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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12614 Views
  • 8 replies
  • 0 likes
  • Other
  • 12614 Views
  • 8 replies
  • 0 likes

[Symbian] Able to syncronize local files to my symbian phone (Nokia N8)

So once i discovered a message saying that spotify on my computer could syncronize my local files to my mobile. This went great and i could really enjoy my own MP3 files for some time, but then i had to upgrade to Nokia Belle. Now my spotify app on t...

  • Casual Listener
  • So once i discovered a message saying that spotify on my computer could syncronize my local files to my mobile. This went great and i could really enjoy my own MP3 files for some time, but then i had...
  • user-removed
  • Not applicable
  • 744 Views
  • 2 replies
  • 0 likes
  • 744 Views
  • 2 replies
  • 0 likes

[Unspecified] problems while running endomondo

Hey Started running and tracking all with Endomondo. In Endomondo I can get announcement with 1 km time and pace. But Spotify stops totally and do not start auto again. What to do ?

  • Newbie
  • Hey Started running and tracking all with Endomondo. In Endomondo I can get announcement with 1 km time and pace. But Spotify stops totally and do not start auto again.   What to do ? &n...
  • Liam
  • Community Legend
  • 1107 Views
  • 1 replies
  • 0 likes
  • 1107 Views
  • 1 replies
  • 0 likes

Solved!! [BB] WILL NOT LOG IN BB CURVE 9360

Hi, I know therte are 4000 messages like this but this is driving me crazy, Spotify working fine for about a week after installing now just will not log in, just on a continuous loop, sometimes when I disconnect from wifi or 3g I am able to re try th...

  • Casual Listener
  • Hi, I know therte are 4000 messages like this but this is driving me crazy, Spotify working fine for about a week after installing now just will not log in, just on a continuous loop, sometimes when ...
  • Peter__
  • Community Legend
  • 2728 Views
  • 13 replies
  • 0 likes
  • 2728 Views
  • 13 replies
  • 0 likes

WD TV LIve - Playlists incomplete

I have read several playlist related messages, but my particular problem hasn't been mentioned (but maybe someone has seen it before)... I *do* have all of my playlists but not all of the songs! For example I have 3000+ tracks in one playlist in my d...

  • Music Fan
  • I have read several playlist related messages, but my particular problem hasn't been mentioned (but maybe someone has seen it before)... I *do* have all of my playlists but not all of the songs! &nbs...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Solved!! [BB] Logging on with my Blackberry Bold 9900

Hi there, I'm having an issue with logging in over my 3G connection on my Blackberry Bold 9900 (7.1.0.714). I try to log on and I get the spinning disk loading icon thingy (I don't know the technical name of it) and eventually, it loads after about 1...

  • Casual Listener
  • Hi there,   I'm having an issue with logging in over my 3G connection on my Blackberry Bold 9900 (7.1.0.714). I try to log on and I get the spinning disk loading icon thingy (I don't know th...
  • Peter__
  • Community Legend
  • 2853 Views
  • 21 replies
  • 0 likes
  • 2853 Views
  • 21 replies
  • 0 likes

streaming Spotify via DSBridge to Wlan Radio

hi, I am trying to stream Spotify Premium via DSBridge to my Wlan Radio....it works for about 30 secs to a minute and then the Wlan Radio does an automatic restart....somehow the stream seems not to run properly on my no name (well Medion P85055 Germ...

  • Regular
  • hi, I am trying to stream Spotify Premium via DSBridge to my Wlan Radio....it works for about 30 secs to a minute and then the Wlan Radio does an automatic restart....somehow the stream seems not t...
  • 857 Views
  • 0 replies
  • 0 likes
  • 857 Views
  • 0 replies
  • 0 likes

WD TV not working

I recently changed my ISP and now my WD TV spotify app is not working. My playlists show up but nothing is playing.

  • Casual Listener
  • I recently changed my ISP and now my WD TV spotify app is not working. My playlists show up but nothing is playing.
  • Peter__
  • Community Legend
  • 1253 Views
  • 4 replies
  • 0 likes
  • 1253 Views
  • 4 replies
  • 0 likes

Sonos competing with mobile/pc

I've got a Sonos system set up at home. Of course, I've entered my premium account into this. I'm also using my premium account to play music at my pc at work, or at my mobile in the subway etc. The problem I'm facing is that when my partner comes ho...

  • Newbie
  • I've got a Sonos system set up at home. Of course, I've entered my premium account into this. I'm also using my premium account to play music at my pc at work, or at my mobile in the subway etc. &n...
  • EvanR
  • Music Fan
  • 655 Views
  • 3 replies
  • 2 likes
  • 655 Views
  • 3 replies
  • 2 likes

[WP 8.0] rdio vs spotify

For people with Windows 8 Phones, rdio's win 7 app works perfectly and they are updating it for Windows 8 soon. I am tired of Spotifys lack of response and have jumped ship to rdio. Peace BigD

  • Regular
  • For people with Windows 8 Phones, rdio's win 7 app works perfectly and they are updating it for Windows 8 soon. I am tired of Spotifys lack of response and have jumped ship to rdio.   Peace ...
  • Raxy
  • Casual Listener
  • 1503 Views
  • 5 replies
  • 1 likes
  • 1503 Views
  • 5 replies
  • 1 likes

[Symbian] Why won't my symbian phone sync with spotify?

I have a Nokia N8, when I am logged in to my spotify account on both my phone and my computer, on the same network, it still won't sync.. Is there something more that needs to be done before syncing?

  • Newbie
  • I have a Nokia N8, when I am logged in to my spotify account on both my phone and my computer, on the same network, it still won't sync.. Is there something more that needs to be done before syncing?
  • user-removed
  • Not applicable
  • 580 Views
  • 1 replies
  • 1 likes
  • 580 Views
  • 1 replies
  • 1 likes

Solved!! synced squeezeboxes gives error: "username or password invalid"

Hello, If I have two of my sqeueezeboxes synchronized I usually get "Username or password invalid" when trying to play from spotify. If the music is already playing I sometimes manage to sync the boxes. When the music stops I have to remove sync to a...

  • Casual Listener
  • Hello,   If I have two of my sqeueezeboxes synchronized I usually get "Username or password invalid" when trying to play from spotify. If the music is already playing I sometimes manage to syn...
  • SqueezeuserRD
  • Newbie
  • 2814 Views
  • 7 replies
  • 1 likes
  • 2814 Views
  • 7 replies
  • 1 likes

All playlist gone if a have two or more Playlist folder in a row on my WD TV Live

All playlist gone if a have two or more Playlist folder placed in a row on my WD TV Live. Can only have one playlist folder hope it will fix sone now a can´t use my WD TV live. I have over hunded playlist organised in lot of playlist folder´s

  • Newbie
  • All playlist gone if a have two or more Playlist folder placed in a row on my WD TV Live. Can only have one playlist folder hope it will fix sone now a can´t use my WD TV live. I have over hunded...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Spotify Konto: Facebook oder Spotify

Ich besitze ein Spotify Konto von Facebook.Mit diesem kann ich mich aber mit Sonos nicht anmelden.Wie kann ich aus einem Facebook/Spotify Konto ein reguläres Spotify Premium machen, mit welchem ich mich mit Sonos anmelden kann?

  • Casual Listener
  • Ich besitze ein Spotify Konto von Facebook. Mit diesem kann ich mich aber mit Sonos nicht anmelden. Wie kann ich aus einem Facebook/Spotify Konto ein reguläres Spotify Premium machen, mit welchem...
  • Jude
  • Spotify Legend
  • 818 Views
  • 3 replies
  • 0 likes
  • 818 Views
  • 3 replies
  • 0 likes

Why does spotify ignore its paying customers over the Sonos Radio issue?

With threads going back over a year now and hardly any reply at all from Spotify on the subject...it is no wonder I can see post after post of users saying they are leaving the service and taking their money elsewhere. Mix this with the backlash from...

  • Casual Listener
  • With threads going back over a year now and hardly any reply at all from Spotify on the subject...it is no wonder I can see post after post of users saying they are leaving the service and taking the...
  • 507 Views
  • 0 replies
  • 0 likes
  • 507 Views
  • 0 replies
  • 0 likes

Sonos Spotify Search Results different to Spotify search results

Hi I am having the problem of unavailable tracks in Sonos Spotify I have tried removing the playlist and re-adding via Sonos, but I have discovered that the tracks/albums are not available via the Sonos interface? I am a premium user. Has anyone else...

  • Casual Listener
  • Hi   I am having the problem of unavailable tracks in Sonos Spotify   I have tried removing the playlist and re-adding via Sonos, but I have discovered that the tracks/albums are no...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Problems logging into Sonos

Hi, I've had Spotify premium for around 2yrs, just got my sonos system today and it wont let me log in at all, similar to what other people are reporting. When I try to get a 'device password' it just sends me to my account screen with no mention of ...

  • Casual Listener
  • Hi,   I've had Spotify premium for around 2yrs, just got my sonos system today and it wont let me log in at all, similar to what other people are reporting.   When I try to get a '...
  • joey_kerr
  • Casual Listener
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes

When is this going to be solved

Have tried logging into my spotify account on Sonos, I get a message that spotify does not recognize my login information. I have never had a Facebook login, I have a regular username. Anyone have any idea?

  • Newbie
  • Have tried logging into my spotify account on Sonos, I get a message that spotify does not recognize my login information. I have never had a Facebook login, I have a regular username. Anyone have an...
  • licenced
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Unable to record device user password

I have received the necessary email from Spotify, to allow me to register my Onkyo receiver. I was given a numerical device user name, and an invitation to create a password. However, a click on the password link just takes me to usual login page, an...

  • Newbie
  • I have received the necessary email from Spotify, to allow me to register my Onkyo receiver. I was given a numerical device user name, and an invitation to create a password. However, a click on th...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes