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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 670 Views
  • 4 replies
  • 2 likes
  • Other
  • 670 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17232 Views
  • 8 replies
  • 1 likes
  • Other
  • 17232 Views
  • 8 replies
  • 1 likes

Album suddenly doesn't exist anymore.

I'll start by asking HOW it is you communicate with spotify moderators directly. (down below is my rather ridiculous and sad story that probably not many will sympathise with.) Has anybody before been worried because spotify eliminated an album all o...

  • Newbie
  • I'll start by asking HOW it is you communicate with spotify moderators directly. (down below is my rather ridiculous and sad story that probably not many will sympathise with.) Has anybody before bee...
  • MattSuda
  • Spotify Star
  • 662 Views
  • 2 replies
  • 0 likes
  • pissed cab calloway
  • 662 Views
  • 2 replies
  • 0 likes

Spotify player will not play any songs that I have as a local file.

My spotify will not play any songs that I have as a local file.Though, if it is NOT a local file, it has no problem playing the track.Why is this? Is there something that I can do to fix this problem?

  • Casual Listener
  • My spotify will not play any songs that I have as a local file. Though, if it is NOT a local file, it has no problem playing the track. Why is this? Is there something that I can do to fi...
  • RetseillA
  • Casual Listener
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Spotify on Windows phone not a background app?

When I listen to Spotify and get a call and that takes longer than a few minutes Spotify is closed. I don't see Spotify in the list of background apps, so I assume that this is the reason.Is there a reason for not registering as a background app?

  • Roadie
  • When I listen to Spotify and get a call and that takes longer than a few minutes Spotify is closed. I don't see Spotify in the list of background apps, so I assume that this is the reason. Is there ...
  • user-removed
  • Not applicable
  • 406 Views
  • 1 replies
  • 1 likes
  • 406 Views
  • 1 replies
  • 1 likes

Windows phone Spotify, offline playlists not working

Heya,<br><br>This is getting seriously annoying as I'm currently travelling. I have Spotify premium so I could use offline playlists.<br><br>When I mark a playlist "available offline" Spotify downloads all the songs no problem. If I've been online an...

  • Newbie
  • Heya,&lt;br&gt;&lt;br&gt;This is getting seriously annoying as I'm currently travelling. I have Spotify premium so I could use offline playlists.&lt;br&gt;&lt;br&gt;Wh...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Playlists - How to find more?

Hello! I use Spotify for IOS ( Iphone 6 ), and I would like to know how to find more and more playlists? When I click in Browse, some playlists appear. But they barely change, I need more of them! What should I do? Where can I find them? ps: Recently...

  • Roadie
  • Hello!    I use Spotify for IOS ( Iphone 6 ), and I would like to know how to find more and more playlists?    When I click in Browse, some playlists appear. But they bare...
  • Morgadon
  • Roadie
  • 294 Views
  • 2 replies
  • 0 likes
  • music
  • 294 Views
  • 2 replies
  • 0 likes

Songs keep getting cut off in sonos

I just upgraded to premium for the Sonos link and I am VERY unsatisfied. While all other services work flawlessly, yours CONSTANTLY loses connection. Please advise.

  • Casual Listener
  • I just upgraded to premium for the Sonos link and I am VERY unsatisfied. While all other services work flawlessly, yours CONSTANTLY loses connection. Please advise.
  • user-removed
  • Not applicable
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Solved!! Log in problem windows phone

hello, I updated the app in my nokia and I don´t know why it does not log in, I have tried by facebook and by spotify account, it is loading and never starts. It happens only in the phone in my computers works well. I have tried uninstalling and inst...

  • Casual Listener
  • hello, I updated the app in my nokia and I don´t know why it does not log in, I have tried by facebook and by spotify account, it is loading and never starts. It happens only in the phone in my compu...
  • juanigna
  • Casual Listener
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

Wanted band

Hi! It would be awesome if you guys could add more albums from Placebo since there's only the newest album and a few singles on Spotify. It would really make my day if it was possible.

  • Casual Listener
  • Hi!   It would be awesome if you guys could add more albums from Placebo since there's only the newest album and a few singles on Spotify. It would really make my day if it was possible.
  • MattSuda
  • Spotify Star
  • 2518 Views
  • 2 replies
  • 0 likes
  • Alternative
    Rock
  • 2518 Views
  • 2 replies
  • 0 likes

More songs online than with the premium app

Hi there, sorry, I didn't find this topic in the support. I have the spotify premium, and I'm surprised because I can find some tracks online, even if log out, that I cannot find on the app with the premium login. For instance this song (just one exa...

  • Newbie
  • Hi there,   sorry, I didn't find this topic in the support. I have the spotify premium, and I'm surprised because I can find some tracks online, even if log out, that I cannot find on the ...
  • 510 Views
  • 0 replies
  • 0 likes
  • Premium
  • 510 Views
  • 0 replies
  • 0 likes

Progress Bar not Present on Car Players when Using Spotify on Windows Phone 8.1

Hi, Even when using the latest version of Spotify for Windows Phone (5.0.5491.5995), no progress bar is displayed on car players when music is streamed via Bluetooth connection. I have tested this issue both in a 2014 model Mazda and a 2014 model Vol...

  • Music Fan
  • Hi,   Even when using the latest version of Spotify for Windows Phone (5.0.5491.5995), no progress bar is displayed on car players when music is streamed via Bluetooth connection. I have tes...
  • 323 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Why are you treating Windows Phone users as second-class citizens?

Your desktop apps are fine. Your apps on Android and iOS are rock solid. The app you offer for Windows Phone? Atrocious. Not only is it slow and extremely buggy - just look at the posts in this forum - but it doesn't include My Music at all. What is ...

  • Regular
  • Your desktop apps are fine. Your apps on Android and iOS are rock solid. The app you offer for Windows Phone? Atrocious. Not only is it slow and extremely buggy - just look at the posts in this ...
  • Hex
  • Regular
  • 587 Views
  • 3 replies
  • 2 likes
  • 587 Views
  • 3 replies
  • 2 likes

Stop sync of Now Playing between devices

In one of Spotify's recent updates (relatively speaking, compared to the length of time I've used Spotify), they started syncing Now Playing between all devices. So if I'm listening to album X by artist Z in my car and stop the music on song Y, my th...

  • Casual Listener
  • In one of Spotify's recent updates (relatively speaking, compared to the length of time I've used Spotify), they started syncing Now Playing between all devices. So if I'm listening to album X by art...
  • 529 Views
  • 0 replies
  • 2 likes
  • Other
  • 529 Views
  • 0 replies
  • 2 likes

Difficulties with Discover

HI, the Discover option on my Spotify is no longer showing songs/albums that are recommended for me based on the music I am listening to - just a list of artists that are similar to other artists.Can you let me know how this can be fixed?Thanks

  • Casual Listener
  • HI, the Discover option on my Spotify is no longer showing songs/albums that are recommended for me based on the music I am listening to - just a list of artists that are similar to other artists. ...
  • Marco
  • Community Legend
  • 469 Views
  • 3 replies
  • 0 likes
  • 469 Views
  • 3 replies
  • 0 likes

Bad track on Album

I was listening to it's growing by Garnett silk and One of the tracks skipped ruining the Album, can you fix it?

  • Newbie
  • I was listening to it's growing by Garnett silk and One of the tracks skipped ruining the Album, can you fix it?
  • Grace
  • Spotify
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Whom do I contact about two Artists sharing the same name?

Scientist is a dub/reggae musician who has been performing since at least the 1980's. He is very influential within the dub genre. You can find some more info here http://en.wikipedia.org/wiki/Scientist_(musician). There is also a band called Scienti...

  • Newbie
  • Scientist is a dub/reggae musician who has been performing since at least the 1980's.  He is very influential within the dub genre.  You can find some more info here http://en.wikipedia.org...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • music
  • 281 Views
  • 1 replies
  • 0 likes

I have playlist with more than 14,000 followers. Cool, but what now?

I'm touched that my Epic Snowboarding List keeps on growing but I have no idea what I should do with it. I'm looking for suggestions beyond the basic "keep adding music to it". What are other people doing with their popular playlists? Thanks.

  • Music Fan
  • I'm touched that my Epic Snowboarding List keeps on growing but I have no idea what I should do with it. I'm looking for suggestions beyond the basic "keep adding music to it". What are other pe...
  • EGLUE
  • Music Fan
  • 369 Views
  • 1 replies
  • 1 likes
  • Other
  • 369 Views
  • 1 replies
  • 1 likes

Smart TV

How do you download app for smart TV when I try It says platform not supported.

  • Newbie
  • How do you download app for smart TV when I try It says platform not supported.    
  • 335 Views
  • 0 replies
  • 0 likes
  • Premium
  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Iphone wireless remote for iPad won't queue

I am a bartender and waitress in nyc and I am often the dj. While I am not a self proclaimed dj I do love to create a playlist and add too it using the queue. depending on the people in the bar and the vibe, I will queue up songs to change the mood. ...

  • Casual Listener
  • I am a bartender and waitress in nyc and I am often the dj. While I am not a self proclaimed dj I do love to create a playlist and add too it using the queue. depending on the people in the bar and t...
  • MattSuda
  • Spotify Star
  • 476 Views
  • 3 replies
  • 0 likes
  • Other
  • 476 Views
  • 3 replies
  • 0 likes

Familly music

Hi i just upgraded to premium on spotify and its great but we cannot play misic at the same time on multiple devices. I dont know if we did it wrong we are all on the same account and we all have our different playlists but we cant play at the same t...

  • Newbie
  • Hi i just upgraded to premium on spotify and its great but we cannot play misic at the same time on multiple devices. I dont know if we did it wrong we are all on the same account and we all have our...
  • kbrooksc
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes