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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8954 Views
  • 65 replies
  • 8 likes
  • Other
  • 8954 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19678 Views
  • 9 replies
  • 2 likes
  • Other
  • 19678 Views
  • 9 replies
  • 2 likes

Kind of bad service at the support

I'm curious... Am I the only getting bad service when writing to support@spotify.com?5 different supporters has wrote back to me: 4 doesn't understand that I do not wan't to pay for Spotify twice a mounth, and one 'fixed' the problem, by refunding on...

  • Casual Listener
  • I'm curious... Am I the only getting bad service when writing to support@spotify.com? 5 different supporters has wrote back to me: 4 doesn't understand that I do not wan't to pay for Spotify twice...
  • Jason
  • Spotify Legend
  • 362 Views
  • 4 replies
  • 0 likes
  • Other
  • 362 Views
  • 4 replies
  • 0 likes

Getting Spotify songs on other devices

Ok so here's my question. I know this is NOT really a "windows" question.I know thanks to the "general questions" section that Spotify really only supports IOS devices. I have an I-pod Nano and the section says it doesn't support that device. ok. Soo...

  • Casual Listener
  • Ok so here's my question. I know this is NOT really a "windows" question. I know thanks to the "general questions" section that Spotify really only supports IOS devices. I have an I-pod Nano and the...
  • SumYungGuy1975
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 379 Views
  • 2 replies
  • 0 likes

New Facebook Friend is not visible in Spotify

I've restarted the app on both iPhone and Mac, logged out and back in multiple times on the iPhone and my friend is still not showing up. As of now, its been 18 hours since we became facebook friends. I tried these troubleshooting tips both yesterday...

  • Casual Listener
  • I've restarted the app on both iPhone and Mac, logged out and back in multiple times on the iPhone and my friend is still not showing up. As of now, its been 18 hours since we became facebook fr...
  • dextr
  • Casual Listener
  • 519 Views
  • 1 replies
  • 0 likes
  • Other
  • 519 Views
  • 1 replies
  • 0 likes

Windows Phone 8.1 mobile streaming not working

Hello, I am a premium account owner using a Nokia Lumia 830 on Windows Phone 8.1. I even did a reset of my smartphone to make sure the problem isnt coming from somewhere else. Reinstalling the app did also not work of course. Also worth noting is I a...

  • Music Fan
  • Hello,   I am a premium account owner using a Nokia Lumia 830 on Windows Phone 8.1. I even did a reset of my smartphone to make sure the problem isnt coming from somewhere else. Reinstall...
  • hirtegirte
  • Music Fan
  • 645 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 645 Views
  • 2 replies
  • 0 likes

Radio/Playlist bugs/suggestions

Hi. I've found the following problems: RadioWhen you start a radio from a song that is currently playing, the song will stop and start again, but this time inside the radio. This should not happen and the song should continue uninterrupted.When you t...

  • Casual Listener
  • Hi. I've found the following problems:   Radio When you start a radio from a song that is currently playing, the song will stop and start again, but this time inside the radio. This should n...
  • 294 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 294 Views
  • 0 replies
  • 0 likes

Compensation for artists?

I've been having the same issue. Last week, I DM'ed the Spotify Cares Twitter account about it, and the person on the other end kept mentioning how "odd" and "peculiar" it is that my list hadn't updated in over three weeks. "Have you signed out and s...

  • Regular
  • I've been having the same issue. Last week, I DM'ed the Spotify Cares Twitter account about it, and the person on the other end kept mentioning how "odd" and "peculiar" it is that my list hadn't upda...
  • gimmeduende
  • Regular
  • 353 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! The Unwanted Ghost of Carl Ruggles

On the Spotify desktop software using Windows 7, I did a search and found Carl Ruggles a twentieth century American composer. Adding his music to my playlist, I would click the album to hear each song play. However, when I played another composer’s a...

  • Music Fan
  •   On the Spotify desktop software using Windows 7, I did a search and found Carl Ruggles a twentieth century American composer. Adding his music to my playlist, I would click the album to hear ...
  • martin51144
  • Music Fan
  • 459 Views
  • 1 replies
  • 0 likes
  • music
  • 459 Views
  • 1 replies
  • 0 likes

FORD Sync playback options no longer available.

Prior to last update I could use Ford Sync voice commands to "Choose Artist", "Choose Playlist", "Browse" etc. After latest spotify update these commands are no longer accessible, to confirm this when playing a track and selecteing the 'More' button,...

  • Regular
  • Prior to last update I could use Ford Sync voice commands to "Choose Artist", "Choose Playlist", "Browse" etc. After latest spotify update these commands are no longer accessible, to confirm this whe...
  • Riggsy
  • Regular
  • 551 Views
  • 2 replies
  • 0 likes
  • Ford SYNC
  • 551 Views
  • 2 replies
  • 0 likes

Not syncing anymore

My playlists aren't syncing anymore between Windows desktop, iPad and Android. Creating a playlist in any of them will not sync to any of them.I already cleared cache, logged out, reinstalled, rebooted, etc.

  • Casual Listener
  • My playlists aren't syncing anymore between Windows desktop, iPad and Android. Creating a playlist in any of them will not sync to any of them. I already cleared cache, logged out, reinstalled, re...
  • blackeyednl
  • Casual Listener
  • 329 Views
  • 4 replies
  • 0 likes
  • Other
  • 329 Views
  • 4 replies
  • 0 likes

Ps4 auto sign in problem

Hi i'm hoping someone can help as I have ran out of ideas.An old spotify account was linked to my ps4, which has since come up with the error message "log in failed. You can only use spotify abroad for 14 days" I am not abroad so I'm not sure why I g...

  • Newbie
  • Hi i'm hoping someone can help as I have ran out of ideas. An old spotify account was linked to my ps4, which has since come up with the error message "log in failed. You can only use spotify abro...
  • 367 Views
  • 0 replies
  • 0 likes
  • Other
  • 367 Views
  • 0 replies
  • 0 likes

new device

How do i set a new device on spotify??;_;

  • Casual Listener
  • How do i set a new device on spotify?? ;_;
  • 174 Views
  • 0 replies
  • 0 likes
  • Other
  • 174 Views
  • 0 replies
  • 0 likes

Web player and large playlist

I have a ~4300 track playlist which refuses to display properly in the web viewer (all tracks display slowly and show as unavailable). Same playlist is ok in the Android and PC client apps. Anyone know if/how this can be fixed for the web player? Sam...

  • Casual Listener
  • I have a ~4300 track playlist which refuses to display properly in the web viewer (all tracks display slowly and show as unavailable). Same playlist is ok in the Android and PC client apps.   ...
  • WibblyW
  • Casual Listener
  • 301 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 301 Views
  • 1 replies
  • 0 likes

Nokia lilumia wont install

Nokia Lumia 825Newly updatewindows 8.1Tried removing , reinstalling WiFi, 4g . All other appps download and stream it just keeps saying I need to update and never completes installation. Any other advice appreciated, its the one app I use the most!

  • Casual Listener
  • Nokia Lumia 825 Newly updatewindows 8.1 Tried removing , reinstalling WiFi, 4g . All other appps download and stream it just keeps saying I need to update and never completes installation. Any othe...
  • 183 Views
  • 0 replies
  • 0 likes
  • Other
  • 183 Views
  • 0 replies
  • 0 likes

open.spotify.com doesn't match what is actually on Spotify

So, I noticed that one of Freezepop's albums shows up as being on spotify if you arn't logged in --> https://open.spotify.com/album/6teFOlmBSuIsmuhzqOY7u9 However, if I log into Spotify, that album is no where to be seen. It's also a little odd only ...

  • Newbie
  • So, I noticed that one of Freezepop's albums shows up as being on spotify if you arn't logged in --> https://open.spotify.com/album/6teFOlmBSuIsmuhzqOY7u9   However, if I log into Spotify, ...
  • 264 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 264 Views
  • 0 replies
  • 0 likes

Nokia Lumia 625 wont install

I have a Nokia Lumia 625Windows 8.1recently updated! It keeps asking me to update to latest version and wont install spotify. this is the latest update?Its the one thing i use mobile frequently any help? i keep gettingmessage "we are having trouble i...

  • Casual Listener
  • I have a Nokia Lumia 625 Windows 8.1 recently updated!   It keeps asking me to update to latest version and wont install spotify. this is the latest update? Its the one thing i use mobile f...
  • Garc1a
  • Casual Listener
  • 729 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 729 Views
  • 2 replies
  • 0 likes

Spotify activity won't post to Facebook

Hi there - apologies if this is in the wrong thread. (Seemed the most appropriate) I've been using Spotify (free) for a while now, and it used to share my Spotify activity to Facebook by showing recent songs I'd listened to in a section on the left h...

  • Newbie
  • Hi there - apologies if this is in the wrong thread. (Seemed the most appropriate)   I've been using Spotify (free) for a while now, and it used to share my Spotify activity to Facebook by sho...
  • 413 Views
  • 0 replies
  • 0 likes
  • Other
  • 413 Views
  • 0 replies
  • 0 likes

[WP8] Stuck in offline mode

- Your country (optional, for privacy reasons): USA - Your specific phone model: Nokia Lumia 920 - Your phone's Operating System and version: Windows Phone 8 - Are you using 3G, WiFi: 4G and LTE Phone is stuck in offline mode. Help! Tried logging out...

  • Newbie
  • - Your country (optional, for privacy reasons): USA - Your specific phone model: Nokia Lumia 920 - Your phone's Operating System and version: Windows Phone 8 - Are you using 3G, WiFi: 4G and LT...
  • powergamermii
  • Casual Listener
  • 2394 Views
  • 8 replies
  • 0 likes
  • 2394 Views
  • 8 replies
  • 0 likes

[BB] BlackBerry how to Store offline-playlists on media card?

Hi, Spotify is working flawlessly on my Blackberry 9800 but my internal memory is running low so I bought a 32GB MicroSD card. I'd like to select that card so that it stores my offline playlists there, instead of the BB's internal 4GB's. Any way to d...

  • Regular
  • Hi,    Spotify is working flawlessly on my Blackberry 9800 but my internal memory is running low so I bought a 32GB MicroSD card.    I'd like to select that card so that i...
  • darlos_finest
  • Newbie
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Songs damaged like scratches on vinyl

Hi there,I have the problem that some songs are dameged and sound like a scratched vinyl on all devices (Mac, Iphone, Premium Acount, best quality off&on). For ex. Daniel Porter - Bad Day or Rihanna - American Oxygen always jumping at the same time f...

  • Casual Listener
  • Hi there, I have the problem that some songs are dameged and sound like a scratched vinyl on all devices (Mac, Iphone, Premium Acount, best quality off&on). For ex. Daniel Porter - Bad Day or ...
  • das_spotify
  • Casual Listener
  • 263 Views
  • 1 replies
  • 0 likes
  • Other
  • 263 Views
  • 1 replies
  • 0 likes