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how can I get my profile artwork to show on my profile.

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how can I get my profile artwork to show on my profile.

I have already added my artist artwork to my profile it but its not showing to a listener if they want to click on the artist page. The single artwork is there instead.

 

Please see attachments...

 

Any advice?

Screenshot When clicked on profile in top right corner (what I see).png
Screenshot of view listeners see when they click on %22Marv Productions%22 artist page..png
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Marked as solution

Hey there @Marcux_01

 

Thanks for keeping us in the loop!

 

In this case, we'd suggest reaching out directly to our Artists Support team. This is the right team to help with anything related to your artist profile, and if possible, they'll provide further insights. 

 

Hope this helps. The Community will be here if anything else comes up. 

AlejaRModerator
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View solution in original post

Marked as solution

Resolved. I had to claim my artist Spotify page which I thought I had done already. The Artist Support Team helped me do that and sent me the link https://artists.spotify.com/c which now works. Thanks!

View solution in original post

4 Replies

Hi there @Marcux_01,

 

Thanks for reaching out. We've moved your post here where it better fits.

 

It's not exactly clear, but it would seem that these are two different images you're referring to. The one in the first screenshot is the profile picture of the Spotify account you're using, presumably to manage your artist profile. The one in the second image is the banner and profile pictures of the artist profile itself. These are different and are set separately. If you're trying to manage the images of your artist profile, see here how to do that.

 

Hope this helps.

JoanModerator
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Hi Joan

 

Thanks for getting back. I have followed the instructions on the artists.spotify.com link.

 

I cannot see the "View Profile" button, edit button or Avatar image button. It takes me to TuneCore automatically (probably becasue I have gone through them) 

 

It asks me to:

  • Claim my artist page
  • Enter the Spotify url of my Artist page and confirm
  • Go to TuneCore
  • Then I'm on the TuneCore Dashboard

Any advice to get around this so I can get to the artist page on Spotify?

Thanks

Claim my artist profile.png
Claimed Artist Page - sends me to TuneCore.png
TuneCore Dashboard.png
Marked as solution

Hey there @Marcux_01

 

Thanks for keeping us in the loop!

 

In this case, we'd suggest reaching out directly to our Artists Support team. This is the right team to help with anything related to your artist profile, and if possible, they'll provide further insights. 

 

Hope this helps. The Community will be here if anything else comes up. 

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Marked as solution

Resolved. I had to claim my artist Spotify page which I thought I had done already. The Artist Support Team helped me do that and sent me the link https://artists.spotify.com/c which now works. Thanks!

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