onkyo T-4070 streaming quality only 160kbit

[neiaberau]

is there a setup to achieve hight quality streaming on an onkyo T-4070?

details:

for a premium account,

despite the press releases the streaming quality is only 160bit for all songs

on computer  (where I have low quality speakers and therfore do not need it)  it seems to work (only verified for one song)

[Peter__]

All streaming on Onkyo should automatically be at 320kbps to my knowledge without you needing to adjust the settings. How are you measuring the quality?

Peter

[neiaberau]

hi, 

I measure the throughput in the simplest possible way not accurate, but accurate enough way. 

Turn off all non relevant internet connected devices and let it run for a while.

Then reiview the traffic history on the firewall (tomato based netgear router)

several tries, with onkyo 160kbit, 

with pc 320kbit,  however, with pc only after I found the setting, that is not automatically selected.

that is why I thought there should also be a setting for the onkyo  tuner

Stefan

[Peter__]

Strange, I would suggest you get in touch with Onkyo customer support and ask them. The Spotify applications for partner devices aren't made by Spotify, they are made by the partner companies and use the libspotify package which Spotify provides to access the service. 

Are you listening to the same content on both devices when testing?

Peter

[neiaberau]

yes same content.

I just sent a mail to Onkyo, lets see what the will say

[neiaberau]

on week since my inquery,

very disappointing considering the price of T-4070,

I got an automated ticket number from onkyo but not a single reply yet within a week.

[neiaberau]

i got the answer, more like a kind of do not bother us. not really helpful,  as the same song plays 320 on pc but not on onkyo.

quote from the reply:

"It's actually variable - if tracks are available at the higher bit rate, they will be played at 320Kbs - not all tracks are available at this rate though - sorry."

so onkyo says basically it is spotifys fault, an well spotify kind of implies it is the fault of onkyo .....

what can I do, expect ignore both in the future ?

[Peter__]

Well they are correct, not all content in the Spotify catalogue is available at 320kbps, but the vast majority of it say 97-99% is. 

Peter

[neiaberau]

technically concering all songs yes, however

when the exactly the same titles play 320k on pc,. but 160k on the onkyo T-4070 then this statement is not addressing the issue.

it is rather an  excuse, to avoid looking at the real problem.

and really, all titles played 160kbit on onky, and I tried more than just the 3 songs that are only available in 160k

[neiaberau]

after one year of absence, just upgrade to premium

very disappointing, still onyl 160kbit

will imediatley downgrade again