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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 709 Views
  • 5 replies
  • 2 likes
  • Other
  • 709 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17247 Views
  • 8 replies
  • 1 likes
  • Other
  • 17247 Views
  • 8 replies
  • 1 likes

Send To not working

Can't send or receive playlists to a friend. Followed the procedure but can't find her Spotify username on the Send To search, nor can she find my username.

  • Newbie
  • Can't send or receive playlists to a friend.  Followed the procedure but can't find her Spotify username on the Send To search, nor can she find my username.
  • user-removed
  • Not applicable
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Spotify Connect Scrobbling

When using Spotify Connect my listened tracks won't scrobble, is there anything I can do about this or should the feature first be updated?

  • Casual Listener
  • When using Spotify Connect my listened tracks won't scrobble, is there anything I can do about this or should the feature first be updated?
  • user-removed
  • Not applicable
  • 216 Views
  • 1 replies
  • 0 likes
  • Other
  • 216 Views
  • 1 replies
  • 0 likes

Transfer Playlist

I've had a 'free' Spotify account for years, and have linked to a number of playlists. Some created by others, some created by me. I have since created a new account, (with a more meaningful name) which is premium. What I want to know is, how can I c...

  • Casual Listener
  • I've had a 'free' Spotify account for years, and have linked to a number of playlists. Some created by others, some created by me. I have since created a new account, (with a more meaningful name) wh...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

The XX Album

I don't know why the XX's first album isn't working. I keep hitting it and it sends me to the 2nd album. Is this a problem on my end? They are my favorite band if their album isn't available...after TSwift not being here anymore...I'm thinking of dea...

  • Casual Listener
  • I don't know why the XX's first album isn't working.  I keep hitting it and it sends me to the 2nd album.  Is this a problem on my end? They are my favorite band if their album isn't availa...
  • MattSuda
  • Spotify Star
  • 540 Views
  • 1 replies
  • 0 likes
  • music
  • 540 Views
  • 1 replies
  • 0 likes

Song only plays for seconds: on Windows 8.1, Samsung Tablet AND Cellphone. What's GOING ON?

I tried to use Spotify lately. Tried using it in my laptop first but songs will just play for seconds and the music player will stop automatically, then tried it in my samsung tablet, and the same happened, then tried it in my phone and the same. Wha...

  • Newbie
  • I tried to use Spotify lately. Tried using it in my laptop first but songs will just play for seconds and the music player will stop automatically, then tried it in my samsung tablet, and the same ha...
  • 198 Views
  • 0 replies
  • 0 likes
  • Other
  • 198 Views
  • 0 replies
  • 0 likes

[Webpage] Android Play Store link outdated

The "Get it on Google Play" link on https://play.spotify.com currently links to https://play.google.com/store/apps/details?id=com.spotify.mobile.android.ui This link is outdated, and results in the standard "We're sorry, the requested URL was not fou...

  • Casual Listener
  • The "Get it on Google Play" link on https://play.spotify.com currently links to   https://play.google.com/store/apps/details?id=com.spotify.mobile.android.ui   This l...
  • 243 Views
  • 0 replies
  • 0 likes
  • Other
  • 243 Views
  • 0 replies
  • 0 likes

[PNR] Pioneer SC-LX77 vanished from Spotify Connect list

This used to work fine but suddenly the Pioneer unit is missing from the Connect list both in iPad app and iPhone app. I have done reboot/restart of all devices (iPhone, iPad, Asus/Wifi-router, and the SC-LX77), I have checked UPnP on the router, I h...

  • Newbie
  • This used to work fine but suddenly the Pioneer unit is missing from the Connect list both in iPad app and iPhone app. I have done reboot/restart of all devices (iPhone, iPad, Asus/Wifi-router, and t...
  • SeaSkip
  • Newbie
  • 497 Views
  • 2 replies
  • 1 likes
  • 497 Views
  • 2 replies
  • 1 likes

Bluetooth progress bar faulty

Hi, I have an iPhone 5S (iOS 8.1.2) with Spotify 2.2.0.2464 installed as a paid for service. I also have a Nokia 735 (WinPhone 8.10.14157.200) with Spotify 4.0.5385.29845 installed and beautifully in sync with the iPhone 5s. However, when I connect t...

  • Newbie
  • Hi, I have an iPhone 5S (iOS 8.1.2) with Spotify 2.2.0.2464 installed as a paid for service.    I also have a Nokia 735 (WinPhone 8.10.14157.200) with Spotify 4.0.5385.29845 installed...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

WD TV Live - Spotify playback skipping

I've been having an issue streaming to my WDTV Live where the playback will begin "skipping" - playback becoming intermittent, rapidly starting and stopping. Sometimes resetting to the beginning of a track will fix, sometimes not. Rsetting the device...

  • Casual Listener
  • I've been having an issue streaming to my WDTV Live where the playback will begin "skipping" - playback becoming intermittent, rapidly starting and stopping.  Sometimes resetting to the beginnin...
  • milthorpe
  • Newbie
  • 458 Views
  • 2 replies
  • 2 likes
  • 458 Views
  • 2 replies
  • 2 likes

Solved!! Reordering tracks with a playlist by drag/drop or cut/pate

I just created a new playlist and want to reorder the tracks therein. I tried using the drag/drop and the cut/paste (Control X/Contro V) methods, but neither works. Both work on other playlists I've created, but not for this new one. What gives?

  • Casual Listener
  • I just created a new playlist and want to reorder the tracks therein.  I tried using the drag/drop and the cut/paste (Control X/Contro V) methods, but neither works.  Both work on other pla...
  • MattSuda
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Amazon Fire TV queries/issues

Hi all, I recently purchased an Amazon Fire TV, mainly to use it as a Spotify connect device connected to my AV Reciever. It seems to work pretty well when using the iOS Spotify App to control it on my iPhone 6 but I have a few questions/issues regar...

  • Newbie
  • Hi all,   I recently purchased an Amazon Fire TV, mainly to use it as a Spotify connect device connected to my AV Reciever. It seems to work pretty well when using the iOS Spotify App to con...
  • 634 Views
  • 0 replies
  • 2 likes
  • 634 Views
  • 0 replies
  • 2 likes

Solved!! Help sending music to wireless speakers

hi All, I am sure that suh issue was disscused but still cannot find the solution. I have JBL Authentics 16 wireless speaker and after connection via wifi, do not know how to send the music from Spotify to the speaker. It works in general, as when I ...

  • Casual Listener
  • hi All, I am sure that suh issue was disscused but still cannot find the solution. I have JBL Authentics 16 wireless speaker and after connection via wifi, do not know how to send the music from Spot...
  • MichaelJerzak
  • Composer
  • 512 Views
  • 5 replies
  • 0 likes
  • Other
  • 512 Views
  • 5 replies
  • 0 likes

Another Sonos users says goodbye...

I've cancelled my Premium subscription after putting up with the awful integration between Sonos and Spotify for far too long. I've tried out Google Play Music for a few months and whilst the integration with my Sonos is not perfect, it's far better ...

  • Casual Listener
  • I've cancelled my Premium subscription after putting up with the awful integration between Sonos and Spotify for far too long. I've tried out Google Play Music for a few months and whilst the integra...
  • 331 Views
  • 0 replies
  • 1 likes
  • 331 Views
  • 0 replies
  • 1 likes

[WP8] add option to not lock the phone while playing music

Windows phone do not support to turn off autolock of device like another mobile systems. Maximum autolock time is 5 minutes. It is very anoying while listening to music in car. It needs to be set by app - http://msdn.microsoft.com/en-us/library/windo...

  • Newbie
  • Windows phone do not support to turn off autolock of device like another mobile systems. Maximum autolock time is 5 minutes. It is very anoying while listening to music in car.   It needs to...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Rolling Stone Recommends problem

Help! Rolling Stone Recommends app not working - the buffering/connecting timer just keeps going - forever. Tried re-installing but same. Windows 7 home premium Love this app and lost without it. Any ideas?

  • Regular
  • Help! Rolling Stone Recommends app not working - the buffering/connecting timer just keeps going - forever. Tried re-installing but same.   Windows 7 home premium   Love this app an...
  • hans-jürgen
  • Roadie
  • 1789 Views
  • 11 replies
  • 1 likes
  • Other
  • 1789 Views
  • 11 replies
  • 1 likes

Can't connect with argon inet3+

Nothing on the internet, not even a tiny youtube video, or a .txt anywhere. Anyone knows how to connect it?

  • Newbie
  • Nothing on the internet, not even a tiny youtube video, or a .txt anywhere. Anyone knows how to connect it?
  • mgra
  • Newbie
  • 1262 Views
  • 2 replies
  • 0 likes
  • Other
  • 1262 Views
  • 2 replies
  • 0 likes

Solved!! cant find a song

I'm looking for a do g called rihanna's gun.....by cris cab and wyclef ft mavado never been on Spotify

  • Casual Listener
  • I'm looking for a do g called rihanna's gun.....by cris cab and wyclef ft mavado never been on Spotify 😞
  • MattSuda
  • Spotify Star
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Music removal

Hey Guys, Wonder why the album Future Boy, by Cicero has been removed from your catalogue of music? Thanks

  • Casual Listener
  • Hey Guys,   Wonder why the album Future Boy, by Cicero has been removed from your catalogue of music?   Thanks
  • MattSuda
  • Spotify Star
  • 674 Views
  • 6 replies
  • 0 likes
  • 674 Views
  • 6 replies
  • 0 likes

Certain songs wont auto play - they can be when re-selected - this is both in windows AND on ipod

I have created a playlist, not may songs in it (yet) and two songs in it: Narcotic - Radio Edit from Liquido and I See Fire from Ed Sheeran will not play when all the songs within the playlist are played. The only way I can get them to play is on Win...

  • Newbie
  • I have created a playlist, not may songs in it (yet) and two songs in it:   Narcotic - Radio Edit from Liquido and I See Fire from Ed Sheeran will not play when all the songs within the play...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes