Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • CrazyLittle
  • Newbie
  • 21101 Views
  • 128 replies
  • 13 likes
  • Other
  • 21101 Views
  • 128 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22295 Views
  • 9 replies
  • 2 likes
  • Other
  • 22295 Views
  • 9 replies
  • 2 likes

Solved!! Copied playlist end up corrupted

Hi, I try to copy a play list (this one: spotify:user:tobias.johanssson:playlist:5ObZg40OMHv9GTxfu6Bd85). What happends is that it seems fine on my PC. But is is not possible to access the playlist from for example Profile > Public playslists, for me...

  • Visitor
  • Hi,   I try to copy a play list (this one: spotify:user:tobias.johanssson:playlist:5ObZg40OMHv9GTxfu6Bd85). What happends is that it seems fine on my PC. But is is not possible to acces...
  • user-removed
  • Not applicable
  • 717 Views
  • 5 replies
  • 0 likes
  • Other
  • 717 Views
  • 5 replies
  • 0 likes

Nujabes removed from Spotify?

What happened to Nujabes I've been listening to a lot of his stuff recently and now its all gone from spotify. He is an amazing artist and his work deserves to be heard!

  • Newbie
  • What happened to Nujabes I've been listening to a lot of his stuff recently and now its all gone from spotify.  He is an amazing artist and his work deserves to be heard!
  • Jordi
  • Community Legend
  • 6591 Views
  • 6 replies
  • 6 likes
  • Trip Hop Chillout
  • 6591 Views
  • 6 replies
  • 6 likes

Music request~!

Ellow! :3I really want some more j-rock (japanese rock) on spotify!! I can only find a few and I have listened to them so freaking much O-oAnd there is only the old songs QAQCan you like plzz fix these?? (And more from The GazettE) Screw Alice nine G...

  • Newbie
  • Ellow! :3 I really want some more j-rock (japanese rock) on spotify!! I can only find a few and I have listened to them so freaking much O-o And there is only the old songs QAQ Can you like plzz f...
  • user-removed
  • Not applicable
  • 1647 Views
  • 4 replies
  • 5 likes
  • 1647 Views
  • 4 replies
  • 5 likes

How do I get rid of a Follower?

If I have someone following my profile who I don't want to do it? How do I do to delete him from my profile without contacting him?

  • Newbie
  • If I have someone following my profile who I don't want to do it? How do I do to delete him from my profile without contacting him?
  • JoeThomas
  • Community Legend
  • 3533 Views
  • 1 replies
  • 1 likes
  • Other
  • 3533 Views
  • 1 replies
  • 1 likes

Why is the Sheridan Smith single not on Spotify?

As it says in the title really, its on iTunes for 99p Should it not be available on Spotify too? Thanks

  • Newbie
  • As it says in the title really, its on iTunes for 99p  Should it not be available on Spotify too?   Thanks
  • MichaelW
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Is it possible to sort playlists after Added date (newest to oldest) on windows phone?

I can sort my playlist songs after track, artist, time, album, added and user on my PC. But for some reason this is not possible on my Windows phone? For example, my main playlist contains over 500 songs, and its sorted as the oldest added song in th...

  • Newbie
  • I can sort my playlist songs after track, artist, time, album, added and user on my PC. But for some reason this is not possible on my Windows phone?    For example, my main playlist co...
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 1 likes
  • 407 Views
  • 1 replies
  • 1 likes

Crush 40 please

I hate to bring keep beating the dead horse but can you soon add Video game Soundtracks? I know im not the only one that feels this way but it be of much appreciation if those songs surfaced on Spotify. Thank you

  • Casual Listener
  • I hate to bring keep beating the dead horse but can you soon add Video game Soundtracks?  I know im not the only one that feels this way but it be of much appreciation if those songs surfaced ...
  • Fred
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Other
  • 386 Views
  • 1 replies
  • 0 likes

wrong albums?

the latest two albums of this artist looks wrong. http://open.spotify.com/artist/6rpTmAVssi39dK1wX5ncZT the wrong person on the covers and wrong person singing. so im guessing that there have been som mixup or something. hope that it is wrong and get...

  • Newbie
  • the latest two albums of this artist looks wrong.  http://open.spotify.com/artist/6rpTmAVssi39dK1wX5ncZT   the wrong person on the covers and wrong person singing. so im guessing t...
  • Peter__
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Other
  • 296 Views
  • 1 replies
  • 0 likes

music won't sync or play offline

anyone know how to solve this problem? says someone from somewhere else may be using my account?

  • Visitor
  • anyone know how to solve this problem? says someone from somewhere else may be using my account?
  • SmartMove
  • Casual Listener
  • 827 Views
  • 9 replies
  • 0 likes
  • 827 Views
  • 9 replies
  • 0 likes

Spotify without an Abo

Hey I want to have Spotify for 1 month but i can only do an Abo. I don't want an Abo just for 1 month!

  • Newbie
  • Hey I want to have Spotify for 1 month but i can only do an Abo. I don't want an Abo just for 1 month!
  • MichaelW
  • Community Legend
  • 398 Views
  • 2 replies
  • 0 likes
  • Other
  • 398 Views
  • 2 replies
  • 0 likes

Can't play music from spotify

Hi Everybody!Im a hardcore spotify user and now something has happend to my loved programm.Few days ago, i started to get a message from spotify " Current track is unavailable" ( it written on the upper side of the spotify screen, at the blue line).I...

  • Regular
  • Hi Everybody! Im a hardcore spotify user and now something has happend to my loved programm. Few days ago, i started to get a message from spotify " Current track is unavailable" ( it written o...
  • Grace
  • Spotify
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

spotify playlist

Dear spotify, Is there a possibility to copy a playlist, or add a playlist to my own playlist, so that i can add and delete songs i don't like, without having to add each song? Thx, David

  • Newbie
  • Dear spotify,   Is there a possibility to copy a playlist, or add a playlist to my own playlist, so that i can add and delete songs i don't like, without having to add each song?   ...
  • Peter__
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Only Censored Album on Windows Phone

Moat songs are fine but some albums I have listened to on desktop uncensored are now only censored. Is there a button/option I am missing?

  • Newbie
  • Moat songs are fine but some albums I have listened to on desktop uncensored are now only censored. Is there a button/option I am missing?
  • Peter__
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Other
  • 272 Views
  • 1 replies
  • 0 likes

log in

Hi I'm trying to access my spotify account using my spotify details and i don't know my password because i always used facebook to log in. i was trying to access it via the username spotify assigned to me but it keeps on forcing me to sign in via fac...

  • Newbie
  • Hi   I'm trying to access my spotify account using my spotify details and i don't know my password because i always used facebook to log in. i was trying to access it via the username spotif...
  • kbrooksc
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! BlessTheFall-Witness is missing!

Hello, recently a looked for the album Witness by BlessTheFall and it isn't on Spotify. I believe it was few months ago. Why?? It's very dissapointing to have in a playlist all the albums of a band except of one. PD: I am from Spain (I saw in other p...

  • Regular
  • Hello, recently a looked for the album Witness by BlessTheFall and it isn't on Spotify. I believe it was few months ago. Why?? It's very dissapointing to have in a playlist all the albums of a band e...
  • DSwoon
  • Regular
  • 1664 Views
  • 2 replies
  • 1 likes
  • music
  • 1664 Views
  • 2 replies
  • 1 likes

Sound through dac/amp in mono

Help, I'm running Spotify from my desktop into an MStage Matrix and then into headphones. The sound is coming in Mono... any suggestions?

  • Newbie
  • Help,   I'm running Spotify from my desktop into an MStage Matrix and then into headphones.  The sound is coming in Mono... any suggestions?
  • MichaelW
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

windowsphone 8.10 login problem

Hello Spotify community ! I have updated my WP lumnia 920 from 8.0 to 8.10.14176 (developer) Now I gut this problem: I fill in my nickname and password and press login.. The app tries to login (5dots pending)(see at attachment) but nothing happens.. ...

  • Casual Listener
  • Hello Spotify community ! I have updated my WP lumnia 920 from 8.0 to 8.10.14176 (developer) Now I gut this problem: I fill in my nickname and password and press login.. The app tries to login (5dots...
  • Peter__
  • Community Legend
  • 464 Views
  • 3 replies
  • 0 likes
  • Other
    WP 8
  • 464 Views
  • 3 replies
  • 0 likes