Spotify Community

GALANA · ‎2020-02-20

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Brunelicia · ‎2020-02-20

Hey @GALANA ,

Welcome to the Community!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running? I'd appreciate any screenshots of how your app responds to your commands to play your local files as well.

I'll see what I can suggest next!

BruneliciaSpotify Star

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