Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16889 Views
  • 8 replies
  • 1 likes
  • Other
  • 16889 Views
  • 8 replies
  • 1 likes

Massive battery drain using Spotify

Hello, I'm having a serious issue with battery drain while using Spotify. I've checked all over the interwebs and have not been able to find anything to help solve the problem. It's so bad, that if I can not fix it, I'll have to cancel my account bec...

  • Casual Listener
  • Hello,   I'm having a serious issue with battery drain while using Spotify. I've checked all over the interwebs and have not been able to find anything to help solve the problem. It's so bad...
  • ElTeniente
  • Casual Listener
  • 992 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 992 Views
  • 2 replies
  • 0 likes

Solved!! 2 Accounts 2 Issues.

Hi, I have the same issue. The problem for me is that I have too facebook accounts. both accounts have spotify. I am not sure why is atomatically signed my facebook account to spotify but I was not aware until I applied the premium to my original spo...

  • Newbie
  • Hi, I have the same issue. The problem for me is that I have too facebook accounts. both accounts have spotify. I am not sure why is atomatically signed my facebook account to spotify but I was not a...
  • Peter__
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Other
  • 317 Views
  • 1 replies
  • 0 likes

The Album Pretty Guardian Sailor Moon is not working...

I been wanting to hear the album again since they released the album since earlier this year. Since it was a while not hearing it, I decided to play it, but it didn't wanted to work and I was checking around and saw that the album was there, but not ...

  • Newbie
  • I been wanting to hear the album again since they released the album since earlier this year. Since it was a while not hearing it, I decided to play it, but it didn't wanted to work and I was checkin...
  • Joe
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

ONKYO and Radio function

Hi I have the Onkyo NR 616 Receiver and I am very satisgied with the functions and power. But one thing Bothers me: why it is not able to use the radio-function of spotify in the spotify-app? Someone else who misses this function? Greets

  • Newbie
  • Hi   I have the Onkyo NR 616 Receiver and I am very satisgied with the functions and power. But one thing Bothers me: why it is not able to use the radio-function of spotify in the spotify-a...
  • Joe
  • Community Legend
  • 4711 Views
  • 11 replies
  • 8 likes
  • 4711 Views
  • 11 replies
  • 8 likes

Purchased songs playlist

In the days when you could, I purchased a load of songs on Spotify which created a playlist. I then transferred the playlist to my i-tunes account. Now my i-tunes account won't play any of those songs - it comes up with a message saying file not foun...

  • Newbie
  • In the days when you could, I purchased a load of songs on Spotify which created a playlist. I then transferred the playlist to my i-tunes account. Now my i-tunes account won't play any of those...
  • smidny
  • Roadie
  • 484 Views
  • 1 replies
  • 0 likes
  • Other
  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect on Yamaha RX-A2030 stopped working

Hi, some weeks ago my Yamaha RX-A2030 stopped connecting to spotify. I'm not able to play music from my iPad on the receiver. Receiver says "connecting error". It works fine for about 3 or 4 months, then it suddenly stopped without changing anything!...

  • Regular
  • Hi,   some weeks ago my Yamaha RX-A2030 stopped connecting to spotify. I'm not able to play music from my iPad on the receiver. Receiver says "connecting error". It works fine for about 3 or...
  • BeeCee
  • Music Fan
  • 6654 Views
  • 8 replies
  • 0 likes
  • Other
  • 6654 Views
  • 8 replies
  • 0 likes

Samsung SmartTv USA

Hello, As a spotify premium user, I am very upset that there is not a spotify application available for my samsung smart tv. I live in the USA and hear that it is only available in Europe. Any news as to when it will be available here? Looking forwar...

  • Newbie
  • Hello, As a spotify premium user, I am very upset that there is not a spotify application available for my samsung smart tv. I live in the USA and hear that it is only available in Europe. Any news...
  • rockynookum
  • Newbie
  • 483 Views
  • 3 replies
  • 0 likes
  • 483 Views
  • 3 replies
  • 0 likes

sync WMP and spotify

yes i would like to stream spotify on my windows media player or other simular player so I can use the dsp functions as spotify has none.or is there a dsp software program I can get that is resonably priced.

  • Casual Listener
  • yes i would like to stream spotify on my windows media player or other simular player so I can use the dsp functions as spotify has none.or is there a dsp software program I can get that is resonably...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Help Get from Unlimeted to Premium! :)

Hello, I was getting a spotify premium... But i tryed to fix it on my phone.... When i did that i got Unlimeted! How can i change it to Premium??

  • Newbie
  • Hello, I was getting a spotify premium... But i tryed to fix it on my phone.... When i did that i got Unlimeted! 😞 How can i change it to Premium??  
  • Joe
  • Community Legend
  • 245 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 245 Views
  • 3 replies
  • 0 likes

Spotify Partner Status - how do you get it?

I am a musician who use a software tool called The Amazing SlowDowner (http://www.ronimusic.com/) for practice and learning new songs. It has recently been re-developed as an iPhobe app and it would be great if I could access my Spotify Playlists via...

  • Casual Listener
  • I am a musician who use a software tool called The Amazing SlowDowner (http://www.ronimusic.com/) for practice and learning new songs. It has recently been re-developed as an iPhobe app and it would ...
  • Peter__
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Other
  • 271 Views
  • 1 replies
  • 0 likes

Spotify Premium + iPhone 5 + BMW 320d 2014 Music Interface (Bluetooth and USB)

Hi Spotify, Looks like Spotify App is not compatible with BMW's system. I can change soruce to Media and select Bluetooth or USB cable and I can hear music. I also can change the volume on the steering wheel. I can change the song using the forward a...

  • Newbie
  • Hi Spotify,   Looks like Spotify App is not compatible with BMW's system. I can change soruce to Media and select Bluetooth or USB cable and I can hear music. I also can change the volum...
  • Peter__
  • Community Legend
  • 2928 Views
  • 1 replies
  • 0 likes
  • 2928 Views
  • 1 replies
  • 0 likes

Useless shuffle function on Windows Phone.

Is it just for me the shuffling function is absolute rubbish on the new WP app? I'm running spotify 3.1 on Nokia Lumia 920 with WP8 and shuffle is terrible. For example in a playlist with 100+ songs i can be forced tol isten to the same song 3 times ...

  • Casual Listener
  • Is it just for me the shuffling function is absolute rubbish on the new WP app? I'm running spotify 3.1 on Nokia Lumia 920 with WP8 and shuffle is terrible. For example in a playlist with 100+ songs ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Symbian syncing via wlan sucks on Nokia N8

Have Nokia N8 with up-to-date Symbian OS, if using WLAN option and doing offline playlist sync with Spotify, after about 10 pieces of music, either spotify goes offline, or wlan gets disconnected, or both. After any of these cases, I have to shut dow...

  • Regular
  • Have Nokia N8 with up-to-date Symbian OS, if using WLAN option and doing offline playlist sync with Spotify, after about 10 pieces of music, either spotify goes offline, or wlan gets disconnected, or...
  • Joe
  • Community Legend
  • 266 Views
  • 3 replies
  • 0 likes
  • 266 Views
  • 3 replies
  • 0 likes

Solved!! Music is disappearing

Hi, I'm using Spotify for a long. This last weeks, lot of my favourite songs have disappaearied, like an album named Walls from Apparat, and some others. I have it in my playlists, but in grey color, unavaliable. Why is this happening?? I loved Spoti...

  • Newbie
  • Hi,   I'm using Spotify for a long. This last weeks, lot of my favourite songs have disappaearied, like an album named Walls from Apparat, and some others. I have it in my playlists, but in ...
  • Joe
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Other
  • 219 Views
  • 1 replies
  • 0 likes

FRUSTATED!!!!!!!!!

I am so pissed. For the past couple of weeks I've been trying to log in to my account (which decided to log itself out) and I wouldn't remember my username and password. I tried logging in with facebook and it would ask me to log in using my Spotify ...

  • Newbie
  • I am so pissed.  For the past couple of weeks I've been trying to log in to my account (which decided to log itself out) and I wouldn't remember my username and password.  I tried logging i...
  • blake
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Problem with order of tracks in Glenn Gould's album

Hi, as you can see (listen) in this link, the tracks are messed up, there's no correspondence between the track selected and the audio. Is it possible to fix it? Glenn Gould – Glenn Gould plays Bach: The Well-Tempered Clavier Books I & II, BWV 846-89...

  • Casual Listener
  • Hi, as you can see (listen) in this link, the tracks are messed up, there's no correspondence between the track selected and the audio. Is it possible to fix it?   Glenn Gould – Glenn Gould ...
  • Joefalchetto
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • Other
  • 185 Views
  • 2 replies
  • 0 likes

EXACTLY WHICH "THE ANIMALS" ALBUM IS THIS???

The Animals – Greatest Hits THIS ALBUM ROCKS! I CAN'T FIND "EXACTLY" WHICH ONE IT IS. SPOTIFY IS VERY HARD TO NAVIGATE. NO LINKS TO PURCHASE THIS ALBUM. NO DISCOGRAPHY ETC. HELP!!!

  • Casual Listener
  • The Animals – Greatest Hits   THIS ALBUM ROCKS!   I CAN'T FIND "EXACTLY" WHICH ONE IT IS.   SPOTIFY IS VERY HARD TO NAVIGATE.   NO LINKS TO PURCHASE THIS ALBUM. NO...
  • Joe
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Other
  • 168 Views
  • 1 replies
  • 0 likes

TiVO Slide Pro Remote Keyboard

Tivo sells a upgraded remote with a qwerty slide-out keyboard, which is very useful for searching. When you can't use the keyboard, you need to navigate around with arrow keys to enter text - cumbersome and error-ridden. This keyboard works with all ...

  • Newbie
  • Tivo sells a upgraded remote with a qwerty slide-out keyboard, which is very useful for searching. When you can't use the keyboard, you need to navigate around with arrow keys to enter text - cumbers...
  • 450 Views
  • 0 replies
  • 1 likes
  • Other
  • 450 Views
  • 0 replies
  • 1 likes

[WP8] How do you get songs to delete off of the phone when taken off of offline mode?

I have the Nokia Lumia 920, and I've made numerous playlists available in offline mode. I took up my entire phone space. I turned a few of the larger ones off to get more space but I can't get the space back eventhough those lists are now only availa...

  • Newbie
  • I have the Nokia Lumia 920, and I've made numerous playlists available in offline mode.  I took up my entire phone space.  I turned a few of the larger ones off to get more space but I can'...
  • DryMarker
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Jackie Evancho

Where can l find Jackie Evancho's album Songs from the Silver Screen?

  • Newbie
  • Where can l find Jackie Evancho's album Songs from the Silver Screen?
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes