother (we are both non-facebook users) then all of a sudden, I cannot. He can share we me, but can't see what I'm listening to. I can see what he's listening to, but I can't share with him. Any tho...

Newbie

Very strange... I used to be able to share with my brother (we are both non-facebook users) then all of a sudden, I cannot. He can share we me, but can't see what I'm listening to. I can see what he'...

hugtreesxnotme

Newbie

474 Views

1 replies

0 likes

Web Player
Windows
  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Surround Sound Issue in Windows Desktop Client but not in Web Player

I have the web player running along side the desktop app for testing purposes. I have Windows 10 with all updates, and the latest verison of Spotify Desktop App. I am a subscriber, and have enabled high quality streaming in the app. When I stream mus...

Casual Listener

I have the web player running along side the desktop app for testing purposes.   I have Windows 10 with all updates, and the latest verison of Spotify Desktop App.  I am a subscriber, and...

babboo65

Casual Listener

7412 Views

4 replies

0 likes

Web Player
Windows
  • 7412 Views
  • 4 replies
  • 0 likes

Spotify crashing Chrome OS

I have a Samsung chromebook, details of the OS below (copied and pasted): Version 44.0.2403.156 (64-bit)Platform 7077.134.0 (Official Build) stable-channel lumpyFirmware Google_Lumpy.2.111.0 Until last night, my Spotify was working perfectly, and was...

Newbie

I have a Samsung chromebook, details of the OS below (copied and pasted):   Version 44.0.2403.156 (64-bit) Platform 7077.134.0 (Official Build) stable-channel lumpy Firmware Google...

Jordi

Community Legend

1523 Views

1 replies

0 likes

Other
  • 1523 Views
  • 1 replies
  • 0 likes

Album not linked to artist

I was looking for all albums of Skunk Anansie but I realized something was missing. In fact the collection "smashes and trashes" is not displayed in the album lost of the artist. Even searching it in the search bar show no results.But Google can find...

Regular

I was looking for all albums of Skunk Anansie but I realized something was missing. In fact the collection "smashes and trashes" is not displayed in the album lost of the artist. Even searching it in...

321 Views

0 replies

0 likes

Music
  • 321 Views
  • 0 replies
  • 0 likes

Discover Weekly not appearing...EVER

Does anyone know why I don't ever get a discover weekly playlist? I am in the middle of the 3 month .99 trial put plan on sticking with Spotify for sure, after the trial. Do I have to wait to pay in order to get this Discover Weekly playlist like my ...

Newbie

Does anyone know why I don't ever get a discover weekly playlist?   I am in the middle of the 3 month .99 trial put plan on sticking with Spotify for sure, after the trial.   Do I have ...

Nico

Community Legend

433 Views

1 replies

0 likes

Other
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! How to get your bought music back?

Hi there, In 2012, I bought musics through Spotify. I've changed my PC (which I can't use anymore) recently and wondered how to get them back? Cheers!

Regular

Hi there,   In 2012, I bought musics through Spotify. I've changed my PC (which I can't use anymore) recently and wondered how to get them back?   Cheers!

Nico

Community Legend

917 Views

6 replies

0 likes

Other
  • 917 Views
  • 6 replies
  • 0 likes

Windows xp No me pueden enviar streaming

Hola por favor solo encontre dos posibles soluciones en el foro y ninguna me funcionó, en la pc cuando inicio sesión me dice Lo sentimos pero parece que en estos momento no podemos enviarte música en streaming, Probablemente esto se debe a restriccio...

Newbie

Hola por favor solo encontre dos posibles soluciones en el foro y ninguna me funcionó, en la pc cuando inicio sesión me dice   Lo sentimos pero parece que en estos momento no podemos enviarte ...

DasPeter

Community Legend

903 Views

1 replies

0 likes

Web Player
  • 903 Views
  • 1 replies
  • 0 likes

Use of the Spotify logo and other to promote Spotify

Hi! How am I allowed to use the Spotify logo in videos, paitings, artworks, web pages and such? Also, how am I allowed to promote Spotify on the web? Sould I say "Spotify is a trademark..."? Should I accept some agreements? Or can I just use it i any...

Visitor

Hi! How am I allowed to use the Spotify logo in videos, paitings, artworks, web pages and such? Also, how am I allowed to promote Spotify on the web? Sould I say "Spotify is a trademark..."? Should I...

meahtenoha

Spotify

1735 Views

3 replies

0 likes

Other
  • 1735 Views
  • 3 replies
  • 0 likes

G-Eazy Fan

Can you please add more new singles from G-Eazy like "oh well"

Casual Listener

Can you please add more new singles from G-Eazy like "oh well"

T3Pendleton

Gig Goer

1269 Views

4 replies

0 likes

Music
  • 1269 Views
  • 4 replies
  • 0 likes

Spotify On LG Smart TV-Where is My Music

Hi, I have installed the Spotify app on my new Smart TV and found that MY Music is not showing, my Playlists have? Is there something I should do or is My Music not supported because of the TV's Disk Space?

Newbie

Hi, I have installed the Spotify app on my new Smart TV and found that MY Music is not showing, my Playlists have? Is there something I should do or is My Music not supported because of the TV's Disk...

ArildR

Roadie

662 Views

1 replies

0 likes

Other
  • 662 Views
  • 1 replies
  • 0 likes

[WP8.1] Set different folder to offline content

Can i set a different folder to offline content ?? So, installed app folder stay at internal storage and offline content at sd (external storage)

Newbie

Can i set a different folder to offline content ?? So, installed app folder stay at internal storage and offline content at sd (external storage)    

Ox1

Roadie

479 Views

2 replies

0 likes

WP 8
  • 479 Views
  • 2 replies
  • 0 likes

SYMBIAN OS - Storage changing

Hey fellas, I'm from Brazil and I signed the Spotify Premium for my galaxy s6. I just sold the s6 and came back to my old nokia E5.After installed the spotify at the Nokia E5 (Symbian OS), it was working fine till the STORAGE get full (internal stora...

Casual Listener

Hey fellas,   I'm from Brazil and I signed the Spotify Premium for my galaxy s6. I just sold the s6 and came back to my old nokia E5. After installed the spotify at the Nokia E5 (Symbian OS),...

Ox1

Roadie

599 Views

1 replies

0 likes

Music
Symbian
  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Not really 'Discovering' much...

While I appreciate the Discovery features, I'm getting kind of sick of being recommened stuff I've already listened to and by artists that I've been following for ages. Anyone else have this issue with the Discover section and the Discover Weekly pla...

Roadie

While I appreciate the Discovery features, I'm getting kind of sick of being recommened stuff I've already listened to and by artists that I've been following for ages. Anyone else have this iss...

Ox1

Roadie

475 Views

1 replies

0 likes

Web Player
  • 475 Views
  • 1 replies
  • 0 likes

can't search spotify with windows tablet

I have a HP Stream 7 and Spotify works fine, except for the fact that I can not search for music. I had to uninstall it on my laptop because it was taking way too long to load, so i was excited to use it here, but I can't even listen to any of the mu...

Newbie

I have a HP Stream 7 and Spotify works fine, except for the fact that I can not search for music. I had to uninstall it on my laptop because it was taking way too long to load, so i was excited to us...

323 Views

0 replies

0 likes

Music
  • 323 Views
  • 0 replies
  • 0 likes

Spotify Connection to Multiple Speakers

Why can I not connect multiple Bose Soundtouch speakers to Spotify? It shouldn't be a licence issue as you are streaming from one device to multiple speakers on the same network. We have two speakers in our house, one in the kitchen and one upstairs....

Newbie

Why can I not connect multiple Bose Soundtouch speakers to Spotify?  It shouldn't be a licence issue as you are streaming from one device to multiple speakers on the same network.    ...

ArildR

Roadie

426 Views

1 replies

0 likes

Other
  • 426 Views
  • 1 replies
  • 0 likes

Discover weekly very irrelevant

While I really like the idea of "Discover Weekly", there are two things that bother me: All the finnish music. Why? I don't speak the language, I never, ever listen to Finnish music. This can in no way be the result of my previous listening behavior....

Community Legend

While I really like the idea of "Discover Weekly", there are two things that bother me: All the finnish music. Why? I don't speak the language, I never, ever listen to Finnish music. This ca...

saturnus6

Newbie

1317 Views

4 replies

3 likes

Other
  • 1317 Views
  • 4 replies
  • 3 likes

Spotify Connect in Samsung Smart Tv

Hello, I would like to know how it is possible that spotify connect isnt available on such tvs? The great thing is that if I open spotify on my iphone while it is playing on tv, my tv stops and says that spotify has been opened from another source. S...

Newbie

Hello, I would like to know how it is possible that spotify connect isnt available on such tvs? The great thing is that if I open spotify on my iphone while it is playing on tv, my tv stops and says ...

LITTLEAUK1858

Regular

805 Views

2 replies

0 likes

Connect
Music
Samsung
  • 805 Views
  • 2 replies
  • 0 likes

Spotify won't log me in.

Can somebody help.... For days now I've been trying to log into my spotify (with the correct username and password and it just keeps saying "login failed". I'm annoyed that I am paying for a premium subscription and can't use it!!

Newbie

Can somebody help.... For days now I've been trying to log into my spotify (with the correct username and password and it just keeps saying "login failed". I'm annoyed that I am paying for a premium ...

Ox1

Roadie

820 Views

2 replies

0 likes

Web Player
  • 820 Views
  • 2 replies
  • 0 likes

Does premium work on a samsung TV?

I can't get any of the features for premium on my TV. No song lists or anything like that. Does premium work? My TV is from 2014 and I can play songs as if it was the free version. The log in name and password are correct.

Newbie

I can't get any of the features for premium on my TV. No song lists or anything like that.   Does premium work? My TV is from 2014 and I can play songs as if it was the free version. &nbs...

328 Views

0 replies

0 likes

Samsung
  • 328 Views
  • 0 replies
  • 0 likes

Wanting to listen to spotify in retail work environment

I work for a retail company, and it has been passed down that we can not stream or play music on our demos from spotify, as they are afraid of lawsuit.. They only want us playing from local radio stations and it is the same with friends I have in oth...

Newbie

I work for a retail company, and it has been passed down that we can not stream or play music on our demos from spotify, as they are afraid of lawsuit.. They only want us playing from local radio sta...

403 Views

0 replies

0 likes

Music
  • 403 Views
  • 0 replies
  • 0 likes