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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • rxart69
  • Visitor
  • 14857 Views
  • 94 replies
  • 10 likes
  • Other
  • 14857 Views
  • 94 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20853 Views
  • 9 replies
  • 2 likes
  • Other
  • 20853 Views
  • 9 replies
  • 2 likes

Spotify app log in help

I've had a spotify account for a long time. I recently downloaded your app to my HTC One M8 W8mobile phone. I tried to log in with my email and password, and get a message that says "this is the first time you've logged in with your facebook details....

  • Casual Listener
  • I've had a spotify account for a long time.  I recently downloaded your app to my HTC One M8 W8mobile phone.  I tried to log in with my email and password, and get a message that says "this...
  • Rangeball
  • Casual Listener
  • 340 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 340 Views
  • 2 replies
  • 0 likes

My Unidays no Email! Need help! GER

Hallo, ich auf einer Relaschule 10.Kl und habe mich versucht auf MY unidays anzumelden aber ich habe keine Institution's Email bekommen... Jetzt hat mir my unidays geschrieben dass, iCh spotify anschreiben soll...Mein Name ist Jürgen AltemeierEmail: ...

  • Casual Listener
  • Hallo, ich auf einer Relaschule 10.Kl und habe mich versucht auf MY unidays anzumelden aber ich habe keine Institution's Email bekommen... Jetzt hat mir my unidays geschrieben dass, iCh spotify ansch...
  • Jason
  • Spotify Legend
  • 577 Views
  • 2 replies
  • 0 likes
  • 577 Views
  • 2 replies
  • 0 likes

Spotify advertisement endangered my life

Dear @spotify #spotifyI use your app everyday, especially during my daily commutes. While listening to my saved tracks, an ad started playing. The beginging of the advertisement had multiple car horn noises, which alarmed me suddenly. I almost reacte...

  • Casual Listener
  • Dear @spotify #spotify I use your app everyday, especially during my daily commutes. While listening to my saved tracks, an ad started playing. The beginging of the advertisement had multiple car ho...
  • Seanmarz
  • Casual Listener
  • 474 Views
  • 2 replies
  • 2 likes
  • Other
  • 474 Views
  • 2 replies
  • 2 likes

Freeing up space on a Windows phone... how?

Hi all I want to delete some albums and tracks I have offline/saved on my phone... there's about 13Gb in total. When I remove tracks the overall file size used by Spotify never changes. I deleted about 5 albums in total so far, which I would have tho...

  • Casual Listener
  • Hi all   I want to delete some albums and tracks I have offline/saved on my phone... there's about 13Gb in total.   When I remove tracks the overall file size used by Spotify never chan...
  • 296 Views
  • 0 replies
  • 1 likes
  • WP 8
  • 296 Views
  • 0 replies
  • 1 likes

Found Them First Freezes Consistently

Tried Spotify's new Found Them First feature this morning, but it stops running at 25% and 18 artists. Completely freezes the browser tab. Not sure what the level of support is for the feature, but I've tried it on mulitple browsers and multiple OS (...

  • Casual Listener
  • Tried Spotify's new Found Them First feature this morning, but it stops running at 25% and 18 artists. Completely freezes the browser tab. Not sure what the level of support is for the feat...
  • 402 Views
  • 0 replies
  • 0 likes
  • Other
  • 402 Views
  • 0 replies
  • 0 likes

List of all home sound systems to listen on with Spotify connect?

I'm buying a new home sound system and one of the main features it needs to have is ability to listen via spotify connect wires-free from my android devide. Can I find a list of these systems anywhere? Cheers!

  • Newbie
  • I'm buying a new home sound system and one of the main features it needs to have is ability to listen via spotify connect wires-free from my android devide. Can I find a list of these systems an...
  • Ox1
  • Roadie
  • 319 Views
  • 1 replies
  • 1 likes
  • Connect
  • 319 Views
  • 1 replies
  • 1 likes

[BOSE] Lifestyle 535 SoundTouch: Music stops playing randomly

I have a Bose LifeStyle 535 Series II with the SoundTouch Wireless Adapter. All the latest firmwares are installed as of today (January 18th 2015). I have a premium subscription. I use Spotify on various devices such as iPad Air 2, iPhone 5, Mac (10....

  • Newbie
  • I have a Bose LifeStyle 535 Series II with the SoundTouch Wireless Adapter. All the latest firmwares are installed as of today (January 18th 2015). I have a premium subscription. I use Spotify on var...
  • vince_dub
  • Newbie
  • 2053 Views
  • 4 replies
  • 0 likes
  • 2053 Views
  • 4 replies
  • 0 likes

Spotify Premium

Can I pay for my spotify using my Google play balance? I got a Google play gift card and would like to use that money to pay, but there is no option. Any help?

  • Casual Listener
  • Can I pay for my spotify using my Google play balance? I got a Google play gift card and would like to use that money to pay, but there is no option. Any help?
  • erico1
  • Casual Listener
  • 499 Views
  • 3 replies
  • 3 likes
  • Samsung
  • 499 Views
  • 3 replies
  • 3 likes

Spotify Connect in Samsung Smart Tv

Hello, I would like to know how it is possible that spotify connect isnt available on such tvs? The great thing is that if I open spotify on my iphone while it is playing on tv, my tv stops and says that spotify has been opened from another source. S...

  • Newbie
  • Hello, I would like to know how it is possible that spotify connect isnt available on such tvs? The great thing is that if I open spotify on my iphone while it is playing on tv, my tv stops and says ...
  • LITTLEAUK1858
  • Regular
  • 698 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 698 Views
  • 2 replies
  • 0 likes

"Your Music" not showing all saved music

When I go to my "Your Music" tab while in Spotify on my desktop I only have a handful of songs, artists, and albums in each respective category. Where did all of my saved music go??? The Playlists I've created with that "now missing" music are all st...

  • Casual Listener
  • When I go to my "Your Music" tab while in Spotify on my desktop I only have a handful of songs, artists, and albums in each respective category.  Where did all of my saved music go???  The ...
  • user-removed
  • Not applicable
  • 543 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 543 Views
  • 5 replies
  • 0 likes

Web Player Not Loading

Hello Spotify community!I have recently been having troubles loading the Spotify Web Player. To where it is on the beginning loading screen and not continuing onto where it shows my music. How can I fix this? or what is wrong?!

  • Newbie
  • Hello Spotify community! I have recently been having troubles loading the Spotify Web Player. To where it is on the beginning loading screen and not continuing onto where it shows my music. How can ...
  • Nico
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Following Lists Do Not Show All Entries

Hello, This has been a bug forever, and drives me insane; The following artist lists DO NOT SHOW ALL THE ARTISTS YOU FOLLOW.The lists that auto-populate as you scroll DO NOT SHOW ALL THE ARTISTS YOU FOLLOW. They will show up to a point, then stop scr...

  • Music Fan
  • Hello,   This has been a bug forever, and drives me insane;   The following artist lists DO NOT SHOW ALL THE ARTISTS YOU FOLLOW. The lists that auto-populate as you scroll DO NOT SHOW ...
  • gr00grams
  • Music Fan
  • 583 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 583 Views
  • 2 replies
  • 0 likes

Spotify App no longer working on WIndows Phone 8 on Cellular data

I have the spotify app installed on a Windows 8 Nokia Lumia 640 phone. All was working well until about 2 weeks ago. Now it constantly shows as "offline" unless I am on wifi. When on Wifi everything works fine. All other data streams for other apps a...

  • Casual Listener
  • I have the spotify app installed on a Windows 8 Nokia Lumia 640 phone. All was working well until about 2 weeks ago. Now it constantly shows as "offline" unless I am on wifi. When on Wifi everything ...
  • nhelgren
  • Casual Listener
  • 584 Views
  • 4 replies
  • 2 likes
  • WP 8
  • 584 Views
  • 4 replies
  • 2 likes

Discover Weekly Not Appearing

Hi, I've been a paying customer for Premium for at least a year now, and I have not received my Discover Weekly playlist yet. I use Spotify at least 10-20 hours per week (as a college student), and I would really like to know if there is some way I c...

  • Newbie
  • Hi,   I've been a paying customer for Premium for at least a year now, and I have not received my Discover Weekly playlist yet. I use Spotify at least 10-20 hours per week (as a college studen...
  • 282 Views
  • 0 replies
  • 0 likes
  • Other
  • 282 Views
  • 0 replies
  • 0 likes

Folder named "Loading...", cannot delete or open properly

Brief description of the issue: Folders created in the player.spotify.com webplayer do not load properly. They are named Loading... and I cannot open them nor delete them. Because of these corrupted folders, when I try to open Spotify for Android it ...

spotify_folder_error.PNG
  • Casual Listener
  • Brief description of the issue: Folders created in the player.spotify.com webplayer do not load properly. They are named Loading... and I cannot open them nor delete them. Because of these corrupted ...
  • MauriceMV
  • Spotify Star
  • 821 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 821 Views
  • 3 replies
  • 0 likes

Problem with adding songs to my lists

Where can I get help for a Spotify problem? I spent a large part of my day setting up and populating my lists but some are empty. It took me a lot of time to search for songs or artists I wanted, especially since I was looking for a lot of songs from...

  • Newbie
  • Where can I get help for a Spotify problem?   I spent a large part of my day setting up and populating my lists but some are empty.  It took me a lot of time to search for songs or art...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

question on spotify premium

I subscribed for premium and the money was taken out of my account but i remain having the free spotify what can i do

  • Casual Listener
  • I subscribed for premium and the money was taken out of my account but i remain having the free spotify what can i do 
  • Taylor
  • Community Legend
  • 536 Views
  • 3 replies
  • 0 likes
  • WD
  • 536 Views
  • 3 replies
  • 0 likes

[PS4] Bug: Tracks skipped after ad is played

Hey there! I really love the Spotify integration into PS4 - I think one can say, that i'm addicted Unfortunatly there are some bugs in there Here is one of them:The app plays 2 ads every 15min; after that it skips 2 songs - behaving as if it played t...

  • Roadie
  • Hey there!   I really love the Spotify integration into PS4 - I think one can say, that i'm addicted 😄   Unfortunatly there are some bugs in there 😞   Here is one of them: The...
  • burner
  • Roadie
  • 661 Views
  • 1 replies
  • 1 likes
  • Other
  • 661 Views
  • 1 replies
  • 1 likes