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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2012 Views
  • 19 replies
  • 6 likes
  • Other
  • 2012 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17728 Views
  • 8 replies
  • 2 likes
  • Other
  • 17728 Views
  • 8 replies
  • 2 likes

Solved!! Windows Phone 8 app is Broken

Running Spotify app on Windows Phone. I can log in and it shows my playlists; however, I cannot listen to any music. I simply will not play. I read that Microsoft wrote the application, but this is Spotify's image that is being tarnished. Can someone...

  • Regular
  • Running Spotify app on Windows Phone.  I can log in and it shows my playlists; however, I cannot listen to any music.  I simply will not play.   I read that Microsoft wrote the app...
  • TimInPA
  • Regular
  • 668 Views
  • 3 replies
  • 0 likes
  • 668 Views
  • 3 replies
  • 0 likes

TIP: If WP 8 Cannot Log In

Trouble logging in? You should also be able to log in with your facebook account, after you setup a Facebook "app password" (in your settings, security section). This generates a special password locked to a specific app like Spotify, e.g. KDFJK347A....

  • Regular
  • Trouble logging in?   You should also be able to log in with your facebook account, after you setup a Facebook "app password" (in your settings, security section).     This gen...
  • 249 Views
  • 0 replies
  • 2 likes
  • WP 8
  • 249 Views
  • 0 replies
  • 2 likes

Solved!! Changing language (Windows Phone)

While the newest update for the app is truly amazing, and finally makes the app work like desired, it has changed my language to some scandinavian language. How do I change it back to Dutch? I'm using the most up-to-date version on Windows Phone 8.

  • Gig Goer
  • While the newest update for the app is truly amazing, and finally makes the app work like desired, it has changed my language to some scandinavian language. How do I change it back to Dutch? I'm usin...
  • Lexieeuh
  • Gig Goer
  • 1282 Views
  • 14 replies
  • 0 likes
  • 1282 Views
  • 14 replies
  • 0 likes

Sonos: Shuffle a Spotify list, then shuffle another

Hi - so here is the situation - I have about 10 Spotify playlists setup (decade based), which I want to play sequentially through my Sonos music system. BUT, I'd like to be able to play each playlist in a random order WITHIN that playlist, before mov...

  • Casual Listener
  • Hi - so here is the situation - I have about 10 Spotify playlists setup (decade based), which I want to play sequentially through my Sonos music system.  BUT, I'd like to be able to play each pl...
  • jonthedweeb
  • Casual Listener
  • 1430 Views
  • 1 replies
  • 0 likes
  • 1430 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't login on Windows Phone

Hi there, I just bought a Lumia 925 and installed Spotify on it. I login with my facebook account - but all I see is the start screen. It doesn't log me in so that I can listen to music, just freezing on the startup of the app!! PLease help!!! Best r...

  • Newbie
  • Hi there,   I just bought a Lumia 925 and installed Spotify on it. I login with my facebook account - but all I see is the start screen. It doesn't log me in so that I can listen to music, j...
  • daniibby
  • Newbie
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

The new WP8 app doesn't support Norwegian...

... even though it says so in the app-description. It only launches in Dutch. Any fix coming soon?

  • Newbie
  • ... even though it says so in the app-description. It only launches in Dutch. Any fix coming soon?
  • Peter__
  • Community Legend
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Solved!! Loud noise during playback at the start on each track when using Lumia 720 phone speaker.

Hi, have anyone experiencing a loud noise at the start of each track? When playing song via phone speaker? I'm using Windows Phone.

  • Casual Listener
  • Hi, have anyone experiencing a loud noise at the start of each track? When playing song via phone speaker? I'm using Windows Phone.
  • JennH
  • Casual Listener
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes

[WP 8] Offline device

Hello out there! Not too sure if this been posted before, probably has, but I couldn't find it! So, recently I got a new phone, and went from WP 7.8 to WP 8.0 My old Lumia 800 was set up as an offline device, and now I want to do the same for my new ...

  • Casual Listener
  • Hello out there!   Not too sure if this been posted before, probably has, but I couldn't find it! So, recently I got a new phone, and went from WP 7.8 to WP 8.0 My old Lumia 800 was set ...
  • ddownlink
  • Regular
  • 478 Views
  • 5 replies
  • 0 likes
  • WP 8
  • 478 Views
  • 5 replies
  • 0 likes

Desired Album

I would REALLY like to see Chuck Mangione Alive! (1972) in the library. This has been a tough find for me, and one of the reasons I joined was hoping to find it here.

  • Newbie
  • I would REALLY like to see Chuck Mangione Alive! (1972) in the library.   This has been a tough find for me, and one of the reasons I joined was hoping to find it here.
  • Joe
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Logging into community outside of home network

Hello community, Does anyone know why you may get an "IP Address error" when trying to log into the Spotify community while away from my home network? Kinda a bummer when I'm trying to log in from the office or from out of town.

  • Community Legend
  • Hello community,   Does anyone know why you may get an "IP Address error" when trying to log into the Spotify community while away from my home network?   Kinda a bummer when I'm tr...
  • kbrooksc
  • Community Legend
  • 712 Views
  • 11 replies
  • 0 likes
  • Other
  • 712 Views
  • 11 replies
  • 0 likes

Typo on a song

Hey there, I just wanted to let you guys at Spotify know that you mispelt a song title. I'm not sure that's the right place to do that but anyway. The song is "West Country Girl" by Nick Cave & The Bad Seeds, and in Spotify it's spelt "Counrty" inste...

  • Newbie
  • Hey there,   I just wanted to let you guys at Spotify know that you mispelt a song title. I'm not sure that's the right place to do that but anyway. The song is "West Country Girl" by Nick C...
  • Peter__
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Airplay versus Smart TV

Hi there, I've just discovered Spotify App on my Samsung smart TV streams at 160 instead than 320, so I'm not getting all the advantages of my premium account. Therefore, I'm thinking of buying airport express and stream from iPad. Question: can soun...

  • Casual Listener
  • Hi there, I've just discovered Spotify App on my Samsung smart TV streams at 160 instead than 320, so I'm not getting all the advantages of my premium account.   Therefore, I'm thinking of b...
  • 237 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 237 Views
  • 0 replies
  • 0 likes

Can't download Spotify on Samsung Smart TV

Hello, I have a 46" 7100 series Samsung Smart TV and I am trying to find Spotify in the apps section but I can't locate it anywhere. Has anyone else been able to download the Spotify app on their Smart TV from Samsung?

  • Newbie
  • Hello, I have a 46" 7100 series Samsung Smart TV and I am trying to find Spotify in the apps section but I can't locate it anywhere. Has anyone else been able to download the Spotify app on their Sma...
  • gcourbon
  • Newbie
  • 3209 Views
  • 3 replies
  • 2 likes
  • 3209 Views
  • 3 replies
  • 2 likes

Sonos not working with Spotify Premium - 'the Spotify account information is not valid'

Having recent upgraded to Spotify Premium I have tried to play songs through the Sonos App. All my playlists are visable on the Sonos App, however when I try and play a song I receive the following error - 'the Spotify account information is not vali...

  • Newbie
  • Having recent upgraded to Spotify Premium I have tried to play songs through the Sonos App. All my playlists are visable on the Sonos App, however when I try and play a song I receive the follow...
  • robindb
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Spotify has quit working through Sonos

Although my login and password seem to work fine, and I can use Spotify stand-alone, it has stopped working through Sonos. When I try to play anything from Spotify, I get a message that says "unable to browse music." It's been going on all day and no...

  • Newbie
  • Although my login and password seem to work fine, and I can use Spotify stand-alone, it has stopped working through Sonos.  When I try to play anything from Spotify, I get a message that says "u...
  • aWrongun
  • Casual Listener
  • 6257 Views
  • 25 replies
  • 4 likes
  • 6257 Views
  • 25 replies
  • 4 likes

Solved!! My playlists all vanished, replaced with 4 playlists "By Spotify"

I'm pretty confused as to how this has happened and why I have some "top hipster hitlist" that says by spotify in my playlist section. I haven't done anything and all of a sudden all my playlists are gone. It's quite annoying. I'm guessing there's no...

  • Casual Listener
  • I'm pretty confused as to how this has happened and why I have some "top hipster hitlist" that says by spotify in my playlist section. I haven't done anything and all of a sudden all my playlists are...
  • Ninogan
  • Casual Listener
  • 495 Views
  • 2 replies
  • 0 likes
  • Other
  • 495 Views
  • 2 replies
  • 0 likes

sonos

Spotify has been working ok but today today it won't access Spotify from my sonos devices.ive check all connections and there working fine. It just errors saying there's a problem with the search. Or it fails to play music already linked?

  • Casual Listener
  • Spotify has been working ok but today today it won't access Spotify from my sonos devices. ive check all connections and there working fine. It just errors saying there's a problem with the search...
  • user-removed
  • Not applicable
  • 599 Views
  • 6 replies
  • 0 likes
  • 599 Views
  • 6 replies
  • 0 likes

Spotify not working on sonos

Just come home to find spotify won't play on my Sonos system. I've tried uninstalling and reinstalling Spotify but nothing seems to be working. Anyone else having problems tonight? Any solutions?

  • Casual Listener
  • Just come home to find spotify won't play on my Sonos system. I've tried uninstalling and reinstalling Spotify but nothing seems to be working. Anyone else having problems tonight? Any solutions?
  • Francois42
  • Newbie
  • 1057 Views
  • 8 replies
  • 0 likes
  • 1057 Views
  • 8 replies
  • 0 likes

Can't find Spotify's "Radio" option on Sonos....

Is this a known shortcoming of the Sonos implementation of Spotify? Seems a big loss to me..... Any plans to upgrade the Sonos app? David B.

  • Casual Listener
  • Is this a known shortcoming of the Sonos implementation of Spotify? Seems a big loss to me.....   Any plans to upgrade the Sonos app?   David B.
  • Memeny
  • Casual Listener
  • 12550 Views
  • 49 replies
  • 23 likes
  • 12550 Views
  • 49 replies
  • 23 likes