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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3443 Views
  • 25 replies
  • 6 likes
  • Other
  • 3443 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18166 Views
  • 8 replies
  • 2 likes
  • Other
  • 18166 Views
  • 8 replies
  • 2 likes

Superuser Contribution [Desktop][Developer] Let us disable the web player.

The web player is currently forced on all users when it comes to sharing links from the desktop or mobile app. According to support there should be prompts asking if you want to open something in the web player or the mobile/desktop app but this has ...

  • Casual Listener
  • The web player is currently forced on all users when it comes to sharing links from the desktop or mobile app. According to support there should be prompts asking if you want to open something in the...
  • zyxep
  • Casual Listener
  • 422 Views
  • 6 replies
  • 0 likes
  • Desktop
    Developer
  • 422 Views
  • 6 replies
  • 0 likes

How can i delete my podcast

Hi there,I try the new site Podcaster to launch my NEW podcast but I don't know how to delete the older one I did on december, 2021.The good one is RÊV'ELLES from M launched today (09.14.23)The one I want delete is with the same name but posted on de...

  • Visitor
  • Hi there, I try the new site Podcaster to launch my NEW podcast but I don't know how to delete the older one I did on december, 2021. The good one is RÊV'ELLES from M launched today (09.14.23) ...
  • mauve_minnow
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Complaint

PlanFreeCountryNorth America My Question or IssueSo the issue is that I get like 4-6 ads before my music and then only 2 songs play and then I get ANOTHER set of ads. The free version was not like this before. It'd play 1-3 ads then play a handful of...

  • Visitor
  •   Plan Free Country North America    My Question or Issue So the issue is that I get like 4-6 ads before my music and then only 2 songs play and then I get ANOTHER set of ads. T...
  • 105 Views
  • 0 replies
  • 0 likes
  • Other
  • 105 Views
  • 0 replies
  • 0 likes

Superuser Contribution A group session took over my speaker

PlanFree/Premium premium Country Australia Device iPhone 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was listening to Spotify through my google home speaker t...

  • Music Fan
  • Plan Free/Premium premium  Country Australia    Device iPhone 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: IOS (iOS 10, Android Oreo, Windows 10...
  • Faru2
  • Regular
  • 19979 Views
  • 66 replies
  • 10 likes
  • Other
  • 19979 Views
  • 66 replies
  • 10 likes

Superuser Contribution Why is firetv not playing spotify?

I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updated Spotify, uninstalled and reinstalled Spotify, tr...

  • Casual Listener
  • I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updat...
  • TheAD29999
  • Casual Listener
  • 147 Views
  • 2 replies
  • 1 likes
  • 147 Views
  • 2 replies
  • 1 likes

Superuser Contribution spitifyに連絡する

Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference? https://support.spotify.com/jp/  

FCC63198-EE18-4A41-A406-B28E43A6DFFF.jpeg C60355B6-341D-4010-AE32-220F71282779.jpeg
  • Regular
  • Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference?   https://support.spotify.com/jp/        
  • Vasil
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • Connect
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution my songs are stopping and pausing for a few seconds and not playing through

When I play a song it does not play through but pauses for a few seconds then carries on playing. Even if I play it directly from your online platform it is not working properly.

  • Visitor
  • When I play a song it does not play through but pauses for a few seconds then carries on playing. Even if I play it directly from your online platform it is not working properly.
  • Dian
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Distractable podcast not playable on phone

Hi!I cannot play the Distractable podcast (which has video) on my phone. It seems to be working on my computer. I've tried updating, reinstalling the app and phone and signing in again. Nothing seems to be working. I keep getting a "Playback Failed" ...

  • Newbie
  •   Hi! I cannot play the Distractable podcast (which has video) on my phone. It seems to be working on my computer. I've tried updating, reinstalling the app and phone and signing in again. Not...
  • Amayy
  • Spotify Star
  • 354 Views
  • 4 replies
  • 0 likes
  • Samsung
  • 354 Views
  • 4 replies
  • 0 likes

Superuser Contribution Enabling playback speed in audiobooks

Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.

  • Newbie
  • Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.
  • modiX91
  • Regular
  • 6948 Views
  • 8 replies
  • 4 likes
  • 6948 Views
  • 8 replies
  • 4 likes

Streaming Live on Spotify.

I am not sure if this has been asked before or where it is needs to be, but I was wondering: how do you stream live on Spotify, if possible? We have a list that plays as a podcast, but we also have an hour per week that is live from a radio station. ...

  • Newbie
  • I am not sure if this has been asked before or where it is needs to be, but I was wondering: how do you stream live on Spotify, if possible? We have a list that plays as a podcast, but we also have a...
  • mauve_minnow
  • Roadie
  • 151 Views
  • 1 replies
  • 1 likes
  • Other
  • 151 Views
  • 1 replies
  • 1 likes

Solved!! Takedown Notification / violation of our content policies

Dear All, I got following message by spotify: ---------- Forwarded message ---------Von: Policy Report Notification <**bleep**>Date: Do., 26. Jan. 2023 um 15:17 UhrSubject: Takedown Notification Hello,We have found the following content to be in viol...

  • Casual Listener
  • Dear All,   I got following message by spotify:   ---------- Forwarded message --------- Von: Policy Report Notification <**bleep**> Date: Do., 26. Jan. 2023 um 15:17&...
  • beru164
  • Casual Listener
  • 2212 Views
  • 8 replies
  • 0 likes
  • 2212 Views
  • 8 replies
  • 0 likes

[Web Player] Doesn't work for Brave browser

CountryUK DeviceMacbook Pro 2018 Operating SystemMac OS Mojave 10.14.2 My Question or Issue The web player doesn't work for the Brave browser. Whenever you go to the open.spotify.com web page it asks you to visit the support site and there's no instr...

  • Newbie
  •   Country UK   Device Macbook Pro 2018   Operating System Mac OS Mojave 10.14.2   My Question or Issue  The web player doesn't work for the Brave browser. Whenever...
  • mli14
  • Newbie
  • 20105 Views
  • 6 replies
  • 2 likes
  • Other
  • 20105 Views
  • 6 replies
  • 2 likes

Bug: "create topic" endless loop if email not verified

I was trying to enter a bug report, and the form to enter a topic here went into a constant refresh loop. I eventually figured out that my email address had not been verified yet. Then I could use the form.

  • Casual Listener
  • I was trying to enter a bug report, and the form to enter a topic here went into a constant refresh loop.  I eventually figured out that my email address had not been verified yet.  Then I ...
  • Jannakey
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

Problem when switching between Spotify Connect devices

PlanPremiumCountryUKDevice(Sonos One, Alexa) Hi. When playing music on one device (Sonos Connect or phone), then switching to another (Sonos One), I can see in the Spotify app that Spotify Connect has switched to the new speakers and it shows music a...

  • Newbie
  • Plan Premium Country UK Device (Sonos One, Alexa)   Hi. When playing music on one device (Sonos Connect or phone), then switching to another (Sonos One), I can see in the Spotify app that...
  • 167 Views
  • 0 replies
  • 1 likes
  • Sonos
  • 167 Views
  • 0 replies
  • 1 likes

Superuser Contribution u guys play 2 **bleep**ing 30 min adverts in a row

making me watch 2 30 min ads in a row wth bro fix your app its pointkess if u doing that then u **bleep** song which isnt on my playlist

  • Visitor
  • making me watch 2 30 min ads in a row wth bro fix your app its pointkess if u doing that then u **bleep** song which isnt on my playlist
  • Vasil
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Hey Spotify team i can not find some known songs of India

Hey Spotify team i can not find some known songs of India like gulabo and udta Punjab try to add these known and real original songs of India

  • Visitor
  • Hey Spotify team i can not find some known songs of India like gulabo and udta Punjab try to add these known and real original songs of India
  • ChooseAGoodUsername
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Different music in different rooms- Sonos

I have a Spotify premium account (Individual). I generally use the Sonos app to play music from Spotify on my Sonos speakers.Since I have had this set up, I have been able to play different music in different rooms. However, when I now try this, it w...

  • Casual Listener
  • I have a Spotify premium account (Individual). I generally use the Sonos app to play music from Spotify on my Sonos speakers. Since I have had this set up, I have been able to play different mus...
  • Dalle1976
  • Regular
  • 21539 Views
  • 78 replies
  • 4 likes
  • 21539 Views
  • 78 replies
  • 4 likes

Feedback on Spotify

Dear Spotify, I have some feedback to help you improve your product. I've been a subscriber for 7 years now. 1. Feedback ease. Very simple, but it is exceedingly difficult for me to actually give feedback. Why do you put so many barriers to this? It ...

  • Newbie
  •   Dear Spotify,   I have some feedback to help you improve your product. I've been a subscriber for 7 years now.    1. Feedback ease. Very simple, but it is exceedingly diffi...
  • Anonymous-person
  • Visitor
  • 2531 Views
  • 2 replies
  • 21 likes
  • Other
  • 2531 Views
  • 2 replies
  • 21 likes

Superuser Contribution Unable to effectively Ctrl+ F search within playlists when using Spotify PWA

I am a premium user in the US accessing the Spotify PWA using a fully-updated HP x360 Chromebook with Chrome OS. I recently discovered via trial and error that Ctrl+F is the only present way to search the contents of playlists when using the Spotify ...

  • Music Fan
  • I am a premium user in the US accessing the Spotify PWA using a fully-updated HP x360 Chromebook with Chrome OS.  I recently discovered via trial and error that Ctrl+F is the only present way to...
  • Alex
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Other
  • 145 Views
  • 1 replies
  • 0 likes