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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28019 Views

152 replies

14 likes

Other
  • 28019 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23800 Views

9 replies

2 likes

Other
  • 23800 Views
  • 9 replies
  • 2 likes

TiVo Advance to Next Track

I am having an issue using Spotify on my TiVo Roamio. I have contacted TiVo and they basically had me verify it was connected and power cycle it. What is happening is when I play a playlist or album it does not advance to the next track without pusin...

Casual Listener

I am having an issue using Spotify on my TiVo Roamio. I have contacted TiVo and they basically had me verify it was connected and power cycle it. What is happening is when I play a playlist or album ...

280 Views

0 replies

0 likes

Other
  • 280 Views
  • 0 replies
  • 0 likes

Solved!! How do I delete one song from a Playlist in Wondows Phone 8.1?

If I recall correctly, in previous versions of Spotify for Windows Phone (and Android for that matter), I could remove a song from a play list. Now I can't find how to do that.Was this feature removed? If not, how do I remove a song from a play list?

Regular

If I recall correctly, in previous versions of Spotify for Windows Phone (and Android for that matter), I could remove a song from a play list. Now I can't find how to do that. Was this feature re...

user-removed

Not applicable

944 Views

9 replies

0 likes

WP 8
  • 944 Views
  • 9 replies
  • 0 likes

HELP with Lumia 635 WP 8.1

Hi, guys. I need help. I just bought a WP 8.1 and I installed the Spotify app, I can see all the menus and everything but when I click on a playlist starts a loading screen and then says that the connections is not working properly, but everything is...

Newbie

Hi, guys.   I need help. I just bought a WP 8.1 and I installed the Spotify app, I can see all the menus and everything but when I click on a playlist starts a loading screen and then says t...

lenslook_new

Casual Listener

465 Views

1 replies

0 likes

WP 8
  • 465 Views
  • 1 replies
  • 0 likes

Liked From Radio Playlist

So i have been listening to the radio all night liking some great songs and went to download the liked from radio playlist and it is nowhere to be seen even though whenever I like a song it says its been added to the playlist

Newbie

 So i have been listening to the radio all night liking some great songs and went to download the liked from radio playlist and it is nowhere to be seen even though whenever I like a song it say...

240 Views

0 replies

0 likes

music
  • 240 Views
  • 0 replies
  • 0 likes

Missing songs in playlist friend

Hello everybody,Today i subscribes to a playlist a friend made for me. Problem is that it says it has 423 songs but it only shows 10 songs. I can listen to those so the playlist is shared but i miss the rest of the 413 songs. I hope someone can help....

Newbie

Hello everybody, Today i subscribes to a playlist a friend made for me. Problem is that it says it has 423 songs but it only shows 10 songs. I can listen to those so the playlist is shared but i m...

MattSuda

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Publish the Spotify Connect Wireless speaker API

Hello! I am using Spotify Premium with Connect to my Network-Receiver Yamaha RXV 475. This works perfect. My Receiver lacks Multiroom (Zone 2 or Zone B) functionality. Now there are several Spotify Connect enabled Speakers aviable (for example Sonos ...

Newbie

Hello! I am using Spotify Premium with Connect to my Network-Receiver Yamaha RXV 475. This works perfect. My Receiver lacks Multiroom (Zone 2 or Zone B) functionality.   Now there a...

OviiiOne

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Falling out of love with Spotify

Hi all I have had Spotify premium for over 12 months and have it syncd to my I phone and I pad. Over the last week or so I seem to keep having to re download everything pulling the available off line toggle over to green and waiting for everything to...

Newbie

Hi all I have had Spotify premium for over 12 months and have it syncd to my I phone and I pad. Over the last week or so I seem to keep having to re download everything pulling the available off line...

MattSuda

Spotify Star

473 Views

1 replies

0 likes

Other
  • 473 Views
  • 1 replies
  • 0 likes

transferir premium to a non Facebook account

I want to deactivate my Facebook but my premium is connected to it and I have another Spotify account that is not premium how can I keep my Facebook deactivated and link my other Spotify user name to the premium ?!

Newbie

I want to deactivate my Facebook but my premium is connected to it and I have another Spotify account that is not premium how can I keep my Facebook deactivated and link my other Spotify user name to...

MattSuda

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Spotify Premium ans noname mp3 player

Hallo, is there any possibility to synchronise Spotify Premium with mp3 player which is not iPod and which hasn't Android? I find it's dissapointing that I can't simply do it, as it was said in ads...

Casual Listener

Hallo,   is there any possibility to synchronise Spotify Premium with mp3 player which is not iPod and which hasn't Android? I find it's dissapointing that I can't simply do it, as it w...

ulam

Casual Listener

670 Views

2 replies

0 likes

Other
  • 670 Views
  • 2 replies
  • 0 likes

Can not log in thru TLC RokunTv error 8.4

Everything is working perfectly but Spotify is the only channel I can not log in into. It gives me error 8.4 something about not being connected to internet but I am.

Newbie

Everything is working perfectly but Spotify is the only channel I can not log in into. It gives me error 8.4 something about not being connected to internet but I am.

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

no puedo escuchar música !!

Me sale que solo lo puedo usar 14 días en el extranjero vivo en España y no entiendo por que sale eso !!!

Casual Listener

Me sale que solo lo puedo usar 14 días en el extranjero vivo en España y no entiendo por que sale eso !!!

MattSuda

Spotify Star

352 Views

2 replies

0 likes

  • 352 Views
  • 2 replies
  • 0 likes

Paying via Paypal

Hey, i hope someone can help me with my problem. I pay the spotify premium account with paypal. Because i'm going to delete my one bank account, i want to switch to the new bank account but i cant choose from which account the monthly amount will be ...

Visitor

Hey, i hope someone can help me with my problem. I pay the spotify premium account with paypal. Because i'm going to delete my one bank account, i want to switch to the new bank account but i cant ...

MattSuda

Spotify Star

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Desktop wont sign in through facebook

When I try to log onto Spotfiy through facebook, I get the error message that says, "Spotfiy desktop client communication failed." This happens with no matter what browser I am using. With my phone, signing on through facebook is the only option it g...

Casual Listener

When I try to log onto Spotfiy through facebook, I get the error message that says, "Spotfiy desktop client communication failed."   This happens with no matter what browser I am using.  Wi...

MattSuda

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Song not fully recorded

Hi:I'm listening the album "Bethoveen, Irish & Scotish songs" (ASTRÉE) and the song "the kiss, dear maid..." ends abruptly after 2 minutes.Is it possible to offer the fully recorded song (in this album)?Thanks!

Regular

Hi: I'm listening the album "Bethoveen, Irish & Scotish songs" (ASTRÉE) and the song "the kiss, dear maid..." ends abruptly after 2 minutes. Is it possible to offer the fully recorded song (in ...

MichaelW

Community Legend

511 Views

5 replies

0 likes

Other
  • 511 Views
  • 5 replies
  • 0 likes

Spotify stops playing on your smart-TV?

Hello, My Spotify stops so now and then on my Philips smart-TV. This is a known issue in this community. See https://community.spotify.com/t5/Help-Other-Partner-Devices/Philips-smart-TV/m-p/1011934#M16236 My problem is still not revolved and I do not...

Casual Listener

Hello,   My Spotify stops so now and then on my Philips smart-TV. This is a known issue in this community.  See https://community.spotify.com/t5/Help-Other-Partner-Devices/Philips-sma...

DuncanSalazar

Regular

3020 Views

1 replies

0 likes

Other
Philips
  • 3020 Views
  • 1 replies
  • 0 likes

Nokia Lumia 925 and constant Loading overlay

I've got a Lumia 925, and I've noticed that when i connect to my car via Bluetooth, the Spotify app constantly shows a 'loading' overlay in the app. It'll go away for a second, then come right back. Each overlay lasts 5 to 10 seconds. When I disconne...

Newbie

I've got a Lumia 925, and I've noticed that when i connect to my car via Bluetooth, the Spotify app constantly shows a 'loading' overlay in the app. It'll go away for a second, then come right back. ...

marlov74

Casual Listener

527 Views

1 replies

0 likes

WP 8
  • 527 Views
  • 1 replies
  • 0 likes

Spotify Connect for Avr with Audyssey (Marantz), DEQ Offset

It work fine on my Marantz Sr5009. There is a features about Spotitfy Connect I would to have: an automatic setup for the Deq offset, from 5 to 15, based on DR value of single entry to play, The dr value is well known.

Music Fan

It work fine on my Marantz Sr5009.   There is a features about Spotitfy Connect I would to have: an automatic setup for the Deq offset, from 5 to 15, based on DR value of single entry t...

369 Views

0 replies

0 likes

Connect
Marantz
music
  • 369 Views
  • 0 replies
  • 0 likes

Spotify with Tivo and password sign-in

I've got my sister a Tivo box and she's signed up to Spotify Premium to use Tivo's app. Unfortunately she's having to enter the password every time she signs into the app and this is impossible for her with the Tivo remote as it's very hard generally...

Casual Listener

I've got my sister a Tivo box and she's signed up to Spotify Premium to use Tivo's app. Unfortunately she's having to enter the password every time she signs into the app and this is impossible for h...

456 Views

0 replies

0 likes

Other
  • 456 Views
  • 0 replies
  • 0 likes