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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • babatjie
  • Casual Listener
  • 5549 Views
  • 39 replies
  • 6 likes
  • Other
  • 5549 Views
  • 39 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18770 Views
  • 9 replies
  • 2 likes
  • Other
  • 18770 Views
  • 9 replies
  • 2 likes

Songs list

Help!! I have spent the last few weeks compiling a wonderful songs list. Now when I click on 'songs' all I get is a blank page. Can anybody help please.

  • Newbie
  • Help!! I have spent the last few weeks compiling a wonderful songs list. Now when I click on 'songs' all I get is a blank page. Can anybody help please.
  • Joe
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Problem in the album "Primary Colours - Synonyms of Heartache"

The Track 3 "If I Belong to You" it's the track 4 "Looking Back".The track 4 "Looking Back" it's the track 5 "MDMA Queen".The track 5 "MDMA Queen" not corresponds to any track of this album, and the track 3 "If I Belong to You" didn't exists.

  • Casual Listener
  • The Track 3 "If I Belong to You" it's the track 4 "Looking Back". The track 4 "Looking Back" it's the track 5 "MDMA Queen". The track 5 "MDMA Queen" not corresponds to any track of this album, ...
  • Dress4Excess
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Spotify "freezes" my Desktop environment

I'm using Linux Mint 16 Petra with Cinnamon. Once in a while, every item/window on the desktop gets unresponsive and I cannot press/move any window/button/menu etc. But animations is still running, for instance if playing a song, the slider still mov...

  • Regular
  • I'm using Linux Mint 16 Petra with Cinnamon.   Once in a while, every item/window on the desktop gets unresponsive and I cannot press/move any window/button/menu etc.   But animatio...
  • 267 Views
  • 0 replies
  • 0 likes
  • Other
  • 267 Views
  • 0 replies
  • 0 likes

Can't share playlist with users and non- users who have facebook

I've used the Spotify App for two years and today I noticed I wasn't able to share a playlist with current users and I couldn't share a playlist with non users who were my facebook friends. I unistalled the app from my computer and when I reintalled ...

  • Newbie
  • I've used the Spotify App for two years and today I noticed I wasn't able to share a playlist with current users and I couldn't share a playlist with non users who were my facebook friends.   ...
  • Peter__
  • Community Legend
  • 1038 Views
  • 1 replies
  • 0 likes
  • 1038 Views
  • 1 replies
  • 0 likes

Roku 3 playlists.

On my devices (ios, android and mac), I have all my playlists in a folder. I can select this folder and shuffle all my songs within that folder. This functionality is missing from the roku app. Can this be added please. Thanks.

  • Roadie
  • On my devices (ios, android and mac), I have all my playlists in a folder. I can select this folder and shuffle all my songs within that folder. This functionality is missing from the roku app. Can t...
  • Rialas
  • Roadie
  • 646 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 646 Views
  • 2 replies
  • 0 likes

When can I listen to a new album?

Hi! I'm not sure if you'll be able to inform me or if I'm posting on the right thread but there's a particular album that is releasing and I'd like to know if it's being released on Spotify and when. The album is 'She's So Unusual: A 30th Anniversary...

  • Regular
  • Hi! I'm not sure if you'll be able to inform me or if I'm posting on the right thread but there's a particular album that is releasing and I'd like to know if it's being released on Spotify and whe...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Other
  • 225 Views
  • 1 replies
  • 0 likes

[Roku] Spotify channel stops playing when TV is turned off

I have a Roku 3 connected (via HDMI, obviously) to a Denon AVR-3313 receiver. The receiver is connected (again, via HDMI) to a television that is used as a display only (the TV speakers are disabled). The receiver is connected to a soundbar and subwo...

  • Casual Listener
  • I have a Roku 3 connected (via HDMI, obviously) to a Denon AVR-3313 receiver. The receiver is connected (again, via HDMI) to a television that is used as a display only (the TV speakers are disabled)...
  • jbcarlile
  • Newbie
  • 3270 Views
  • 3 replies
  • 1 likes
  • Other
  • 3270 Views
  • 3 replies
  • 1 likes

"Edit Offline Playlists" button N9

Where the hell is "Edit Offline Playlists" button on N9 spotify?! losing my mind here! Why is it always have to be easy for iphone and android phones but when it comes to N9 there's always trouble? Fed up user here. In other words some songs in my N9...

  • Newbie
  • Where the hell is "Edit Offline Playlists" button on N9 spotify?! losing my mind here! Why is it always have to be easy for iphone and android phones but when it comes to N9 there's always troub...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

spotify account verschwunden

ich wollte mir einen neuen spotify-account zulegen,wofür ich mich erstmal von meinem gerade geüffneten account ausgeloggt habe.ich wollte einige tage später wieder auf mein altes konto zugreigen,konnte es aber nicht.da habe ich versucht das mit faceb...

  • Newbie
  • ich wollte mir einen neuen spotify-account zulegen,wofür ich mich erstmal von meinem gerade geüffneten account ausgeloggt habe.ich wollte einige tage später wieder auf mein altes konto zugreigen,konn...
  • Joe
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Will chromcast work with spotify??

Have lloked for this but can not find. Will the Chromecast device work with spotify??

  • Roadie
  • Have lloked for this but can not find. Will the Chromecast device work with spotify??
  • Peter__
  • Community Legend
  • 721 Views
  • 2 replies
  • 0 likes
  • Other
  • 721 Views
  • 2 replies
  • 0 likes

Why this songs is wrong named?

Hello. If this want listen "Legal Forces" from Absurd Minds, Spotify plays another "Absurd Minds" song named Venture Inward '99. If you want listen Venture Inward '99 on Spotify, spotify plays another Absurd Minds song. Can you fix it? Thank you.

  • Casual Listener
  • Hello.   If this want listen "Legal Forces" from Absurd Minds, Spotify plays another "Absurd Minds" song named Venture Inward '99. If you want listen Venture Inward '99 on Spotify, spot...
  • Eludecraft
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Spotify Premium on Squeezebox boom - Not Streaming Any Help Appreciated.

Hi, Have uninstalled/reinstalled the 3rd party plugin again, but still not streaming. The Self-Test shows the following:- Self Test - Complete Helper App Running Helper App Running PASS Logged In Logged In PASS Spotify Metadata OK Spotify Metadata OK...

  • Music Fan
  • Hi, Have uninstalled/reinstalled the 3rd party plugin again, but still not streaming. The Self-Test shows the following:- Self Test - Complete Helper App Running Hel...
  • ronc01
  • Music Fan
  • 1524 Views
  • 2 replies
  • 0 likes
  • Logitech
  • 1524 Views
  • 2 replies
  • 0 likes

Sonos/Spotify problem - The spotify account login information is not valid

My Spotify premium account no longer works with my Sonos system. It did until about a week ago.I get an error message each time I try to play a song."Unable to play XYZ - the Spotify login information is not valid"Having gone through many , many sugg...

  • Casual Listener
  • My Spotify premium account no longer works with my Sonos system. It did until about a week ago. I get an error message each time I try to play a song. "Unable to play XYZ - the Spotify login info...
  • DominicP
  • Casual Listener
  • 874 Views
  • 2 replies
  • 0 likes
  • 874 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium Will Not Play on my Nokia Lumia 810

Does anyone know how to get the Premium service actually work on my Nokia Lumia 810? I have not been able to get it to work and I would like to use Spotify on the go. Thank you for any suggestions!!

  • Casual Listener
  • Does anyone know how to get the Premium service actually work on my Nokia Lumia 810? I have not been able to get it to work and I would like to use Spotify on the go.  Thank you for any sugge...
  • MinhNguyen
  • Casual Listener
  • 2183 Views
  • 9 replies
  • 1 likes
  • Other
  • 2183 Views
  • 9 replies
  • 1 likes

Solved!! Spotify Community Forum: Instant Kudos (JavaScript AJAX)

Whenever I Kudos something, it has to reload the entire page. Seriously? Not the place for PHP. Let's change the Kudos button functionality and make it JavaScript -- we click, the button changes to tell us our kudo was recorded, we continue scrolling...

  • Music Fan
  • Whenever I Kudos something, it has to reload the entire page. Seriously? Not the place for PHP. Let's change the Kudos button functionality and make it JavaScript -- we click, the button changes to ...
  • Peter__
  • Community Legend
  • 2294 Views
  • 11 replies
  • 0 likes
  • Detail-Oriented Developers
    Quality Development
    Web Development
  • 2294 Views
  • 11 replies
  • 0 likes

Improve Spotify Community Forum Text Box

The Spotify community site offers Rich Text and HTML, but it does not retain any of the rich text. The text boxes for the forum should accurately reflect its functionality -- if it says Rich Text when you write, it should post looking just the same (...

  • Music Fan
  • The Spotify community site offers Rich Text and HTML, but it does not retain any of the rich text. The text boxes for the forum should accurately reflect its functionality -- if it says Rich Text whe...
  • Marco
  • Community Legend
  • 998 Views
  • 5 replies
  • 0 likes
  • 998 Views
  • 5 replies
  • 0 likes

Solved!! This song is not the song it should be

This song by Placebo: Placebo Featuring Alison Mosshart – Meds Is not called Meds, but Post-Blue . Gr. Gr.

  • Casual Listener
  • This song by Placebo: Placebo Featuring Alison Mosshart – Meds   Is not called Meds, but Post-Blue .   Gr. Gr.
  • user-removed
  • Not applicable
  • 281 Views
  • 1 replies
  • 0 likes
  • Other
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Issue with album art - not sure if anyone can help

I am an artist who used CD Baby to distribute a new album. The album itself is live, all the tracks play correctly, but there is no artist photo or album art. Is there a way I can send this directly to someone at Spotify so that it looks professional...

  • Newbie
  • I am an artist who used CD Baby to distribute a new album.  The album itself is live, all the tracks play correctly, but there is no artist photo or album art.   Is there a way I can se...
  • Peter__
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes