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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • fas42
  • Casual Listener
  • 5079 Views
  • 34 replies
  • 6 likes
  • Other
  • 5079 Views
  • 34 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18710 Views
  • 9 replies
  • 2 likes
  • Other
  • 18710 Views
  • 9 replies
  • 2 likes

Solved!! Samsung s5611 Opera Mini

HeyHas anyone an idea if Spotify is running at Samsung s5611 mobile with Opera Mini browser?Thanks in advanceSamy

  • Newbie
  • Hey Has anyone an idea if Spotify is running at Samsung s5611 mobile with Opera Mini browser? Thanks in advance Samy
  • MattSuda
  • Spotify Star
  • 1323 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1323 Views
  • 1 replies
  • 0 likes

White Fence Cyclops Reap Where is it gone?

I've noticed this, that sometimes albums I love just go down, they stay down for a few months and then they just come back1 or 2 White Fence albums just dropped off there recently. Not sure whether this is a technical mistake on Spotify's side or whe...

  • Newbie
  •   I've noticed this, that sometimes albums I love just go down, they stay down for a few months and then they just come back 1 or 2 White Fence albums just dropped off there recently. Not sure...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • music
  • 363 Views
  • 1 replies
  • 0 likes

Notification feed (here)

How can I unsubscribe from various feeds that I don't want constant notifications for?

  • Roadie
  • How can I unsubscribe from various feeds that I don't want constant notifications for?
  • MattSuda
  • Spotify Star
  • 238 Views
  • 1 replies
  • 1 likes
  • Other
  • 238 Views
  • 1 replies
  • 1 likes

Solved!! Missing songs and albums

Many tracks and full albums are missing from my playlists. I was using this to rehearse for an upcoming vocal exam but the songs I am working on have disappeared along with many others. Mainly Nashville Season 3 Volume 2. This whole album is missing ...

  • Newbie
  • Many tracks and full albums are missing from my playlists. I was using this to rehearse for an upcoming vocal exam but the songs I am working on have disappeared along with many others. Mainly Nashvi...
  • MattSuda
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • music
  • 278 Views
  • 1 replies
  • 0 likes

recover playlist

A few days a go i erase a playlist and when i want do recover it, it said that i need to try it later, it al red y pass two weeks and I cant done it

  • Newbie
  • A few days a go i erase a playlist and when i want do recover it, it said that i need to try it later, it al red y pass two weeks and I cant done it
  • MattSuda
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 271 Views
  • 1 replies
  • 0 likes

"Recently Played" Playlist Not Updating

For the past week or so, my "Recently Played" Playlist will not update. I have tried everything I can think of, from uninstalling and reinstalling the application on my computer to simply logging in again. Any tips?

  • Newbie
  • For the past week or so, my "Recently Played" Playlist will not update. I have tried everything I can think of, from uninstalling and reinstalling the application on my computer to simply logging in ...
  • MattSuda
  • Spotify Star
  • 325 Views
  • 2 replies
  • 0 likes
  • music
  • 325 Views
  • 2 replies
  • 0 likes

discount...

My hubby and I both got Spotify last month. We thought if we let u charge us first we could add the other to our acct for 5.00. How do we do that?

  • Newbie
  • My hubby and I both got Spotify last month. We thought if we let u charge us first we could add the other to our acct for 5.00. How do we do that?
  • MattSuda
  • Spotify Star
  • 263 Views
  • 2 replies
  • 0 likes
  • Other
  • 263 Views
  • 2 replies
  • 0 likes

Solved!! Premium running out

Hi. I'm concerned about how I will know when my premium runs out. Please respond.

  • Regular
  • Hi. I'm concerned about how I will know when my premium runs out. Please respond.
  • MattSuda
  • Spotify Star
  • 4027 Views
  • 3 replies
  • 0 likes
  • Other
  • 4027 Views
  • 3 replies
  • 0 likes

Problems signing in with Facebook since relocation

Hello, I moved from the US to Switzerland. Ever since I can no longer login to Spotify Windows client, Android client or the web player. The error message displays "Your country does not match the one in your profile..." Strangely, the login into the...

  • Visitor
  • Hello,   I moved from the US to Switzerland. Ever since I can no longer login to Spotify Windows client, Android client or the web player. The error message displays "Your country does not mat...
  • user-removed
  • Not applicable
  • 456 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 456 Views
  • 2 replies
  • 0 likes

Onkyo receiver (TX-NR636) not shown in desktop application

Hi, I can see my A/V receiver from my Android device but not from the desktop application. All three devices are on the same WiFi network. I'd much rather control my playlist from the desktop then my Android device that sits on the console table, cha...

  • Casual Listener
  • Hi,   I can see my A/V receiver from my Android device but not from the desktop application. All three devices are on the same WiFi network.   I'd much rather control&nbsp...
  • schroffm
  • Casual Listener
  • 1250 Views
  • 2 replies
  • 0 likes
  • Onkyo
  • 1250 Views
  • 2 replies
  • 0 likes

SPOTIFY WILL NOT LET ME CHANGE MY COUNTRY

So I've been having problems with spotify lately my accounted is connected through facebook and it will not let me change my country from France back to the US the only option it give sme is to change my DOB, username, or name and refuses to let me c...

  • Newbie
  • So I've been having problems with spotify lately my accounted is connected through facebook and it will not let me change my country from France back to the US  the only option it give sme is to...
  • MattSuda
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Other
  • 291 Views
  • 1 replies
  • 0 likes

Spotify Connect with Sony SRS-X7

Hi, I have problems gettings Spotify Connect working with my speaker Sony SRS-X7. * I know that the speaker is connected to my network. I have even assigned it a specific IP-address. I have also connected it via an ethernet cable to be able to interf...

  • Newbie
  • Hi,   I have problems gettings Spotify Connect working with my speaker Sony SRS-X7.   * I know that the speaker is connected to my network. I have even assigned it a specific IP-address...
  • 1583 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
    WD
  • 1583 Views
  • 0 replies
  • 2 likes

Ads with sound playing during songs

Lately ads have started popping up which play their audio if you mouse over them, even during a song.It is very agitating and makes it more and more frustrating to use this service. I wanted to see if there was any way to filter it out or report the ...

  • Newbie
  • Lately ads have started popping up which play their audio if you mouse over them, even during a song. It is very agitating and makes it more and more frustrating to use this service. I wanted to see...
  • 386 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 386 Views
  • 0 replies
  • 0 likes

Highlighting Songs in Playlists

So I make use of the Starred playlist, having all songs I have liked when I listen to an album in there as well as my actual 'favourites', so it's running into a large number of songs. However, when I'm browsing artists/albums I have no idea if any o...

  • Regular
  • So I make use of the Starred playlist, having all songs I have liked when I listen to an album in there as well as my actual 'favourites', so it's running into a large number of songs.   Howev...
  • Sheepski
  • Regular
  • 1834 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 1834 Views
  • 2 replies
  • 0 likes

What I'm listening to on Facebook is not working properly.

Hello, This feature "Share my activity and what I listen to on Facebook" is not working properly for me. It has been working just fine like a year ago, but since I updated my Spotify it stopped working. I'm using Spotify for Mac and also on my iPhone...

  • Newbie
  • Hello,   This feature "Share my activity and what I listen to on Facebook" is not working properly for me. It has been working just fine like a year ago, but since I updated my Spotify it stop...
  • 1035 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 1035 Views
  • 0 replies
  • 0 likes

I can't watch all my playlist in PS4 app

Hi..I'm using Ps4 app and realize that the playlist I most listen (not starred), doesn't appear in PS4 app... i've got a lot of other playlist, and all of it appears... but the most important doesn't :(PS4, Other please can u help me? thanks

  • Gig Goer
  • Hi.. I'm using Ps4 app and realize that the playlist I most listen (not starred), doesn't appear in PS4 app...  i've got a lot of other playlist, and all of it appears... but the most importan...
  • juanoouu
  • Gig Goer
  • 2088 Views
  • 2 replies
  • 0 likes
  • Other
  • 2088 Views
  • 2 replies
  • 0 likes

Unauthorizing application

I recently authorized an application to use and control my spotify, but now I want to unauthorize it. How can I do this?

  • Newbie
  • I recently authorized an application to use and control my spotify, but now I want to unauthorize it. How can I do this?
  • vemv
  • Casual Listener
  • 403 Views
  • 1 replies
  • 1 likes
  • Other
  • 403 Views
  • 1 replies
  • 1 likes

Vizio Smart TV-Cannot play saved albums

When running spotify through my Vizio Smart TV, my account comes up but there is no ability to access my saved albums, only the playlists I have saved. How do I play my Albums????

  • Regular
  • When running spotify through my Vizio Smart TV, my account comes up but there is no ability to access my saved albums, only the playlists I have saved. How do I play my Albums????
  • 225 Views
  • 0 replies
  • 0 likes
  • Other
  • 225 Views
  • 0 replies
  • 0 likes