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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1609 Views
  • 15 replies
  • 6 likes
  • Other
  • 1609 Views
  • 15 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17594 Views
  • 8 replies
  • 1 likes
  • Other
  • 17594 Views
  • 8 replies
  • 1 likes

synced tracks suddenly not available for offline mode

hey im new here because until a few days ago i didnt have any problems so i hope you guy do not mind all the mistakes and fails. i just was walking around the town (weve only got edge here in the middle of nowhere) when i was chosing my best of defto...

  • Newbie
  • hey im new here because until a few days ago i didnt have any problems so i hope you guy do not mind all the mistakes and fails.   i just was walking around the town (weve only got edge here...
  • RNRRT
  • Roadie
  • 1050 Views
  • 3 replies
  • 1 likes
  • 1050 Views
  • 3 replies
  • 1 likes

Solved!! [WP8.1] How to sync mobile app with PC app?!

Hello, I'd like to add some local music tracks on the PC which are part of a playlist on the Windows PC app. The playlist on the phone shows only the songs which are already on Spotify. The local tracks are not transfered to the phone neither is ther...

  • Newbie
  • Hello,   I'd like to add some local music tracks on the PC which are part of a playlist on the Windows PC app.   The playlist on the phone shows only the songs which are a...
  • AceSteeleYT
  • Community Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Spotify on Philips Smart TV will not start playing songs

Hello Folks, i have Spotify Premium and a Philips Smart TV (55FPL 6158 F). Everythings was working fine for long time. One month ago the SPOTIFY APP stops loading songs. Everything else is still working fine, all navigation stuff, radio, playlists......

  • Visitor
  • Hello Folks,   i have Spotify Premium and a Philips Smart TV (55FPL 6158 F). Everythings was working fine for long time. One month ago the SPOTIFY APP stops loading songs. Everything els...
  • 920 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 920 Views
  • 0 replies
  • 0 likes

Dear Spot: How do l Select A Song From

A Album List?I do not want to hear every song from a Album List. Instead Spot will play the whole Album. I just want to skip around. It use to be so easy to select a song, post it to Facebook, and move on. I have tried everything. What am l doing wro...

  • Roadie
  • A Album List? I do not want to hear every song from a Album List. Instead Spot will play the whole Album. I just want to skip around. It use to be so easy to select a song, post it to Face...
  • 310 Views
  • 0 replies
  • 0 likes
  • Other
  • 310 Views
  • 0 replies
  • 0 likes

Song request

I there anyway to get let the blue boy play by John foggerty

  • Newbie
  • I there anyway to get let the blue boy play by John foggerty
  • dinomight
  • Spotify Star
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Solved!! Some Songs Not on Spotify

So why are some songs not available on Spotify? For example, I tried finding AC/DC and they don't really have any AC/DC songs. And then there's a lot of covers of songs that they don't have too. Or they have a lot of covers or instrumental versions o...

  • Newbie
  • So why are some songs not available on Spotify? For example, I tried finding AC/DC and they don't really have any AC/DC songs. And then there's a lot of covers of songs that they don't have too. Or t...
  • MattSuda
  • Spotify Star
  • 7651 Views
  • 2 replies
  • 0 likes
  • 7651 Views
  • 2 replies
  • 0 likes

Accidental streaming to a Denon Heos 7 over the internet?!

Since yesterday I have a Denon Heos 7 at home in my living room. Today I was at work and started spotify on my Android phone, and it found the heos and started playing on it. At home! (My daughter told me about it via chat.) Should that be possible a...

  • Casual Listener
  • Since yesterday I have a Denon Heos 7 at home in my living room. Today I was at work and started spotify on my Android phone, and it found the heos and started playing on it. At home! (My daught...
  • tbee
  • Casual Listener
  • 413 Views
  • 1 replies
  • 0 likes
  • Denon
  • 413 Views
  • 1 replies
  • 0 likes

Poor synchronizing Spotify playlists on WDTV Live

I have Spotify Premium on several devices, like android tablet, android smartphone, iPad, PC with windows 8.1 and a WDTV life. No matter on wich device I add a new playlist, it is shown on all other devices, except for the WDTV life. I have to reboot...

  • Visitor
  • I have Spotify Premium on several devices, like android tablet, android smartphone, iPad, PC with windows 8.1 and a WDTV life. No matter on wich device I add a new playlist, it is shown on all other ...
  • user-removed
  • Not applicable
  • 280 Views
  • 1 replies
  • 0 likes
  • Other
  • 280 Views
  • 1 replies
  • 0 likes

WD TV Live - unit reboots when adding tracjk to playlist

Using WD TV Live (current firmware 2.02.32) to stream a playlist. While streaming on WD TV Live I am also using the player (version 0.9.15.27.g87efe634) on a Macbook (10.10.2) to add tracks to the same playlist I an streaming on WD TV Live. When I ad...

  • Newbie
  • Using WD TV Live (current firmware 2.02.32) to stream a playlist. While streaming on WD TV Live I am also using the player (version 0.9.15.27.g87efe634) on a Macbook (10.10.2) to add tracks to the sa...
  • 299 Views
  • 0 replies
  • 0 likes
  • WD
  • 299 Views
  • 0 replies
  • 0 likes

PC Sound Card Error

Hello, Spotify is sending the error message 'There is a problem with the sound card. Reinstall again'. I tried to reinstall the program, the sound card drivers and also the folder with Spotify data at AppData! However it is still non working. What el...

  • Newbie
  • Hello,   Spotify is sending the error message 'There is a problem with the sound card. Reinstall again'. I tried to reinstall the program, the sound card drivers and also the folder with S...
  • 206 Views
  • 0 replies
  • 0 likes
  • Other
  • 206 Views
  • 0 replies
  • 0 likes

playlist cover not showing in windows and sonos..

Hi ya all! I am using Spotify premium via my Sonos system. I am mainly organizing playlists as albums 1 by 1, so every single playlist represents a single album. I see the cover art of that album when going into that playlist but do not see a cover i...

2015-02-15 11.48.17.png windows.png
  • Casual Listener
  • Hi ya all!   I am using Spotify premium via my Sonos system. I am mainly organizing playlists as albums 1 by 1, so every single playlist represents a single album. I see the cover a...
  • buchhot
  • Casual Listener
  • 732 Views
  • 2 replies
  • 0 likes
  • 732 Views
  • 2 replies
  • 0 likes

Solved!! My Playlists in Google results?!

Hey, is there a way to hide my personal playlists in Google results? I could not find a link in my profile to disable this function... Any thoughts? Thanks!

  • Newbie
  • Hey, is there a way to hide my personal playlists in Google results? I could not find a link in my profile to disable this function... Any thoughts? Thanks!
  • Taylor
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Am I violating the Terms of Use?

Hello Community,I'm currently building my own website (non-commercial) on which I want to use parts of the Spotify API, to be specific I want to display some Album covers which I want to extract from the API.I'm pretty certain that this is allowed as...

  • Casual Listener
  • Hello Community, I'm currently building my own website (non-commercial) on which I want to use parts of the Spotify API, to be specific I want to display some Album covers which I want to extract fr...
  • Pete
  • Roadie
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

Solved!! Favorites is empty but says it is not empty

Favorites list is empty, but keeps saying it contains 8 numbers in total 40 minutes with a picture of kelly clarkson how do I fix this?

  • Casual Listener
  • Favorites list is empty, but keeps saying it contains 8 numbers in total 40 minutes with a picture of kelly clarkson   how do I fix this?
  • user-removed
  • Not applicable
  • 566 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 566 Views
  • 5 replies
  • 0 likes

spotify for nokia

this app is horrible. it cuts out for no reason, it won't download things unless i watch it through my settings, it won't use my 3g/4g when i am not near internet, it cannot load playlists that are saved on my account, it won't load my offline playli...

  • Newbie
  • this app is horrible. it cuts out for no reason, it won't download things unless i watch it through my settings, it won't use my 3g/4g when i am not near internet, it cannot load playlists that are s...
  • loldielol
  • Regular
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

[WP8] Local File Sync

This is the only feature still missing that I care about. Is this coming in the next update? I have to carry around a Nexus 4 just to have a proper Spotify app and I wish it wasn't so.

  • Casual Listener
  • This is the only feature still missing that I care about. Is this coming in the next update? I have to carry around a Nexus 4 just to have a proper Spotify app and I wish it wasn't so.
  • loldielol
  • Regular
  • 762 Views
  • 3 replies
  • 7 likes
  • 762 Views
  • 3 replies
  • 7 likes

How to delete offline playlist downloaded in my phone?

Hello. Well, this is my last option because i have searched in a lot of places and i'm going crazy. How can i delete a offline playlist previously downloaded in my phone? (android 4.4.4). I dont know if it's a fail translation to my language (spanish...

  • Newbie
  • Hello. Well, this is my last option because i have searched in a lot of places and i'm going crazy. How can i delete a offline playlist previously downloaded in my phone? (android 4.4.4). I dont kn...
  • Jordi
  • Community Legend
  • 716 Views
  • 1 replies
  • 0 likes
  • 716 Views
  • 1 replies
  • 0 likes

Do local file playbacks also support artists?

Streaming music from spotify supports the music industry, but I have been wondering, when I play a local file linked to a song on the Spotify library does that count towards the playback count the artists get payed for? If not, does it still increase...

  • Casual Listener
  • Streaming music from spotify supports the music industry, but I have been wondering, when I play a local file linked to a song on the Spotify library does that count towards the playback count the ar...
  • alexico17
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • Other
  • 348 Views
  • 2 replies
  • 0 likes

Solved!! Spotify keeps deleting my offline playlist

Everytime my Spotify updates on my 5th Gen iPod, it deleted almost all of my offline songs that I sync from my PC to the iPod. I have had this happen twice now and both times I have to completely uninstalled the app and reinstall it again to resync m...

  • Casual Listener
  • Everytime my Spotify updates on my 5th Gen iPod, it deleted almost all of my offline songs that I sync from my PC to the iPod. I have had this happen twice now and both times I have to completely uni...
  • MattSuda
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Accidentally deleted all songs in playlist

I accidentally deleted all the songs in my starred playlist by using a wrong shortcut. The songs are still there on my phone but how do i synchronise it with my computer?

  • Newbie
  • I accidentally deleted all the songs in my starred playlist by using a wrong shortcut. The songs are still there on my phone but how do i synchronise it with my computer?
  • MattSuda
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 330 Views
  • 1 replies
  • 0 likes