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nokia lumia 930

Solved!

nokia lumia 930

Hello. Recently downloaded The spotify app for Windows Phone. When I try to log in, nothing happens. It just says "logging in" without anything happening. I have tried to reinstall The app and reboot my Phone without that helping in any way. What to do?
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Okay. I finally got spotify on Windows Phone working, sadly I had to reset my Lumia 930 in order to get it to work. For anyone else experiencing similar problems, give it a try. Remember to backup all settings and stuff on your phone

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7 Replies

I habe the same Problem!!! It would ne nice to get some help, or an update!!!

wow, thank god i am not the only one with this problem. I purchased premium and stuff to use spotify on this device, and now i am not able to use it at all!

I've also purchased Premium! And the funny thing about the Problem is, that Spotify worked on my first Lumia 930... But now I have a new one because the batterie of the old one was not working correctly, and now spotify isn't working...

@ThiloBro @user-removed 

 

I suggest you contact support so they can help you. Make sure to tell them you have already tried the troubleshooting steps.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.
Marked as solution

Okay. I finally got spotify on Windows Phone working, sadly I had to reset my Lumia 930 in order to get it to work. For anyone else experiencing similar problems, give it a try. Remember to backup all settings and stuff on your phone

Yeah it works!! Thx for your help!!!

I also got it working by uninstalling Spotify, restarting my phone and reinstalling Spotify. Hoping to avoid resetting my phone.

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