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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61575 Views

7 replies

4 likes

  • 61575 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38585 Views

215 replies

19 likes

Other
  • 38585 Views
  • 215 replies
  • 19 likes

LG TV with WebOS 2.0

Hello!We just bought a 2015-model LG TV with WebOS 2.0 because it says here (https://support.spotify.com/nl/learn-more/faq/#!/article/LG/) that Spotify and LG TV's are a dream combination. The music quality is good, BUT i was really sad to see that t...

Regular

Hello! We just bought a 2015-model LG TV with WebOS 2.0 because it says here (https://support.spotify.com/nl/learn-more/faq/#!/article/LG/) that Spotify and LG TV's are a dream combination. The musi...

Bonian

Casual Listener

13335 Views

24 replies

37 likes

Connect
Other
  • 13335 Views
  • 24 replies
  • 37 likes

Missing Discover Weekly

I am a premium subscriber for several months but I still have not received a discover weekly playlist. If it's still just "rolling out" and hasn't gotten to me yet, that's fine, but as I get to a month out from the release of the feature, I am beginn...

Newbie

I am a premium subscriber for several months but I still have not received a discover weekly playlist. If it's still just "rolling out" and hasn't gotten to me yet, that's fine, but as I get to a mon...

andres3000

Casual Listener

667 Views

1 replies

5 likes

Music
Other
  • 667 Views
  • 1 replies
  • 5 likes

Can't play some tracks

Hi,i have played many songs on spotify but there is a whole album that i can't play.Here it is : https://play.spotify.com/album/1CGsIpmIBYSdRQ1euH5kz3Can you tell me why and is there a way to listen to it ?

Newbie

Hi, i have played many songs on spotify but there is a whole album that i can't play. Here it is : https://play.spotify.com/album/1CGsIpmIBYSdRQ1euH5kz3 Can you tell me why and is there ...

M0HX

Community Legend

327 Views

1 replies

0 likes

Web Player
  • 327 Views
  • 1 replies
  • 0 likes

Unable to download a certain .mp3 file.

Currently have multiple songs that I have put from local files on my desktop. I can access all of the local songs but one. What the heck is happening here? I am using a Nexus 6.

Newbie

Currently have multiple songs that I have put from local files on my desktop. I can access all of the local songs but one. What the heck is happening here? I am using a Nexus 6.

Liutorlas

Roadie

371 Views

1 replies

0 likes

Music
Other
  • 371 Views
  • 1 replies
  • 0 likes

"Whigfield 2" with wrong music names.

Hi! I don't know where is the best place to post that, but today I was looking for "Whigfield" (Artist) and noticed the "Whigfield 2" (Album) are a total messy, with more than a half of the musics with the wrong name, for example, the first one, name...

Newbie

Hi! I don't know where is the best place to post that, but today I was looking for "Whigfield" (Artist) and noticed the "Whigfield 2" (Album) are a total messy, with more than a half of the musics wi...

252 Views

0 replies

0 likes

Other
  • 252 Views
  • 0 replies
  • 0 likes

Local files vanished

As the subject says my local files vanished, searched everywhere and it seems like i'm the only who has that problem

Newbie

As the subject says my local files vanished, searched everywhere and it seems like i'm the only who has that problem  

264 Views

0 replies

0 likes

Music
  • 264 Views
  • 0 replies
  • 0 likes

Name change

Does anyone know how i can change my username on Spotify, please help

Newbie

Does anyone know how i can change my username on Spotify, please help

DasPeter

Community Legend

332 Views

1 replies

0 likes

Other
  • 332 Views
  • 1 replies
  • 0 likes

Double account

I lost my account die to upgrade but would appear that I have subscribed theoug Apple and again through Vodafone - please help

Casual Listener

I lost my account die to upgrade but would appear that I have subscribed theoug Apple and again through Vodafone - please help

dinomight

Spotify Star

323 Views

1 replies

0 likes

Web Player
  • 323 Views
  • 1 replies
  • 0 likes

Scary commercials

I love spotify and its music and understand that it has to have commercials to be free, but literally Everytime I'm listening to it a preview for a scary movie comes on and it freaks me out. If I wanted to see that i would go watch the trailer on You...

Newbie

I love spotify and its music and understand that it has to have commercials to be free, but literally Everytime I'm listening to it a preview for a scary movie comes on and it freaks me out. If I wan...

rollsrecoboost

Newbie

832 Views

3 replies

4 likes

Web Player
  • 832 Views
  • 3 replies
  • 4 likes

Solved!! SONG LIBRARY COUNT IDEA (AWARENESS)

I was wondering about how many songs I have on my song library but couldn't figure out how many songs I had, I would have to manually count them. They have a song count for playlists but not song library. Its a pretty easy fix and I think it needs to...

Roadie

I was wondering about how many songs I have on my song library but couldn't figure out how many songs I had, I would have to manually count them. They have a song count for playlists but not song lib...

juandurfelworld

Roadie

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Solved!! Signing in

I just got spotify premium but it won't let me log in. Everytime I try to log in it just says this account has already been created, and then nothing happens.

Casual Listener

I just got spotify premium but it won't let me log in. Everytime I try to log in it just says this account has already been created, and then nothing happens.

Jason

Spotify Legend

511 Views

2 replies

0 likes

Other
  • 511 Views
  • 2 replies
  • 0 likes

Issue/Problem - following artists

Hello I have an issue with the "following" of artists. Here some necessery information:1. On all platforms i use the newest Version of Spotify2. I follow 455 Artist3. I have the Issue on Android, IOS, Desktop(Windows) and Web Player4. The Issue appea...

Newbie

Hello   I have an issue with the "following" of artists.   Here some necessery information: 1. On all platforms i use the newest Version of Spotify 2. I follow 455 Artist 3. I have t...

279 Views

0 replies

0 likes

Web Player
Windows
  • 279 Views
  • 0 replies
  • 0 likes

Can't play songs on Nokia Lumia 635 Windows Phone

Every time I start up a playlist the song starts for a max of a second before being cut off by a loading screen. Then the loading screen disappears taking me back to the playlist but the song isn't playing anymore. I'm using a Nokia Lumia 635 and it ...

Casual Listener

Every time I start up a playlist the song starts for a max of a second before being cut off by a loading screen. Then the loading screen disappears taking me back to the playlist but the song isn't p...

ixigrek

Regular

1331 Views

2 replies

1 likes

Music
  • 1331 Views
  • 2 replies
  • 1 likes

Not able to replace a song

Since this evening Im not able to replace a song in my playlist.. How can I change this? (yes I could before, so I know how it works)

Newbie

Since this evening Im not able to replace a song in my playlist.. How can I change this?  (yes I could before, so I know how it works)     

392 Views

0 replies

0 likes

WD
  • 392 Views
  • 0 replies
  • 0 likes

Password reset

I have repeatedly tried to reset my password. I received my email and follow the directions then it says my time has expired within a minute! I have a premium account. I am ready to cancel due to lack of support.

Newbie

I have repeatedly tried to reset my password. I received my email and follow the directions then it says my time has expired within a minute! I have a premium account. I am ready to cancel due to lac...

Nico

Community Legend

446 Views

1 replies

0 likes

Connect
  • 446 Views
  • 1 replies
  • 0 likes

Spotify function on Sonos cannot access to "your music"

In the section Spotify into Sonos controller (both Iphone and PC), it's not possibile to see the music saved (which appears in the app Spotify as "your music"). There are only favorites and playlists. It 'a very penalizing limitation, because I save ...

Casual Listener

In the section Spotify into Sonos controller (both Iphone and PC), it's not possibile to see the music saved (which appears in the app Spotify as "your music"). There are only favorites and...

Jason

Spotify Legend

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes

Spotify non fa vedere "la tua musica" nel controller Sonos

Nella sezione Spotify del controller (sia da Iphone che da PC), non c'è la possibilità di vedere la musica salvata (che nell'app di Spotify appare come "la tua musica"). Ci sono solo i preferiti e le playlist. E' una limitazione molto penalizzante, p...

Casual Listener

Nella sezione Spotify del controller (sia da Iphone che da PC), non c'è la possibilità di vedere la musica salvata (che nell'app di Spotify appare come "la tua musica"). Ci sono solo i preferiti e le...

Jason

Spotify Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't play previous track, it will just restart the actual one.

So, I recently acquired spotify premium and bought some wireless bluetooth headset on amazon and it has some buttons on it such as next track/previous track call funcions etc. My problem is, whenever I press the previous track button it won't work, i...

Casual Listener

So, I recently acquired spotify premium and bought some wireless bluetooth headset on amazon and it has some buttons on it such as next track/previous track call funcions etc. My problem is, whe...

nunnnun

Community Legend

12969 Views

3 replies

1 likes

Web Player
Windows
  • 12969 Views
  • 3 replies
  • 1 likes

Tripping Daisy album "I am an Elastic Firecracker" missing.

Hi there, I am trying to add Trippind Daisy's I am an elastic Firecraker Album, butcannot find it. Google shows a link on your site showing it is there for free. IS there something i am missing? This link indicated the album is on Spotify, How? https...

Newbie

Hi there,   I am trying to add Trippind Daisy's I am an elastic Firecraker Album, butcannot find it. Google shows a link on your site showing it is there for free. IS there something i am miss...

Jgregramirez

Newbie

433 Views

1 replies

0 likes

Other
  • 433 Views
  • 1 replies
  • 0 likes