community.spotify.com significantly slower on Opera GX

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community.spotify.com significantly slower on Opera GX

Ja_ck
Casual Listener

Plan

Premium

Country

United Kingdom

Device

PC

Operating System

Windows 11

 

My Question or Issue

I've just entered the community and have found that the community.spotify.com website runs slower on Opera GX in comparison to other software such as Firefox. It essentially displays a black screen for a few seconds before reaching the next page. I was wondering if this could be fixed and where the right place would be to report this UX problem?

 

Video: https://streamable.com/vm5hyy

 

Thanks!

Jack

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Xenia
Moderator
Moderator

Hello again @Ja_ck

 

We just wanted to give you an update on this.

 

We've spoken to the relevant teams, who have informed us that the Community is designed to operate on most web browsers that support modern web standards. For the best possible experience, we recommend using of one of the following browsers, as these are supported and tested by Khoros:

Desktop Browsers

Windows (Version 7+)

  • Chrome
  • Firefox
  • Internet Explorer 11 (except for Community Analytics)
  • Microsoft Edge

Mac (Version 10.11+)

  • Safari
  • Chrome
  • Firefox

Mobile Browsers

Android (Version 4.4+)

  • Chrome

iOS (Version 10+)

  • Safari

Hope that clears things up! Let us know if you have any further questions.

XeniaModerator
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2 Replies

Xenia
Moderator
Moderator

Hey there @Ja_ck,

 

Welcome to the Community!

 

Thanks for flagging this with us - We'll make sure to pass it on to the right folks, so they can look into it.

 

Have a great day 🙂

XeniaModerator
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Solution!

Xenia
Moderator
Moderator

Hello again @Ja_ck

 

We just wanted to give you an update on this.

 

We've spoken to the relevant teams, who have informed us that the Community is designed to operate on most web browsers that support modern web standards. For the best possible experience, we recommend using of one of the following browsers, as these are supported and tested by Khoros:

Desktop Browsers

Windows (Version 7+)

  • Chrome
  • Firefox
  • Internet Explorer 11 (except for Community Analytics)
  • Microsoft Edge

Mac (Version 10.11+)

  • Safari
  • Chrome
  • Firefox

Mobile Browsers

Android (Version 4.4+)

  • Chrome

iOS (Version 10+)

  • Safari

Hope that clears things up! Let us know if you have any further questions.

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

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