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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1516 Views
  • 14 replies
  • 5 likes
  • Other
  • 1516 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17560 Views
  • 8 replies
  • 1 likes
  • Other
  • 17560 Views
  • 8 replies
  • 1 likes

The track is not available for some songs only

Hi, I am finding that most of the songs from my local library won't sync or download to Spotify either my new Android phone or older iPod Touch. I can download all my playlists of non-local files, and some of the songs on playlists I make with local ...

  • Casual Listener
  • Hi, I am finding that most of the songs from my local library won't sync or download to Spotify either my new Android phone or older iPod Touch. I can download all my playlists of non-local files, an...
  • Joe
  • Community Legend
  • 1746 Views
  • 5 replies
  • 0 likes
  • 1746 Views
  • 5 replies
  • 0 likes

Solved!! Has anyone every had problems with streaming Spotify through a Denon AVR-Exxx series receiver?

Hello All, I have a Denon AVR-E300 hard wired to my internet router. It was working fine, then all of a sudden Spotify doesn't work. When I pull up a song it blinks 3 times like its trying to load and then nothing. I know it's not the receiver becaus...

  • Casual Listener
  • Hello All,   I have a Denon AVR-E300 hard wired to my internet router. It was working fine, then all of a sudden Spotify doesn't work. When I pull up a song it blinks 3 times like its trying...
  • craig6t
  • Casual Listener
  • 858 Views
  • 1 replies
  • 0 likes
  • 858 Views
  • 1 replies
  • 0 likes

Spotify app on samsung tv won't open at all.

I have updated my firmware and uninstalled and reinstalled spotify 4 times and still the spotify app on my samsung tv will not open. It just keeps coming up with 'Loading Spotify...' and has been on for up to an hour sometimes and it still won't open...

  • Newbie
  • I have updated my firmware and uninstalled and reinstalled spotify 4 times and still the spotify app on my samsung tv will not open. It just keeps coming up with 'Loading Spotify...' and has been on ...
  • Joe
  • Community Legend
  • 1324 Views
  • 1 replies
  • 0 likes
  • 1324 Views
  • 1 replies
  • 0 likes

playlist recovery

While listening to spotify last night, all of my playlists got deleted and there seems to be a new one that I did not make. I tried logging out and logging back in to break facebook connection and nothing has worked. I contacted support but have yet ...

  • Newbie
  • While listening to spotify last night, all of my playlists got deleted and there seems to be a new one that I did not make.  I tried logging out and logging back in to break facebook connection ...
  • Taylor
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 318 Views
  • 1 replies
  • 0 likes

Invalid album listed for artist in Spotify collection

Greetings Spotify! I'm not sure where to put this, so I'd try it here. If you do a search for "Cornelius" and pull up the artist profilet, you'll find a recent addition for an album called "Walking in Circles". This is incorrectly attributed to Corne...

  • Casual Listener
  • Greetings Spotify! I'm not sure where to put this, so I'd try it here.   If you do a search for "Cornelius" and pull up the artist profilet, you'll find a recent addition for an album called...
  • Dillie-O
  • Casual Listener
  • 355 Views
  • 3 replies
  • 1 likes
  • Other
  • 355 Views
  • 3 replies
  • 1 likes

Adding "people" to my phone app

I have Windows 8 phone app installed on my Lumina 928. On the opening menu of the app is a category for "people". I am the only one that shows up there. How do I add friends I am following so they show up here? I assume that is what this feature is f...

  • Regular
  • I have Windows 8 phone app installed on my Lumina 928.  On the opening menu of the app is a category for "people".  I am the only one that shows up there. How do I add friends I am fol...
  • Joe
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Premium does not work when logging in to spotify app on Samsung smart-tv (8-series 2012 model)

I have a premium account that works fine on my pc and android Samsung mobile, but when I try to log in to spotify app on my Samsung smart-tv 8-series I get logged in but not in premium mode. Why is that?

  • Casual Listener
  • I have a premium account that works fine on my pc and android Samsung mobile, but when I try to log in to spotify app on my Samsung smart-tv 8-series I get logged in but not in premium mode. Why...
  • kildebakken25
  • Casual Listener
  • 1522 Views
  • 10 replies
  • 0 likes
  • 1522 Views
  • 10 replies
  • 0 likes

Discover tab vanished altogether?

Logged on both my iPad and iPhone version today to find that the discover tab has now been completely removed and the 'what's new' section brought back. Why have you done this???? The discover section was so useful for finding bands and music of a si...

  • Casual Listener
  • Logged on both my iPad and iPhone version today to find that the discover tab has now been completely removed and the 'what's new' section brought back. Why have you done this???? The discover sectio...
  • meahtenoha
  • Spotify
  • 389 Views
  • 1 replies
  • 0 likes
  • Other
  • 389 Views
  • 1 replies
  • 0 likes

ONKYO receiver stuck on "initialising "

Hello I'm new to this forum. For the last year I have had a spotify premium account and have been using my onkyo reciever to stream the music. The initial connection to spotify has always been slow but usually after 3-4 minutes it sorts itself out no...

  • Newbie
  • Hello I'm new to this forum.  For the last year I have had a spotify premium account and have been using my onkyo reciever to stream the music.  The initial connection to spotify has always...
  • 332 Views
  • 0 replies
  • 0 likes
  • Onkyo
  • 332 Views
  • 0 replies
  • 0 likes

Samsung bluray player HT-FS5200

Hi I am using Samsungs bluray player HT-FS5200. I cannot find spotify from apps. I try to search it from samsung apps but i don't find anything. Should spotify work with my device?

  • Newbie
  • Hi   I am using Samsungs bluray player HT-FS5200. I cannot find spotify from apps. I try to search it from samsung apps but i don't find anything.   Should spotify work with my devi...
  • Joe
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Spotify on Sonos

Hi - I've been using Spotify on Sonos for almost a year and it has suddenly disappeared from the music service options on my Sonos. My premium Spotify subscription is fine. Is there an outage?

  • Newbie
  • Hi - I've been using Spotify on Sonos for almost a year and it has suddenly disappeared from the music service options on my Sonos. My premium Spotify subscription is fine. Is there an outage?
  • Adam
  • Roadie
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Updating Top Tracks 123

Hi I am a Spotify Premium Customer and I use a Sonos setup to connect/play through my stereo system However even though I been using Spotify for several months now, the Top Tracks 123 tracks have never up-dated How do I do this or why isn't it austom...

  • Newbie
  • Hi I am a Spotify Premium Customer and I use a Sonos setup to connect/play through my stereo system However even though I been using Spotify for several months now, the Top Tracks 123 tracks have n...
  • StreeMan
  • Newbie
  • 1621 Views
  • 6 replies
  • 0 likes
  • 1621 Views
  • 6 replies
  • 0 likes

Solved!! Transform local files to online one

Hi, I encountered a problem with my windows phone. Indeed there is no solution to sync local files with my windows phone when it is possible for Android or IOS phones. So to solve the problem I'm trying to create a playlist of spotify hosted music wi...

  • Visitor
  • Hi,   I encountered a problem with my windows phone. Indeed there is no solution to sync local files with my windows phone when it is possible for Android or IOS phones. So to solve the pr...
  • Joe
  • Community Legend
  • 2301 Views
  • 5 replies
  • 0 likes
  • Other
    WP 8
  • 2301 Views
  • 5 replies
  • 0 likes

Blackberry 9320 Offline Tracks

Hi - at home when connected via WiFi I can sync my playlists into offline mode and play them in offline mode with no problems. When I am at work I cannot play offline tracks in offline mode. The track just will not play, volume won't work etc. Surely...

  • Regular
  • Hi - at home when connected via WiFi I can sync my playlists into offline mode and play them in offline mode with no problems.  When I am at work I cannot play offline tracks in offline mode. &n...
  • Peter__
  • Community Legend
  • 1159 Views
  • 11 replies
  • 0 likes
  • BB10
  • 1159 Views
  • 11 replies
  • 0 likes

bad artist tag

Jaime Christopherson should be correct for Jamie Christopherson

  • Newbie
  • Jaime Christopherson should be correct for Jamie Christopherson
  • Peter__
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! [WP8] How can I use Spotify in a Nokia Lumia 920 Windows 8?

I have a new Nokia Lumia 920 with Windows. How can I use my paid Spotifyaccount in this mobiledevice. Thans for fast answer. Johan Rydell

  • Newbie
  • I have a new Nokia Lumia 920 with Windows. How can I use my paid Spotifyaccount in this mobiledevice.   Thans for fast answer.   Johan Rydell
  • musicman883
  • Newbie
  • 15279 Views
  • 19 replies
  • 5 likes
  • 15279 Views
  • 19 replies
  • 5 likes

Cant log in on Windows HTC 8X

I just got my HTC 8X today and have already had enough problems from it. Now I downloaded spotify and cant log in. I see the option to log in through facebook but it doesnt do anything. and EVERY TIME I try to log in it says its wring when it ISNT. I...

  • Newbie
  • I just got my HTC 8X today and have already had enough problems from it. Now I downloaded spotify and cant log in. I see the option to log in through facebook but it doesnt do anything. and EVERY TIM...
  • MichaelJerzak
  • Composer
  • 387 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 387 Views
  • 1 replies
  • 0 likes

Sonos will not connect to Spotify Premium Account

I can coonect and play music from my Macbook no problem connecting to my wireless network. But will not connect via my Sonos running Version 4.1 Having gone through the standard Sonos Spotify Setup following the steps shown here https://sonos.custhel...

  • Casual Listener
  • I can coonect and play music from my Macbook no problem connecting to my wireless network. But will not connect via my Sonos running Version 4.1   Having gone through the standard Sonos Spot...
  • Joe
  • Community Legend
  • 1228 Views
  • 1 replies
  • 0 likes
  • 1228 Views
  • 1 replies
  • 0 likes

HTC radar can't listen to all songs of my playlist

hi, I can see my Spotify playlist on my HTC radar but I can listen to only 1/3 of it...the other ones have a light grey arrow in front of them and I can't listen to them...could oyu please help me out? thanks!

  • Newbie
  • hi, I can see my Spotify playlist on my HTC radar but I can listen to only 1/3 of it...the other ones have a light grey arrow in front of them and I can't listen to them...could oyu please help me ...
  • Joe
  • Community Legend
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes