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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 11365 Views
  • 8 replies
  • 0 likes
  • Other
  • 11365 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify will not play on my Roku TV; froze on Spotify intro screen

I have removed & reinstalled the app. I have also made sure my TV is up-to-date & there are no firmware updates to install. That being said, I still cannot get past the Spotify intro screen. Please help! Plan: PremiumCountry: U.S.Device: TCL Roku TV

  • Newbie
  • I have removed & reinstalled the app.  I have also made sure my TV is up-to-date & there are no firmware updates to install.  That being said, I still cannot get past the Spotify in...
  • OscarDC
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • Other
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Social] Group Listening

Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example. This feature has been changed and you can no longer 'join and play music on same device', nor is there a code. I have to send th...

  • Newbie
  • Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example.   This feature has been changed and you can no longer 'join and play m...
  • Yordan
  • Moderator
  • 378 Views
  • 2 replies
  • 3 likes
  • Mobile
    Social
  • 378 Views
  • 2 replies
  • 3 likes

Solved!! What Happened To My Followers?

I just went to my profile, and I can't see my followers. Only who I am following shows. This needs to be fixed, right away. What's up with this?

  • Roadie
  • I just went to my profile, and I can't see my followers. Only who I am following shows. This needs to be fixed, right away. What's up with this?
  • MattSuda
  • Spotify Star
  • 261 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Repeatedly Crashing on Android

I have no clue what could be causing this, but every now and again, when I tap the bottom of the screen to pull up fullscreen, not only does Spotify crash, but my phone quickly turns off and back on, bringing me to my lock screen. Weirdly enough, the...

  • Regular
  • I have no clue what could be causing this, but every now and again, when I tap the bottom of the screen to pull up fullscreen, not only does Spotify crash, but my phone quickly turns off and back on,...
  • Yordan
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify thinks I'm offline unless I use VPN

I'm having a strange issue right now. I've been using Spotify without any problems on my PC, iPad and Android phone until a couple of days ago. It's still fine on my Android phone but on the PC and iPad app, it thinks I'm constantly offline and won't...

  • Regular
  • I'm having a strange issue right now. I've been using Spotify without any problems on my PC, iPad and Android phone until a couple of days ago. It's still fine on my Android phone but on the PC and i...
  • Elena
  • Moderator
  • 4343 Views
  • 12 replies
  • 13 likes
  • 4343 Views
  • 12 replies
  • 13 likes

Superuser Contribution School activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm a teacher and I am wondering if I can use Spotify to create an activity at school? Since ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm a t...
  • Elena
  • Moderator
  • 255 Views
  • 5 replies
  • 0 likes
  • Other
  • 255 Views
  • 5 replies
  • 0 likes

Superuser Contribution album artwork

What setting on the Spotify phone app needs to be enabled to display album artwork on a car head unit, while listening with bluetooth enabled?

  • Casual Listener
  • What setting on the Spotify phone app needs to be enabled to display album artwork on a car head unit, while listening with bluetooth enabled?
  • Jeremy
  • Spotify
  • 992 Views
  • 7 replies
  • 0 likes
  • App & Features
  • 992 Views
  • 7 replies
  • 0 likes

[Podcasts] Allow podcast playing on 3rd party apps

Judging by ideas that have been waiting since 2016, like this one [Podcasts] Automatically save offline new Podcasts... - Page 27 - The Spotify Community , and on my own experience, you suck at providing podcasts. The interface and functionality just...

  • Newbie
  • Judging by ideas that have been waiting since 2016, like this one [Podcasts] Automatically save offline new Podcasts... - Page 27 - The Spotify Community , and on my own experience, you suc...
  • leavepodcastcomment
  • Casual Listener
  • 497 Views
  • 2 replies
  • 2 likes
  • Podcasts
  • 497 Views
  • 2 replies
  • 2 likes

PS4 App not working

PlanPremiumCountryBrazilDevicePS4 Pro My Question or IssueEvery time I try opening Spotify on my PS4, it shows an error "Cannot connect to the server" (WV-3389801), as if there is no internet connection, but every other app is working properly (i.e. ...

WhatsApp Image 2022-02-23 at 12.34.06.jpeg
  • Casual Listener
  • Plan Premium Country Brazil Device PS4 Pro   My Question or Issue Every time I try opening Spotify on my PS4, it shows an error "Cannot connect to the server" (WV-3389801), as if there i...
  • Sn0bzy
  • Casual Listener
  • 873 Views
  • 3 replies
  • 1 likes
  • PS4
    Sony
  • 873 Views
  • 3 replies
  • 1 likes

Discord Rich Presence Not Working With Playlists

PlanFree CountryIndia DeviceHP Elitebook 840 G3, OnePlus 7, Echo DotOperating SystemWindows 10, Android Oreo My Question or IssueHi, this issue has been occuring when I use Spotify + Discord across multiple devices/OS for the last few days. I have Di...

  • Newbie
  • Plan Free   Country India   Device HP Elitebook 840 G3, OnePlus 7, Echo Dot Operating System Windows 10, Android Oreo   My Question or Issue Hi, this issue has been occurin...
  • 559 Views
  • 0 replies
  • 0 likes
  • Other
  • 559 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify only works if i use a vpn

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueIv tried for like 2 days, restarting my pc, reinstalling, changing hosts file, relogging, different accounts, hardware acceleration, everything listed in other forms and notthin...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Iv tried for like 2 days, restarting my pc, reinstalling, changing hosts file, relogging, different a...
  • Jeremy
  • Spotify
  • 468 Views
  • 1 replies
  • 1 likes
  • Music
    Other
  • 468 Views
  • 1 replies
  • 1 likes

Superuser Contribution Use reCAPTCHA globally

Hello, I noticed that Spotify is using Google reCAPTCHA and its default configuration makes it unusable in some regions, here is the documentation Google gave to make Google reCAPTCHA available globally: https://developers.google.com/recaptcha/docs/f...

  • Newbie
  • Hello,   I noticed that Spotify is using Google reCAPTCHA and its default configuration makes it unusable in some regions, here is the documentation Google gave to make Google reCAPTCHA availa...
  • MafeG
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Other
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Regarding age confirmation

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I’ve got the Spotify premium in South Korea and I moved to the Netherlands recently.Re...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello...
  • Eni
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • Music
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Spotify only finding 1 Alexa device

I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app. My living room echo dot doesn't show up, but I can tell Alexa to play and it starts playing in the living room where I want it. However...

  • Casual Listener
  • I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app.  My living room echo dot doesn't show up, but I can tell Alexa to play and it s...
  • nocab711
  • Casual Listener
  • 948 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 948 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads interrupt songs and/or freeze playlist

I'm having issues sporadically where an ad will interrupt a song. The latest happened about 5 minutes ago. It played about a minute and a half of a song, then interrupted it for an ad (the images and information on the playlist switched to info for t...

  • Regular
  • I'm having issues sporadically where an ad will interrupt a song. The latest happened about 5 minutes ago. It played about a minute and a half of a song, then interrupted it for an ad (the images and...
  • Kiril
  • Moderator
  • 392 Views
  • 5 replies
  • 0 likes
  • Other
  • 392 Views
  • 5 replies
  • 0 likes

Superuser Contribution Improve Support Process (esp. Information Flow)

Hello All, before posting my idea, I would like to first walk you through the process I experienced today which leads to my ideas. Just to be sure: I love Spotify, been with you forever. Never considered leaving. But: I know you can do better. Today,...

  • Visitor
  • Hello All,   before posting my idea, I would like to first walk you through the process I experienced today which leads to my ideas. Just to be sure: I love Spotify, been with you forever....
  • Ver
  • Spotify Legend
  • 150 Views
  • 2 replies
  • 0 likes
  • Other
  • 150 Views
  • 2 replies
  • 0 likes

Superuser Contribution Accessibility

Your website should have a category called 'Accessibility' where users can find all the information that pwd need to access the app. There should be a page where users can submit the accessibility issues they are experiencing. (And, BTW, This form sa...

  • Newbie
  • Your website should have a category called 'Accessibility' where users can find all the information that pwd need to access the app. There should be a page where users can submit the accessibili...
  • Novy
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't connect to car stereo

PlanPremiumCountryAustraliaDeviceSamsung A5Operating SystemAndroid 11 For the last couple of weeks I have been unable to connect to the Spotify app on my car stereo through Spotify on my phone. When I attempt to do so, I can can establish and audio c...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung A5 Operating System Android 11   For the last couple of weeks I have been unable to connect to the Spotify app on my car stereo through Spo...
  • Craig29520
  • Newbie
  • 481 Views
  • 2 replies
  • 1 likes
  • Connect
  • 481 Views
  • 2 replies
  • 1 likes

Streams numbers not showing correctly since 12 Feb 2022

Dear member of the community,since last week, 12 feb, I see on Spotify for Artist a reduction of streams. Usually this happens when Spotify publishes an update and lasts 1-2 days but a week never happened. Is anyone else experiencing the same or it's...

  • Regular
  • Dear member of the community, since last week, 12 feb, I see on Spotify for Artist a reduction of streams. Usually this happens when Spotify publishes an update and lasts 1-2 days but a week never h...
  • 124 Views
  • 0 replies
  • 1 likes
  • App & Features
    Music Discussion
  • 124 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Impact of canvas video to pitching process

Hello, please have anybody experience with impact of canvas video to the pitching process? There are some "Bonus points" if we will have it or we can upload it when the pitching process runs?I'm just thinking If I should push the unreleased single to...

  • Newbie
  • Hello,   please have anybody experience with impact of canvas video to the pitching process? There are some "Bonus points" if we will have it or we can upload it when the pitching process runs...
  • Vasil
  • Moderator
  • 225 Views
  • 1 replies
  • 1 likes
  • Discovery & Promo
  • 225 Views
  • 1 replies
  • 1 likes