Reply

frozen ad

Zillu_DutchAngl
Casual Listener

Plan

free

Country

USA

Device

Chromebook

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

i closed my chromebook in the middle of an ad and i reopen the computer and the ad was frozen there i let it be for a few days and today i tried deactivating and reactivating my account but it is not working. 

1 Reply

Nico
Community Legend

Hey @Zillu_DutchAngl! Welcome to the Spotify Community. ^^

 

That's odd.

Are you using the app or the web player? If you're using the web player please try to use the web player in the incognito mode of your browser. Clearing your browser cache/cookies can also help sometimes. ^^

 

Let me know how it goes!

Peace

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