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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

79860 Views

9 replies

4 likes

  • 79860 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42696 Views

232 replies

21 likes

Other
  • 42696 Views
  • 232 replies
  • 21 likes

charts.spotify.com

Hello - what happened to the updates at http://charts.spotify.com/ ? These are really useful and give more info than the top 50s recently introduced to the desktop app. Will the updates resume? Many thanks!Bern

Casual Listener

Hello - what happened to the updates at http://charts.spotify.com/ ?   These are really useful and give more info than the top 50s recently introduced to the desktop app.   Will th...

bernleckie

Casual Listener

861 Views

4 replies

0 likes

Other
  • 861 Views
  • 4 replies
  • 0 likes

Playstation Music Premium Trial Shows As Spotify Free with Ads

Hey I had music unlimited ans switched to spotify playstation music. It synced and linked, and when I click upgrade on the desktop player it says I have shopify premium. But in the to of the player it says spotify free and shows ads in the bottom and...

Visitor

Hey I had music unlimited ans switched to spotify playstation music. It synced and linked, and when I click upgrade on the desktop player it says I have shopify premium. But in the to of the player i...

user-removed

Not applicable

557 Views

3 replies

0 likes

Windows
  • 557 Views
  • 3 replies
  • 0 likes

Solved!! [Offline Devices] Wrong last updated dates

Hello!! I have a confusion and possibly an issue. When I check my offline devices in my account management page, it states the last updated dates of all my three devices are 1970-01-01, which cannot be true. I wonder if anyone has a clue of what's go...

Visitor

Hello!!  I have a confusion and possibly an issue.  When I check my offline devices in my account management page, it states the last updated dates of all my three devices are 1970-01-...

MattSuda

Spotify Star

448 Views

1 replies

0 likes

Other
  • 448 Views
  • 1 replies
  • 0 likes

Cannot connect to LG Smart TV

Using the "Choose device to play" I cannot see my LG Smart TVTV is LG 47LB610VI have premium accountLatest firmware on TV, latest Spotify appIf I open Spotify on my phone (Galaxy S3, Android Lollipop) I see the phone.Any suggestions?

Newbie

Using the "Choose device to play" I cannot see my LG Smart TV TV is LG 47LB610V I have premium account Latest firmware on TV, latest Spotify app If I open Spotify on my phone (Galaxy S3, Androi...

DRS74

Regular

521 Views

1 replies

0 likes

Music
Other
  • 521 Views
  • 1 replies
  • 0 likes

Missing collaborative playlists on PS4

Hi, I am currently using the PS4 Spotify app, it has all my playlists apart from one which is a collaborative playlist. Is this an bug, or are they not supported on the PS4? Thanks, Ben

Regular

Hi,     I am currently using the PS4 Spotify app, it has all my playlists apart from one which is a collaborative playlist.   Is this an bug, or are they not supported o...

maitreya3

Newbie

1418 Views

3 replies

1 likes

Other
  • 1418 Views
  • 3 replies
  • 1 likes

PS4 still playing adverts even though i subscribed to premum

Hi i downloaded the app on the ps4 and signed up. It says the subsription is live yet i still keep getting adverts and im unsure why. I also checked the phone app and it says my subsription is free. Yet when i log into spotify.com is says its premium...

Newbie

Hi   i downloaded the app on the ps4 and signed up. It says the subsription is live yet i still keep getting adverts and im unsure why. I also checked the phone app and it says my subsription ...

Jordi

Community Legend

1557 Views

2 replies

0 likes

Music
  • 1557 Views
  • 2 replies
  • 0 likes

Problem with Starred Playlist on Playstation 4

Hello, please help me i cannot find my starred Playlist on my PS4 Spotify App its something wrong? The Second Thing i have is that i cannot minimize the Spotify Programm on my Windows 8.1 System is here somehting wrong too?

Casual Listener

Hello, please help me i cannot find my starred Playlist on my PS4 Spotify App its something wrong?   The Second Thing i have is that i cannot minimize the Spotify Programm on my Windows 8.1 Sy...

BryXY

Newbie

3807 Views

8 replies

2 likes

  • 3807 Views
  • 8 replies
  • 2 likes

Windows phone version is botch

Hi ! Can you make an effort to develop an decent application of spotify for windows phone ? The design is pretty nice but the performances ... The app is slow, not optimizied and crash often, and where is spotify connect ????

Regular

Hi !     Can you make an effort to develop an decent application of spotify for windows phone ?   The design is pretty nice but the performances ...   The app is slow, not ...

650 Views

0 replies

3 likes

WP 8
  • 650 Views
  • 0 replies
  • 3 likes

PS4 login error

Hi, I downloaded the Spotify app Monday morning. I played two songs and I shutdown my PS4. Later that day I tried again and had to enter again my username and password. I got a prompt saying my Spotify is already linked with a PSN account and I shoul...

Casual Listener

Hi,   I downloaded the Spotify app Monday morning. I played two songs and I shutdown my PS4. Later that day I tried again and had to enter again my username and password. I got a prompt saying...

poclava

Newbie

5073 Views

8 replies

0 likes

Other
  • 5073 Views
  • 8 replies
  • 0 likes

PS4 + Spotify Mobile Connect = Desynched Info

I found a issue where if you connect your spotify mobile app (in this case the android version) to the PS4 to control Spotify on the PS4, that the information displayed on the phone about current the current track is wrong. Trying to pause a song via...

Newbie

I found a issue where if you connect your spotify mobile app (in this case the android version) to the PS4 to control Spotify on the PS4, that the information displayed on the phone about current the...

511 Views

0 replies

0 likes

Connect
  • 511 Views
  • 0 replies
  • 0 likes

Solved!! Nine faces?

Primarily, I use Windows to enjoy Spotify. I downloaded an update to a newer version yesterday, and now, nine random faces take a fourth of the desktop screen. I don't use Facebook, and I don't need to "Find Friends" through Spoitfy. How do I turn of...

Casual Listener

Primarily, I use Windows to enjoy Spotify.  I downloaded an update to a newer version yesterday, and now, nine random faces take a fourth of the desktop screen.  I don't use Facebook, and I...

Desmond

Casual Listener

531 Views

2 replies

0 likes

Other
  • 531 Views
  • 2 replies
  • 0 likes

David Guetta missing

Hello,since today most tracks of David Guetta are missing on Spotify Free. Now I wanna know: Are they Premium only tracks or will they stay unavailable? GreetzNico

Casual Listener

Hello, since today most tracks of David Guetta are missing on Spotify Free. Now I wanna know: Are they Premium only tracks or will they stay unavailable?  Greetz Nico

MattSuda

Spotify Star

739 Views

2 replies

0 likes

Music
  • 739 Views
  • 2 replies
  • 0 likes

Bose Sound Touch Adapter activates even if not selected

Hi everybody, i'm using spotify for quite a long time without any issues but now i had to sign in to this community because of a quite strange Problem.bose soundtouch adapterbose soundtouch adapter, OtherI just purchased the SoundTouch adapter for my...

Casual Listener

Hi everybody,   i'm using spotify for quite a long time without any issues but now i had to sign in to this community because of a quite strange Problem. bose soundtouch a...

Pmano

Newbie

1036 Views

4 replies

1 likes

Other
  • 1036 Views
  • 4 replies
  • 1 likes

Google Ads in Spotify Premimum ?!

Cen someone explain google ads in spotify to me? (like in attachment) I have premimum account.I use Mac and spotify for mac, but i never before see such an ugly ads...Is it some kind of new feature. Yon can listen to music and buy lawn mower for a ha...

Casual Listener

Cen someone explain google ads in spotify to me? (like in attachment)   I have premimum account. I use Mac and spotify for mac, but i never before see such an ugly ads... Is it som...

alekgk

Casual Listener

1015 Views

1 replies

0 likes

Other
  • 1015 Views
  • 1 replies
  • 0 likes

[WP 8] App crashes everytime after +/- 1 minute after startup

Hi, Since the new version of the windows phone app, so from when it was redesigned, the app hasn't been functioning properly. Since the latest 2 updates it even crashes after +/- 1 minute after startup. When I open the app on the ' Home' page I get t...

Regular

Hi,   Since the new version of the windows phone app, so from when it was redesigned, the app hasn't been functioning properly. Since the latest 2 updates it even crashes after +/- 1 minute af...

386 Views

0 replies

0 likes

WP 8
  • 386 Views
  • 0 replies
  • 0 likes

My playlists are gone

Ive had 2 Spotify accounts one with my Facebook and then one with my email well i linked the one with my email with my Facebook and lost all the playlists from the Facebook account. Please help.

Newbie

Ive had 2 Spotify accounts one with my Facebook and then one with my email well i linked the one with my email with my Facebook and lost all the playlists from the Facebook account. Please help.

MattSuda

Spotify Star

388 Views

1 replies

0 likes

Other
  • 388 Views
  • 1 replies
  • 0 likes

Songs repeating on PS4 with repeat off

I have a playlist of 500 songs and i have repeat off and when i go to a game and hold the Playstation button and press R1 to change to the next song i noticed it goes back to the same song i started with in the beginning so it would go from song 1 th...

Newbie

I have a playlist of 500 songs and i have repeat off and when i go to a game and hold the Playstation button and press R1 to change to the next song i noticed it goes back to the same song i started ...

1190 Views

0 replies

3 likes

Music
  • 1190 Views
  • 0 replies
  • 3 likes

Solved!! PS4 App and Spotify Connect

I have a question and possibly an issue. When using the PS4 app, I'm asked to log in either using Spotify connect on my phone, or using my username password. I've used username/pass with no issue, however I'd like to be able to use spotify connect. I...

Casual Listener

I have a question and possibly an issue.  When using the PS4 app, I'm asked to log in either using Spotify connect on my phone, or using my username password.  I've used username/pass with ...

feredhel

Newbie

73821 Views

6 replies

2 likes

Connect
  • 73821 Views
  • 6 replies
  • 2 likes

Solved!! Feature Request: Music Play in Background (PS3)

It's kind of strange that we can't stream music from spotify on PS3. I just got it like 10 minutes ago for that exact reason, and I was pissed when it wasn't available. Is it possible to make it happen?

Newbie

It's kind of strange that we can't stream music from spotify on PS3. I just got it like 10 minutes ago for that exact reason, and I was pissed when it wasn't available. Is it possible to make it happ...

Egriffith2004

Newbie

28873 Views

5 replies

3 likes

  • 28873 Views
  • 5 replies
  • 3 likes

POLK Audio Devices

When do you think Polk Audio will be added as a partner device? I was told it would happen in March, but haven't seen any announcements. Can you update me on status?

Newbie

When do you think Polk Audio will be added as a partner device?  I was told it would happen in March, but haven't seen any announcements.  Can you update me on status?

352 Views

0 replies

0 likes

Connect
Other
  • 352 Views
  • 0 replies
  • 0 likes