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Solved!! Spotify app immediately crashes when opened.

PlanPremiumCountryAustraliaDeviceApple M1 Macbook ProOperating SystemMacOS Tahoe 26.1 (25B78) My Question or IssueAs you can see in the attached screen recording, when I try and open the spotify app it immediately crashes, I've updated my OS, reinsta...

Casual Listener

ri3mann

Casual Listener

103919 Views

58 replies

11 likes

  • 103919 Views
  • 58 replies
  • 11 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

81627 Views

9 replies

4 likes

  • 81627 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43126 Views

233 replies

21 likes

Other
  • 43126 Views
  • 233 replies
  • 21 likes

spotify connect throws me out

I have a problem with the latest version of Spotify on my iPad (V 4.3.0.1426). I use Spotify Connect to play music from various compatible devices (I have a Cambridge Audio CXR 200 Surround Receiver in the living room, a Cambridge Audio StreamMagic6v...

Newbie

I have a problem with the latest version of Spotify on my iPad (V 4.3.0.1426). I use Spotify Connect to play music from various compatible devices (I have a Cambridge Audio CXR 200 Surround Receiver ...

425 Views

0 replies

0 likes

Connect
  • 425 Views
  • 0 replies
  • 0 likes

my spotify stop after a few songs (premium user)

i am using samsung note 5 and i am premium user of spotify,my concern is everytime i played my songs after a moment for a 3 to 4 songs it suddenly stops,so i need to open again my spotify to play a song, this makes me annoying.

Casual Listener

i am using samsung note 5 and i am premium user of spotify,my concern is everytime i played my songs after a moment for a 3 to 4 songs it suddenly stops,so i need to open again my spotify to play a s...

elmer07

Casual Listener

613 Views

2 replies

3 likes

Music
  • 613 Views
  • 2 replies
  • 3 likes

Microsoft Lumia 640 and Spotify Premium

Sometimes my Spotify premium will stop working, offline playlists won't play and a popup appears which states I need to get a premium subscription which I already have. Is this a common issue? Never had this happen on my iphone or pc.

Newbie

Sometimes my Spotify premium will stop working, offline playlists won't play and a popup appears which states I need to get a premium subscription which I already have.    Is this a ...

cs1188

Newbie

1250 Views

2 replies

1 likes

Music
WP 8
  • 1250 Views
  • 2 replies
  • 1 likes

Horizontal option for mobile devices?

Like most classical music fans on Spotify, I've found Spotify's naming conventions to be super-frustrating. Yesterday I tried to search for Mahler's 2nd Symphony: Entering all 3 terms (Mahler, symphony, 2) into the search bar, you can see what I got....

Gig Goer

Like most classical music fans on Spotify, I've found Spotify's naming conventions to be super-frustrating. Yesterday I tried to search for Mahler's 2nd Symphony: Entering all 3 terms (Mahler, sympho...

604 Views

0 replies

0 likes

Other
  • 604 Views
  • 0 replies
  • 0 likes

Spotify Connect: Denon AVR 3313 Connection Loss

Hi all, since a few days I had no chance to login again on my Denon AVR3313 I receive following messages after fill in my username and password: Spotify login refer to GUI (when you connect to Spotify an error has occurred). How can I solve this prob...

Visitor

Hi all,   since a few days I had no chance to login again on my Denon AVR3313   I receive following messages after fill in my username and password:   Spotify login refer to GUI ...

1024 Views

0 replies

0 likes

Denon
  • 1024 Views
  • 0 replies
  • 0 likes

Odd Spotify Connect problem with Samsung M7

I have a curious problem with my M7: When playing music through it using Spotify Connect it periodically silences itself, as if muted - it doesn't stop playing, if you look in the app the song is still playing and the volume slider still sits whereve...

Newbie

I have a curious problem with my M7:   When playing music through it using Spotify Connect it periodically silences itself, as if muted - it doesn't stop playing, if you look in the app the so...

995 Views

0 replies

0 likes

Connect
Samsung
  • 995 Views
  • 0 replies
  • 0 likes

Spotify Windows 8.1 don't delete offline song

Hi, I'm using spotify (version 5.1.5529.26509) on Windows Phone 8.1 and when I switch off a play list (that was switch on to reproduce offline) I can see that spotify don't delete that's songs. Why or how can I free that space from my phone?

Casual Listener

Hi, I'm using spotify (version 5.1.5529.26509) on Windows Phone 8.1 and when I switch off a play list (that was switch on to reproduce offline) I can see that spotify don't delete that's songs. Why o...

331 Views

0 replies

0 likes

WP 8
  • 331 Views
  • 0 replies
  • 0 likes

Spotify free not working on kindle fire hd

Ever since spotify updated on my kindle fire hd tablet two days ago, my kindle has only allowed me to press the shuffle play button, however when I looked at the free subcription faqs it says my tablet should be allowing me to press which ever song I...

Newbie

Ever since spotify updated on my kindle fire hd tablet two days ago, my kindle has only allowed me to press the shuffle play button, however when I looked at the free subcription faqs it says my tabl...

jean3601

Community Legend

4024 Views

4 replies

0 likes

  • 4024 Views
  • 4 replies
  • 0 likes

Disabling the web client (again...)

Yes, I've read all the threads. I know that you are supposed to go to the webpage, settings, and there is a setting there for launching the app instead. I dont have Flash on my computer and am not going to install that piece of crap just for spotify....

Newbie

Yes, I've read all the threads.   I know that you are supposed to go to the webpage, settings, and there is a setting there for launching the app instead.   I dont have Flash on my comp...

MauriceMV

Spotify Star

425 Views

1 replies

0 likes

Web Player
  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Sorting by column headers in web player?

I can't sort my playlists by columns in the web player, is this normal? What if I want to sort by artist (to find all of the Paul Simon songs on "Have a Great Day"... or sort by track name?

Newbie

I can't sort my playlists by columns in the web player, is this normal?  What if I want to sort by artist (to find all of the Paul Simon songs on "Have a Great Day"... or sort by track name?&nbs...

MauriceMV

Spotify Star

707 Views

1 replies

0 likes

Web Player
  • 707 Views
  • 1 replies
  • 0 likes

facebook attachment

I had an old spotify account connected to my facebook. But I made a new account and i want to connect that to my facebook instead. I just cant figure out how to take off my facebook attachment off my old spotify account. Help please

Newbie

I had an old spotify account connected to my facebook. But I made a new account and i want to connect that to my facebook instead. I just cant figure out how to take off my facebook attachment off my...

Nico

Community Legend

314 Views

1 replies

0 likes

Music
  • 314 Views
  • 1 replies
  • 0 likes

Can't share via desktop (no result when searching for friends)

I'm unable to share songs, albums or playlist with my friends or followers in the desktop version of Spotify. I'm connected to Facebook, along with most of my friends. When I press the "Share" button and selects "Send to.." everything seems normal. W...

Casual Listener

I'm unable to share songs, albums or playlist with my friends or followers in the desktop version of Spotify. I'm connected to Facebook, along with most of my friends. When I press the "Share" button...

gfredhei

Roadie

909 Views

3 replies

0 likes

Web Player
Windows
  • 909 Views
  • 3 replies
  • 0 likes

Samsung UE55F6640

Hello, I am not able to control my TV (Samsung UE55F6640) with my smartphone. I downloaded the APP (for the TV and phone) but when i select the settings area the screen gets black. I have no problems to control my Laptop with the smartphone but it is...

Newbie

Hello,   I am not able to control my TV  (Samsung UE55F6640) with my smartphone. I downloaded the APP (for the TV and phone) but when i select the settings area the screen ...

542 Views

0 replies

1 likes

Samsung
  • 542 Views
  • 0 replies
  • 1 likes

Can't use web player on Chrome

Recently, I could not use the web player in Chrome 46.0.2490.86m anymore. I was once able to use it after logging out and logging in, but this doesn't work now. I have tried to clear cache and cookies as well as doing hard refreshes/restarting browse...

Casual Listener

Recently, I could not use the web player in Chrome 46.0.2490.86m anymore. I was once able to use it after logging out and logging in, but this doesn't work now.  I have tried to clear...

snailslope

Newbie

4538 Views

2 replies

0 likes

Web Player
  • 4538 Views
  • 2 replies
  • 0 likes

When will Windows Phone app be updated?

I'm using spotify on my Lumia 830. Comparing with android and ios app, they're always updated and working well; although our app is stopping working and sometimes do not show my saved albums. Please take care our app too.

Visitor

I'm using spotify on my Lumia 830. Comparing with android and ios app, they're always updated and working well; although our app is stopping working and sometimes do not show my saved albums. Please ...

xyzaid

Regular

529 Views

1 replies

4 likes

WP 8
  • 529 Views
  • 1 replies
  • 4 likes

How often does play count update

I was wondering the other day, how ofter does Spotify update artist play counts?

Newbie

I was wondering the other day, how ofter does Spotify update artist play counts?

IPCara

Regular

10199 Views

4 replies

2 likes

  • 10199 Views
  • 4 replies
  • 2 likes

Solved!! Why isnt an album on spotify

Im looking for the album by logic young sinatra welcome to forever and i cant find it

Casual Listener

Im looking for the album by logic young sinatra welcome to forever and i cant find it

starbucksgirl37

Newbie

4954 Views

4 replies

0 likes

  • 4954 Views
  • 4 replies
  • 0 likes

Slow Website

Can ya'll plesae add some beef to your website? The community site is always so slow!

Regular

Can ya'll plesae add some beef to your website? The community site is always so slow!

289 Views

0 replies

0 likes

Other
  • 289 Views
  • 0 replies
  • 0 likes