i buyed a Giftcard and it doesnt goes

[#1]

i buyed a giftcard and it doest goes, did spotify has a technical problem??

[Vasil]

Hey there,

Thanks for reaching out! 

There are a few characters that one can potentially misread - e.g. a zero can be the letter O or an I can be misread for a 1.
Take a look at this page to see more info about this & let us know should the issue persist 🙂

Fingers crossed!