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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

79860 Views

9 replies

4 likes

  • 79860 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42696 Views

232 replies

21 likes

Other
  • 42696 Views
  • 232 replies
  • 21 likes

Worried about screen burn - ps4

Hi, I'm worried about screen burn from using the Spotify app on the PS4. I like to just leave it, sometimes more than hours at a time playing music in the background but my TV doesn't have a screen off function.Is there anyway something can be implem...

Newbie

Hi, I'm worried about screen burn from using the Spotify app on the PS4. I like to just leave it, sometimes more than hours at a time playing music in the background but my TV doesn't have a screen o...

472 Views

0 replies

1 likes

Other
  • 472 Views
  • 0 replies
  • 1 likes

Solved!! Playlist URI and URL links include previously deleted songs

Hi everyone, I'm trying to add a "currently listening to" playlist to my website. The spotify player app asks for the URI code. When it imports the playlist, it includes songs that I have deleted months ago. My first thought was maybe the app just do...

Casual Listener

Hi everyone,   I'm trying to add a "currently listening to" playlist to my website. The spotify player app asks for the URI code. When it imports the playlist, it includes songs that...

Soundofus

Community Legend

2020 Views

1 replies

0 likes

Web Player
  • 2020 Views
  • 1 replies
  • 0 likes

Can't make my Starred list public?

I have tried to make my starred playlist public, which it allows me to do in my profile .It checks "public" but defaults to "private" everytime I go back into my profile.And it says ' playlist is now secret' .

Newbie

I have tried to make my starred playlist public, which it allows me to do in my profile .It checks "public" but defaults to "private" everytime I go back into my profile. And it says ' playlist is n...

MauriceMV

Spotify Star

755 Views

1 replies

0 likes

Mac
Web Player
Windows
  • 755 Views
  • 1 replies
  • 0 likes

Problem with queque

I can not delete songs from queque .When I already succeed on the exit and entrance again, the program does not remember that removed the songs from the queue .

Newbie

I can not delete songs from queque .When I already succeed on the exit and entrance again, the program does not remember that removed the songs from the queue .

568 Views

0 replies

0 likes

Other
WD
  • 568 Views
  • 0 replies
  • 0 likes

Spotify familiy for friends with different address

Yeah how is it if i wanna get spotify premium for 4 friends and me, can they live at different adresses And what is if one of them would loose his phone could he transfer his account to his new phone thanks a lot Sepp

Newbie

Yeah how is it if i wanna get spotify premium for 4 friends and me, can they live at different adresses  And what is if one of them would loose his phone could he transfer his account to his ne...

762 Views

0 replies

0 likes

Music
  • 762 Views
  • 0 replies
  • 0 likes

Device not showing up on my spotify

I have an ipod nano (6th generation) and I want to sync it to spoitfy but when I connect it to my laptop and open my spotify, it does not ask me if I want to sync it anymore and the device section on left side of my spotify homepage does not show up ...

Newbie

I have an ipod nano (6th generation) and I want to sync it to spoitfy but when I connect it to my laptop and open my spotify, it does not ask me if I want to sync it anymore and the device section on...

325 Views

0 replies

0 likes

Connect
Other
  • 325 Views
  • 0 replies
  • 0 likes

PS4 - music stutters/stops

So, for 30 seconds it plays fine, then the music disappears, but the track time goes as usual. Then in a couple of seconds, sometimes tens of seconds, music appears again. It happens 100% of the time. PS4 is on the default settings, connected via HDM...

Casual Listener

So, for 30 seconds it plays fine, then the music disappears, but the track time goes as usual. Then in a couple of seconds, sometimes tens of seconds, music appears again. It happens 100% of the time...

Jas0fbass

Casual Listener

21761 Views

7 replies

7 likes

Other
  • 21761 Views
  • 7 replies
  • 7 likes

Making a Spotify UX for those with wide and diverse tastes

I like Charts, Generes & Moods, New releases, and Discover. I find stuff I never heard on them. But these helpful features are 99% or so geared toward popular music. Hip Hop, Rap, Rock, Latin, etc.I listen to all of that too. But not as much as other...

Gig Goer

I like Charts, Generes & Moods, New releases, and Discover. I find stuff I never heard on them.   But these helpful features are 99% or so geared toward popular music. Hip Hop, Rap, R...

586 Views

0 replies

1 likes

Mac
Web Player
Windows
  • 586 Views
  • 0 replies
  • 1 likes

Accidently deleted playlist content

Today I was listening to my spotify playlist when I accidentally removed all the content from my playlist. My playlist is still available with a couple songs from my old playlist. My playlist was over 1000 tracks and i'm very dissapointed about the l...

Casual Listener

Today I was listening to my spotify playlist when I accidentally removed all the content from my playlist.  My playlist is still available with a couple songs from my old playlist. My playlist ...

user-removed

Not applicable

723 Views

1 replies

0 likes

Other
  • 723 Views
  • 1 replies
  • 0 likes

Problems Loading Spotify Web Player on Chromebook

I've been having this problem since yesterday. All I'm getting when I open the app is "Cannot connect to Spotify: Trying again now" but it just doesn't connect. I'm not having any problems on my phone, and I've uninstalled and reinstalled on my Acer ...

Newbie

I've been having this problem since yesterday. All I'm getting when I open the app is "Cannot connect to Spotify: Trying again now" but it just doesn't connect. I'm not having any problems on my phon...

569 Views

0 replies

1 likes

Web Player
  • 569 Views
  • 0 replies
  • 1 likes

Solved!! Can't access the Web Player with one account, other works fine

Hello, i'm in Germany and recently got a Deutsche Telekom (T-Mobile) Spotify streaming flat, which i connected with a new Spotify account.Everything works fine in the Windows Phone App, but when i try to access the Web Player (via Chrome OS), i get a...

Newbie

Hello,   i'm in Germany and recently got a Deutsche Telekom (T-Mobile) Spotify streaming flat, which i connected with a new Spotify account. Everything works fine in the Windows Phone App, bu...

Palladio

Casual Listener

1358 Views

6 replies

3 likes

Web Player
  • 1358 Views
  • 6 replies
  • 3 likes

How to sync a iPOD Nano with my offline music?

Hello,is there a way, to sync my offline music to my iPOD NANO?I searched in the forum, but the threads are from 2012. Perhaps, there is a new function to do it. I am premium member (offline music) Thanks Björn

Regular

Hello, is there a way, to sync my offline music to my iPOD NANO? I searched in the forum, but the threads are from 2012. Perhaps, there is a new function to do it.   I am premium member (off...

Te-Punkt

Regular

2312 Views

2 replies

0 likes

Other
  • 2312 Views
  • 2 replies
  • 0 likes

free trial on ps4 ended

Spoiler (Highlight to read) I have just recently moved to Germany because my dad is in the military and I had the free trial of spotify on my playstation 4 for a while and then one day when I got on the app, instead of taking me to the main menu, it ...

Newbie

  I have just recently moved to Germany because my dad is in the military and I had the free trial of spotify on my playstation 4 for a while and then one day when I got on the app, i...

473 Views

0 replies

0 likes

Other
  • 473 Views
  • 0 replies
  • 0 likes

Web Player Bug: scrolling elements don't update when song changes

Background info first:Google Chrome 43.0.2357.124 (64-bit) (default flags)Firefox 38.0 (default settings, no add ons)Ubuntu 14.10 64bit on latest updates On songs where the title/artist in the div with id="player" are longer than fits in the div, the...

Newbie

Background info first: Google Chrome 43.0.2357.124 (64-bit) (default flags) Firefox 38.0 (default settings, no add ons) Ubuntu 14.10 64bit on latest updates   On songs where the title/artis...

429 Views

0 replies

0 likes

Web Player
  • 429 Views
  • 0 replies
  • 0 likes

Spotify audiophile playback from Desktop

3 Questions to ensure high-fidelity from computer playback.. - Spotify Premium Membership (and high-quality streaming turned "on")- Playing Spotify on Windows 7 Desktop via Soundblaster Audigy FX line out. (PCI card) 1) Do I want the Spotify AND Wind...

Casual Listener

3 Questions to ensure high-fidelity from computer playback..   - Spotify Premium Membership (and high-quality streaming turned "on") - Playing Spotify on Windows 7 Desktop via Soundblaster Au...

dfa2

Roadie

729 Views

3 replies

0 likes

Other
  • 729 Views
  • 3 replies
  • 0 likes

Spotify can not connect to Sonos

Long time user from Spotify premium, on Sonos and family membership. Suddenly Sonos can't connect to spotify. It says its been connected but I am not able to browse music or any. Used to work just fine. Can you please help. I've been in contact with ...

Newbie

Long time user from Spotify premium, on Sonos and family membership. Suddenly Sonos can't connect to spotify. It says its been connected but I am not able to browse music or any. Used to work just fi...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Samsung TV App Error ID2

I will use the spotify app and I am getting error ID2 when I try to open a song. My Device is a UE26EH4510. I already updated the software. Any ideas?

Regular

I will use the spotify app and I am getting error ID2 when I try to open a song. My Device is a UE26EH4510. I already updated the software. Any ideas?

381 Views

0 replies

0 likes

Samsung
  • 381 Views
  • 0 replies
  • 0 likes

Added Tracks - Unable to see

I am unable to view the added tracks that are saved in my playlists. For example, my Cardio playlist said there are 88 new songs in that playlist. From when I started following that playlist there should be over 100 songs on there and there's not. It...

Regular

I am unable to view the added tracks that are saved in my playlists. For example, my Cardio playlist said there are 88 new songs in that playlist. From when I started following that playlist there sh...

277 Views

0 replies

0 likes

Other
  • 277 Views
  • 0 replies
  • 0 likes

Top 100 Pop Tracks on Spotify playlist seems out of date

Hi,I follow the Top 100 Pop Tracks on Spotify playlist and it would seem to be out of date. The top song is still Dark Horse and a lot of the songs in the Top 10 are really old. I also follow the Top 10 Tracks on Spotify and there are definitely a lo...

Newbie

Hi, I follow the Top 100 Pop Tracks on Spotify playlist and it would seem to be out of date. The top song is still Dark Horse and a lot of the songs in the Top 10 are really old. I also follow the...

278 Views

0 replies

0 likes

Other
  • 278 Views
  • 0 replies
  • 0 likes